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Oxford at Tech Ridge

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 302 Google reviews · How we rank ›

3.7(302) 62 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Oxford at Tech Ridge
Location
Tech Ridge, Austin
Service
Pet-Friendly Apartments
Reviews
302
Ranking
#248 in Pet-Friendly Apartments
Best for
Tenants with pets seeking amenities and affordability; long-term residents valuing stable maintenance response.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Long-term residents and recent movers both report clean units and fast maintenance work, though some ground-floor dwellers battled roaches. The office staff, particularly leasing agent Perla, draws consistent praise for patience and professionalism. However, newer complaints target management responsiveness: some residents say work orders languish unfinished, gym cleaning standards fall short of advertised policies, and the Community Manager has ignored contact attempts for months. Move-out billing disputes and a 24-hour open gate (compromising security) add friction to otherwise stable stays. The complex remains affordable for North Austin and offers solid amenities, but management inconsistency and pest issues warrant inspection before lease signing.

Renewal loyalty is strong among satisfied residents, yet the sharp split in ratings reflects genuine operational gaps rather than subjective preference.

Praised for
  • responsive maintenance staff
  • clean common areas and units
  • safe, quiet community
  • friendly front office staff (especially Perla)
  • amenities and location convenience
Watch-outs
  • roach and pest infestations
  • management unresponsive (especially Abel Castillo)
  • gym cleaning standards poor
  • maintenance work orders unfinished or ignored
  • move-out charges disputed or unfair
  • open gate and security concerns
  • pet waste not cleaned in common areas
responsive-managementunresponsive-maintenanceclean-common-areaspest-problemsfriendly-staffsafe-secureslow-maintenancewell-maintained
Best for: Tenants with pets seeking amenities and affordability; long-term residents valuing stable maintenance response.
Think twice if: Ground-floor units historically have pest problems; some management unresponsiveness and disputed move-out charges reported.

What this place gets right

  • Pet-friendly with dedicated dog park
  • 24-hour fitness center, pool, and basketball court
  • Responsive maintenance crew (when contacted)
  • Affordable compared to wider Austin market
  • Close to Domain shopping, HEB, Walmart

Before you tour or apply

  • Perla (leasing agent) consistently praised for welcoming and efficient application processing
  • Maintenance crew completes work orders within stated timeframe when requests reach them
  • Abel Castillo (Community Manager) has faced complaints of months-long unresponsiveness to resident concerns
  • Gym advertises complimentary supplies but some residents report supplies not provided and machines unmaintained
  • 24-hour open gate (damaged early 2026) cited as security concern with no resident-area cameras
  • Pet waste in common grass areas and walking paths remains unpoliced

Resident ratings

Pet-Friendly Apartments
Dog park and pet policy praised; residents urged to clean up pet waste in common areas to prevent sanitation issues.

How it stacks up

  • Rated 3.7 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Breaking down the ratings

5
165
4
36
3
11
2
14
1
76

FAQ

Is Oxford pet-friendly?
Yes. The complex features a dedicated dog park. Residents are expected to clean up pet waste in common areas.
What amenities are included?
24-hour fitness center, swimming pool with cabanas, indoor basketball court, dog park, resident clubhouse, and complimentary Wi-Fi at pool and business center. Garage parking (attached and detached) is available.
Are there parking issues or security concerns?
Residents praise 24-hour security and strict noise enforcement. However, recent reviews note the gate has been open continuously since early 2026 (status as of mid-2026 review), and common areas lack security cameras.
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Last updated 2026-09-08