Pet-Friendly Apartments in Greater Austin

Page 2 of 5: businesses ranked 101-200 of 469. Ranked by score and relevance, start from the top or open the full map view.

The Vaughan

#101

72

The Vaughan

4.2(89)✓ Google-verified

Most residents praise the apartments' modern finishes, peaceful setting, and standout amenities, particularly the pool. Staff members Bryan and Nick earn consistent recognition for attentive service and quick responses during leasing. However, a substantial minority report parking gridlock that forces paid upgrades, delayed pest control despite ongoing infestations, and excessive move-out charges deducted from deposits. Construction quality concerns (thin walls, settling flooring, ceiling cracks) and slow management replies to maintenance issues emerge in longer-term resident accounts.

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The View at Belterra

#102

71

The View at Belterra

4.3(136)✓ Google-verified

The View at Belterra divides reviewers sharply. New residents praise the leasing team, recent management changes, and the property's design and amenities; longtime residents describe a steep decline since earlier years, citing poor communication, unrepaired maintenance issues, and gaps in safety response despite premium pricing. Staff consistency emerges as the story. Praise centers on named team members (Johnny, Shira, Joseph, Wilson) who genuinely care; complaints detail how turnover-including a previous manager named Nijah being replaced by Ivan, then further transitions-eroded trust. Common areas are visibly clean only during tours, entry doors jam, elevators smell, and hallways look neglected. A three-year resident documented three break-ins, unaddressed ice hazards in winter, and a smoke alarm incident where management declined to guide residents, citing lease clauses instead.

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Presidium Waterford Apartments

#103

77

Presidium Waterford Apartments

4.5(127)✓ Google-verifiedPublishes prices

Five-star reviewers consistently praise the office staff, leasing team, and maintenance responsiveness, along with immaculate grounds and upscale amenities. Recurring concerns include slow elevators, parking frustrations, traffic noise from nearby Highway 183, and inconsistent communication-particularly unread emails. One reviewer reported security issues and slow incident response.

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Bridge at Indigo

#104

67

Bridge at Indigo

4.0(197)✓ Google-verified

Front office staff like Cameron create strong first impressions and leasing experiences, but this goodwill erodes fast: maintenance requests languish for weeks with no communication, security is unreliable (cars stolen, packages missing), and soundproofing between units is poor. Reviewers who had problems say management stops caring once the lease is signed. A handful of maintenance technicians (Jose, Hose, Jamie) earn consistent praise for professionalism, but they cannot overcome systemic delays and the office's dismissive tone toward resident concerns. The neighborhood location is convenient, and some early experiences are positive enough to renew, but the pattern of unresponsive management, lengthy maintenance delays, and theft concerns appears in recent and older reviews alike. The 68% five-star rating reflects strong initial experiences and satisfied maintenance calls, yet the 23% one/two-star cluster points to significant drop-off for long-term residents.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments

Stone Hill

#105

73

Stone Hill

4.3(259)✓ Google-verified

Stone Hill's appeal rests on staff warmth and maintenance speed: Iris, Claudia, and Shadow are named repeatedly for kindness and attentiveness, with one couple celebrating four peaceable years and another praising the spacious layout. Yet the reviews split sharply on enforcement. Half the property feels tranquil; the other half reports chronic noise, aggressive dogs off-leash, cockroaches that persist after treatment, and billing surprises ($400–500 more than advertised rent). Parking disputes result in $450 towing fees over system failures residents don't control. The community shines when standards are upheld and disappoints when they aren't. Front-office warmth does not translate to consistent property management. Leasing staff (especially Claudia) excel at tours and onboarding. Maintenance (especially Shadow) works fast and takes pride. Yet enforcement of pet policies, noise ordinances, and pest control appear inconsistent. Most troubling: advertised rent excludes mandatory fees, and towing policy catches residents off guard. Those who stay longest praise the place; those frustrated leave quickly, often citing preventable problems.

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Siena Round Rock Apartments

#106

77

Siena Round Rock Apartments

4.6(200)✓ Google-verified

A divided community: families and early-phase residents praise the leasing team (especially Briana and Vanessa), maintenance responsiveness, and quiet grounds, while long-term residents report compounding maintenance failures. Pest control delays led to window seal breakdowns and a trapped pet; the pool sits visibly dirty despite $2000+ rents. One tenant upgraded from 4 to 1 star after weeks of dismissed concerns and inadequate repairs. The newer units and grounds impress first-time visitors. Staff professionalism during tours contrasts sharply with follow-up service quality. Noise from upstairs neighbors is occasional but noted, and rent escalations catch some residents off guard.

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Marquis Lakeline Station

#107

72

Marquis Lakeline Station

3.9(260)✓ Google-verified

Staff and maintenance stand out as the core strength here. Residents consistently name specific team members (Etienne, Osvaldo, Victor, Eladio) who handle leasing, repairs, and community engagement with genuine care. Maintenance requests close same-day or within hours, and the leasing office communicates via email and responds quickly. Apartments are spacious relative to rent, pools and green spaces appeal to pet owners, and neighbors describe feeling part of a neighborhood rather than just a complex. A few residents flag aging infrastructure (inefficient AC units, older building age) and pet waste accumulation as management challenges. One renter needed a unit transfer due to noise but praised staff for accommodating the move. Overall, people stay multiple years because of the people and community feel, not just the amenities alone.

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Abbey Haus

#108

72

Abbey Haus

4.3(233)✓ Google-verifiedPublishes prices

Abbey Haus draws strong praise for several named staff members and maintenance responsiveness, with residents and prospects highlighting the modern amenities, move-in experience, and value relative to Austin prices. However, leasing operations are inconsistent: some tours and applications leave prospects confused about guarantor policies and income requirements, while a few prospective residents report dismissive or judgmental treatment during initial visits. Current residents note hallway cleanliness issues and hard water damage on appliances; one tour revealed dirty, damaged units.

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Camille Farms

#109

67

Camille Farms

4.0(600)✓ Google-verifiedPublishes prices

Camille Farms attracts strong loyalty from tenants who encounter the newer management team, particularly named staff like Vicky and Angelo who handle leasing and support with care and professionalism. However, a substantial portion of recent reviews describe a frustrating counterpart: active pest problems (rats and roaches), maintenance requests that sit unresolved for months, poor communication from the front office, and deteriorating common areas. The property appears to have undergone staff turnover, with recent arrivals earning praise while longstanding complaints persist about structural decay, AC failures, and rising charges residents say come without notice. Service quality hinges on which staff member you reach and how well their concerns are documented, making experiences highly inconsistent. Prospective residents should verify that specific maintenance issues get written commitments with timelines, understand the pest control approach, and clarify all fees upfront, especially utilities and trash charges that some tenants report as surprising additions.

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Brushy Creek Village

#110

67

Brushy Creek Village

4.1(30)✓ Google-verified

Most residents praise the management team (particularly Alice and Bianca) for responsiveness and care. Maintenance requests get handled quickly, the property feels safe and quiet, and staff treat tenants with genuine respect. Persistent issues include parking constraints with sporadic towing enforcement, delayed security deposit refunds, and occasional slowness with pest control requests, which some newer residents mention as problems but others say have improved.

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The Haywood Apartments

#111

69

The Haywood Apartments

4.2(181)✓ Google-verified

The leasing team consistently earns five-star praise for their energy and professionalism, and the buildings themselves are visibly well-finished with strong amenities. Yet residents who report problems find management largely unresponsive: complaints about noise, unpaid referral bonuses, or AC breakdowns go unanswered for weeks, and move-out fees are charged aggressively despite professional cleaning or long tenancy. Communication breakdowns repeat across reviews. Staff turnover and gate failures create persistent friction. Parking is chaotic, pest control fails to contain roaches and fleas in the dog park, and maintenance work is often delayed or band-aided. Long-term residents describe watching quality slide after management changes. The 4.2 rating reflects a sharp divide: newcomers love the space and service; those who stay longer hit unresponsive systems and unpredictable costs.

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Austin Midtown

#112

73

Austin Midtown

4.2(113)✓ Google-verified

Residents consistently praise the leasing staff-particularly Daki and Lisa-for going above and beyond, and they value the walkable Allandale location near Shoal Creek trails and local shops. Maintenance is typically responsive, and community events foster a neighborhood feel that keeps people rooted. That said, wood-frame construction makes sound travel between units a real issue. Pest problems, though reportedly addressed under recent management, remain a sore point for some, and pet owners note that not everyone cleans up after their dogs. Location near a busy road also brings traffic noise that some find hard to live with.

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Griffis Lakeline Station

#113

71

Griffis Lakeline Station

4.0(165)✓ Google-verifiedPublishes prices

Most residents report consistently strong maintenance response and genuinely engaged staff-Alexis, Marissa, Veronica, and Leslie earn repeated praise for professionalism and follow-through. The grounds, three pools, fitness center, and dog park draw steady approval. Move-in coordination and soundproofing fall short for some; one resident disputed pet damage charges after move-out.

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Bexley at Tech Ridge Apartments

#114

77

Bexley at Tech Ridge Apartments

4.0(214)✓ Google-verified

Beto Arellano's maintenance work dominates recent feedback, with residents praising his speed, skill, and willingness to solve problems from broken ACs to dryers and appliances. The building and grounds are well kept, staff are approachable, and emergency calls get quick attention even late at night. Amenities include fitness, pool, dog park, and pet spa. Location near Tech Ridge appeals to students and working professionals. Limited detail on pricing or unit finishes, but the strong maintenance reputation and responsive support stand out.

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The Wyatt

#115

82

The Wyatt

4.8(237)✓ Google-verified

Most residents praise The Wyatt's modern finishes, responsive staff, and convenient North Austin location. Lilly in leasing and maintenance staff like Jerry and Sean earn repeated praise for going above and beyond. The gym and pool draw consistent compliments. However, thin walls carry significant complaints. Neighbor noise bleeds into units, especially evenings and late nights, and reviewers report hearing conversations in common areas. Living room windows don't open, limiting airflow. Some report past package theft, elevator cleanliness issues, and slow management follow-up. A few cite high rents and isolated concerns about pests or vehicle theft, though overall security is viewed as solid.

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The Lola

#116

70

The Lola

3.9(236)✓ Google-verified

The Lola attracts residents who prize its South Congress location and staff warmth. Lexi, Joselyn, Dru, and maintenance team members like Tyler routinely go beyond their job description to solve problems and make residents feel welcome. Grounds stay clean and recent renovations refresh the space regularly. However, tenants report frustration with mounting fees: trash service, parking charges, guest parking caps, and package theft despite paid delivery service. Soundproofing is thin enough that footsteps and early-morning noise disturb sleep. Some amenities (gym chemicals, pool cleanliness) and security features (walkable gate access, package handling) fall short of luxury expectations given the price.

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The Arbors at Tallwood Apartments

#117

66 low data

The Arbors at Tallwood Apartments

4.2(33)✓ Google-verified

Most residents stay for years and credit a tight-knit staff with making this place feel like home. Maintenance responds quickly, and management organizes regular events and impromptu gestures (like food trucks during the 2023 ice storm); the trade-off is older buildings and fees that climb after you move in.

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Fivetwo at Highland

#118

73

Fivetwo at Highland

4.3(522)✓ Google-verified

Leasing staff Luis and Sophia earn consistent praise for attentive, personable service that cuts through move-in stress. The Highland location near ACC serves students and commuters well, and the units deliver spacious layouts with natural light. The property itself appears modern and well-designed. But the community struggles with slow maintenance, where repairs often take 2-3 weeks or go incomplete, and an expanding fee structure that leaves residents frustrated. Parking garage changes have displaced lower-floor residents far from their homes. Several reviews document broken door locks, security gaps, and vehicle break-ins despite the gated design. A disabled resident noted the new parking policy creates accessibility barriers.

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Bridge at Balcones Apartments

#119

71

Bridge at Balcones Apartments

4.0(129)✓ Google-verifiedPublishes prices

Most residents praise the staff's attentiveness and speed, with maintenance often arriving same-day. The location near shopping and dining, spacious floor plans, and amenities like the dog park and fitness center draw positive mention. Several residents note competitive pricing for the space offered. However, recent complaints center on pest problems at move-in and serious safety gaps. One tenant reported roaches despite pest control intervention; another felt ignored after reporting unsafe conditions and a truck theft. These incidents suggest inconsistency in property checks and security oversight.

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Lakeline Crossing Apartments

#120

66

Lakeline Crossing Apartments

3.9(526)✓ Google-verified

Lakeline Crossing draws strong loyalty from residents who appreciate the office team's warmth and maintenance crew's visible presence on the property. Serious concerns emerge around move-out billing practices, particularly unexpected four-figure charges for minor notice delays, coupled with reported difficulties getting management to listen or negotiate when residents dispute fees or encounter maintenance delays. Reviewers also flag noisy nights, dirty fixtures, and slow repairs unless residents escalate formally. The property attracts two distinct voices: those who feel welcomed and cared for, and those who experienced aggressive financial policies and communication breakdowns during disputes.

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Rocking Horse Ranch

#121

71

Rocking Horse Ranch

3.8(199)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the mix of maintained grounds, attentive management, and nearby shopping. Staff members like JC or Julio are named for their helpfulness. Most overlook age-related repairs or occasional pest issues near the creek as normal tradeoffs for reasonable rent and a stable community. Strengths include two pools, nature trail access, and a diverse resident base. The move-in process is described as smooth. Some note being in Round Rock with easy I-35 access; HEB and dining are walkable. Pet-friendly options and varied floor plans (including ones with large patios and storage) appeal to families and long-term renters who value consistency over newness.

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The Grand at the Domain

#122

75

The Grand at the Domain

4.1(185)✓ Google-verified

Staff at The Grand-especially Jackie, CallieMae, and Sadie-earn consistent praise for warmth, attentiveness, and genuine care. Residents report same-day maintenance responses, clean apartments with modern finishes, and a community that feels more like home than a complex. The location balances easy access to The Domain shops and restaurants with genuine quiet and peace. Minor friction exists: no freight elevator for moving large items, occasional gate and elevator glitches, and adjustments to water pressure. Yet residents consistently stay, renew leases, and describe it as among the best apartments they've lived in. Pet-friendly amenities and strong ATT fiber for remote work round out the appeal.

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Still Waters

#123

70

Still Waters

4.2(240)✓ Google-verifiedPublishes prices

Maintenance and leasing staff earn consistent praise for speed, friendliness, and going above and beyond. Miguel Cuevas, Miguel Soto, Junior, and Lizzy are named repeatedly for quick turnarounds and genuine care. Pools and grounds appeal to long-term renters who value the location near Southpark Meadows. However, serious complaints stack up: mold in units on move-in, security gaps (unlocked doors, car thefts despite guards), German cockroaches and mosquitoes, inconsistent policy enforcement, surprise move-out charges for pre-existing issues, and slow or dismissive responses to formal complaints. Management shifts support suddenly and unpredictably.

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Cypress Creek at Lakeline

#124

66

Cypress Creek at Lakeline

4.2(24)✓ Google-verified

Most residents report a welcoming, well-run community with attentive staff who respond quickly to problems and organize regular social events. Management and grounds receive consistent praise, and many cite affordable options for families on limited income as a major draw. Tensions emerge around maintenance responsiveness to unit repairs and neighbor noise, along with friction when residents request lease changes or seek relief from difficulty affording their unit. One concern involves a $32 convenience fee for online rent payment.

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AMLI South Shore

#125

67

AMLI South Shore

4.0(345)✓ Google-verifiedPublishes prices

Leasing staff like Calli and Brittany create strong first impressions; the Riverside location steps directly onto the Butler Trail and overlooks Lady Bird Lake, with nearby restaurants and shops. Units are clean and modern with granite counters and stainless steel. However, thin walls mean noise from neighbors is a real problem. Parking is poorly allocated, with large empty reserved spots while standard spaces are cramped. Management nickel-and-dimes residents through undisclosed "heavy clean" charges, surprise lease fees, and strict early-termination policies. Some residents report rude staff and security failures including vehicle theft. The AI chat system sometimes stalls real complaints.

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LC Pflugerville

#126

71

LC Pflugerville

4.1(96)✓ Google-verifiedPublishes prices

Most residents appreciate the clean grounds, quick maintenance response (Brent and Dante named for 24-hour fixes), and welcoming staff presence. Leasing agents Haylee, Chelsea, Jazmin, and Maliah receive consistent praise for smooth move-in experiences. The location near downtown Austin, on-site Goat restaurant, resort pool, and dog park draw families and young professionals. Serious friction emerges around damage charges and towing practices: one resident was charged for undetermined-cause garage fire damage despite no negligence finding, citing poor communication and unfair treatment. Another reported vehicles mysteriously disappearing from registered contracts, requiring tow recovery fees. Pet waste management on common grass areas also comes up as a frustration. Security and neighbor conflicts appear low overall, though the community skews notably younger and social.

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Wilder

#127

70

Wilder

4.1(336)✓ Google-verified

Strong maintenance crew and well-appointed apartments draw consistent praise, with Fred, Raul, and Alex earning individual recognition for prompt repairs. Spacious layouts, amenities including a recently upgraded gym, pool, dog park, and dog wash appeal to pet owners and fitness-focused residents. The shift to new management has created a divide: while move-in specials and friendly leasing staff like Amy are noted, office phone communication has become a widespread frustration, with residents reporting calls going unanswered and voicemails ignored even when police investigating theft requested footage access. Pest problems at move-in and during occupancy, construction delays on the pool (8-10 months, with no fee adjustment), water damage from building flaws, and package theft from a "secure" room are recurring complaints that undermine confidence in management oversight.

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Tacara Weiss Ranch

#128

70

Tacara Weiss Ranch

4.4(104)✓ Google-verified

High marks for pool, fitness center, and dog park design, but residents describe a living experience undermined by unresponsive management, months-long maintenance failures, and persistent noise and pest problems. Staff quality varies dramatically: some residents praise named staff like Katie B, Wade, Marina, and Asa, while others report dismissive leasing agents and rude maintenance workers who avoid follow-up. Common complaints center on thin walls (hearing neighbors' conversations and footsteps clearly), broken appliances left unfixed for months, security gates that rarely close, and non-responsive phone lines and emails. Several residents note that recent management changes have made communication worse. One-star reviews mention feeling trapped by costly lease-break fees and hidden policies like mandatory 60-day notice.

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Estancia Villas

#129

70

Estancia Villas

4.1(214)✓ Google-verifiedPublishes prices

Bill, Chance, and the maintenance crew earn consistent five-star praise for arriving fast and fixing problems thoroughly. Jennifer in leasing also gets mentions for courtesy. Yet pest infestations dominate one-star reviews, with multiple residents reporting cockroaches in move-in units and allegedly misleading explanations from staff. Trash overflows, front desk phones go unanswered, and complaints about emergency response are recurrent. The gap between maintenance excellence and management transparency is stark. Residents report 20-minute response times on maintenance calls and same-day move-ins elsewhere in the reviews. The complex advertises dog parks and resort amenities, but pest control and office communication appear to be weak points that undermine these strengths.

Pet-Friendly Apartments

Casagave at Larkspur Apartments

#130

76

Casagave at Larkspur Apartments

4.4(106)✓ Google-verified

Most residents report a smooth move-in and appreciate the maintenance team, especially Rudy's attentiveness and staff like Angelina and Zane's professionalism. Concerns center on parking availability, surprise towing policies, and occasional odors; a small number reported payment disputes and unclear lease terms.

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Alister Sunset Valley

#131

67

Alister Sunset Valley

3.9(222)✓ Google-verifiedPublishes prices

Alister draws strong praise for its maintenance crew (David, Abe, Ted) and leasing staff, especially Tonya, who residents credit with fast turnarounds and genuine care. Pet owners appreciate the dog park and proximity to Barton Creek trails. However, recurring complaints about roach infestations, broken entrance gates that fail to secure the property, duplicate and unexplained billing charges, and management communication gaps undermine the premium pricing residents pay for a luxury community. The split is stark: 59% five-star reviews celebrate the hands-on team and grounds, while 25% one/two-star reviews cite months-long maintenance delays, unsafe infrastructure (crumbling concrete stairs, exposed rebar), and a pattern of billing disputes management could not explain. Move-out disputes over wear-and-tear charges add to the frustration.

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MAA Cedar Park

#132

75

MAA Cedar Park

4.5(257)✓ Google-verifiedPublishes prices

Most residents report good maintenance and kind staff, with several praising quick response times and well-kept grounds. However, a significant minority face serious issues: noise complaints go unanswered, one break-in prompted only a weak corporate referral instead of visible security upgrades, and approval processes for ESA animals are described as needlessly restrictive. Some renters have also encountered rude leasing staff.

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Henry Heights

#133

68

Henry Heights

4.0(201)✓ Google-verifiedPublishes prices

Staff members Diana, Amy, Erika, and Benny have earned repeated praise for attentiveness and care, with residents noting a visible improvement in the property's condition and atmosphere. The complex offers resort amenities and pet options, but significant concerns linger: pest infestations, neglected dog park maintenance, inconsistent management transitions, and security gaps have left some residents questioning safety and reliability despite recent positive momentum.

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Lowell at Mueller

#134

69

Lowell at Mueller

4.1(295)✓ Google-verified

Staff like Elexis and Jannett earn consistent praise for patience and helpfulness during tours and move-ins, and maintenance typically responds promptly to work orders. The affordable units and pet-friendly amenities appeal to budget-conscious renters. However, recent complaints raise red flags: a prospective resident could not pay rent two days before move-in despite repeated calls, tours have been missed during office hours, and affordable housing applicants report being misled about unit specs and charged higher rents than advertised units. Maintenance issues are also reported, including a green-water pool and apparent safety lapses (strangers attempting door entry). Management oversight appears inconsistent, with capable individual staff contrasting sharply against systemic failures in leasing operations and tenant advocacy. The property's reputation has reportedly declined since a management change around 2020-2021, and the gap between positive tour experiences and post-move-in problems suggests that promises are not always honored.

Pet-Friendly ApartmentsAffordable & Section 8 Housing

Oak House

#135

70

Oak House

4.5(68)✓ Google-verified

Residents consistently praise the leasing team (Iztli, Denise, Christina named several times) for smooth move-ins and ongoing friendliness, and maintenance typically responds within hours when called. The community offers luxury finishes, 2 gigabit fiber internet, resort amenities, and a resident-focused culture with events and modern payment options. However, a vocal minority report serious gaps: management ignored requests for repairs during move-in, the dog park sits uncleaned for a week despite complaints, smoking persists despite a smoke-free policy, and staff have dismissed resident concerns with insensitivity. Late fee enforcement appears inflexible and a nonrefundable "risk fee" lacks clear explanation. Three named maintenance staff (Sal, Roman, and maintenance crew) earn consistent praise for speed and professionalism. Leasing staff inconsistency appears in one account of dismissive treatment during the showing process.

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Sangria Park Apartments

#136

69

Sangria Park Apartments

3.7(258)✓ Google-verified

Sangria Park residents and prospects consistently encounter warm, attentive staff-particularly leasing coordinators Laura and Melanie, Manager April, and Assistant Manager Ivonne-who make the search and move-in process personal. The complex has undergone visible improvements under new management, with maintenance technician Brian Sánchez and his team keeping grounds clean and responding quickly to requests; amenities include a pool, dog park, and fitness center across studios to three-bedrooms in Windsor Park and near Mueller. A small number of residents report severe pest problems and poor handling of complaints, including escalation to collections and restraining orders. While most praise the upgrades and bilingual support, anyone dealing with unit issues should approach management documentation carefully.

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Mueller Crossing

#137

69

Mueller Crossing

4.0(59)✓ Google-verified

New management has rebuilt Mueller Crossing's reputation with staff who genuinely listen and act fast. Leasing agents Nico and Sage shepherd applicants through paperwork without stress, while maintenance worker Rafael earns constant praise for same-day responses and real problem-solving. The property shines with clean, modern townhomes and apartments, a dog park, and a ten-minute commute to downtown. But a 2-3 year veteran notes months of cold showers and weak water pressure that went unfixed until he moved out, hinting at past infrastructure neglect. Current reviews suggest those days are behind, though older plumbing ghosts may still haunt some units.

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Latitude at Presidio

#138

71

Latitude at Presidio

4.2(331)✓ Google-verifiedPublishes prices

Tours and leasing staff earn consistent praise for attentiveness, but long-term residents report a disconnect between arrival and reality. Once in, many face slow repairs, unresponsive office staff, poor sound insulation, and escalating disputes over deposits and charges. Pet owners report neighbors ignoring cleanup rules; management either ignores complaints or reaches out ineffectually. A subset reports the opposite: two-year-plus residents praise cleanliness, gym quality, and responsiveness to urgent issues. The gap between five-star tours and one-star move-out experiences suggests inconsistent operations or significant management transitions.

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The Hedge Apartments

#139

71

The Hedge Apartments

4.2(309)✓ Google-verifiedPublishes prices

Staff like Bob and Monica earn consistent praise for leasing support and attentiveness, and rent is competitive for the North Austin location. Behind the friendly front desk, reviewers report ongoing battles with roaches, delayed repairs (elevators offline for a week), broken security gates, and frequent disturbances from residents and transient foot traffic. Management appears quick to lease but defensive when issues arise. The dog park and fitness center work, and quiet units do exist. However, maintenance follow-up is often incomplete, pest control treatments fail to resolve infestations, and ADA accommodations break down under pressure. Several long-term residents have left due to roaches; others cite mold, drug activity, abandoned furniture at dumpsters, and a permissive attitude toward rule-breaking. Affordability and location draw renters, but living conditions often fall short of tour promises.

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The View at Cedar Park

#140

71

The View at Cedar Park

4.3(157)✓ Google-verified

Most recent arrivals praise the location near Whitestone Boulevard, local shopping, and the friendly leasing team, with maintenance staff earning consistent thanks for fast repairs. However, multiple residents report roach infestations and black mold in units, arriving to uncleaned apartments with dust and debris, and describe management dismissal of serious complaints, including allegations of unfair treatment. The gap between five-star and one-star experiences is stark and turns on basic unit conditions and responsiveness to health issues.

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Parmer Place Apartments

#141

71

Parmer Place Apartments

4.2(303)✓ Google-verified

Staff like Geovanni, Chante, and Diana earn strong praise for attentiveness and quick repairs, and most recent reviews celebrate the community. However, a detailed move-in account reveals serious gaps: apartments arrived unclean (cat urine odors persisting months later, paint overspray, debris), maintenance requests required repeated follow-ups to complete, and grounds upkeep lags badly (dead wildlife left for months, empty pet waste bins, ant mounds, hornet nests, trash). New residents should inspect thoroughly and document on arrival.

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Bridge at Tech Ridge Apartments

#142

68

Bridge at Tech Ridge Apartments

4.1(284)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team and office staff for their friendliness and quick response to repairs, alongside the property's convenient North Austin location and clean amenities. However, recurring concerns about security (mailbox break-ins, gate damage), noise from the pool and neighboring units, pest problems, and inconsistent enforcement of policies (dog weight limits, occupancy caps) create friction that offsets the positive experience for long-term residents considering renewal. Staff members like Joyce, Homer, Josie, and maintenance technician Guillermo earn individual recognition for professionalism. The leasing office has faltered on commitment follow-through (holding apartments and rates that evaporate, locked applications on single employee computers). Water billing averaged across the entire building leaves residents with small households subsidizing larger ones.

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Villas de la Plaza

#143

82

Villas de la Plaza

4.7(160)✓ Google-verified

Leo, Amy, and Yimmy earn consistent praise for guiding new residents through a fast, stress-free move-in. Apartments feel spacious and clean, and renters repeatedly say the value is strong. The friction point is administrative: the front office closes mid-afternoon, phone calls go unanswered, and move-in charges (free weeks, deposits) have confused recent arrivals who felt misled on what they actually owed. Maintenance concerns are minor but real: water pressure runs low and the stair design leaves small children at slip risk. Staff responsiveness during office hours is strong, but the office itself is simply not open enough to match resident needs.

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Churchill Crossing

#144

64

Churchill Crossing

3.8(200)✓ Google-verified

Cleisy, Erika, and Eva in the leasing office earn consistent praise for patience and professionalism, and staff handle repair calls fairly quickly when tenants reach out. The property itself is dated but decently priced, and long-term residents report contentment. The real friction stems from repetitive water heater failures, sometimes lasting a week or more, that management dismisses as contract terms rather than service failures. Parking lots were resurfaced unevenly and never corrected; garbage collection is cramped for the number of units. Tenants feel management is cold about accountability. Water outages recur every month or two despite months of requests. One tenant documented boiling water for months while maintenance delayed calling a contractor. Management compounds frustration by offering no rent credits for these extended outages, citing the lease instead of taking ownership. The complex also charges debated fees and uses renewal rates to discourage long-term residents, rewarding only those who reapply as new prospects.

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Ironhorse Flats

#145

75

Ironhorse Flats

4.2(294)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's friendliness and quick response times to maintenance and questions. Management teams like Martha, Nina, Raciel, Vento, and Ruzlan are named repeatedly for going above and beyond. The property is clean and well-kept. However, two recent reviews describe aggressive towing of guest vehicles at $300+ with inadequate signage, and describe the office as unhelpful when challenged. The community appeals to renters seeking a personal, welcoming environment. Move-in was smooth for most, with one reviewer noting the A/C was fixed in days. Pricing ranges from $850 to $1,300 monthly, and amenities include a fitness center, pool, and bark park. The towing issue appears isolated to guest parking but has damaged trust among at least two visitors.

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Arts at Turtle Creek

#146

67

Arts at Turtle Creek

4.2(100)✓ Google-verified

Residents experience a divided property. Five-star reviewers praise the laid-back 80s aesthetic, tight-knit community organized by manager Danyelle, and rapid maintenance when Jose or Aidan responds. One-star reviewers report months-long AC failures, roach infestations, non-functional gates that let homeless people into the complex, work orders marked complete but not actually done, and an office that ignores phone calls and emails-forcing some to vacate for safety reasons. The property manager's personal kindness doesn't translate to systemic reliability across the complex. Danyelle's approachability masks operational gaps: maintenance times vary wildly (same-day to 2-3 business days), emergency notifications arrive after incidents happen, and the dog park sits neglected despite pet rent charges. Security concerns dominate recent complaints, while long-term residents tend to overlook maintenance lapses in favor of the community culture.

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Collier Apartments

#147

70

Collier Apartments

4.1(313)✓ Google-verified

Collier is a mixed bag shaped by management transition. Many residents praise the welcoming staff, speedy fixes, and appealing spaces with a dog park; lease extensions and heartfelt testimonials from long-term residents reflect genuine satisfaction. However, recent reviews highlight a sharp divide: new management (Knightvest) has drawn complaints about unresponsive AC repairs during heat, pest infestations, condescending leasing staff, and rules applied inconsistently. Maintenance tickets sometimes sit unresolved for over a week, and residents report health concerns go unaddressed. Timing matters here. Positive reviews clustered months ago praise former management and named staff like Sofia, Genesis, and Angelo. Recent one-star reviews, concentrated in the last two months, point to Knightvest's acquisition as a turning point. Current residents report unresponsive emergency maintenance, poor communication, and a shift in the property's priorities. Those seeking stability and community should ask whether the new ownership has stabilized these issues since the most recent complaints.

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Abelia Flats

#148

70

Abelia Flats

4.1(200)✓ Google-verified

Abelia draws praise for responsive maintenance, welcoming front desk staff, and rates that undercut local competition, especially for newcomers to Austin. However, recurring complaints center on pest control lapses, loose enforcement of move-out charges that tenants dispute, and uneven management attentiveness to common area upkeep.

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The Lodge at Lakeline Village

#149

70

The Lodge at Lakeline Village

4.1(198)✓ Google-verifiedPublishes prices

Staff like Katherine and Dana earn consistent praise for patient, knowledgeable leasing support. Maintenance responds quickly, often after hours, and completes repairs fully rather than with temporary fixes. Grounds stay clean and the community feels safe. Deeper issues temper this strength. Parking is scarce and residents report having to walk long distances from their units. Monthly costs climb significantly above advertised base rent through mandatory common fees and garage charges. Deposit disputes drag on and residents report being ignored or blamed. Some tenants cite theft, roof damage, and inconsistent enforcement against noise and smoke.

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Bridge at Volente Apartments

#150

69

Bridge at Volente Apartments

3.8(95)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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7East Apartments

#151

79

7East Apartments

4.4(111)✓ Google-verified

Residents consistently praise the maintenance crew and leasing staff for speed and friendliness, naming Amir and Patrick as standouts. The East Austin location near Downtown appeals broadly, and reviewers report service requests handled within hours and clean, spacious units. The newer management team (roughly one year in) has invested in renovations to the rooftop, clubhouse, and dog park. Most interactions feel personal rather than corporate; staff go out of their way to help. One critic mentioned a bitter property manager attitude, but this is isolated against 26 other five-star recent reviews.

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Hermosa Village Apartments

#152

70

Hermosa Village Apartments

4.2(183)✓ Google-verified

Long-term residents and first-time tourees report clean, quiet grounds and welcoming maintenance staff (Tim, Valerie, Kayla, Emile) who handle issues promptly. Move-ins are smooth and the community feels genuinely connected. However, walk-in leasing office experiences range from dismissive to responsive, and several residents cite unaddressed emails, rising renewal rates tied to lower advertised prices, and maintenance delays-particularly the gate broken for a year. A few note security concerns tied to neighbors' behavior and aggressive dogs on-site. Positive experiences cluster around individual staff members and the physical property. Negative patterns suggest inconsistent office communication, frustration with pricing tactics (existing tenants paying more than new rates), and management responsiveness that depends heavily on who you reach.

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Everleigh Lakeline

#153

80

Everleigh Lakeline

4.8(64)✓ Google-verified

Life here feels like joining an extended family rather than renting an apartment. Staff learn resident names, organize daily activities from yoga to Thursday Mix and Mingle dinners, and grounds stay immaculate year-round. Tours are unhurried and informative. The catch: monthly costs substantially exceed local house rents, and at least one resident dealt with bedbugs after move-in without reimbursement.

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Regal Parc Apartments

#154

70

Regal Parc Apartments

4.1(251)✓ Google-verifiedPublishes prices

Most residents praise the peaceful setting, responsive maintenance team (particularly Molly and Carlos), and fair pricing for the Cedar Park location. However, move-out charges surprise tenants, some amenities have fallen into disrepair, and pest complaints went unaddressed in at least one unit; leasing staff attitudes reportedly shift after the lease is signed. The property dates to 1995 with aging systems, though newer phase 2 units (late 2010s) fair better. Pet rent starts at $25 monthly plus a $400 fee. Reviewers consistently note excellent soundproofing and courtyard-style design that encourages community. Management communication and transparency around fees remain pain points.

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22 North

#155

70

22 North

4.1(249)✓ Google-verifiedPublishes prices

Recent five-star reviews praise the leasing and maintenance teams for attentiveness and warmth, and highlight the property's walkable location within two miles of parks, grocery stores, and restaurants. Staff members Daniel and Jenny are named specifically for excellent customer service. However, older one-star reviews document serious problems: multiple residents reported roach and mold infestations upon move-in, months-long delays fixing appliances, common areas left dirty, and disputed move-out charges that were not honored in writing. A long-term resident noted that despite premium rent, maintenance remained slow and amenities poorly maintained.

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MAA Canyon Creek

#156

73

MAA Canyon Creek

4.1(266)✓ Google-verifiedPublishes prices

Manuel and the maintenance crew consistently impress residents with same-day HVAC responses and genuine professionalism. The property itself is quiet and mature, with office staff like Will and Gisela earning praise for attentiveness. Move-in inspections fall short, though, and appliance repairs stall weeks while office availability shrinks. Long-term residents report steep rent hikes that outpace new-lease pricing, which some see as poor loyalty reward. Management coordinates well during emergencies and keeps common areas clean and peaceful. Day-to-day issues get solved fast by a capable team. The frustration here stems from low staffing and pricing practices, not from the people trying their best within those constraints.

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Lenox Woods

#157

68

Lenox Woods

4.1(123)✓ Google-verified

Lenox Woods splits sharply between two experiences. Residents consistently praise Alvaro Pena and the maintenance team for attentiveness, speed, and genuine help through move-in and beyond. The property itself draws praise for clean grounds, quiet vibe, and resort-level amenities that dog owners especially love. Behind the scenes, however, a troubling pattern emerges: multiple residents report unresolved ant invasions, phantom monthly charges that spike rent without explanation, and a leasing office that ignores calls and emails. One former resident was sent to collections over disputed move-out fees despite documented proof of apartment condition. For those needing leasing support after signing, expectations should be low.

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Vera Cedar Park

#158

74

Vera Cedar Park

4.6(100)✓ Google-verified

Most residents praise responsive staff and a convenient Cedar Park location near shops, restaurants, and HEB, with quick maintenance response (often within 24 hours). Recurring infrastructure problems-broken elevators, poor soundproofing, faulty HVAC, and inconsistent trash removal-undermine the experience for some, despite genuinely helpful on-site workers and community events. The team shines through: Jack handles leasing with patience and positivity, while maintenance staff like Emanuel work efficiently. High ceilings, covered parking, and amenities like a gym, pool, and yoga room appeal to residents. Yet at rents over $2,000 per month, elevator entrapments, hallway cockroaches from trash backups, and fourth-floor HVAC noise are significant failings attributed to Greystar property management, not the staff.

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The Asher Austin

#159

73

The Asher Austin

4.3(228)✓ Google-verifiedPublishes prices

Jennifer in the leasing office has earned consistent praise for welcoming, attentive service and making the application process smooth. Long-term residents highlight the modern design, spacious closets, and responsive maintenance team that fixes issues quickly. However, a vocal group reports persistent noise from neighbors and thin walls with little help from management, security lapses including broken gates and package theft, and frustration over late fees charged without prior reminder. The turnover of early leasing staff KeShundra and Destine marked a noticeable decline in overall experience for some, though design and amenities continue to draw new residents. Katherine and Andrew lead engaging monthly social events that help residents build friendships. The dog park closure for four months without timeline updates frustrated pet owners. Complaints about dismissive front desk behavior (aside from Jennifer) and management responses that explain problems rather than solve them suggest the quality of day-to-day operations varies significantly depending on which staff member you encounter.

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Summer Grove

#160

73

Summer Grove

4.4(143)✓ Google-verified

Most residents praise Summer Grove for a clean, quiet setting with genuinely helpful staff members like Tania and Daniel who resolve issues promptly. The location near shopping and highways, included washer-dryer units, and peaceful atmosphere draw strong loyalty from long-term renters. A vocal minority report serious problems: cockroach infestations, broken AC left unrepaired for weeks, and frustration with communication delays despite on-time rent payments. Some tenants cite understaffing (allegedly two people for 300 units) and an AI-heavy support system that creates barriers to reaching management on urgent matters.

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The Warner

#161

80

The Warner

4.4(331)✓ Google-verifiedPublishes prices

Staff like Eric Paez, Morgan, and Jenni earn consistent praise for being warm, responsive, and genuinely invested in residents' lives. Families and working students alike report the community feels like home, with well-kept common areas, modern amenities, and problems resolved quickly when management is engaged. One guest faced a 45-minute no-show at check-in. Another resident waited over a year for pipe repairs under the sink and initially met resistance from management to finish cosmetic work, though maintenance eventually stepped in. These gaps aside, residents renew leases year after year, citing the staff's human touch and the property's upkeep as reasons to stay.

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Sonora Apartments & Homes

#162

79

Sonora Apartments & Homes

4.9(36)✓ Google-verified

Residents consistently report warm interactions with leasing and management staff who remember details and follow up. Grace, Moe, and Grant earn repeated praise for patience during tours and the application process. The community shines through frequent, well-timed resident events like flower arranging, pool parties, and Pilates classes that build genuine neighborly connection. Units are new construction with thoughtful layouts, and amenities span dual pools, a walking trail, dog park, and 24-hour fitness center. The vibe reads less transactional rental and more resort-style living, though early residents note the locked side gate adds a couple minutes to exit. What clinches it for many is how management tracks individual preferences and accommodates needs without being asked. Leasing staff send floor plans promptly to out-of-state prospects. Maintenance helps move furniture. The elevator matters to dog owners and those with mobility concerns. Sonora has built what reviewers call a "true community" in what could have been just another new complex, and that shows in both the 4.9 rating and the willingness of residents to recommend it with genuine enthusiasm.

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Austin Waters at Tech Ridge

#163

68

Austin Waters at Tech Ridge

4.1(107)✓ Google-verifiedPublishes prices

Most residents enjoy quick maintenance fixes and approachable staff, with many staying long-term. Several serious complaints focus on exit charges that reviewers believe were unfair, with management allegedly mishandling deposit calculations and claiming damages reviewers dispute. The divide between five-star and one-star experiences suggests management treatment depends heavily on the tenant lifecycle stage.

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SoNa Apartment Homes

#164

68

SoNa Apartment Homes

4.1(137)✓ Google-verified

Staff earn consistent praise for warmth and attentiveness during tours and lease renewals, and recent renovations have left units looking fresh. However, multiple residents report severe pest problems that management failed to address quickly or at all, delayed emergency response to a water emergency, billing disputes that dragged on for months without resolution, and a pattern of unanswered calls and emails that left residents feeling abandoned when they needed help most. Management switched to Ryse in recent years, and that transition coincided with payment processing failures and resident complaints about unavailable staff. Walk-ins report waiting hours at the leasing office while staff ignore phones. Several residents experienced lease-termination disputes involving undisclosed charges and unresponsiveness after written confirmations.

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Lamar Place Apartments

#165

73

Lamar Place Apartments

4.2(108)✓ Google-verified

Most residents highlight Vikki and the management team's responsiveness, with work orders typically completed within 24 hours and maintenance issues resolved fast. The community appeals to families seeking a calm, well-maintained setting near UT and Downtown, though one long-term resident reports security issues including package theft and disruptive neighbors.

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Aspire at Del Valle

#166

67

Aspire at Del Valle

4.0(128)✓ Google-verifiedPublishes prices

Strong leasing and maintenance teams draw five-star praise, with reviewers highlighting Sandra, Jennifer, and Lilian's attention and complex amenities like pools and fitness centers. However, a significant cluster of one-star reviews detail severe cockroach infestations, inadequate pest control response, and unresolved maintenance issues that forced families out. Management's refusal to offer rent adjustments or support after crisis situations raises concerns about follow-through on serious problems.

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The Arts Apartments At South Austin

#167

67

The Arts Apartments At South Austin

4.1(117)✓ Google-verifiedPublishes prices

For years, residents stayed put because of a tight-knit, well-managed community where maintenance arrived in minutes and staff like Emilee built real relationships. The complex felt safe, neighbors were respectful, and the gym and dog park gave you reason to stick around. Recent management turnover has reversed this entirely. Multiple long-term residents report a sharp slide into break-ins, weed smoking outside units, drug dealing, and homeless camps inside the gates. Cameras went up but problems persist. Several reviews specifically mourn losing key managers, suggesting corporate decisions have gutted what made this place work.

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Water Oak

#168

66

Water Oak

4.0(104)✓ Google-verified

Residents consistently praise the leasing team, particularly standouts like Yanetzy and Sarah, for making the move-in process smooth and staying responsive to questions. Staff names like Hector and Harry draw mention for quick maintenance fixes. However, a vocal minority report serious concerns: unresolved maintenance delays (water, heating), disputed deposits due to management company changes, noise complaints, and pest control gaps. The property itself draws praise for cleanliness and amenities, but some units have limited access to facilities and parking can be tight, especially on the I-35 side. The split between five-star and one-star reviews reflects two different experiences: newer residents and those who stayed through recent management improvements tend to praise the community; longer-term residents who left describe billing problems, security gaps, and inconsistent service standards. Named staff changes have caused confusion over deposits and move-out inspections.

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Biltmore at the Park

#169

72

Biltmore at the Park

4.3(169)✓ Google-verified

The apartments themselves draw consistent praise for being well-maintained, quiet, and nicely furnished, with residents frequently complimenting staff like Serena, Robert, and Lindsey for their helpfulness and responsiveness. Maintenance requests typically get handled quickly, and the property amenities, including a pool, dog park, spin studio, and a newly installed coffee bar, appeal to many residents. However, the billing and administrative side creates serious friction. Residents report persistent ledger errors dating back months, disputed move-in concessions, retroactive charges, broken payment portals, and staff that offer excuses rather than fixes. Security is another flashpoint: garage break-ins, non-functioning gates, and inadequate management response. Grounds also slip in consistency, with bird nests and droppings accumulating in corridors and the dog park not receiving proper sanitizing between cleanings. The shift to RPM management appears to have coincided with a deterioration in these non-apartment-facing services.

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The Mia

#170

78

The Mia

4.6(103)✓ Google-verified

Move-in typically goes smoothly thanks to attentive leasing staff who answer questions thoroughly and use efficient loading docks. Residents consistently praise maintenance responsiveness, frequent community events, excellent amenities (gym, pool, pickleball, dog park), and the calm, welcoming atmosphere-though soundproofing between units and security theft remain concerns. A Greystar-managed property, The Mia charges premium rent for newer construction with polished common areas cleaned regularly. Staff names like Angie, Brook, Ashley, and Lexi appear across multiple reviews. Caveats include unexpected move-out fees, bike theft incidents despite cameras, and design issues (parking lot pedestrian trapping, rain gutter noise).

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Casata Austin

#171

67

Casata Austin

4.2(60)✓ Google-verifiedPublishes prices

Long-term residents praise Casata's quiet, neighborly setting and the recent leasing management improvements from Andrew Harris, but serious complaints about mold exposure, billing errors, and repeated rent hikes without resolution have escalated frustration. New staff like Julio earn respect for quick maintenance responses, yet underlying issues with unit quality and management accountability persist despite ownership reassurances. The property positions itself as affordable tiny-home living in South Austin with in-unit amenities. Self-guided tours and co-working spaces appeal to prospects, but the disconnect between marketing promises and tenant experience around maintenance standards, utility billing transparency, and deposit handling creates significant doubt for long-term renters.

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Parkside Crossing Apartments

#172

71

Parkside Crossing Apartments

3.6(188)✓ Google-verified

For two years or more, families at Parkside Crossing experience quiet, well-kept grounds with attentive staff who fix maintenance issues within days. The resort-style pool, pet park, fitness center, and playground draw locals, and both long-term residents and newcomers praise the responsive leasing team, especially Sarah and Tina. Maintenance requests typically resolve within two business days. The property sits conveniently between downtown Austin and Round Rock, with nearby schools and shops. Residents consistently note the peaceful atmosphere and the staff's professional, welcoming approach to concerns and day-to-day needs.

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Bridge at Southpark Meadows Apartments

#173

66

Bridge at Southpark Meadows Apartments

3.9(368)✓ Google-verified

Move-in staff earn consistent praise for patience and attentiveness, with several residents citing named employees (Pablo, Brennan, Xavier, Nathan) as key reasons they chose the complex. Newer residents appreciate the leasing process, location near retail and transit, and modern finishes in units. However, systematic problems surface: dog waste litters common areas, thin walls create noise complaints, pest infestations appear despite promises, and maintenance requests stall for months despite initial responsiveness. Package security is weak, with an easy-to-breach locker system and no internal cameras. Long-term residents note the community feels larger and less cohesive than some prefer, yet several report peace and quiet when systems work as intended. A meaningful divide exists between those who bond quickly with staff during move-in and those who clash with management later or discover maintenance oversights. The gated property appeals to some; others note that gates are often left open, limiting perceived security. Pet owners report ongoing frustration with enforcement of dog waste and off-leash policies.

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Waller Creekside on 51st

#174

66

Waller Creekside on 51st

3.8(77)✓ Google-verified

Move-in runs smooth thanks to patient staff like Melissa and Tatiana who handle applications and tours thoroughly, and day-to-day maintenance here earns real praise. Antonio and his crew respond quickly to repair requests and keep units and grounds in good shape. The North Loop location, spacious layouts, and amenities (pool, gym, green space) appeal especially to dog owners and families. A persistent friction: elevator breakdowns have stretched for months with poor communication and no rent relief offered, and management has turned over often enough to frustrate long-term residents. Front office responsiveness improves under current leadership but remains spotty. Deposits have taken time to return. Location and value win out for many, but upkeep consistency lags behind the sales pitch.

Pet-Friendly Apartments

The Michael at Presidio

#175

71

The Michael at Presidio

4.2(342)✓ Google-verified

Strong unit interiors and active staff draw residents who stay multiple years, but operational lapses undermine the luxury positioning. Move-in units arrive dirty with undisclosed mold and appliance failures; common areas (gym, hallways, elevators) suffer from inconsistent upkeep and pest presence. Security gaps leave packages exposed to theft despite resident requests for cameras. Many long-term residents praise leasing by name (Kate, David, Hayley, Patricia, AJ) and respond well to weekly social events, yet noise complaints and thin-wall issues persist unresolved for months. The fitness center offers Technogym equipment and hosts group classes; the pool earns consistent praise for cleanliness. AC units work reliably. Maintenance responds quickly to service requests once submitted, though pre-move-in walkthrough standards and common-area cleaning fall short of high-end claims. Pet owners note the trails are excellent; residents mention feeling safe due to foot traffic despite lack of gates.

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Bridge at Canyon Creek

#176

68

Bridge at Canyon Creek

4.0(298)✓ Google-verified

Maintenance and some leasing staff earn consistent five-star praise for responsiveness and kindness, but a subset of residents faced serious leasing conflicts centered on pricing dishonesty and treatment concerns. Amenities promised at lease have been removed or left broken (pool, basketball court, gates, dog park fixtures). One reviewer waited a month for repairs; another reported the fitness center advertised as 24/7 closes by 8 p.m. The community appeals to those valuing quiet and privacy, yet repeated complaints suggest gaps between advertised and actual conditions. Experiences vary sharply by staff member and timing. Named maintenance workers like Raul and Skylar resolve issues quickly and courteously. Leasing encounters range from genuinely warm to allegations of racial bias and bait-and-switch terms. Prospective residents should verify all pricing, specials, and amenities in writing before signing, and ask current residents about actual maintenance response times and which amenities remain operational.

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Duval Villa Apartments

#177

66

Duval Villa Apartments

4.0(123)✓ Google-verified

Duval Villa draws strong praise for its quiet setting, pool, and staff responsiveness from most residents, especially manager Liz and maintenance lead Albaro. However, recent complaints center on slow A/C diagnostics despite repeated requests, unclear communication about unit access, and reports of occasional management rudeness and pest issues, creating a tension between the property's appeal and operational inconsistency.

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Bevelo at Larkspur Apartments

#178

67

Bevelo at Larkspur Apartments

4.3(62)✓ Google-verified

Residents praise Bevelo's attentive leasing staff, particularly Laynie and Alexandria, along with modern amenities and a generally well-kept property. The smoke-free policy and thorough pet screening appeal to many. A meaningful minority report inconsistent management decisions, slow responses to pest issues, and frustration with high utilities (water/sewer bills around $120 monthly) and undisclosed resident service fees. Noise complaints and trash management recur as friction points between residents, though some attribute these to individual tenant behavior rather than property failings. Management's responsiveness varies by complaint type: maintenance problems drag (one water leak took a month), while leasing and daily inquiries see prompt attention. The community polarizes: long-term satisfied residents defend the property's standards fiercely, while others feel rule enforcement is selective and professional courtesy from management sometimes lapses.

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Palo Verde

#179

65

Palo Verde

3.8(155)✓ Google-verifiedPublishes prices

Palo Verde draws consistent praise for its leasing team (particularly Andrea King, McKenzie, and Tim), fast maintenance response, and appealing grounds with a resort-style pool and dog amenities. Yet noise complaints go unresolved despite quiet hour policies, phone lines are hard to reach, and departing residents report aggressive billing practices with charges tied to wrong units-a pattern suggesting operational gaps that undercut the polished first impression. The complex suits people seeking modern, spacious apartments in a pet-friendly setting with community events and fitness options. Its location near Barton Creek Greenbelt and Belterra Village appeals to active residents. However, those noise-sensitive or concerned about move-out transparency should weigh the risks carefully.

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Bridge at Ribelin Ranch Apartments

#180

69

Bridge at Ribelin Ranch Apartments

4.2(159)✓ Google-verifiedPublishes prices

Staff earn consistent praise for responsiveness and hospitality, and the complex hosts well-attended community events that residents value. However, amenities deteriorate steadily: pools close frequently, fireplaces don't work, the unlocked gym admits anyone, and gates stay broken. Neighbor disputes over dogs and trash go largely unaddressed, and some former residents report serious billing disputes years after move-out that damaged their credit. The location appeals to families near schools and employers, and units are spacious with modern amenities on paper. Yet the gap between advertised resort-style living and actual upkeep is stark. Long-term residents report quality decline; newer reviews skew five-star, suggesting management may have improved or reviewers may not yet have experienced the maintenance backlog and neighbor tensions that built up over years.

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Bellrock La Frontera

#181

71

Bellrock La Frontera

4.2(237)✓ Google-verified

Since new management took over, Bellrock La Frontera has made visible improvements: power washing, new grills, fresh TVs in the office, and staff like Kilish and Sabrina earning consistent praise for friendliness and care. Apartments are spacious, clean, and well-positioned near shopping and restaurants, with strong amenities including pools and dog parks. However, tension runs through resident feedback. Maintenance requests languish for weeks, pest control ignores follow-ups, and parking disputes escalate to unlawful tows. One resident's roof leak in May became a uninhabitable nightmare: debris in the kitchen, a brutal temporary move, and only $125 compensation. Staff communication often fails until residents escalate by phone or public complaint.

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Berkshire Santal Apartments

#182

65

Berkshire Santal Apartments

4.0(213)✓ Google-verifiedPublishes prices

Most residents praise the spacious, well-finished apartments, responsive maintenance staff like Cameron Neal, and peaceful atmosphere with nearby trails. Management keeps requests quick-often same-day. But the complex frustrates many on renewal: advertised rates can be $300 to $600 lower than renewal offers for identical units. Thin walls let neighbors' bass vibrations travel across floors. Some report security deposit withholding over minor repairs and inconsistent rule enforcement. Pet owners note the dog park is sometimes neglected. Staff experiences vary widely; leasing team members Claire and Kena earn praise for thoroughness, but others report rushed, unhelpful interactions. Despite luxury finishes and amenities, the disconnect between advertised and renewal pricing, plus soundproofing gaps, makes long-term satisfaction uncertain.

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Parkwood Terrace

#183

67

Parkwood Terrace

4.1(105)✓ Google-verifiedPublishes prices

Staff like Mary, Tania, Casey, and Austin earn consistent praise for professionalism and responsiveness. The complex offers a gated layout, clean common areas, and amenities that draw five-star reviews. However, persistent complaints span pest infestations (roaches, bedbugs, fleas), mold that was reportedly painted over, and heavy-handed fee collection practices that residents say violate Texas Property Code. One long-term tenant detailed a two-year cycle of $240 monthly late fees and retaliation after posting a negative review. Quality varies sharply by unit and management interaction.

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Belara Austin

#184

63

Belara Austin

3.7(169)✓ Google-verifiedPublishes prices

Most five-star reviews credit new management (Kristi, Nick, Leo) for turning things around, with residents praising attentive leasing staff and fast maintenance that typically resolves requests within hours. Amenities like the dog park, pool, gym, and court draw pet owners and those seeking activity options near downtown and Lady Bird Lake. However, persistent structural problems undermine the upside. Recent complaints center on unchecked pest infestations (roaches, fire ants), a poorly designed call box with a concrete barrier that has scraped multiple residents' vehicles, and lingering disputes over security deposits that suggest accountability gaps remain.

Pet-Friendly Apartments

Bexley at Anderson Mill

#185

67

Bexley at Anderson Mill

3.9(222)✓ Google-verified

Bexley appeals most to residents who value grounds and amenities. Individual staff members (Marvin, Brandi, Somaya, Vie) earn consistent praise for friendliness and responsiveness. The complex itself stays quiet and clean with a fitness center, pool, and dog park. However, management lacks accountability. Reviewers report being charged for maintenance failures they did not cause, hit with surprise fees (trash violations, damage charges up to $52), and left with unresolved issues like flooding, mold, thin walls, and aging AC units. Some problems languish for months despite repeated requests.

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The Bennett

#186

73

The Bennett

4.5(150)✓ Google-verified

Staff warmth and modern finishes earn consistent praise, but systemic maintenance and oversight gaps undermine the luxury claim. Long-term residents report deteriorating common areas, unenforced house rules, and management communication that shifted after ownership changes. Stephen, Juliette, and Heather are named for leasing and resident support; maintenance teams are praised for politeness but hampered by incomplete repairs and low accountability standards. Package access via the Luxer system is a documented pain point (doors fail repeatedly, undelivered or relocated items). Parking garage roof leaks in bad weather. Hallway cleanliness varies by building. Pet waste and smoking violations go largely unaddressed despite pet-friendly and smoke-free policies. One-star reviews also flag vehicle break-ins, occasional power outages, and proximity to unhoused individuals around the perimeter and dog park-factors new residents should tour firsthand rather than assume from marketing materials.

Townhome & Garden-Style CommunitiesLuxury ApartmentsPet-Friendly Apartments

The James on South First

#187

76

The James on South First

4.3(191)✓ Google-verified

Front office staff (Nik, Sarah, Ariana) earn consistent praise for warmth and attentiveness, and maintenance crews respond within 24 hours to fix problems. Residents and visitors value the spacious units, community gatherings like movie nights and food trucks, and pet accommodation. However, safety is a real concern: some report homeless access through damaged fencing, inadequate lighting, frequent gate breakdowns, plus pest problems and one report of a break-in attempt.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Spicewood Springs

#188

71

Spicewood Springs

3.9(103)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for quick responses and genuine care, with staff members like Dylon, Marcela, and Lydia specifically named. The community delivers solid amenities, clean grounds, and a quiet neighborhood feel at competitive North Austin prices, though lease-exit procedures and dog park facilities could improve.

Pet-Friendly ApartmentsLuxury Apartments

MAA Sierra Vista

#189

77

MAA Sierra Vista

4.4(171)✓ Google-verifiedPublishes prices

Most residents report responsive maintenance teams, professional leasing staff, and consistently clean common areas. The experience is colored by isolated but serious tensions with one manager in certain situations (package pickups, amenity use), and scattered reports of mold or slow responses to maintenance requests that clash with the majority experience. Services include resort-style pool, 24-hour fitness, dog park, smart home technology, in-unit laundry, and gated parking. Move-in specials (8 weeks free) and 1-bedroom starting rates below $1,100 draw renters seeking convenience over luxury finishes.

Luxury ApartmentsSenior Living ApartmentsStudent Housing

Dalton Austin Residences

#190

68

Dalton Austin Residences

4.0(216)✓ Google-verified

Front-desk staff, particularly Diane, earn consistent praise for patience and helpfulness during tours. The grounds feel well-maintained and the amenities rival a resort, attracting residents who value safety and quiet. However, recent management changes have soured experiences. Multiple residents report frustration with deposit returns, months of unanswered emails, undocumented withholdings, and delayed refunds violating Texas law. Rodent damage to vehicles near parking areas is a recurring worry, as is billing confusion and staff who dismiss maintenance requests or come across as dismissive.

Luxury ApartmentsStudent HousingTownhome & Garden-Style Communities

33Hundred Apartments

#191

77

33Hundred Apartments

4.2(317)✓ Google-verifiedPublishes prices

Residents consistently praise Patrick and the maintenance crew for fast, respectful service and genuine care throughout the lease and living experience. Most highlight quick work order completion and staff who remember names and answer questions patiently; a small number flag mold concerns and maintenance gaps like dirty common areas.

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Yardhomes Trailside

#192

67

Yardhomes Trailside

4.3(60)✓ Google-verified

Yardhomes Trailside wins strong praise for its grounds, newer units, and several standout leasing team members (Gabby, Trilby, and Chelsea receive repeated five-star mentions). First-time tours consistently feel professional and welcoming. However, a large contingent of residents report frustration with post-move billing surprises, policy changes not disclosed upfront, and unresponsive or inconsistent management. Renters regularly discover their rent climbs well past advertised rates once all fees are factored in, and many cite difficulty reaching the office or getting issues addressed. Maintenance and the assistant manager earn respect, but dog park cleanliness and pest control remain pain points. The property's stunning curb appeal masks operational inconsistencies that leave many residents feeling nickel-and-dimed and micromanaged, particularly around guest policies and undisclosed charges. Prospective tenants are strongly advised to demand every fee and policy in writing before signing.

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The Loretta

#193

61

The Loretta

3.9(45)✓ Google-verifiedPublishes prices

Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

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Chateau Avalon Apartments

#194

78

Chateau Avalon Apartments

4.7(222)✓ Google-verified

Most residents highlight the manager's personal attention and responsive maintenance team, with many renewing leases over years because of staff care. The North Austin location near Lamar offers walkability to shops and downtown access. However, persistent complaints about pest infestations, mold, weekend noise from drinking in the parking lot, and security gaps suggest ongoing issues that management has not fully resolved despite staff effort.

Luxury ApartmentsPet-Friendly Apartments

Short Hills North Apartments

#195

76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

Luxury ApartmentsPet-Friendly Apartments

Rhythm

#196

70

Rhythm

4.2(166)✓ Google-verifiedPublishes prices

Rhythm draws strong praise for its leasing experience, particularly Aija's detailed tours and attentive follow-up, plus competitive pricing and a full amenities package. However, residents report persistent issues: maintenance requests languish unaddressed, thin walls fail to block neighbor noise, and management response to problems feels dismissive or slow. Some tenants say the unit they moved into looked worse than what they toured, and at least one faced an air conditioning failure during Texas summer heat that the property resisted fixing until a city complaint was filed. Management appears responsive during the sales process but inconsistent afterward. Staff like Aija and the newer assistant manager stand out, yet others have drawn complaints for rudeness and lack of urgency. Prospective renters should tour with confidence but enter residency with realistic expectations about service speed and maintenance standards.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments

Bartz Ranch

#197

67

Bartz Ranch

4.0(140)✓ Google-verifiedPublishes prices

Five years of strong resident loyalty sits alongside serious frustration. Regular renters praise Shawn, Debby, and Molly by name for swift maintenance and genuine care, citing clean units, well-kept pool and gym, and a quiet community. Yet newer complaints highlight a darker pattern: unresolved washing machine failures after five tickets, security deposits held beyond 30 days, and flat refusal to return $600-700 application fees when leases fall through. Paint peeling and thin walls draw note. The divide between longtime residents and those who hit billing or repair snags is sharp. Three named staff members earn consistent praise for responsiveness and personal attention. Maintenance appears quick on routine work, but systemic issues (failed appliance repairs, fee retention) suggest management problems at the administrative level rather than on-site team limits.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Windsor Ridge Apartments

#198

68

Windsor Ridge Apartments

4.0(201)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team for quick, thorough work and staff like Hannah, Carlos, and Chris for their responsiveness and care. However, recent reviews expose serious lapses: a roach infestation discovered at lease start, management's refusal to cover displaced residents' emergency costs, and several multi-month maintenance failures including window leaks and water damage. Security concerns, overbilling disputes, and hostile lease termination agreements suggest operational inconsistency between field staff and executive decision-making. The leasing office delivers poor initial experiences-rudeness, missing information, appointments given to others. Those who get past this stage and stay benefit from reliable maintenance and clean common areas, but tenants with complex issues describe management as evasive, unsympathetic, and unresponsive to follow-up. One long-term tenant's shift from "absolutely love it" to frustration after six years signals recent deterioration in management quality.

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Toscana

#199

66

Toscana

3.9(326)✓ Google-verified

Toscana draws praise for its active community, friendly maintenance staff, and amenities, but recent reviews reveal a divide: long-term tenants report crumbling infrastructure, unresolved pest problems, and radio silence from the leasing office on major repair requests, while newcomers celebrate events, responsive service, and good value. The complex shines on individual interactions but struggles with systemic maintenance and administrative accountability.

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Alvante at Pecan

#200

66

Alvante at Pecan

3.9(151)✓ Google-verified

Most reviews celebrate the Trapeze coffee shop, leasing staff like Sterling and Jenni, and maintenance technician Dante Curry's dedication. But several recent complaints describe severe maintenance backlogs (month-long waits for basic repairs), unresolved pest infestations, and poor communication from management-a stark contrast that suggests inconsistent service delivery across the community.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing

Last updated 2026-09-22