Pet-Friendly Apartments in Greater Austin

Page 2 of 5: businesses ranked 101-200 of 438. Ranked by score and relevance, start from the top or open the full map view.

Still Waters

#101

71

Still Waters

4.2(239)✓ Google-verifiedPublishes prices

Maintenance and leasing staff, particularly Miguel Cuevas, Miguel Soto, Junior, Lizzy, and Elizabeth, consistently deliver friendly and quick service, with residents praising responsive request handling and the resort-style pools. However, significant structural issues undermine the luxury positioning: multiple residents report mold in units upon move-in, German cockroaches, mosquito breeding grounds, and cars stolen or broken into with minimal security response. Management has also been criticized for shifting policies and support without warning, late responses to serious safety concerns, and dismissive handling of disputes over charges. Staff turnover and inconsistent standards appear to create frustration even among long-term residents. While the location near shopping, the pool courtyards, and well-maintained grounds appeal to those seeking leisure amenities, prospective residents should document everything in writing and verify pest control and structural maintenance thoroughly, especially in Building 1.

Pet-Friendly ApartmentsLuxury Apartments

Ocotillo Apartments

#102

71

Ocotillo Apartments

3.8(192)✓ Google-verified

Most residents praise Kristin in the leasing office for personal attention through move-in and beyond, backed by fast maintenance and good unit size for the price. Oak Hill location, pool, dog park, and nature trails appeal to many, though one pest complaint and occasional shortfalls in amenity quality temper an otherwise strong picture.

Pet-Friendly Apartments

Red Oaks Apartments

#103

72

Red Oaks Apartments

4.5(24)✓ Google-verifiedPublishes prices

Red Oaks stands out for staff who remember names and go the extra mile, particularly Sonia and Gina, who are praised across reviews for making the rental process stress-free. The property itself delivers: units are spacious and well-designed, the pet wash station is spotless, and the community's pool, game room, and nearby schools appeal to families. The one caveat is application pace. One reviewer waited nine days without clarity on an approval. For pet owners who value grooming facilities and dog parks, or anyone seeking a well-staffed complex where leasing feels personal rather than transactional, this is strong. But if timing is tight, confirm decision timelines upfront.

Pet-Friendly ApartmentsLuxury Apartments

Camden Leander Apartments

#104

78

Camden Leander Apartments

4.4(180)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team's patience and compassion, especially toward applicants with credit or eviction histories, and spotlight maintenance staff who respond within hours to requests. Units feel newly updated with ample closet and garage space; the pool, fitness center, and dog park are well-used community draws. Water damage and dumpster overflow are recurring frustrations. Townhouse entries leak during heavy rain despite repeated requests for repairs. Some residents report tension over pet enforcement and a perception of unfair treatment or clique dynamics in the community.

Affordable & Section 8 HousingSenior Living ApartmentsLuxury Apartments

The Monterra

#105

73

The Monterra

4.1(243)✓ Google-verified

Residents consistently praise the community's cleanliness, professional leasing team (Manali, Michael, Eduardo, Colten named repeatedly), and pet-friendly approach. The property offers amenities like a pool, gym, and creek trails, with many describing it as safe and quiet. However, ground-floor units struggle with pests (cockroaches, scorpions, millipedes), and work orders can lag during move-in. Package theft from the mailroom and aggressive towing (within two hours, minimal signage) are recurring complaints. Soundproofing issues and carpet condition also crop up, though experience varies by floor level.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Siena Round Rock Apartments

#106

77

Siena Round Rock Apartments

4.6(200)✓ Google-verified

A divided community: families and early-phase residents praise the leasing team (especially Briana and Vanessa), maintenance responsiveness, and quiet grounds, while long-term residents report compounding maintenance failures. Pest control delays led to window seal breakdowns and a trapped pet; the pool sits visibly dirty despite $2000+ rents. One tenant upgraded from 4 to 1 star after weeks of dismissed concerns and inadequate repairs. The newer units and grounds impress first-time visitors. Staff professionalism during tours contrasts sharply with follow-up service quality. Noise from upstairs neighbors is occasional but noted, and rent escalations catch some residents off guard.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Marquis Lakeline Station

#107

72

Marquis Lakeline Station

3.9(260)✓ Google-verified

Staff and maintenance stand out as the core strength here. Residents consistently name specific team members (Etienne, Osvaldo, Victor, Eladio) who handle leasing, repairs, and community engagement with genuine care. Maintenance requests close same-day or within hours, and the leasing office communicates via email and responds quickly. Apartments are spacious relative to rent, pools and green spaces appeal to pet owners, and neighbors describe feeling part of a neighborhood rather than just a complex. A few residents flag aging infrastructure (inefficient AC units, older building age) and pet waste accumulation as management challenges. One renter needed a unit transfer due to noise but praised staff for accommodating the move. Overall, people stay multiple years because of the people and community feel, not just the amenities alone.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Affinity at Wells Branch

#108

74

Affinity at Wells Branch

4.3(72)✓ Google-verifiedPublishes prices

Residents appreciate quick, skilled maintenance and a strong community vibe with regular activities. Many have stayed years, citing reasonable all-inclusive rent. One tenant reported slow responses to a late-fee dispute and lease-renewal notice timing, forcing an unwanted lease renewal during recovery from surgery.

Senior Living ApartmentsLuxury ApartmentsPet-Friendly Apartments

The Michael at Presidio

#109

71

The Michael at Presidio

4.2(341)✓ Google-verified

Strong experiences and poor ones coexist here. Some residents report responsive staff, quiet surroundings, and well-maintained grounds with good amenities. Others face repeated pest issues, broken elevators, package theft, and units handed over with mold and debris still present. Staff like AJ, Patricia, and David are named as standouts. The fitness center, pool, and walking trails draw consistent praise. Maintenance responds same-day for some requests but fails on long-term issues like roach traps, thin-wall noise complaints, and gym upkeep. Pet owners appreciate the space and trails.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Brushy Creek Village

#110

67

Brushy Creek Village

4.1(30)✓ Google-verified

Most residents praise the management team (particularly Alice and Bianca) for responsiveness and care. Maintenance requests get handled quickly, the property feels safe and quiet, and staff treat tenants with genuine respect. Persistent issues include parking constraints with sporadic towing enforcement, delayed security deposit refunds, and occasional slowness with pest control requests, which some newer residents mention as problems but others say have improved.

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The Haywood Apartments

#111

69

The Haywood Apartments

4.2(181)✓ Google-verified

The leasing team consistently earns five-star praise for their energy and professionalism, and the buildings themselves are visibly well-finished with strong amenities. Yet residents who report problems find management largely unresponsive: complaints about noise, unpaid referral bonuses, or AC breakdowns go unanswered for weeks, and move-out fees are charged aggressively despite professional cleaning or long tenancy. Communication breakdowns repeat across reviews. Staff turnover and gate failures create persistent friction. Parking is chaotic, pest control fails to contain roaches and fleas in the dog park, and maintenance work is often delayed or band-aided. Long-term residents describe watching quality slide after management changes. The 4.2 rating reflects a sharp divide: newcomers love the space and service; those who stay longer hit unresponsive systems and unpredictable costs.

Pet-Friendly ApartmentsLuxury Apartments

Griffis Lakeline Station

#112

71

Griffis Lakeline Station

4.0(164)✓ Google-verifiedPublishes prices

Staff responsiveness and maintenance speed stand out across reviews; same-day repairs and named technicians like Alexis earn repeated praise. Move-in experience varies sharply: some find the office seamless, others report delays and poor unit condition checks, though management has begun following up proactively on complaints.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

The Asher Austin

#113

77

The Asher Austin

4.3(225)✓ Google-verifiedPublishes prices

Jennifer in the leasing office has built a strong reputation for patience, knowledge, and genuine care-her name dominates recent praise and tour reviews. The property itself draws residents with its modern finishes, smart home tech, dog park, and co-working spaces; most describe a welcoming, neighborly environment that justifies a luxury market position. However, a small but vocal group flags serious living issues: months of unresolved noise from neighbors, repeated package theft via Fetch with management unwilling to take accountability, and strict late fees ($200) with no advance reminders. One tenant felt dismissed rather than helped when raising these concerns. The leasing experience and move-in experience diverge sharply for problem residents.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Broadstone Bryson

#114

76

Broadstone Bryson

4.4(123)✓ Google-verifiedPublishes prices

Leasing staff like Alysha and Mercedes earn consistent praise for warmth and attentiveness, and residents report clean grounds and brand-new appliances. However, management communication is unreliable: phone lines go unanswered, emails lag, and move-in incentives took follow-up to receive. Several renters faced billing surprises (a $1500 unexplained fee, $100 key charges, phantom package locker charges) and disputed security deposit deductions. Night-shift residents report daytime noise. The property itself ranks among Leander's newest with resort amenities, and long-term residents renew their leases citing the staff's genuine care. The tension emerges between strong frontline service and systemic management gaps: staffing appears stretched, leadership unresponsive to escalations, and business practices (like age-based key fees) face Fair Housing pushback. Day-to-night living experience differs sharply.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Belara Austin

#115

67

Belara Austin

3.7(168)✓ Google-verifiedPublishes prices

Most tenants report a marked improvement since Kristi and Nick arrived in management, with quick maintenance turnarounds and genuinely engaged staff who remember residents by name. The location near downtown and Lady Bird Lake, combined with affordable pricing and a working dog park and gym, draws young professionals and parents seeking value. A minority of recent reviews cite ongoing pest issues and earlier frustrations with deposit handling. Management acknowledges past problems but does not address them directly in current communications. Pet owners consistently praise the dog park and maintenance responsiveness.

Pet-Friendly Apartments

The Wyatt

#116

83

The Wyatt

4.8(237)✓ Google-verified

Most residents praise The Wyatt's modern finishes, responsive staff, and convenient North Austin location. Lilly in leasing and maintenance staff like Jerry and Sean earn repeated praise for going above and beyond. The gym and pool draw consistent compliments. However, thin walls carry significant complaints. Neighbor noise bleeds into units, especially evenings and late nights, and reviewers report hearing conversations in common areas. Living room windows don't open, limiting airflow. Some report past package theft, elevator cleanliness issues, and slow management follow-up. A few cite high rents and isolated concerns about pests or vehicle theft, though overall security is viewed as solid.

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The Arbors at Tallwood Apartments

#117

66 low data

The Arbors at Tallwood Apartments

4.2(33)✓ Google-verified

Most residents stay for years and credit a tight-knit staff with making this place feel like home. Maintenance responds quickly, and management organizes regular events and impromptu gestures (like food trucks during the 2023 ice storm); the trade-off is older buildings and fees that climb after you move in.

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Bridge at Balcones Apartments

#118

71

Bridge at Balcones Apartments

4.0(129)✓ Google-verifiedPublishes prices

Most residents praise the staff's attentiveness and speed, with maintenance often arriving same-day. The location near shopping and dining, spacious floor plans, and amenities like the dog park and fitness center draw positive mention. Several residents note competitive pricing for the space offered. However, recent complaints center on pest problems at move-in and serious safety gaps. One tenant reported roaches despite pest control intervention; another felt ignored after reporting unsafe conditions and a truck theft. These incidents suggest inconsistency in property checks and security oversight.

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Bridge at Tech Ridge Apartments

#119

70

Bridge at Tech Ridge Apartments

4.1(282)✓ Google-verifiedPublishes prices

Staff and maintenance teams earn consistent praise for responsiveness and kindness, with residents appreciating the quiet neighborhood feel and dog park amenities. Issues crop up with roaches, occasional loud neighbors, and communication gaps during the application process; some repairs need multiple visits and security concerns persist despite long-term residency.

Pet-Friendly ApartmentsLuxury Apartments

Rocking Horse Ranch

#120

71

Rocking Horse Ranch

3.8(199)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the mix of maintained grounds, attentive management, and nearby shopping. Staff members like JC or Julio are named for their helpfulness. Most overlook age-related repairs or occasional pest issues near the creek as normal tradeoffs for reasonable rent and a stable community. Strengths include two pools, nature trail access, and a diverse resident base. The move-in process is described as smooth. Some note being in Round Rock with easy I-35 access; HEB and dining are walkable. Pet-friendly options and varied floor plans (including ones with large patios and storage) appeal to families and long-term renters who value consistency over newness.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

The Grand at the Domain

#121

75

The Grand at the Domain

4.1(185)✓ Google-verified

Staff at The Grand-especially Jackie, CallieMae, and Sadie-earn consistent praise for warmth, attentiveness, and genuine care. Residents report same-day maintenance responses, clean apartments with modern finishes, and a community that feels more like home than a complex. The location balances easy access to The Domain shops and restaurants with genuine quiet and peace. Minor friction exists: no freight elevator for moving large items, occasional gate and elevator glitches, and adjustments to water pressure. Yet residents consistently stay, renew leases, and describe it as among the best apartments they've lived in. Pet-friendly amenities and strong ATT fiber for remote work round out the appeal.

Luxury ApartmentsPet-Friendly Apartments

Cypress Creek at Lakeline

#122

66

Cypress Creek at Lakeline

4.2(24)✓ Google-verified

Most residents report a welcoming, well-run community with attentive staff who respond quickly to problems and organize regular social events. Management and grounds receive consistent praise, and many cite affordable options for families on limited income as a major draw. Tensions emerge around maintenance responsiveness to unit repairs and neighbor noise, along with friction when residents request lease changes or seek relief from difficulty affording their unit. One concern involves a $32 convenience fee for online rent payment.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

AMLI South Shore

#123

67

AMLI South Shore

4.0(342)✓ Google-verifiedPublishes prices

The tour experience stands out as warm and thorough, particularly through staff like Calli and Brittany. Amenities draw praise: the lakeside trail, dog park, modern finishes, and downtown proximity appeal to many. However, the picture darkens for residents. Thin walls, insufficient parking, security lapses (including a stolen vehicle), and rude or unresponsive management staff emerge as persistent complaints. Billing disputes and poor communication through AI systems compound frustration. The gap between leasing-office warmth and resident experience is stark.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

Bellrock La Frontera

#124

71

Bellrock La Frontera

4.2(231)✓ Google-verified

Staff stars like Killish and Nadir earn consistent praise for welcoming tours and quick responsiveness, and many residents love the spacious layouts, dog parks, and convenient location near downtown. However, recent management changes have sparked frustration: a serious roof leak went unaddressed for weeks, a resident was offered just $125 compensation and a week to relocate, pest control services require requests despite tenant fees, and security often doesn't respond to noise complaints or towing disputes. Long-term residents speak warmly of the community and courtesy officers, yet newer complaints suggest follow-through on maintenance and administrative tasks has slipped. The property itself-pools, trails, gym, well-kept units-consistently impresses. What stumbles is the gap between one-off staff excellence and systemic accountability. Parking towing has cycled through three agencies with no resolution, lease paperwork goes unsigned into systems, and patio cleaning or pest visits don't always happen. Reviewers note an overall decline since new management took over.

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Villas de la Plaza

#125

83

Villas de la Plaza

4.7(158)✓ Google-verified

Residents praise the spacious, clean units and consistently highlight staff like Leonardo, Amy, and Yimmy for making the leasing process fast and stress-free. One recent complaint flags confusion over move-in costs and promised free weeks, though most tenants report strong value. The property feels well-maintained with amenities including a pool and dog park. Minor practical notes: water pressure runs low, and the open stair design may need extra supervision for toddlers. Overall, people feel welcomed and well-treated from application through move-in.

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Grand Station Apartment Homes

#126

77

Grand Station Apartment Homes

4.2(81)✓ Google-verified

Grand Station delivers consistent experience: residents report three-year tenancies, spotless units at arrival, and staff who act on maintenance requests the same day. Leasing agents Keke and Xyre guide first-time renters through paperwork without pressure, and management resolves concerns immediately. The spacious floor plans and fair pricing draw repeat praise; one tenant found the move-in comfortable after language barriers were met with patience. Community strengths center on staff continuity and responsiveness. Grounds stay clean, maintenance answers quickly, and the office team treats residents as individuals. Amenities include pool and fitness center. No significant complaints surface across recent reviews.

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The View at Belterra

#127

70

The View at Belterra

4.3(134)✓ Google-verified

New residents often praise the leasing team and beautiful finishes, but longer-term reviews reveal persistent frustration. Staff turnover has led to poor communication, maintenance requests go unresolved for months, and management prioritizes lease language over resident safety concerns like break-ins, unmitigated ice hazards, and unchecked noise. The property offers high-end amenities (pool, sky lounge, fitness center) that residents enjoy initially. However, unit defects (mold, electrical hazards, faulty appliances) and neglected common areas accumulate dissatisfaction. Once-praised staff members have left; replacements are inconsistent. Most damaging: management's documented dismissal of break-in prevention and weather safety as "not contractually required," creating a gap between luxury pricing and actual care.

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Tacara Weiss Ranch

#128

70

Tacara Weiss Ranch

4.4(104)✓ Google-verified

High marks for pool, fitness center, and dog park design, but residents describe a living experience undermined by unresponsive management, months-long maintenance failures, and persistent noise and pest problems. Staff quality varies dramatically: some residents praise named staff like Katie B, Wade, Marina, and Asa, while others report dismissive leasing agents and rude maintenance workers who avoid follow-up. Common complaints center on thin walls (hearing neighbors' conversations and footsteps clearly), broken appliances left unfixed for months, security gates that rarely close, and non-responsive phone lines and emails. Several residents note that recent management changes have made communication worse. One-star reviews mention feeling trapped by costly lease-break fees and hidden policies like mandatory 60-day notice.

Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent Housing

The Barstow

#129

72

The Barstow

3.7(428)✓ Google-verified

Residents consistently highlight the leasing office and maintenance teams. Jas and Kat in the office earn repeated praise for attentiveness and willingness to help. Maintenance staff-especially Marcos and Frank-respond quickly to repair requests and treat residents with respect throughout the process. The community's location near the Domain, Parmer Lane, and Braker offers convenient access to North Austin. Amenities like the pool, dog park, and volleyball court drive satisfaction, and residents report work orders complete on schedule. The overall tone reflects a quiet, comfortable place to live.

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Lowell at Mueller

#130

70

Lowell at Mueller

4.1(290)✓ Google-verified

Residents and recent visitors consistently praise the leasing team-Elexis, Kristy, and Jannett stand out for friendliness and thorough answers-and report the property itself as clean, quiet, and well-maintained. The maintenance staff also responds quickly to requests. However, affordable housing applicants report serious mismatches between unit descriptions and what they received, unresponsive front-desk communication, and poor amenity upkeep. Several reviewers felt misled on move-in day or during tours, with the most detailed complaint centering on a unit switched without proper disclosure and windows promised but obscured by walls. The divide is stark: recent five-star reviews (last 2 weeks) celebrate staff warmth and apply pressure-free tours, while one-star and two-star reviews (spanning recent months) describe deception over unit features, unmet appointment commitments, and the sense that affordable housing tenants are treated less fairly than market-rate ones. Amenities like pools remain closed or need repair.

Pet-Friendly ApartmentsAffordable & Section 8 Housing

Estancia Villas

#131

70

Estancia Villas

4.1(214)✓ Google-verifiedPublishes prices

Bill, Chance, and the maintenance crew earn consistent five-star praise for arriving fast and fixing problems thoroughly. Jennifer in leasing also gets mentions for courtesy. Yet pest infestations dominate one-star reviews, with multiple residents reporting cockroaches in move-in units and allegedly misleading explanations from staff. Trash overflows, front desk phones go unanswered, and complaints about emergency response are recurrent. The gap between maintenance excellence and management transparency is stark. Residents report 20-minute response times on maintenance calls and same-day move-ins elsewhere in the reviews. The complex advertises dog parks and resort amenities, but pest control and office communication appear to be weak points that undermine these strengths.

Pet-Friendly Apartments

Latitude at Presidio

#132

71

Latitude at Presidio

4.2(330)✓ Google-verifiedPublishes prices

Tours and leasing stand out for warmth and professionalism, especially through staff like Angela and Viri. Once inside, experiences split sharply: some residents praise the grounds, amenities, and quick responses; others endure chronic noise from neighbors, slow maintenance turnarounds measured in weeks or months, mishandled security deposits, and management indifference to noise complaints and unruly pets. Sound barriers between units are thin enough to hear conversations clearly. New management changes have coincided with deteriorating grounds and service.

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Parmer Place Apartments

#133

71

Parmer Place Apartments

4.2(305)✓ Google-verified

Strong staff goodwill masks serious property maintenance gaps. Five-star reviews highlight Geovonni and office team as genuinely responsive and personable. However, recent reviews detail stained and spray-painted apartments sent to residents uncleaned, persistent animal waste in common areas, overgrown pest problems (ant mounds, hornet nests), and months-old dead animals left on grounds. Maintenance delays during heat emergencies and unanswered calls create trust problems. The complex shines in personal service but struggles with standards and follow-through on basic upkeep.

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Sycamore Springs Apartments

#134

82

Sycamore Springs Apartments

4.5(534)✓ Google-verified

Staff here go out of their way during leasing and move-in, with standout service from Erin, Angie, and Bernadette. Maintenance responds quickly and solves problems in minutes. Grounds are clean and the community feels well-run, though one recent incident where staff asked young children to leave a clubhouse in extreme heat raises concerns about judgment and duty of care.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Bell Southpark Apartments

#135

69

Bell Southpark Apartments

4.1(1343)✓ Google-verified

Individual staff like Hunter, Alberto, and Mariela earn consistent five-star mentions for going out of their way during leasing and maintenance. Yet residents report a stark divide: management is warm during the sales process then distant afterward, with corporate policies applied rigidly. Package theft, car break-ins, and security gaps (open gates, non-functional cameras) recur across multiple reviews. Pest control and cleanliness slipped noticeably after the new corporate team took over, leaving residents frustrated by unresponsive emails and surprise charges. The property's physical appeal-resort pool, four-acre park, modern gym-attracts residents initially, but daily friction emerges fast. Late fees applied despite on-time submission, towing without clear notice, trash schedules imposing fines, and $100 parking stickers for lost tags alienate long-term residents. Several reviewers who spent 4-6 years here describe it as once welcoming but now "soulless." A few residents thrive in quieter corners; many in busier areas report noise, parties, and disruptive neighbors.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

Sangria Park Apartments

#136

69

Sangria Park Apartments

3.7(248)✓ Google-verified

Most residents praise the apartment interiors, grounds, and especially the leasing and management team-April, Ivonne, and Laura stand out for attentiveness and warmth. Recent improvements to cleanliness and upkeep are noted by past residents. Maintenance staff like Brian Raúl Sánchez respond quickly to requests. A handful of reviews cite pest problems and one reports escalated conflict over a reported pest issue, suggesting care needed when raising maintenance concerns.

Pet-Friendly Apartments

The Howard

#137

74

The Howard

4.5(149)✓ Google-verified

The Howard earns strong marks for design, amenities, and staff warmth-five-star reviewers consistently praise the resort feel, maintenance speed, and welcoming team. However, persistent complaints about gate failures, trash in common areas, delayed communication during move-in, cleanliness lapses in the gym, and mounting fees temper the experience for a vocal minority.

Pet-Friendly Apartments

Brightleaf at Lakeline

#138

65

Brightleaf at Lakeline

3.9(137)✓ Google-verified

Residents love the modern spaces and central location, often naming Paris and Holly for going out of their way to help. A vocal minority report significant problems: building-specific pest infestations, wrongful towing despite vehicle registration, and management that dismisses complaints rather than investigating them. The same staff who earn praise have also been criticized for gaslighting residents about documented issues. Unit quality and location drive positive reviews, but structural problems-unresolved pests across different buildings, parking system errors, and a pattern of refusing accountability-undercut the experience for others. New management (Avenue5) recently took over; some see promise, others remain skeptical after months of unaddressed concerns.

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Lone Oak

#139

69

Lone Oak

4.1(179)✓ Google-verified

Lone Oak draws strong praise for its maintenance crew, cleanliness, and amenities like the gym and pet park, with staff members Charlize, Cornelius, and Lene earning specific recognition. However, a vocal subset reports management communication failures, weak soundproofing that makes neighbor noise audible, and inconsistent quiet-hour enforcement, particularly around the dog park late at night.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Park at Siena

#140

75

Park at Siena

4.6(39)✓ Google-verified

Residents consistently praise the clean, modern apartments, responsive maintenance staff (especially Yannier Álvarez and Roland), and welcoming move-in experience. The community feels quiet and well-maintained. One resident reported poor front office service and dismissive management, but this stands in sharp contrast to the 87% five-star rating.

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Park at Wells Branch

#141

82

Park at Wells Branch

4.3(307)✓ Google-verified

Long-term residents consistently praise Park at Wells Branch for maintenance staff who respond quickly and take pride in their work, particularly Alberto, the maintenance supervisor. The office team (Glenda, Liliana, and others) earn repeated mentions for going above and beyond. Grounds stay well-groomed and renovated, with amenities like the pool, fitness center, and 24/7 courtesy patrol making residents feel safe. Rent is competitive for 1-bedroom units with washer/dryer connections and walk-in closets; many tenants have renewed leases year after year. The community delivers consistent service across maintenance, landscaping, and leasing. Walk-in patios, proximity to shopping in Wells Branch, and dedicated staff like Alberto and Maite create a living experience many residents describe as worth staying for long-term.

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The Marquis at Brushy Creek

#142

74

The Marquis at Brushy Creek

4.1(294)✓ Google-verified

Staff like Rolando, Julianna, Lacey, and Ashley consistently earn five-star praise for speed and care. The grounds are peaceful with green space, pools, and gyms; move-ins feel smooth and units arrive clean. Security and management responsiveness represent the real split: while most residents feel safe and hear quick responses to maintenance, a vocal minority report car window breaks, garage theft, and management indifference to safety complaints and unexplained charges. The strongest testimonials come from families drawn by the school district location and quiet atmosphere. Reviewers note that families stay long-term, many renewing leases. Maintenance responses happen same-day for routine requests and immediately for emergencies. The leasing process draws consistent praise as easy and attentive, though the one-star reviews paint a sharply different picture of avoidance and negligence.

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MAA Canyon Creek

#143

74

MAA Canyon Creek

4.1(265)✓ Google-verifiedPublishes prices

Residents consistently praise maintenance staff, particularly Manuel Melo, who handle urgent repairs the same day and stay professional throughout. The community feels clean and quiet, with management that responds quickly to concerns. However, incoming tenants report dirty units with prior damage not cleaned before move-in. Appliance repairs lag significantly (two weeks minimum), and office staffing limitations reduce weekday availability. Some existing residents feel penalized by rent hikes of $80-100 per month while new units rent for $300-400 less.

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The Hedge Apartments

#144

70

The Hedge Apartments

4.2(307)✓ Google-verifiedPublishes prices

Staff like Monica, Bob, and Catt earn consistent praise for going above and beyond during leasing, but once residents move in, problems emerge fast. Roaches appear in most units despite pest control; maintenance work dragging on for weeks; gates promised to be secure actually stay open around the clock; move-out fees suddenly spike hundreds of dollars without notice. Rent sits low for the Austin market and location near shopping and dining helps, yet numerous reviews detail feeling unsafe at night, stepping over drug use, and discovering the advertised peaceful community was oversold. Reviewers split sharply: those rating five stars cite quiet common areas and responsive staff; those rating one star endure infrastructural failures, pest infestations nobody fixes, and what they describe as unsafe conditions. Several mention homelessness on the property, overnight visitors and unauthorized persons, and a general feeling management glosses over problems rather than resolving them.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Churchill Crossing

#145

64

Churchill Crossing

3.8(200)✓ Google-verified

Cleisy, Erika, and Eva in the leasing office earn consistent praise for patience and professionalism, and staff handle repair calls fairly quickly when tenants reach out. The property itself is dated but decently priced, and long-term residents report contentment. The real friction stems from repetitive water heater failures, sometimes lasting a week or more, that management dismisses as contract terms rather than service failures. Parking lots were resurfaced unevenly and never corrected; garbage collection is cramped for the number of units. Tenants feel management is cold about accountability. Water outages recur every month or two despite months of requests. One tenant documented boiling water for months while maintenance delayed calling a contractor. Management compounds frustration by offering no rent credits for these extended outages, citing the lease instead of taking ownership. The complex also charges debated fees and uses renewal rates to discourage long-term residents, rewarding only those who reapply as new prospects.

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Everleigh Lakeline

#146

80

Everleigh Lakeline

4.8(64)✓ Google-verified

Life here feels like joining an extended family rather than renting an apartment. Staff learn resident names, organize daily activities from yoga to Thursday Mix and Mingle dinners, and grounds stay immaculate year-round. Tours are unhurried and informative. The catch: monthly costs substantially exceed local house rents, and at least one resident dealt with bedbugs after move-in without reimbursement.

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Ironhorse Flats

#147

75

Ironhorse Flats

4.2(294)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's friendliness and quick response times to maintenance and questions. Management teams like Martha, Nina, Raciel, Vento, and Ruzlan are named repeatedly for going above and beyond. The property is clean and well-kept. However, two recent reviews describe aggressive towing of guest vehicles at $300+ with inadequate signage, and describe the office as unhelpful when challenged. The community appeals to renters seeking a personal, welcoming environment. Move-in was smooth for most, with one reviewer noting the A/C was fixed in days. Pricing ranges from $850 to $1,300 monthly, and amenities include a fitness center, pool, and bark park. The towing issue appears isolated to guest parking but has damaged trust among at least two visitors.

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Canyon Resort at Great Hills Apartments

#148

75

Canyon Resort at Great Hills Apartments

4.1(286)✓ Google-verifiedPublishes prices

Residents consistently describe a quiet, wildlife-rich refuge in North Austin with deer, trees, and forest views. The leasing team, particularly Andrea, and maintenance manager Thomas earn repeated praise for professionalism and going beyond their role, from helping residents upgrade units to offering the clubhouse for a last-minute wedding. One long-term resident's formal disability-accommodation request was ignored by property management, leaving them to absorb unexpected costs. Parking is tight and rent is high for Austin. Most praise the thoughtful layout, updated units, pool, fitness center, hiking trails, and dog park. Staff responsiveness dominates positive reviews; one negative experience suggests that same responsiveness does not extend equally to all residents, particularly during crises involving accessibility needs.

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Arts at Turtle Creek

#149

67

Arts at Turtle Creek

4.2(100)✓ Google-verified

Residents experience a divided property. Five-star reviewers praise the laid-back 80s aesthetic, tight-knit community organized by manager Danyelle, and rapid maintenance when Jose or Aidan responds. One-star reviewers report months-long AC failures, roach infestations, non-functional gates that let homeless people into the complex, work orders marked complete but not actually done, and an office that ignores phone calls and emails-forcing some to vacate for safety reasons. The property manager's personal kindness doesn't translate to systemic reliability across the complex. Danyelle's approachability masks operational gaps: maintenance times vary wildly (same-day to 2-3 business days), emergency notifications arrive after incidents happen, and the dog park sits neglected despite pet rent charges. Security concerns dominate recent complaints, while long-term residents tend to overlook maintenance lapses in favor of the community culture.

Pet-Friendly Apartments

Abelia Flats

#150

70

Abelia Flats

4.1(199)✓ Google-verified

Abelia Flats draws strong praise for maintenance speed and front-desk friendliness, with several long-term renters citing low prices and responsive staff. However, significant complaints center on surprise utility charges after move-out, deposit disputes, pest issues in units, and cleanliness problems in shared spaces; management responsiveness on documentation requests varied, and some felt charges were unfairly applied despite Texas renter codes.

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The Lodge at Lakeline Village

#151

70

The Lodge at Lakeline Village

4.1(198)✓ Google-verifiedPublishes prices

Staff like Katherine and Dana earn consistent praise for patient, knowledgeable leasing support. Maintenance responds quickly, often after hours, and completes repairs fully rather than with temporary fixes. Grounds stay clean and the community feels safe. Deeper issues temper this strength. Parking is scarce and residents report having to walk long distances from their units. Monthly costs climb significantly above advertised base rent through mandatory common fees and garage charges. Deposit disputes drag on and residents report being ignored or blamed. Some tenants cite theft, roof damage, and inconsistent enforcement against noise and smoke.

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Belmont Place Apartments

#152

74

Belmont Place Apartments

4.4(256)✓ Google-verified

Maintenance responds quickly and staff members like Veronica receive genuine gratitude for going the extra mile, especially helping tenants resolve billing disputes from previous ownership. Yet a persistent chorus reports roaches, rats, mold, and crumbling wood throughout aging buildings, with some tenants breaking leases early due to pest control failures and water damage. New management is attempting repairs, but complaints about deferred structural work, poor office hours, and stale appliances overshadow the friendliness. Residents praise the walkable location near shops and schools and note the apartments are spacious. That goodwill erodes quickly when reviews describe showings of units with active infestations, AC units unable to cool second floors in summer, and foundation cracks management patches rather than fixes. A $400-500 pricing gap between online quotes and tour appointments has left some feeling misled.

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MAA Cedar Park

#153

74

MAA Cedar Park

4.4(256)✓ Google-verifiedPublishes prices

Most residents report a peaceful, well-maintained complex with strong maintenance response and genuinely helpful staff like Heather, Johnny, and Dimitri. Serious gaps emerge: management dismisses noise complaints, security incidents lack adequate prevention, and some leasing staff interactions are cold or dismissive. Tenants who stay long-term praise the community; those encountering disputes with management feel unheard.

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Fivetwo at Highland

#154

75

Fivetwo at Highland

4.4(520)✓ Google-verified

Luis and Sophia at the leasing desk earn consistent praise for friendly, patient service and genuine care. Move-ins are smooth and tours informative. Behind that, though, residents hit a wall: maintenance backlogs stretch to three weeks or longer, security cameras and access doors stay broken for months, and vehicle break-ins recur. Premium rent gets paired with appliance failures, surprise fees, and a front office that treats complaints dismissively. The modern spaces and location attract tenants. The operational gaps and feeling of nickel-and-diming keep them frustrated. Residents highlight fiber internet, high ceilings, and proximity to I-35 and ACC Highland. Luis is named repeatedly for going beyond the job. But once you move in, maintenance becomes a source of dread, and you're watching your car in a garage with a broken camera.

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Bridge at Volente Apartments

#155

69

Bridge at Volente Apartments

3.8(95)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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Hermosa Village Apartments

#156

70

Hermosa Village Apartments

4.2(183)✓ Google-verified

Long-term residents and first-time tourees report clean, quiet grounds and welcoming maintenance staff (Tim, Valerie, Kayla, Emile) who handle issues promptly. Move-ins are smooth and the community feels genuinely connected. However, walk-in leasing office experiences range from dismissive to responsive, and several residents cite unaddressed emails, rising renewal rates tied to lower advertised prices, and maintenance delays-particularly the gate broken for a year. A few note security concerns tied to neighbors' behavior and aggressive dogs on-site. Positive experiences cluster around individual staff members and the physical property. Negative patterns suggest inconsistent office communication, frustration with pricing tactics (existing tenants paying more than new rates), and management responsiveness that depends heavily on who you reach.

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Mueller Crossing

#157

68

Mueller Crossing

4.0(58)✓ Google-verified

New management (ResProp, starting mid-2023) has transformed resident experience through fast maintenance response and attentive leasing staff. Rafael and Nico are repeatedly named for reliability and clear communication. Townhomes and apartments have been renovated with modern finishes. However, the complex is 50+ years old. Some residents faced months without hot water or adequate pressure under prior management, though current staff handles urgent issues the same afternoon. Units have small bathrooms and limited storage. The combo washer/dryer units are being phased out. Those seeking a newer building should know what they are signing up for.

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Alister Sunset Valley

#158

67

Alister Sunset Valley

3.9(220)✓ Google-verifiedPublishes prices

The maintenance crew-particularly David, Abe, Ted, and the leasing team member Tonya-earn consistent five-star praise for speed and care. Yet residents report two years of frustrations: roaches spreading across buildings despite pest control contracts, broken entrance gates offering little security, dark exterior lighting, deteriorating stairs with exposed metal, and billing opacity. Management often ignores concerns until corporate escalation forces action. Premium pricing (base rent $1,633 plus $250+ in monthly fees and pet charges) has left residents expecting luxury care but receiving recurring maintenance gaps and poor communication instead. Those who praised the property cite pool access, trail proximity, and individual staff kindness; those who left cite system-wide failures and the sense of being nickeled-and-dimed through move-out.

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Park at Crystal Falls

#159

81

Park at Crystal Falls

4.3(414)✓ Google-verified

Most residents stay for years, praising the responsiveness of staff like Kalista, Savannah, and Tanner who handle repairs within a day and maintain attractive grounds. Apartment finishes are updated and spacious, pools and fitness areas are well-used, and the community hosts regular events. One recent complaint about ants suggests occasional pest problems.

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Lenox Woods

#160

68

Lenox Woods

4.1(123)✓ Google-verified

Lenox Woods splits sharply between two experiences. Residents consistently praise Alvaro Pena and the maintenance team for attentiveness, speed, and genuine help through move-in and beyond. The property itself draws praise for clean grounds, quiet vibe, and resort-level amenities that dog owners especially love. Behind the scenes, however, a troubling pattern emerges: multiple residents report unresolved ant invasions, phantom monthly charges that spike rent without explanation, and a leasing office that ignores calls and emails. One former resident was sent to collections over disputed move-out fees despite documented proof of apartment condition. For those needing leasing support after signing, expectations should be low.

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Vera Cedar Park

#161

74

Vera Cedar Park

4.6(100)✓ Google-verified

Most residents praise responsive staff and a convenient Cedar Park location near shops, restaurants, and HEB, with quick maintenance response (often within 24 hours). Recurring infrastructure problems-broken elevators, poor soundproofing, faulty HVAC, and inconsistent trash removal-undermine the experience for some, despite genuinely helpful on-site workers and community events. The team shines through: Jack handles leasing with patience and positivity, while maintenance staff like Emanuel work efficiently. High ceilings, covered parking, and amenities like a gym, pool, and yoga room appeal to residents. Yet at rents over $2,000 per month, elevator entrapments, hallway cockroaches from trash backups, and fourth-floor HVAC noise are significant failings attributed to Greystar property management, not the staff.

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Austin Waters at Tech Ridge

#162

68

Austin Waters at Tech Ridge

4.1(107)✓ Google-verifiedPublishes prices

Most residents enjoy quick maintenance fixes and approachable staff, with many staying long-term. Several serious complaints focus on exit charges that reviewers believe were unfair, with management allegedly mishandling deposit calculations and claiming damages reviewers dispute. The divide between five-star and one-star experiences suggests management treatment depends heavily on the tenant lifecycle stage.

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Collier Apartments

#163

70

Collier Apartments

4.1(310)✓ Google-verified

Strong loyalty from long-term residents who praise staff warmth, pet care, and responsive maintenance, but recent reviews flag serious concerns: AC breakdowns unresolved for days in extreme heat, pest problems, and a shift toward less attentive management under Knightvest. The complex works well for those who get quick service but feels unreliable during crises.

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Springs at Round Rock

#164

70

Springs at Round Rock

4.1(214)✓ Google-verifiedPublishes prices

Most residents enjoy the community feel, clean grounds, and friendly staff at Springs at Round Rock. Prices are notably lower than nearby comparable units. However, maintenance emergencies, especially HVAC failures, have resulted in delays of 10-21 days, with residents reporting frustration over poor communication and lack of follow-up from management during these periods. The property draws praise for organized leasing processes and professional maintenance teams like Jimmy. The major counterweight is the recent pattern of serious repair delays and pest complaints (mold, roaches) that have gone unaddressed, which has raised questions about management's responsiveness to resident health and safety concerns.

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33Hundred Apartments

#165

79

33Hundred Apartments

4.2(315)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team's speed and professionalism, particularly naming Nick and Chris. Leasing agent Patrick stands out for his attention to detail, patience, and personalized service throughout the rental process. One resident noted dirty breezeways but still rated the overall experience highly.

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The Arts Apartments At South Austin

#166

67

The Arts Apartments At South Austin

4.1(117)✓ Google-verifiedPublishes prices

For years, residents stayed put because of a tight-knit, well-managed community where maintenance arrived in minutes and staff like Emilee built real relationships. The complex felt safe, neighbors were respectful, and the gym and dog park gave you reason to stick around. Recent management turnover has reversed this entirely. Multiple long-term residents report a sharp slide into break-ins, weed smoking outside units, drug dealing, and homeless camps inside the gates. Cameras went up but problems persist. Several reviews specifically mourn losing key managers, suggesting corporate decisions have gutted what made this place work.

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SoNa Apartment Homes

#167

68

SoNa Apartment Homes

4.1(137)✓ Google-verified

Staff earn consistent praise for warmth and attentiveness during tours and lease renewals, and recent renovations have left units looking fresh. However, multiple residents report severe pest problems that management failed to address quickly or at all, delayed emergency response to a water emergency, billing disputes that dragged on for months without resolution, and a pattern of unanswered calls and emails that left residents feeling abandoned when they needed help most. Management switched to Ryse in recent years, and that transition coincided with payment processing failures and resident complaints about unavailable staff. Walk-ins report waiting hours at the leasing office while staff ignore phones. Several residents experienced lease-termination disputes involving undisclosed charges and unresponsiveness after written confirmations.

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Sonora Apartments & Homes

#168

78

Sonora Apartments & Homes

4.9(34)✓ Google-verified

Residents consistently report arriving at a fully realized community rather than a collection of units. Staff like Grace, Grant, Moe, and Hailey handle leasing and move-in with genuine attentiveness, often going beyond standard service to assist with relocations or furniture moves. The new construction feels spotless and thoughtfully designed for different lifestyle needs. What sets Sonora apart is the deliberate social infrastructure. Monthly events range from flower arrangements to pool parties to Pilates classes, giving residents natural ways to build friendships without forced networking. The 24-hour gym with Techno Gym equipment, dog park, walking trail, and dual pools anchor this lifestyle. Staff and grounds-keepers alike earn specific praise for maintaining the grounds and staying welcoming. The locked side gate is a minor friction point for residents seeking quick exits.

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Lamar Place Apartments

#169

73

Lamar Place Apartments

4.2(108)✓ Google-verified

Most residents highlight Vikki and the management team's responsiveness, with work orders typically completed within 24 hours and maintenance issues resolved fast. The community appeals to families seeking a calm, well-maintained setting near UT and Downtown, though one long-term resident reports security issues including package theft and disruptive neighbors.

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The Vaughan

#170

72

The Vaughan

4.2(90)✓ Google-verified

Residents and agents consistently praise the leasing team, especially Bryan Marte and Nick, for going above and beyond with patience and responsiveness. Units are spacious, modern, and clean, with standout amenities like the pool and proximity to EastVillage shops. However, some long-term residents report serious friction on exit: excessive move-out charges sent to collections, unresponsive management during disputes, and lingering maintenance issues like pest problems and limited cleaning schedules. Parking demand exceeds supply, forcing many to pay for reserved spots.

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The Warner

#171

79

The Warner

4.4(331)✓ Google-verifiedPublishes prices

Most residents highlight Eric Paez and the leasing team's warmth and attentiveness, plus the well-kept grounds, resort-style pool, and fitness center. Multiple renewals and long-term tenants signal strong retention. Maintenance work can drag: one resident waited over a year for a kitchen sink repair to close out, and appointment cancellations have frustrated touring prospects. The community appeals to young professionals and students who value staff who listen and solve problems without standard brush-offs. Monthly events and common areas (study rooms, co-working spaces) foster connection. The move-in experience gets consistent praise for being handled professionally by staff named Morgan and Jennifer.

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Alma Apartments

#172

76

Alma Apartments

4.6(249)✓ Google-verifiedPublishes prices

Staff like Maria and Daniel earn consistent five-star praise for attentiveness during leasing and maintenance calls. However, recent reviews describe week-long electricity outages without resolution, cockroach problems, and walls so thin neighbors' conversations carry through. Parking is scarce, and one resident reports being locked out of their apartment without legal eviction. The gap between positive and negative experiences suggests service quality depends heavily on which staff member you encounter and how quickly issues escalate. Management responsiveness is the core divide. Residents who connect with Maria or maintenance staff describe smooth, stress-free processes. Those facing infrastructure failures (pests, electrical, utilities) report being left unheard, even after contacting city authorities. Families and students willing to overlook noise may find value; anyone with maintenance needs should expect delays.

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Austin Midtown

#173

69

Austin Midtown

4.2(112)✓ Google-verified

Most residents praise the leasing team and location, but experiences split sharply on habitability. Strong positive reviews highlight Daki and Lisa's customer care, proximity to Shoal Creek trails and local spots, responsive maintenance for routine fixes, and a genuine community vibe with regular events. However, several residents report months-long struggles with pests, water/AC outages, and unresolved service tickets-one noted a roof leak that went unaddressed for over a month, triggering a fire alarm. Sound travel between units is a consistent friction point, especially on ground floors. Mold discovery and the legal non-disclosure demand raised serious concerns about management transparency and accountability. Past management changes and staff turnover appear to have affected consistency. Current leasing and maintenance staff are well-regarded, but older complaints suggest prior lapses in follow-through. The complex is older but visibly maintained; unit quality varies by location and floor.

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LC Pflugerville

#174

72

LC Pflugerville

4.1(95)✓ Google-verifiedPublishes prices

Most residents praise the leasing and maintenance staff by name (Hailee, Chelsea, Brent, Dante), noting quick response times and attentive service. The property stays clean, the dog park and pool work well, and the Goat restaurant on-site is popular. Pflugerville location puts you 20 minutes from downtown but close to shopping and movies. However, some flag serious issues: unauthorized vehicle tows charged back to residents, management's harsh handling of damage disputes (one resident charged despite no negligence finding after a garage fire), and inconsistent pet cleanup enforcement. The minority of negative reviews suggest management's fairness and communication break down when problems escalate.

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Water Oak

#175

66

Water Oak

4.0(104)✓ Google-verified

Residents consistently praise the leasing team, particularly standouts like Yanetzy and Sarah, for making the move-in process smooth and staying responsive to questions. Staff names like Hector and Harry draw mention for quick maintenance fixes. However, a vocal minority report serious concerns: unresolved maintenance delays (water, heating), disputed deposits due to management company changes, noise complaints, and pest control gaps. The property itself draws praise for cleanliness and amenities, but some units have limited access to facilities and parking can be tight, especially on the I-35 side. The split between five-star and one-star reviews reflects two different experiences: newer residents and those who stayed through recent management improvements tend to praise the community; longer-term residents who left describe billing problems, security gaps, and inconsistent service standards. Named staff changes have caused confusion over deposits and move-out inspections.

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The James on Grand Avenue

#176

63

The James on Grand Avenue

3.8(102)✓ Google-verifiedPublishes prices

Residents praise responsive maintenance, fair pricing, and staff like Rakhi and Luis who handle the move-in process with care. The units and common grounds are kept clean, and the North Austin location near MoPac and The Domain draws commuters. However, roach complaints, inconsistent hallway and elevator cleaning, and some tenants' disruptive behavior (noise at the pool, unsupervised pets, trash in shared spaces) undercut the experience for longer-term residents.

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Village at Gracy Farms

#177

63

Village at Gracy Farms

3.7(225)✓ Google-verifiedPublishes prices

The front-of-house experience shines: leasing agent Andrea earns repeated praise for friendly, patient tours, and some maintenance staff like Rodrigo deliver fast responses. The property grounds are clean and quiet. But the behind-the-scenes failures are severe and persistent. Residents report infestation problems management has failed to solve after a year, emergency maintenance delays when medicines were locked away, and cleaning deposits unreturned nearly a year after move-out despite repeated follow-up emails. The gap between the welcoming tour and the daily living experience is stark. Management communication appears broken. A resident describing a major pest crisis reports being falsely marked down as refusing service; another says management never contacted them about the problem despite their own maintenance worker eventually organizing a full cleanout. Deposit disputes linger in legal territory. For those who get responsive maintenance like Rodrigo, the experience improves. But the pattern across reviews suggests this requires luck or persistence rather than consistent policy.

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Aspire at Del Valle

#178

66

Aspire at Del Valle

4.0(128)✓ Google-verifiedPublishes prices

Tour staff like Sandra, Jennifer, and Lilian earned consistent praise for warmth and professionalism. However, a significant cluster of recent reviews describes severe roach infestations and delayed pest control, with tenants reporting losses exceeding $2,000 in furniture and temporary housing costs. Management's refusal to compensate affected residents or fix the underlying leak that triggered the outbreak, plus complaints of dismissive front-desk interactions, has darkened the complex's reputation despite its polished lobby experience.

Pet-Friendly Apartments

Waller Creekside on 51st

#179

66

Waller Creekside on 51st

3.8(77)✓ Google-verified

Move-in runs smooth thanks to patient staff like Melissa and Tatiana who handle applications and tours thoroughly, and day-to-day maintenance here earns real praise. Antonio and his crew respond quickly to repair requests and keep units and grounds in good shape. The North Loop location, spacious layouts, and amenities (pool, gym, green space) appeal especially to dog owners and families. A persistent friction: elevator breakdowns have stretched for months with poor communication and no rent relief offered, and management has turned over often enough to frustrate long-term residents. Front office responsiveness improves under current leadership but remains spotty. Deposits have taken time to return. Location and value win out for many, but upkeep consistency lags behind the sales pitch.

Pet-Friendly Apartments

Bexley at Tech Ridge Apartments

#180

72

Bexley at Tech Ridge Apartments

4.0(209)✓ Google-verified

Most residents praise Beto Arellano's maintenance work, noting same-day repairs and friendly service that resolves issues quickly. Common pleasures include clean units and attentive staff like Matt and Valerie. However, a small number report serious concerns: roaches and mold in units, trash in common areas, car break-ins, and aging appliances that fail regularly. The fitness center is noted as small and crowded. The strong five-star cluster likely reflects recent high engagement from satisfied residents, while the one and two-star reviews (22% of all ratings) flag safety and cleanliness problems that merit direct inquiry before leasing.

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Villages at Fiskville 55+ Senior Apartments

#181

72

Villages at Fiskville 55+ Senior Apartments

4.2(104)✓ Google-verifiedPublishes prices

Staff members like Vanessa, Jenna, Emily, and Valencia receive consistent praise for attentive, compassionate service during move-ins and recertifications. Residents value the fitness center, pool, community events, and clean common areas. Recent management transitions appear to have addressed earlier security and maintenance concerns. However, some residents report ongoing issues with gate security, package theft, and past billing disputes with the security company. Pet-friendly policies exist but residents note the lack of a dedicated dog park despite requests.

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Bridge at Canyon Creek

#182

68

Bridge at Canyon Creek

4.0(298)✓ Google-verified

Maintenance and some leasing staff earn consistent five-star praise for responsiveness and kindness, but a subset of residents faced serious leasing conflicts centered on pricing dishonesty and treatment concerns. Amenities promised at lease have been removed or left broken (pool, basketball court, gates, dog park fixtures). One reviewer waited a month for repairs; another reported the fitness center advertised as 24/7 closes by 8 p.m. The community appeals to those valuing quiet and privacy, yet repeated complaints suggest gaps between advertised and actual conditions. Experiences vary sharply by staff member and timing. Named maintenance workers like Raul and Skylar resolve issues quickly and courteously. Leasing encounters range from genuinely warm to allegations of racial bias and bait-and-switch terms. Prospective residents should verify all pricing, specials, and amenities in writing before signing, and ask current residents about actual maintenance response times and which amenities remain operational.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments

Biltmore at the Park

#183

71

Biltmore at the Park

4.3(168)✓ Google-verified

Staff at the leasing office and maintenance team earn consistent praise for friendliness and speed, and residents enjoy their units and the central Pflugerville location. However, billing problems dominate complaints: residents report ledger errors that persist for months, retroactive fees, confusion over lease concessions, and unresponsive management. Security concerns include broken gates, unwarned break-ins, and theft. Pest issues and neglected common-area cleaning (bird droppings, dog park sanitation) create ongoing frustration. The shift to RPM management appears to have sharpened these issues. Residents distinguish between the front-line staff (Robert, Serena, Lindsey, and maintenance crews) and corporate management, whose email volume and inconsistent answers seem to block resolution. Those tolerant of administrative hassle and focused on the apartment itself report satisfaction; those who expect responsive business practices may struggle.

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Palo Verde

#184

65

Palo Verde

3.8(155)✓ Google-verifiedPublishes prices

Palo Verde draws consistent praise for its leasing team (particularly Andrea King, McKenzie, and Tim), fast maintenance response, and appealing grounds with a resort-style pool and dog amenities. Yet noise complaints go unresolved despite quiet hour policies, phone lines are hard to reach, and departing residents report aggressive billing practices with charges tied to wrong units-a pattern suggesting operational gaps that undercut the polished first impression. The complex suits people seeking modern, spacious apartments in a pet-friendly setting with community events and fitness options. Its location near Barton Creek Greenbelt and Belterra Village appeals to active residents. However, those noise-sensitive or concerned about move-out transparency should weigh the risks carefully.

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Parkside Crossing Apartments

#185

71

Parkside Crossing Apartments

3.6(188)✓ Google-verified

For two years or more, families at Parkside Crossing experience quiet, well-kept grounds with attentive staff who fix maintenance issues within days. The resort-style pool, pet park, fitness center, and playground draw locals, and both long-term residents and newcomers praise the responsive leasing team, especially Sarah and Tina. Maintenance requests typically resolve within two business days. The property sits conveniently between downtown Austin and Round Rock, with nearby schools and shops. Residents consistently note the peaceful atmosphere and the staff's professional, welcoming approach to concerns and day-to-day needs.

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Enclave Falcon Pointe Apartments

#186

79

Enclave Falcon Pointe Apartments

4.3(175)✓ Google-verified

Enclave Falcon Pointe wins consistent praise for its friendly leasing team, clean grounds, and convenient Pflugerville location near shops and trails. Staff members like Savannah, Phoenix, and Zarria are named repeatedly for responsive, approachable service. Residents report quiet surroundings, spacious apartments, and a well-maintained pool and fitness center. The main friction point is security deposit handling: one reviewer detailed extended disputes over deductions and unclear damage documentation. One leasing agent received criticism for evasiveness and tone. Despite these outliers, the 71% five-star rate and 4.3 average reflect strong overall satisfaction, especially among residents staying two years or longer.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments

Casata Austin

#187

66

Casata Austin

4.2(58)✓ Google-verifiedPublishes prices

New residents and apartment locators praise Casata's self-guided touring system, welcoming community vibe, and responsive maintenance staff under current management, particularly noting quick issue resolution by Julio and improved leasing support from Andrew. Longer-term tenants report serious concerns: mold in multiple units with delayed response, billing errors and inflated utility charges (some paying $300/month for 605 sq ft), rent increases without promised improvements, and poor resolution from previous management, though recent leadership changes appear to be addressing these issues.

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Escalon Townhomes

#188

68

Escalon Townhomes

4.4(51)✓ Google-verifiedPublishes prices

Escalon earns strong marks for their leasing team, especially Mike Osso and Leita, who reviewers describe as responsive and thorough. The three-bedroom townhomes attract people seeking a house-like feel with private garages and yards, and the move-in experience tends to run smooth. Serious friction emerges at move-out. Multiple reviewers report unexplained deposit refunds, questionable cleaning charges, and months of non-response to calls and emails. One tenant faced maintenance gaps during occupancy (heater failure, plumbing collapse, pest issues) and later received only partial refund after a two-month delay. Another could not access scheduled property tours despite appointments.

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Berkshire Santal Apartments

#189

65

Berkshire Santal Apartments

4.0(212)✓ Google-verifiedPublishes prices

Most residents enjoy the quiet setting, spacious units, and quick maintenance response, praising the grounds and staff. Renewal rent hikes are a dealbreaker even when advertised rates fall elsewhere. Thin walls let bass and noise bleed through freely, and management's noise enforcement is slow or ineffective. Some move-out experiences involve disputed deposit deductions that feel excessive. Resort amenities and accessible layout appeal to stable tenants who plan a long stay. Pet owners value the dog park (though cleanliness varies). Leasing experience swings widely depending on who greets you. Fair warning: plan for 5-10% rent hikes at renewal, and document everything during move-in and move-out.

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Parkwood Terrace

#190

67

Parkwood Terrace

4.1(105)✓ Google-verifiedPublishes prices

Staff like Mary, Tania, Casey, and Austin earn consistent praise for professionalism and responsiveness. The complex offers a gated layout, clean common areas, and amenities that draw five-star reviews. However, persistent complaints span pest infestations (roaches, bedbugs, fleas), mold that was reportedly painted over, and heavy-handed fee collection practices that residents say violate Texas Property Code. One long-term tenant detailed a two-year cycle of $240 monthly late fees and retaliation after posting a negative review. Quality varies sharply by unit and management interaction.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Duval Villa Apartments

#191

66

Duval Villa Apartments

4.0(122)✓ Google-verified

Staff like Liz and Albaro draw consistent praise for responsiveness and kindness, and residents value the quiet setting and pet-friendly design with well-maintained grounds. However, office availability is spotty, towing practices anger drivers, and one long-term resident reported cockroaches and felt misled on rental law questions.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities

Ashwood Apartments

#192

78

Ashwood Apartments

4.3(267)✓ Google-verified

Ashwood gets consistent praise for clean units, responsive maintenance, and a welcoming office staff led by Jimmy. Residents value the quiet, safe feel and say it delivers quality at a fair price. A few tenants report maintenance lapses and one serious safety incident; one also felt the property manager handled a hardship insensitively.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

The James on South First

#193

76

The James on South First

4.3(191)✓ Google-verified

Front office staff (Nik, Sarah, Ariana) earn consistent praise for warmth and attentiveness, and maintenance crews respond within 24 hours to fix problems. Residents and visitors value the spacious units, community gatherings like movie nights and food trucks, and pet accommodation. However, safety is a real concern: some report homeless access through damaged fencing, inadequate lighting, frequent gate breakdowns, plus pest problems and one report of a break-in attempt.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

The View at Cedar Park

#194

72

The View at Cedar Park

4.3(152)✓ Google-verified

Most recent tenants praise the location near Cedar Park Rec Center and Costco, calling the staff responsive and the units well-designed. However, multiple long-term residents report serious unresolved pest infestations, water damage, and mold issues, with maintenance responsiveness declining as management rotates. A single recent review describes uninhabitable move-in conditions with black mold claims.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

Broadstone Frontera Ridge

#195

71

Broadstone Frontera Ridge

4.3(136)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team-Salma, Luke, Jessica, and Samantha in particular go out of their way to help and make the process smooth. The property itself is modern and well-located near shops and restaurants. However, maintenance of shared spaces lags: the dog park stays messy for days, amenities break frequently, and the pool shuts down unexpectedly. One recent resident noted these issues kept amenities offline most of the year, which they see as why specials are heavily offered during leasing. Service quality depends on who you encounter. Most leasing staff earn specific praise for patience and after-hours help. One front desk agent was reported as dismissive and unhelpful. Residents report the buildings are clean and the neighborhood convenient, but day-to-day upkeep of common areas-especially pet areas-does not match the modern finishes.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Spicewood Springs

#196

71

Spicewood Springs

3.9(103)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for quick responses and genuine care, with staff members like Dylon, Marcela, and Lydia specifically named. The community delivers solid amenities, clean grounds, and a quiet neighborhood feel at competitive North Austin prices, though lease-exit procedures and dog park facilities could improve.

Pet-Friendly ApartmentsLuxury Apartments

Yardhomes Trailside

#197

67

Yardhomes Trailside

4.3(60)✓ Google-verified

Yardhomes Trailside wins strong praise for its grounds, newer units, and several standout leasing team members (Gabby, Trilby, and Chelsea receive repeated five-star mentions). First-time tours consistently feel professional and welcoming. However, a large contingent of residents report frustration with post-move billing surprises, policy changes not disclosed upfront, and unresponsive or inconsistent management. Renters regularly discover their rent climbs well past advertised rates once all fees are factored in, and many cite difficulty reaching the office or getting issues addressed. Maintenance and the assistant manager earn respect, but dog park cleanliness and pest control remain pain points. The property's stunning curb appeal masks operational inconsistencies that leave many residents feeling nickel-and-dimed and micromanaged, particularly around guest policies and undisclosed charges. Prospective tenants are strongly advised to demand every fee and policy in writing before signing.

Townhome & Garden-Style CommunitiesLuxury ApartmentsPet-Friendly Apartments

The Loretta

#198

61

The Loretta

3.9(45)✓ Google-verifiedPublishes prices

Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Short Hills North Apartments

#199

76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

Luxury ApartmentsPet-Friendly Apartments

Bexley at Silverado

#200

67

Bexley at Silverado

4.0(146)✓ Google-verified

Most residents praise the leasing team (Maddy, Troi, Tori) for personal service, and highlight well-kept grounds with good amenities and responsive maintenance. However, a detailed recent review documents significant deterioration since an October management change: safety issues (dark areas, ice hazards), maintenance tickets resolved without notice, and a shift to written-only communication that residents feel discourages problem-solving. One resident also flagged unclear lease termination fee terms. The property appeals to those who encounter the leasing team but carries real risks for those needing ongoing management responsiveness.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Last updated 2026-09-08