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Dalton Austin Residences

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 216 Google reviews · How we rank ›

4.0(216) 68 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingTownhome & Garden-Style CommunitiesPet-Friendly Apartments
Dalton Austin Residences
Location
Round Rock
Services
Luxury Apartments, Student Housing, Townhome & Garden-Style Communities
Reviews
216
Ranking
#196 in Luxury Apartments
Best for
Pet owners seeking luxury amenities and a safe community, so long as pest control and billing are priorities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Front-desk staff, particularly Diane, earn consistent praise for patience and helpfulness during tours. The grounds feel well-maintained and the amenities rival a resort, attracting residents who value safety and quiet. However, recent management changes have soured experiences. Multiple residents report frustration with deposit returns, months of unanswered emails, undocumented withholdings, and delayed refunds violating Texas law. Rodent damage to vehicles near parking areas is a recurring worry, as is billing confusion and staff who dismiss maintenance requests or come across as dismissive.

Praised for
  • attentive leasing staff (especially Diane)
  • safe, quiet community
  • resort-style amenities
  • responsive maintenance team
  • well-maintained grounds
Watch-outs
  • poor deposit return communication
  • withheld deposit fees without documentation
  • rodent and pest damage issues
  • new management less responsive and condescending
  • double-charging billing errors
responsive-managementpoor-communicationwell-maintainedclean-common-areaspest-problemsfriendly-staffunresponsive-maintenancesafe-secureslow-maintenance
Best for: Pet owners seeking luxury amenities and a safe community, so long as pest control and billing are priorities.
Think twice if: You value responsive billing and straightforward deposit handling. Recent complaints about slow refunds, withheld fees without documentation, and billing errors suggest management processes are in flux.

What this place gets right

  • skilled, patient leasing agents (Diane, Lauren)
  • resort-style amenities and grounds
  • quiet, safe environment
  • quick maintenance response (when available)

Before you tour or apply

  • Diane and Lauren named as exceptional leasing agents praised for attentiveness and customer care
  • resort-style pool with cabanas, outdoor grilling, 24-hour fitness center
  • private dog park and dog wash station
  • rodent damage to vehicles reported twice within two months in parking areas
  • deposits withheld without itemized statements; residents had to request documentation in-person
  • billing double-charged for three consecutive months with no phone response
  • maintenance requests dismissed ('use the other bathroom' in response to emergency repair)
  • new management perceived as less responsive than prior staff

Resident ratings

Luxury Apartments
Spacious, resort-caliber community with strong amenities; recent management issues overshadow prior goodwill.
Pet-Friendly Apartments
Dog park and wash station praised as amenities, but pest control near parking areas is a concern.
Student Housing
Safe, quiet environment appeals to students; coworking spaces and Starbucks cafe support remote work.

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
158
4
4
3
5
2
2
1
47

FAQ

Is there a dog park?
Yes. Dalton Austin Residences has a private dog park and dog wash station on-site.
What amenities are included?
The complex features a resort-style pool with cabanas, outdoor grilling stations, a 24-hour fitness center, coworking areas, social lounges, and a Starbucks coffee bar.
How quickly does maintenance respond?
Most reviewers report quick response times from the maintenance team, though recent complaints suggest inconsistency since new management took over.

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Last updated 2026-09-22