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Abbey Haus

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 233 Google reviews · How we rank ›

4.3(233) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsPet-Friendly ApartmentsStudent HousingTownhome & Garden-Style Communities
Abbey Haus
Location
Pflugerville
Services
Luxury Apartments, Senior Living Apartments, Pet-Friendly Apartments
Reviews
233
Ranking
#197 in Luxury Apartments
Best for
Young professionals, families, and first-time renters valuing modern amenities and price-conscious moves outside central Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Abbey Haus draws strong praise for several named staff members and maintenance responsiveness, with residents and prospects highlighting the modern amenities, move-in experience, and value relative to Austin prices. However, leasing operations are inconsistent: some tours and applications leave prospects confused about guarantor policies and income requirements, while a few prospective residents report dismissive or judgmental treatment during initial visits. Current residents note hallway cleanliness issues and hard water damage on appliances; one tour revealed dirty, damaged units.

Praised for
  • staff warmth and professionalism from named team members (Shaye, Zaylynn, Makayla, Natalie, Mr. Lopez)
  • fast, responsive maintenance service
  • modern amenities (pool, gym, dog park, playground)
  • value for price relative to Austin market
  • smooth move-in experience
Watch-outs
  • inconsistent leasing staff behavior and poor customer service from some agents
  • application and guarantor policy confusion and lack of transparency
  • dirty hallways and common areas, stains on sidewalks
  • poor condition of some units (walls dirty/damaged, uncleaned models)
  • hard water damage on appliances; no water softeners
  • vague or unhelpful internet speed information
responsive-managementpoor-communicationfriendly-staffwell-maintainedclean-common-areasrenovated-unitsgreat-amenitiesgood-value
Best for: Young professionals, families, and first-time renters valuing modern amenities and price-conscious moves outside central Austin.
Think twice if: Leasing staff behavior is inconsistent; application policies on income and guarantors lack clarity. Some units and common areas have been reported dirty or in poor condition.

What this place gets right

  • Named staff (Shaye, Zaylynn, Makayla, Mr. Lopez) praised for warmth and responsiveness
  • Fast maintenance response and upkeep
  • Modern, spacious units at lower price point than central Austin
  • Full amenities: pool, fitness center, dog park, playground, co-working space

Before you tour or apply

  • Maintenance staff: Mr. Lopez praised for quick, quality work
  • Leasing and management: Shaye, Zaylynn, Makayla, Natalie H., Shannon noted as exceptionally helpful; however, some prospects report dismissive or judgmental treatment from unnamed agents
  • Package lockers and mail rooms on both sides of complex
  • 1-car parking per apartment included; second car or storage garage available for purchase
  • No elevators; ground floor units necessary for handicapped accessibility
  • Hard water damage reported on appliances despite Pflugerville's known hard water
  • Internet included but speeds not clearly communicated

Resident ratings

Pet-Friendly Apartments
Dog park and pet policy praised; family-friendly community noted.
Student Housing
First-time renters and younger residents cite welcoming staff and attractive amenities.
furnished-corporate
Co-working space listed on website; limited review evidence on this service.
Townhome & Garden-Style Communities
Playground and garden-style amenities mentioned but primarily an apartment complex.
Senior Living Apartments
Lack of elevators cited as a concern; no dedicated senior-living feedback.
Luxury Apartments
Modern, spacious units and full amenities praised; hard water damage and cleanliness issues suggest maintenance gaps for premium positioning.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
181
4
6
3
5
2
6
1
35

FAQ

What is the parking situation at Abbey Haus?
One car per apartment is included. A second car or storage garage must be purchased separately. Guests can park on the street if registered to avoid towing.
Are there elevators in the buildings?
No elevators are present. Residents who are handicapped or have mobility concerns should confirm they can access ground-floor units.
Is internet included, and how fast is it?
Internet is included, but the website and staff do not specify speeds. The business advises requesting an upgrade if needed, and staff say they have not received complaints.
Request a quote

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Last updated 2026-09-22