Austin Apartment Reviews Guide
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Pet-Friendly Apartments in Greater Austin

Page 3 of 5: businesses ranked 201-300 of 438. Ranked by score and relevance, start from the top or open the full map view.

MAA Sierra Vista
#201
77

MAA Sierra Vista

4.4(170)✓ Google-verifiedPublishes prices

Most residents praise the maintenance team for solving problems within a day and front desk staff for genuine helpfulness. Buildings stay clean and well-kept, with work orders handled promptly. However, a small group report a property manager who watches tenants suspiciously during package pickup and basic amenity use, creating discomfort. Parking is open-lot in most spaces, street noise carries between units, and car break-ins have occurred in the wider area. The complex sits in a walkable location near shops and parks. Fees start at $1,013 for a 1-bedroom and include in-unit laundry, smart home features, and 24-hour maintenance. An eight-week move-in special applies to select leases. Named staff including Wes, Miranda, and Cassy consistently appear in positive feedback for genuine care.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
Travesia Apartments
#202
70

Travesia Apartments

4.1(307)✓ Google-verified

Maintenance responses here are fast and personalized, with staff like Chris, Marco, and Ray earning repeat praise for same-day fixes. However, the building itself shows neglect: walls and floors need cleaning, the pool collects debris and bugs, and office staff encounters range from unpleasant to predatory, with complaints about miscellaneous fees, lost records, and pest issues left unaddressed.

Luxury ApartmentsPet-Friendly Apartments
Parkside at Round Rock
#203
67

Parkside at Round Rock

3.9(284)✓ Google-verified

A property split between strong praise for staff and amenities and serious friction over move-out charges and maintenance gaps. Five-star reviews consistently mention responsive office personnel (Carlie Shaw, Angel, Katelyn) and a maintenance team that goes beyond typical service, particularly Eric's compassion during a resident's crisis. The gym, pool, and dog facilities draw specific praise. However, recent one-star reviews surface systemic problems: aggressive move-out billing for normal wear, unresolved pest issues, package theft, and inconsistent trash collection. Several residents report the complex charged for carpet shampooing and extensive paint touch-ups despite leaving units in good condition, triggering complaints about unprofessional management tactics and lease enforcement. Residents relocating for work or school have reported smooth onboarding, but long-term tenants report deterioration in service, particularly during transitions. The property's 3.9 rating masks a sharp divide between those who encounter responsive staff and those who hit move-out disputes and maintenance gaps.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Griffis at The Domain
#204
67

Griffis at The Domain

4.0(592)✓ Google-verifiedPublishes prices

Strong leasing and maintenance teams earn consistent praise for speed and personal attention, especially Kelsey, Derrick, and Rhone. However, management communication lapses, noise issues, and inconsistent follow-up on repairs (fitness equipment, internet) frustrate residents. Pet amenities are solid, but soundproofing and parking garage reliability need work.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Windsor Republic Place Apartments
#205
70

Windsor Republic Place Apartments

4.2(199)✓ Google-verifiedPublishes prices

Residents love the speed of maintenance (often one hour) and the personal touches from named staff members like Ashley and Terah who go above and beyond. The grounds feel secure and calm, and amenities are clean and well-kept. However, the community struggles with leasing office responsiveness and a pattern of plumbing, appliance, and soundproofing issues that frustrate newcomers, some waiting weeks for fixes. The move-in experience is often messy: delayed keys, missing parking stickers, and unprepared fobs appear in multiple reviews. Long-term renewing tenants report being priced out when their leases come up (charged $1,600 while new residents pay $1,400 for the same unit), creating resentment. Despite the marketing hype around resident satisfaction awards, the reality for many feels like a disconnect between management promises and day-to-day execution.

Student HousingPet-Friendly ApartmentsLuxury Apartments
NoA on McNeil Townhomes + Flats
#206
66

NoA on McNeil Townhomes + Flats

3.7(130)✓ Google-verified

Most residents praise the leasing and maintenance staff for quick problem-solving and genuine care. The community is quiet with spacious townhomes and garages, renovated interiors, and grounds kept clean. Noise from upstairs neighbors is common, as are bugs (ants, roaches, spiders); AC bills run high, and emergency weekend support is inconsistent.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
Leander Park
#207
66

Leander Park

3.9(165)✓ Google-verifiedPublishes prices

Strong leasing experience with Denise, Nakeiya, and Conor earning consistent praise for patience and professionalism. Management change created sharp decline: newer staff slow to process applications, dismissive toward residents facing hardship, and reluctant to address maintenance problems transparently. Maintenance gaps stand out. Multiple residents report unresolved mold despite repeated requests; management blamed humidity or dust rather than investigating. Pet-friendly amenities well-received, but neighbor violations (dog waste attracting flies) went unenforced. Lease disputes show little flexibility when residents need early exit or re-leasing options.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Presidium Waterford Apartments
#208
77

Presidium Waterford Apartments

4.5(126)✓ Google-verifiedPublishes prices

Most residents praise the luxury finishes, resort-style amenities, and standout staff members like Blanca and Rachel who handle leasing and service requests with genuine care. Persistent complaints center on parking frustration (overcrowded, slow gate, narrow visibility), occasional maintenance delays despite claims of speed, and serious concerns from a small number of residents about security responsiveness and email communication gaps.

Luxury ApartmentsPet-Friendly Apartments
22 North
#209
70

22 North

4.1(248)✓ Google-verifiedPublishes prices

Residents praise the location, unit size, and staff warmth, especially leasing and management teams like Tammy and Daniel. However, significant maintenance failures and deposit disputes plague the experience: mold and roaches upon move-in, broken appliances taking months to fix, missing packages, common areas poorly maintained, and disputed move-out charges have made some feel misled by premium pricing. 22 North serves convenience-focused renters in Leander with a resort-style pool, dog park, and shops within walking distance. Their pet-friendly units carry clear fees ($400 one-time, $100 deposit, $20/month per pet), and strong early positive reviews suggest a responsive office. Deep dives into long-term stays reveal systemic care gaps that contradict the premium market position.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Reserve at Round Rock
#210
77

Reserve at Round Rock

4.8(48)✓ Google-verified

Most residents praise the warmth and attentiveness of staff at every touchpoint, from leasing tours to maintenance requests. Carrie Long and maintenance lead Meco earn repeated mention for patience and follow-up care, including off-season cards and video tours to ease the move decision. The community itself draws consistent praise for amenities, activities, and the caliber of residents. Pricing practices warrant scrutiny. One resident documented garage costs fluctuating from $300 to $450 monthly within weeks, with a perception that current tenants pay more than new signers. Another noted that the advertised heated pool was not actually heated at the time of review. A pending tile repair suggests maintenance responsiveness varies by issue type.

Senior Living ApartmentsLuxury ApartmentsStudent Housing
Iron Rock Ranch
#211
64

Iron Rock Ranch

3.8(274)✓ Google-verified

Iron Rock Ranch draws strong praise for thick walls, fast maintenance staff (Erik singled out), and two real dog parks with poop bags. Leasing team Mariah, Laura, and Ashley earn repeat mentions for friendliness. The property feels like a neighborhood with families and mature trees. However, tenants report a pattern of billing mix-ups that take months to resolve, slow responses to application status checks, and aggressive move-out fees that exceed security deposits. Pest problems recur even after paying pest control fees. Package theft and car break-ins from common areas remain unaddressed despite on-site cameras. Security deposit disputes dominate negative reviews, with some tenants charged for pre-existing damage or maintenance errors. One resident waited nearly a month on an application with no proactive updates. The contrast is sharp: recent residents praise management changes and care, while earlier tenants faced indifference to serious maintenance and billing issues.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
AMLI Lakeline
#212
70

AMLI Lakeline

4.1(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Vine Creek Reserve Rental Homes
#213
60

Vine Creek Reserve Rental Homes

3.9(32)✓ Google-verified

Long-term residents and new renters alike praise the maintenance team and leasing staff for responsiveness and friendliness, with Bob and Tatiana named repeatedly. However, move-out experiences divide opinion sharply: some report surprise carpet and cleaning charges not disclosed upfront, unusually high water and electric bills relative to home size, and a pattern of wear-and-tear charges for minor items like nail holes and curtain rods. One renter was left without communication or tour access despite a confirmed appointment.

Townhome & Garden-Style CommunitiesLuxury ApartmentsPet-Friendly Apartments
Emerson at Wells Branch
#214
66

Emerson at Wells Branch

3.9(160)✓ Google-verified

Emerson at Wells Branch splits between residents who praise responsive staff like Alex and quick maintenance fixes, and those reporting severe pest infestations, poor construction sealing, and sudden drops in management responsiveness after recent staff turnover. Newcomers often encounter ants and roaches within the first week despite the property's attractive appearance.

Senior Living ApartmentsLuxury ApartmentsStudent Housing
Rhythm
#215
69

Rhythm

4.1(165)✓ Google-verifiedPublishes prices

Rhythm divides sharply between its leasing experience and resident life. Aija and Rick consistently win praise for their attentiveness during tours, proactively addressing questions and following up on applications. The property itself is visually impressive with solid amenities and competitive pricing. Once you move in, the picture deteriorates. Multiple residents report maintenance requests languish for months (including nonfunctional AC during heat), staff members lack urgency, and the community feels profit-focused rather than resident-focused. Thin walls and building upkeep issues compound the frustration. Aija's reputation carries the leasing phase entirely.

Luxury ApartmentsPet-Friendly Apartments
Wildcreek Apartments
#216
64

Wildcreek Apartments

3.8(89)✓ Google-verified

Most residents praise the staff warmth and efficiency. Joselyn, Fabiola, and Jacqueline earn repeated mentions for making the application and move-in process smooth. Maintenance responds quickly to requests, and renters consistently report a quiet, clean, affordable property near downtown. However, serious concerns emerge around pest management and deposit handling. One long-term resident documented severe cockroach infestation with no resolution and received only $64 back on an $849 deposit. Another lost their deposit when a job loss occurred before lease start, despite no contractual clause covering this. Additionally, management has mandated switching from Google Fiber to Spectrum for internet service.

Pet-Friendly Apartments
The Pearl Apartments
#217
60

The Pearl Apartments

3.5(134)✓ Google-verified

Long-term residents consistently praise the maintenance team's speed and attentiveness, along with the warmth of leasing staff like Taylar. The courtyards stay clean, events build community, and the Brentwood location works well for access to Downtown and the Domain. Move-out encounters a sharp reversal: multiple residents report withheld deposits for trivial wear (dents, carpet they dispute), missing follow-up on complaints, and a disconnect between the friendly leasing process and hands-off property management. Noise, guest parking conflicts, and a flooded unit with potential mold added to frustration.

Luxury ApartmentsPet-Friendly Apartments
Presidium Tech Ridge Apartments
#218
60

Presidium Tech Ridge Apartments

3.6(128)✓ Google-verified

New residents often praise the leasing staff (Alondra, Bailey, Danna named repeatedly) and the complex's striking modern design and amenities. However, longer-term tenants report serious gaps: bathroom vanity lights and dishwashers have taken months to repair, the pool water quality is frequently flagged as poor, and gym access cuts off at night. Management promises rapid follow-up that often does not materialize, and some tenants describe retaliation after filing complaints. Maintenance issues escalate in severity as lease terms extend; reviewers staying beyond three months cite appliances left unfixed for eight to ten months, EV chargers offline for extended periods, and common areas neglected even after staff promise same-day cleanup. Staff friendliness and initial lease terms have earned loyal reviews, but responsiveness to actual problems appears inconsistent and complaint resolution appears to stall once residency begins.

Student HousingPet-Friendly ApartmentsLuxury Apartments
Park at Estancia
#219
64

Park at Estancia

3.8(140)✓ Google-verified

Park at Estancia attracts strong praise for its appearance, welcoming leasing agents, and responsive service on some maintenance calls, but reviews reveal a wide gap between what management promises and what residents experience day to day. Long-standing complaints center on dirty floors, poor parking enforcement, missing packages, and management's reluctance to resolve complaints or investigate problems even when acknowledged by staff. The complex offers a dog park and residential setting appealing to pet owners, yet several tenants report unchecked off-leash dogs and inadequate grounds maintenance. Management's communication deteriorates when problems linger. Newer residents rate the move-in experience highly, while longer-term tenants report steady decline in upkeep and responsiveness.

Pet-Friendly Apartments
Valle Vista
#220
74

Valle Vista

4.8(31)✓ Google-verified

Most residents report arriving at a place that feels genuinely cared for, with staff who remember their names and host monthly gatherings. The property draws people seeking quiet outside the city while staying close to Austin, and management responds quickly when problems arise, such as pest control. A handful have hit friction in the leasing office over package retrieval and inconsistent help, and one serious concern surfaced about a courtesy officer's interactions with residents and use of credentials. These stand against the 28 five-star reviews praising Guillermo, Cassandra, Cecilia, and other named staff for attentiveness and professionalism.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
MAA Ashton Oaks
#221
75

MAA Ashton Oaks

3.9(336)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance crew for fast, skilled repairs and the office staff for genuine warmth and attentiveness. The property itself is meticulously landscaped and clean, with move-in experiences described as seamless and welcoming.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Bellwood Apartments
#222
60

Bellwood Apartments

3.6(159)✓ Google-verified

Bellwood's staff-especially maintenance (Tae, Lairy, Luis) and leasing (Odays, Madison, Lisa)-earn genuine praise for speed, friendliness, and problem-solving. Amenities like the pool and open floor plans appeal to touring prospects. Yet the experience fractures sharply: tenants report Facebook ads quoting rates $250 below actual lease terms, unprominent air-conditioning and water damage left unaddressed for months, package theft that management avoids addressing, surprise rent increases through new parking fees, and three-day eviction notices with added court costs. New manager Lisa shows promise in responsiveness, but systemic issues around maintenance backlog, grounds neglect, and billing transparency persist. The property sits at an uncomfortable intersection: it markets as affordable but handles disputes like a for-profit machine. Residents who stay long-term describe declining conditions (worn equipment, unpainted units, pressured common areas). The split between five-star service moments and serious livability complaints suggests Bellwood excels at first impressions but struggles to maintain consistency once people move in.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Crest Round Rock
#223
60

Crest Round Rock

3.7(60)✓ Google-verifiedPublishes prices

Danielle Blasquez and her leasing team earn consistent praise for quick responses and stress-free move-ins, with many reviewers crediting her patience and attentiveness. Units are clean and well-maintained, parking is plentiful, and water bills run cheap. However, three negative experiences stand out: one prospective renter encountered cockroaches and unprofessional management during a three-month application process, another faced a grueling move-in marred by rude treatment and administrative confusion, and a third reported unresponsiveness from management and a hostile front-desk employee. The pattern suggests staff performance depends heavily on who you deal with. Several reviewers named Danielle, Lisa, and Elisa as assets to the leasing process. The property itself draws praise for being quiet and well-kept. The complaints centre on management volatility: high turnover, inconsistent courtesy, and communication breakdowns. One resident paid hundreds in application fees across two properties before moving forward under stressful circumstances.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Bexley at Lakeline
#224
65

Bexley at Lakeline

3.8(180)✓ Google-verified

Strong maintenance and grounds work under the current management team, with residents noticing fresh landscaping and parking lot improvements. However, experiences with front office staff vary sharply: some praise Taylor, Tracey, and Ash as patient and attentive, while others report rudeness, impatience, and poor communication, especially with non-native English speakers. Maintenance requests are generally handled quickly, though complex repairs have occasionally required multiple visits to resolve properly. Pet owners appreciate the two dog parks and community culture around pet care. Pricing feels fair relative to nearby complexes. The darker notes include pest complaints and frustration when staff have failed to show at scheduled times or refused to address serious issues like failing refrigerators until legal pressure intervened.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
Bevelo at Larkspur Apartments
#225
65

Bevelo at Larkspur Apartments

4.2(60)✓ Google-verified

Most residents praise the modern finishes, responsive management, and upscale amenities, particularly the coffee bar and pool area. Staff members Alexandria, Laynie, and Briana stand out for patience and professionalism during tours and lease issues. However, experience divides sharply over enforcement: some report quiet and safety, others cite loud dogs, late-night pool use, and thin walls. Utility bills ($90 base water charge plus trash, sewer, and resident fees totaling around $120 monthly) catch renters off-guard. Application screening, especially around immigration documentation, is extensive and sometimes feels opaque to non-citizen applicants. Maintenance staff Werner and Michael are named frequently for daily grounds upkeep, though some residents report management does not always follow through on promised improvements like valet trash or additional dumpsters. The property is smoke-free and gated with fob access, appealing to those seeking controlled access and a no-smoking policy.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Alvista Round Rock Apartments
#226
76

Alvista Round Rock Apartments

4.2(235)✓ Google-verifiedPublishes prices

Long-term residents consistently praise Alvista for responsive staff and fast upkeep, with named employees like Daniele, Barbara, and maintenance technicians Rust, Aaron, and Jose earning specific recognition for going the extra mile. The property feels clean, safe, and well-organized. However, newer residents and prospective tenants face friction: move-in apartments sometimes lack promised fixtures, critical repairs like A/C or dryer work slow dramatically, and leasing applies fees before allowing apartment tours. The 20-year-old building shows its age, though floor plans offer good space for the rent.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
Bexley at Whitestone
#227
64

Bexley at Whitestone

3.8(209)✓ Google-verified

The leasing team here earns consistent praise for being friendly, responsive, and informative during the signing process, with staff members like Toby, Adriana, and Alma frequently mentioned by name. The community itself appeals to remote workers who value quiet living, and amenities like the resort-style pool and dog park draw positive responses. However, recent residents report serious operational gaps. Multiple tenants encountered cockroach infestations, dirty or broken units at move-in, and slow-to-nonexistent maintenance fixes, with management deflecting responsibility rather than solving problems. Valet trash service has missed pickups and generated disputed charges. One prospective tenant waited an hour for two consecutive scheduled tours that did not happen. The gap between the leasing experience and actual occupancy is striking and concerning.

Luxury ApartmentsPet-Friendly Apartments
The Porter Apartments
#228
76

The Porter Apartments

4.8(27)✓ Google-verified

Residents move in within days and feel at home immediately. Staff members like Joe, Iris, Ruby, Ashley, and Chauncey earn consistent praise for welcoming new arrivals and guiding them through paperwork without hassle. The building itself is brand-new and meticulously maintained, with modern appliances and a quiet setting that appeals to frequent travelers. One resident noted the fitness equipment falls short of expectations, but amenities like the resort pool and pet-friendly policy draw frequent mention. Dog owners in particular flag the community as a standout choice. Leasing turnarounds are exceptional-applications approved and keys issued within days. The staff's responsiveness extends post-move; maintenance issues get addressed quickly. For anyone relocating or commuting regularly, the proximity to downtown Austin and the airport, combined with the peaceful atmosphere and pet accommodations, justifies the cost.

Luxury ApartmentsPet-Friendly Apartments
Arbor Trails Apartment Homes
#229
75

Arbor Trails Apartment Homes

4.4(72)✓ Google-verified

Residents consistently highlight the swift move-in experience and the care of the management team, particularly Daniela Santana and Alicia. Staff follow through on maintenance requests quickly, and most apartments stay quiet. The property connects apartment hunters near I-35 in Round Rock with amenities like dog parks and 24-hour emergency repairs. Long-term renters report feeling genuinely looked after by both front-desk and maintenance personnel.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
The Lakes at Renaissance Park
#230
60

The Lakes at Renaissance Park

3.5(202)✓ Google-verifiedPublishes prices

Staff turnover has been relentless, but the current management team (particularly Preston and Jeannette) is earning recognition for professionalism and responsiveness. Residents value the location near Katherine Fleischer Park, MetroRail access, and competitive pricing for the area. Persistent structural problems undercut the experience: roach infestations, malfunctioning air conditioning units, broken mailboxes, dark parking lots, and cosmetic neglect. Maintenance often requires multiple requests. Several tenants report deposit delays and difficulty reaching management to resolve issues. Residents recommend walking through units before signing to assess condition.

Luxury ApartmentsPet-Friendly Apartments
MAA Canyon Pointe
#231
68

MAA Canyon Pointe

4.0(235)✓ Google-verifiedPublishes prices

Half the residents report a pleasant place to live at a fair price, with praise for a few maintenance standouts and a quiet community. The other half faced serious problems: weeks-long waits for repairs, mold and mildew left unaddressed, a strict guest parking rule rarely disclosed upfront, and an office that either doesn't answer or dismisses complaints. A senior living here had to stay awake until 5am after a broken garage garage door commitment wasn't honored. One car was stripped for parts in the gated lot. Many reviewers' water heaters, washers, dryers, and air handlers either failed or weren't repaired to standard. Staff inconsistency is stark: Chris García appears multiple times praised for quick dryer and filter work, while other interactions left residents calling the office rude or hostile.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Arboleda Apartment Homes
#232
69

Arboleda Apartment Homes

4.1(212)✓ Google-verified

Residents who stay long-term praise the quiet setting, responsive maintenance team (Will, Albert, Makenzie noted by name), and helpful leasing staff like Holly and Aly. Fast work-order turnaround and easy move-in processes show operational strength. However, newer or frustrated residents report security concerns (open gates, people jumping fences), aggressive towing by the third-party company Reliant Towing, lax enforcement of no-smoking and pet policies, and frustration over move-out fees and deposit deductions they felt were unjustified.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
Allegre Point Apartments
#233
75

Allegre Point Apartments

4.1(108)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and management team, particularly LaTanya, Arlene, and Hermes, for attentive service that extends from application through move-in and beyond. The property itself earns marks for cleanliness, quiet atmosphere, and responsive maintenance; many residents report staying multiple years and feeling genuinely welcomed. One documented complaint about a credit reporting error that went unresolved for over a week stands as a rare gap in an otherwise uniformly positive record. The community fosters a social environment through events, a shared pantry, and casual friendliness among residents, while maintaining the peace that attracts those seeking calm surroundings. Maintenance requests are handled promptly, and staff take time to explain issues thoroughly so residents understand solutions. The gated layout appeals to safety-conscious renters.

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Alvante at Pecan
#234
68

Alvante at Pecan

4.0(150)✓ Google-verified

Most residents highlight the coffee shop, leasing staff, and maintenance worker Dante as standouts, plus the resort-style amenities. One long-term complaint details an unresolved ant infestation, unresponsive calls, shoddy maintenance work, and lost faith in the work order system. The 73% five-star rate masks real frustration.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Arrington Ridge
#235
69

Arrington Ridge

3.8(229)✓ Google-verified

Arrington Ridge residents and visitors consistently praise the leasing team, maintenance responsiveness, and upkeep of common areas. Staff like Claire, Amber, and Taylor earn specific mention for helpfulness during tours and move-ins. The complex maintains a clean, gated environment with amenities including a saltwater pool and fitness center. However, long-term residents note persistent drawbacks: thin walls transmit neighbor noise, the security gate functions unreliably, and management enforces policies strictly, issuing fines for minor infractions like a trash bin left outside. Some units lack ceiling lights, and foundation leveling problems can cause water damage during rain. Maintenance itself remains quick and respectful, but the policy environment and building infrastructure gaps temper satisfaction for extended stays.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Springs at Lakeline
#236
74

Springs at Lakeline

4.0(322)✓ Google-verified

Staff excellence and fast maintenance define the experience here. Residents consistently describe front desk and maintenance crews as friendly, patient, and quick to resolve issues like broken dishwashers or AC problems. Amenities including the gym, pool, and clubhouse stay clean and well-maintained. Move-out billing practices create friction. Multiple residents report aggressive or unexplained charges during checkout, requiring extensive documentation and dispute resolution. Limited parking is a recurring inconvenience. Residents who stayed short-term or focused on amenities rated the complex highly; longer-term residents weighed superior service against billing concerns.

Pet-Friendly ApartmentsLuxury Apartments
Casagave at Larkspur Apartments
#237
75

Casagave at Larkspur Apartments

4.4(101)✓ Google-verified

Most residents praise the maintenance crew and move-in staff for responsiveness and professionalism, with particular recognition for Rudy's dedication to common areas and individual units. Parking frustration and persistent pest issues temper satisfaction; some report confusing resident pass policies and valet trash arriving early or missing units.

Senior Living ApartmentsLuxury ApartmentsPet-Friendly Apartments
Preserve at Rolling Oaks
#238
74

Preserve at Rolling Oaks

4.1(508)✓ Google-verified

Residents consistently praise the leasing team, particularly Chelsea, for thorough tours and financial guidance. Maintenance staff Stephanie and Edel respond quickly and solve problems professionally. Management earned strong trust by handling an emergency rattlesnake removal with care and addressing noise complaints after initial delays. A small number of residents reported serious concerns: loud AC units, inadequate trash handling, and initially unresponsive noise complaint resolution. The business appears to have made corrections on noise issues based on updated reviews, though HVAC and grounds maintenance remain watch points.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Waters at Willow Run
#239
68

Waters at Willow Run

4.0(240)✓ Google-verified

Residents and applicants praise staff like Gael for patient, professional leasing support and commend the community as clean, quiet, and well-maintained. Maintenance work orders close fast. The major friction point is the gap between website availability and reality: long waitlists (200-300+ people) frustrate applicants who drive in expecting appointments, and the automated chatbot and front desk sometimes fail to coordinate or update information. Many residents feel safe and settled; Alma's maintenance work is repeatedly highlighted as efficient and reliable. But prospective tenants report a disconnect between the online interface and staff knowledge, leaving some feeling the application process is a waste of time when units aren't actually open.

Affordable & Section 8 HousingStudent HousingPet-Friendly Apartments
Oak House
#240
68

Oak House

4.4(69)✓ Google-verified

Staff excellence in leasing and maintenance-Iztli, Denise, and Sal are named repeatedly for going above and beyond-makes move-in smooth and repairs fast. Amenities shine: luxury finishes, Spectrum Fiber internet with failover, dog park, fitness center, and regular resident events build loyalty. But soundproofing fails between floors, allowing neighbor noise to bleed through. Smoke from balconies drifts upward. Dog waste cleanup in the park has been neglected despite complaints. Some management decisions feel punitive: a $170 late fee enforced rigidly, a dismissive tone toward repair requests and prospective residents, and slow action on maintenance concerns once acknowledged. Unit location matters greatly; townhomes and top floors reduce noise issues.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Creekside at Kenney's Fort
#241
65

Creekside at Kenney's Fort

3.9(165)✓ Google-verifiedPublishes prices

Move-in condition failures and cheap finishes dominate recent complaints, with reviewers describing filthy hallways, painted-over damage, and built-in defects. Yet those who stay report strong maintenance response from Daniel and colleagues, and leasing staff like Martha handle tours and transfers smoothly. The disconnect suggests unit and common-area quality issues don't improve after occupancy, leaving long-term residents frustrated with management's passive-aggressive communication on unresolved parking, pest, and safety problems. Their website lists pet amenities (dog park, washing station), fitness center, and on-site Starbucks, with base rents starting at $1,029 for 1-bedroom units. Multiple reviewers note management delays on towing and parking disputes, and several cite incomplete pest control. Staff name recognition (Daniel in maintenance, Martha in leasing) appears strong among satisfied residents, but equally strong distrust of leasing staff emerges in recent reviews.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Ten Oaks
#242
69

Ten Oaks

4.1(263)✓ Google-verified

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Onyx 183
#243
63

Onyx 183

3.7(306)✓ Google-verified

Five-star reviews consistently praise individual staff members (Sofia, Aldo, Elia, Veronica) for professionalism and the property's clean, modern appeal with solid pet amenities. The dog park and fitness center draw repeat residents. However, urgent 1-star reviews from the past two days reveal systemic collapse since mid-2026 management changeover: AC failures during 100-degree heat met with zero maintenance response, water shutoffs without warning, and residents told to buy their own cooling. Emergency requests go unanswered; management offers only portable units from Walmart. The gap between older praise (2-3 months old) and recent distress signals a sharp, recent deterioration. Until management stabilizes response times and maintenance reliability, residents face genuine safety risks in extreme Texas heat. Older reviews from tenants with 1-2 year tenure offer an honest picture of what once worked; current reviews show a community in crisis under new leadership.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
AMLI on 2nd
#244
73

AMLI on 2nd

4.2(106)✓ Google-verifiedPublishes prices

Most residents and locators rave about the staff-particularly Heather and Cameron on leasing, plus maintenance like Alex Garcia-and the polished modern finishes, especially soundproofing and the dog park. The Downtown location near restaurants and Trader Joe's attracts professionals and pet owners. Hidden fees and service gaps dampen that shine: some tenants report surprise "chilled water" summer charges, Wi-Fi dead zones in elevators and upper floors, and vanishing complimentary perks like guest parking validation. One visitor complained about a $50 parking dispute; another felt the location catered more to tourism than residents.

Luxury ApartmentsPet-Friendly Apartments
Residences of Siena South
#245
64

Residences of Siena South

4.0(48)✓ Google-verifiedPublishes prices

The property draws strong praise for staff warmth and swift maintenance work on routine requests, plus immaculate common areas and grounds. However, chronic issues cloud the picture: indoor pools of standing water, a patched ceiling left unrepaired for weeks despite promises, staff members' erratic office presence during posted hours, and troubling incidents with boundary-crossing behavior that management failed to address decisively.

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Ariza Easton Park Apartments
#246
75

Ariza Easton Park Apartments

4.4(181)✓ Google-verifiedPublishes prices

Staff like Tamesha, Jamal, and Stella earn consistent praise for helping residents through leasing and problem-solving, and the property itself appeals with spacious floor plans, modern finishes, and proximity to trails and highways. However, a pattern emerges of management indifference to maintenance failures, broken gates left unfixed for months, known lock failures unaddressed, and poor communication when residents need help after hours. Some residents credit individual staff for holding the community together despite systemic delays. The complex offers the resort amenities its marketing promises: pool, gym, EV charging, and gated security. Yet several reviewers report that gates fail routinely, exterior doors remain unlocked, and maintenance backlogs force residents to contact corporate to get basic issues fixed. One long-term tenant documented cat waste and mold in their unit, a lockout at 1 a.m. with no manager response, and an overall sense that management only acts when escalated or visibility increases.

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Polaris on the Park
#247
61

Polaris on the Park

3.7(129)✓ Google-verifiedPublishes prices

Polaris on the Park draws strong praise for responsive maintenance, clean common areas, and genuinely friendly staff. However, residents report serious recurring problems: roofs that leak and flood during storms with slow repairs, persistent roach issues, a broken security gate left unrepaired for months, and aggressive car towing even when management allegedly approved registrations. One long-term resident felt management ignored harassment complaints and safety concerns.

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Oxford at Tech Ridge
#248
62

Oxford at Tech Ridge

3.7(302)✓ Google-verified

Long-term residents and recent movers both report clean units and fast maintenance work, though some ground-floor dwellers battled roaches. The office staff, particularly leasing agent Perla, draws consistent praise for patience and professionalism. However, newer complaints target management responsiveness: some residents say work orders languish unfinished, gym cleaning standards fall short of advertised policies, and the Community Manager has ignored contact attempts for months. Move-out billing disputes and a 24-hour open gate (compromising security) add friction to otherwise stable stays. The complex remains affordable for North Austin and offers solid amenities, but management inconsistency and pest issues warrant inspection before lease signing. Renewal loyalty is strong among satisfied residents, yet the sharp split in ratings reflects genuine operational gaps rather than subjective preference.

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Montelena Apartment Homes
#249
68

Montelena Apartment Homes

4.0(291)✓ Google-verifiedPublishes prices

Many residents praise Montelena's quiet setting, spacious layouts, and the leasing staff's professionalism, particularly Serina and Alma. Maintenance requests are handled quickly, and the Round Rock location near Town Centre appeals to families. However, serious structural issues emerge in recent reviews: cockroach infestations persist regardless of cleanliness, online photos misrepresent the property condition, and mold and poor ventilation have caused health concerns. Additional friction arises from hidden fees on rent, non-disclosure about total monthly costs, and aggressive billing practices, including collection actions filed years after lease end. Staff turnover and inconsistent enforcement complicate trust. While the best reviewers (referral agents, long-term residents) credit management's responsiveness, others report unreturned calls, unwanted unit access despite explicit requests, and unsympathetic handling of lease breaks due to health emergencies. The gap between the five-star and one-star experiences suggests service quality is highly uneven.

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The Highlands Luxury Apartments
#250
68

The Highlands Luxury Apartments

4.0(222)✓ Google-verifiedPublishes prices

Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities. The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.

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Canyon Springs at Bull Creek
#251
59

Canyon Springs at Bull Creek

3.6(61)✓ Google-verified

Residents praise the scenic Bull Creek location, quiet grounds, and friendly leasing staff, with several noting fast approval processes and helpful tours. However, recent reviews reveal significant frustration: maintenance backlogs stretch weeks, aging appliances fail repeatedly, and management has been accused of poor communication and dismissive behavior toward serious issues like water damage and mold. Staff consistency appears pivotal to satisfaction.

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Severino Townhomes at The Reserve at Penley Park
#252
59 low data

Severino Townhomes at The Reserve at Penley Park

4.6(9)✓ Google-verified

Eight of nine reviewers praise spacious townhomes and attentive staff, particularly Renzo and Frank. One tenant reported aggressive deposit withholding, unaddressed pre-existing damage, and a missed final walk-through, creating sharp tension in the feedback.

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Altair Tech Ridge
#253
63

Altair Tech Ridge

3.9(111)✓ Google-verifiedPublishes prices

Staff and management stand out for genuine care and problem-solving, especially during tours and early residency. Amenities draw residents in-gym, pool, dog facilities, beer garden-and many find the complex safe and peaceful. The stumble comes after the lease is signed: maintenance delays mount (broken grills, pool chlorinated weekends, unresponsive EV charger support), move-in units arrive uncleaned, visitor parking runs short, and gate issues persist. Screening decisions lack transparency. Those who stay long-term tend to forgive the friction; those who encounter problems early often regret the price.

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Saratoga Ridge Apartments
#254
61

Saratoga Ridge Apartments

3.7(211)✓ Google-verified

Staff members like Robert, Edith, and Denia earn repeated praise for attentiveness and professionalism, and the property does maintain security patrols and cameras. However, the complex has become increasingly troubled since TI Communities took over management. Residents report AC failures lasting weeks, maintenance requests ignored for months, roach infestations, a pool closed or green for over a year, and gates left unsecured allowing theft and trespassing. Valet trash pickup is unreliable, and the complex issues move-out fines for issues management itself failed to address. The gap between front-office staff and operational delivery is stark. Leasing agents connect with applicants, but once residents move in, they encounter broken appliances, failed repairs, pest problems, and a management company that prioritizes fines over fixes. Security measures exist on paper but fail in practice. Long-time residents who resigned during earlier management now regret it deeply.

Pet-Friendly Apartments
Verena at Leander
#255
74

Verena at Leander

4.4(56)✓ Google-verified

Most residents feel at home here. Staff greet people like family, food earns consistent praise, and activities fill the day for those who want them. Kim Doramus and her team listen when problems arise and fix them fast. The catch: pricing feels steep to some compared to renting independently, and early reviews flagged maintenance as chaotic, though recent feedback suggests that's improved. Amenities span from the fitness center and spa to the pool, arts studio, and travel club. Residents value the appointment transportation, housekeeping, and the safety net of concierge services. Pets are welcome. Tours are encouraged before you commit.

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Bridge at Arella Lakeline Apartments
#256
58

Bridge at Arella Lakeline Apartments

3.5(259)✓ Google-verified

Bridge at Arella offers modern apartments in a peaceful Lakeline setting, but residents report a stark divide in their experience. The maintenance supervisor John and his team are praised for quick, professional repairs, yet dozens report broken appliances sitting unrepaired for weeks or months, theft and break-ins, and a leasing office that rarely answers or provides updates. The bundled internet ($70/month, compulsory) is legacy copper, not fiber, making work-from-home frustrating. Common areas fall into disrepair: parking lot lights stay dark, parcel lockers rust unused for over a year, gates lock then stay propped open creating security gaps. Pest control fees don't stop insects. Long-term residents say management turns over frequently, leaving problems ignored and renewal incentives withheld.

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Mariposa at Cedar Park
#257
74

Mariposa at Cedar Park

4.0(80)✓ Google-verifiedPublishes prices

Staff treatment drives Mariposa's reputation. Holly and Haley treat residents-especially seniors relocating into care-as family, answering questions on their own time and checking in personally. The property itself is clean and well-kept, with fitness and pool amenities, and regular community events that draw praise from residents who've stayed five years or more.

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Tramor at the Hills
#258
77

Tramor at the Hills

4.6(86)✓ Google-verified

Tramor at the Hills holds a 4.6 rating across 86 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

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Maple Ranch
#259
73

Maple Ranch

4.6(47)✓ Google-verified

Residents consistently praise the responsiveness of maintenance staff (Ernesto and Freddy fix problems within minutes) and the professionalism of office teams like Marissa and Roland. The property itself is clean and quiet, with a smaller-community feel that builds resident connections. However, WiFi reliability is a persistent problem, failing nearly nightly at 11pm, and parking becomes chaotic at capacity, forcing late-evening arrivals to distant spots. Some residents also report fee surprises and felt misled by advertisements showing balconies and yards that did not match their units. The standout strength is staff dedication: maintenance workers are named repeatedly in five-star reviews for going beyond quick fixes to handle emergencies on weekends with professionalism. Despite infrastructure headaches, the overwhelming majority rate the community five stars, citing the team's genuine care and the welcoming atmosphere they create.

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Windsor Ridge Apartments
#260
68

Windsor Ridge Apartments

4.0(200)✓ Google-verifiedPublishes prices

Windsor Ridge draws strong praise for front-desk friendliness, especially Hannah and Victoria, and maintenance speed (often within 2 hours), but persistent complaints about management responsiveness to serious issues cloud the experience. Long-standing residents report months-long fights over water damage, security breaches (32+ cars broken into), unauthorized gate access, and disputed utility bills, while lease cancellation terms have raised legal concerns. High satisfaction among newer residents and those with routine needs contrasts sharply with frustration from long-term renters facing chronic problems.

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Lakewood Apartments
#261
64

Lakewood Apartments

3.8(268)✓ Google-verifiedPublishes prices

Lakewood draws long-term residents who praise staff friendliness and spacious layouts, but reviews reveal serious gaps in security, maintenance responsiveness, and upkeep. Residents report vehicle break-ins, missing parking cameras, a two-year resident's list of unfixed appliances and loose wiring, and common-area filth including used condoms and defecation in the pool. Amenities like the dog park and pool remain frequently closed or damaged. Some praise recent leasing staff; others point to slow responses on core issues.

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Lantana Round Rock
#262
64

Lantana Round Rock

3.9(106)✓ Google-verifiedPublishes prices

Lantana Round Rock draws strong praise for its leasing staff and maintenance crew, who residents and property scouts describe as genuinely helpful and professional. However, a significant portion report serious friction: unready units at move-in, a distant property manager, limited garage parking, and noise issues from neighbors that office staff struggle to resolve decisively.

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Bridge at Davenport Place Apartments
#263
74

Bridge at Davenport Place Apartments

4.4(226)✓ Google-verified

Staff members like Brayan, Patricia, and Martin earn consistent praise for responsiveness and patience with residents. Leasing transactions and move-ins feel smooth, with the pool and grounds viewed as well-kept. However, a significant group of residents report ongoing pest infestations, slow maintenance turnaround (sometimes weeks), and escalating tension with management over noise complaints and billing errors. One resident described feeling stonewalled after repeated documented complaints to current leasing staff and ultimately escalated concerns to parent management company AMP and HACA. The split between five-star and one-star reviews reflects two different experiences: those who navigate transactions and maintenance smoothly, and those who encounter unresolved habitability issues or feel their concerns are dismissed. Pest control appears episodic rather than systematic, and residents question whether complaints about noise or damage reach meaningful resolution or trigger retaliation.

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Hardrock Canyon Apartments
#264
63

Hardrock Canyon Apartments

3.7(158)✓ Google-verified

The split between five-star and one-star reviews reflects two very different experiences. On the positive side, guests consistently praise the leasing staff (Peyton, Aubrey, Ashley, Izzy) for being genuinely helpful during tours and move-in, and they appreciate the landscaping, business center, pools, and pet park. The location near the Domain and north Austin shopping is a real draw. The downside is serious. Multiple residents report months-long delays to fix dangerous problems: a dryer vent painted shut during building maintenance, creating a fire hazard that went unaddressed for four months; mold in AC systems and kitchen cabinets that a resident's own testing showed to be toxic; and broken stairs that caused injury. Maintenance either didn't show up or looked without actually troubleshooting. One resident was pressured to sign an NDA to break her lease after the mold made her apartment uninhabitable. Requests via the portal often went unanswered.

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Bexley at Anderson Mill
#265
67

Bexley at Anderson Mill

3.9(220)✓ Google-verified

Pet owners and families appreciate the quiet grounds, well-maintained gym, and quick repairs from the maintenance team, particularly Marvin. Leasing staff like Brandi and Somaya earn consistent praise for warmth and professionalism. However, long-term residents report serious unresolved issues: standing water and mold in yards and garages after rain, aging AC units, thin walls, and deteriorating finishes. Management levies surprise fees ($50 charges for trash violations, disputed damage claims) and responds slowly to pest infestations, flooding, and structural failures. For residents prioritizing maintenance responsiveness and leasing experience over unit condition, this complex works; for those sensitive to mold, noise, or demanding accountability from management, consider elsewhere.

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Lantower Techridge
#266
63

Lantower Techridge

3.9(541)✓ Google-verified

Lantower splits sharply: some residents praise the front-desk team and maintenance speed, but far more report serious problems. Pest control fails despite requests, security lapses lead to car theft and broken windows, and the thin-walled units amplify neighbor noise from parties and motorcycle repairs. Move-out disputes over deposits are common, and the office often ignores emails or enters units unannounced.

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Bridge at Mesa Verde
#267
73

Bridge at Mesa Verde

4.3(228)✓ Google-verified

Staff like Bailey earn consistent praise for solving maintenance issues same-day and treating residents as individuals. Pet owners appreciate the dog parks, dog wash station, and walking trails. Recent management upgrades have improved resident events and the property aesthetic. However, multiple residents report catalytic converter theft, vehicle break-ins, and package theft within the community. Several mention absent or ineffective security cameras. One lease renewal became fraught when emails from management went unanswered. Front desk professionalism has been questioned, and parking remains 90% paid despite security concerns.

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Affinity at Cedar Park
#268
73

Affinity at Cedar Park

4.3(64)✓ Google-verified

Eight years in and counting, many residents report a tight-knit community where staff go out of their way to help. Maintenance responds fast enough to cool an apartment on a hot day, and activities keep people engaged. One resident hit a sour note over a flooring commitment and aggressive collection practices, so read your lease carefully before moving in. The 55-plus community has a family feel backed by a game room, movie theater, dog park, and fitness center. Office staff names like Marilyn, Kayla, and technician EBaldo stand out in reviews for genuine warmth. Management states they prioritize scheduling requests on time, and most residents trust them to handle upkeep without worry.

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Cambridge Villas
#269
58 low data

Cambridge Villas

3.5(64)✓ Google-verified

Long-term residents prize the spacious units, responsive maintenance, and strong senior programming (activities, food pantry, salon). But the community is divided: some find it safe and welcoming; others report noise, difficult neighbors, and past pest problems that management disputes.

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Waters at Barton Creek Apartments
#270
60

Waters at Barton Creek Apartments

3.6(118)✓ Google-verified

Waters at Barton Creek has undergone a dramatic turnaround. Recent residents consistently praise Mary Anne and Miguel's maintenance team for their responsiveness and genuine care, noting the complex feels like home rather than a corporate apartment building. The property offers strong amenities (two pools, gym, dog park, kayaks, bikes), renovated units, and proximity to Zilker Park. Older reviews from 2019-2021 reveal a chaotic period: the complex cycled through at least 15 management companies, with persistent maintenance failures, pest problems, and rent-payment confusion. One long-term former tenant reported locked-in episodes, suspected mold, and water pressure issues. The current management team has clearly rebuilt trust and conditions, though the property's age remains evident.

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The Evergrove
#271
73

The Evergrove

4.8(58)✓ Google-verified

Leasing staff, particularly Arissa and her team, earn consistent praise for thoroughness and kindness during the application process. However, residency reveals significant cracks: water damage and mold go unaddressed, management ignores calls and voicemails, amenities fail (pool closed indefinitely, fire pit non-functional), and the complex applies vague lease rules with undisclosed fees on short notice. Maintenance responds quickly when it does show up, but overall accountability drops sharply once you move in.

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Bridge at SoCo Crossing
#272
59

Bridge at SoCo Crossing

3.5(181)✓ Google-verified

Before December 2024, tenants praised responsive maintenance (Jasiel and Luis noted by name) and quick repairs. Since the new management company AMP took over, that reputation collapsed. The main pool closed April and did not fully reopen until August; smaller pool had algae problems most of the summer. Front office staff ignore emails and calls; emergency maintenance lines go unanswered past business hours. Window replacement began unexpectedly with minimal notice, displacing parking for months with no completion timeline. Grounds are brown and weedy; trash sits uncollected until mowing day. Staff like Ingrid, Maribel, and Christmas still generate praise during tours and routine office visits. But systemic issues now dominate: tenants report water shut-offs without notice, pest control delayed by months, maintenance refusing entry when dogs are present, and the dog park gates broken for extended periods. Long-term residents and newcomers alike describe the change as a downgrade from the prior operator and cite lease breaks to escape.

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Northland at the Arboretum
#273
60

Northland at the Arboretum

3.6(141)✓ Google-verifiedPublishes prices

Good leasing staff like Terri and Brad make the tour and signup process smooth, and some tenants report maintenance responding within days. However, mold growth tied to water quality, slow repairs, and management unresponsiveness dominate complaints. Security deposit disputes and move-out cleaning fees are common grievances. The community offers spacious one- to three-bedroom units with high ceilings, pet areas, and a pool. Dog waste and unleashed dogs on grounds are recurring concerns. Residents note a divide between professional maintenance teams and inconsistent management, with significant turnover making it hard to know what standard to expect.

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The Arbors of Wells Branch
#274
62

The Arbors of Wells Branch

3.7(230)✓ Google-verifiedPublishes prices

Residents who land the right leasing agent praise the landscape, quick emergency fixes, and genuine welcome. But problems pile up fast: roaches and wasps return after spraying, water shuts off without notice, dishwashers take months to repair, and the office staff can turn cold when you push back. The forced Bilt payment system and rent hikes add frustration. Long-term residents split sharply between "I love it here" and "I'm moving out in droves." Staff named Julissa, David, Delia, and Anthony earn consistent praise for going above and beyond during tours and emergencies. The grounds feel peaceful. Yet maintenance backlogs, pest control failures, and management's dismissive tone toward tenant complaints create a gap between the welcome you get and the experience afterward.

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Austin Parke Apartments
#275
67

Austin Parke Apartments

3.7(88)✓ Google-verified

Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.

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Bartz Ranch
#276
67

Bartz Ranch

4.0(141)✓ Google-verifiedPublishes prices

Bartz Ranch draws regular praise for its clean grounds, friendly staff, and strong maintenance responsiveness. Molly, Brandy, Debby, and Shawn are named repeatedly for going above expectations. The amenities (pool, gym, fitness center) and community feel keep residents for multiple lease renewals. Yet a steady stream of complaints centers on fee retention policies and appliance durability. Multiple reviewers report application deposits and security deposits withheld for 30+ days or kept entirely, while unresolved washer/dryer failures frustrate long-term residents. Thin walls and small garages add friction. Security presence has reportedly declined.

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Presidium 183 Apartments
#277
70

Presidium 183 Apartments

4.3(52)✓ Google-verified

Most residents praise the brand-new finishes, resort-style amenities, and especially the staff's responsiveness and care. Miranda and Janelle, named by multiple reviewers, earn consistent credit for going above and beyond. Noise and security issues have surfaced, though management reportedly addressed the noise complaint quickly. Common problems include frequent elevator outages taking days to repair and slow, unreliable internet despite premium pricing. Residents on upper floors find broken elevators particularly frustrating. A few note trash in common areas and homeless individuals around the property. The leasing office closes before 6 pm, leaving no evening contact option.

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Treehouse Apartments
#278
61

Treehouse Apartments

3.6(285)✓ Google-verified

Front-office staff like Rosaly and Katherine earn consistent praise for tour assistance and responsiveness, and maintenance technicians Margarito and Jose stand out for professionalism and quick fixes. Behind that facade, residents report ignored maintenance requests, roach infestations, water leaks, thin walls, and trash service failures. Management's accountability falters when regional leadership is absent, raising serious concerns about daily operations and follow-through. Pet owners appreciate the dog park, but unit quality and maintenance consistency are genuine pain points that outweigh the friendliness of leasing staff.

Pet-Friendly Apartments
Barton Creek Landing
#279
61

Barton Creek Landing

3.6(147)✓ Google-verifiedPublishes prices

Residents consistently praise Jeff and the on-site team for rapid, professional maintenance and genuine friendliness. The property itself is well-kept with strong greenbelt access and solid amenities. However, corporate management practices dominate complaints: repeated water shutoffs often announced same-day, arbitrary move-out carpet charges not clearly itemized, security deposit disputes escalated to collections, and parking spaces too cramped. Pest problems (rats, scorpions) have been reported but not resolved quickly. Long-term residents and maintenance-heavy users rate the experience higher than those who faced corporate disputes or water issues. For tenants seeking hands-on property care in a quiet, nature-adjacent setting, Jeff's responsiveness is a genuine draw. Prospective residents should budget for unexpected charges and expect infrastructure interruptions; the value proposition depends heavily on avoiding corporate complications.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
The Albright
#280
73

The Albright

4.3(99)✓ Google-verified

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

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Lakeline Parmer Lane Apartments
#281
62

Lakeline Parmer Lane Apartments

3.6(271)✓ Google-verifiedPublishes prices

Strong staff engagement drives positive tours and move-ins, with Maria and Tabitha named repeatedly for attentiveness and bilingual support. Maintenance and cleanliness earn consistent praise. However, pest infestations, unresponsive office lines, and operational issues undercut confidence in management follow-through. Current residents report satisfaction with amenities and safety, but a subset encounters roaches and poor communication when reaching out after hours or seeking support. The wide review spread (55% five-star, 32% one/two-star) suggests inconsistent execution across units and time.

Pet-Friendly ApartmentsLuxury Apartments
The Falls Round Rock
#282
66

The Falls Round Rock

4.0(131)✓ Google-verifiedPublishes prices

Staff like David, Kristine, Antonia, and Yuly earn frequent praise for quick repairs, kindness, and attentive service; many residents report peaceful living and convenient location. However, serious complaints span persistent cockroach infestations, dirty pools and cluttered common areas, opaque move-out fees, unjustified fines (including $95 carpet charges), slow AC repairs during summer heat, and documentation errors. The gap between polished marketing photos and ground reality troubles reviewers most. This split sentiment reflects two distinct resident cohorts: those primarily interacting with the leasing and maintenance staff report excellent experiences, while longer-term residents flag structural maintenance and community standards as persistent problems. Move-out billing practices appear especially contentious.

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Woodchase Apartments
#283
72

Woodchase Apartments

4.1(155)✓ Google-verified

Most long-term residents praise the property for its quiet setting, quick maintenance response, and staff who genuinely seem to care about tenant wellbeing. The complex hosts regular community events and maintains grounds well. However, newer complaints about deposit disputes and how management handles contractor mishaps suggest a gap between frontline staff performance and leadership accountability. Staff members like Iris, Desiray, Alyssa, Rudy, and Nick are repeatedly named for their helpfulness, though the same Alyssa faces criticism for miscommunicating policy and refusing to refund a deposit after admitting fault. Long-term residents report feeling safe and having the support they need; prospective tenants should know disputes may not be resolved in their favor.

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Marquis at Treetops
#284
73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

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Hunters Chase
#285
62

Hunters Chase

3.4(215)✓ Google-verified

Half the reviews are five-star; the other half skew sharply negative, mostly over cleanliness and pests. Those who stay speak warmly of Peter and Raven at the front desk, quick maintenance turnarounds, walkable access to food and parks, and painless rentals. But recurring reports of roaches, stale odors, and move-in grime present a real friction point that management appears to acknowledge but struggles to fix. On the upside, in-unit washer/dryers ease daily life, rent stays manageable for single parents and budget-conscious renters, and the grounds stay tidy once you're settled. The staff is genuinely invested: maintenance can solve issues in under two hours, and office staff handle rental crises with grace. The neighborhood is leafy and quiet.

Pet-Friendly ApartmentsLuxury Apartments
Toscana
#286
65

Toscana

3.9(324)✓ Google-verified

Strong community vibe and reliable staff draw residents in, but maintenance responsiveness and unit upkeep are deeply inconsistent. Praise flows for named technicians like Dawson and David, plus social events and amenities. However, multiple residents report emergency calls unanswered for weeks, rotted materials left unrepaired, filthy breezeways, and management unresponsive to disputes. The gap between move-in photos and actual condition has turned away prospects. When issues do get addressed, turnaround is quick; when they don't, frustration compounds over months. Lease renewals trigger sticker shock, and management's credibility suffers when complaints about unsupervised children and negligent neighbors get dismissed. The property struggles with identity: it wants to feel like a thriving community hub, but basic maintenance and responsive customer service are not keeping pace with that promise.

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The Palmer Apartment Homes
#287
66

The Palmer Apartment Homes

4.1(98)✓ Google-verified

Five-star reviewers praise the leasing and maintenance teams by name (John, Max, maintenance crew) and note the convenient Round Rock location with nearby shopping. Recent resident experiences tell a different story: thin walls transmit neighbor noise constantly, hallways smell like trash, the Bluetooth gate system locks people out for hours, accessible parking is inadequate for disabled residents, and escalated complaints go unanswered. Staff turnover or policy shifts appear recent, with one reviewer noting rapid decline since summer 2024. The property looks luxury on the tour but feels, to frustrated residents, like a modern college dorm with nice amenities but mediocre upkeep and accountability. Management's responsive leasing phase (months 1-3) contrasts sharply with residents' experience after move-in. Several low ratings cite $2000 in unexplained move-out fees, broken package room doors left unlocked, and vehicles stolen from parking. The pool has closed due to damage with no reopening timeline. One 5-star reviewer noted "the place is getting like it was before," suggesting recent corrections are incomplete or perception-dependent.

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Cedar Heights Apartments
#288
70

Cedar Heights Apartments

4.5(68)✓ Google-verifiedPublishes prices

Cedar Heights delivers polished new units with strong amenities like pickleball courts, a dog park, and in-unit laundry that most residents appreciate. Jessiee, Mary, and other staff members are repeatedly praised for care and helpfulness. However, recent months have seen mounting frustration: management fails to respond to portal messages and emails for weeks, elevators have been down for extended periods, and walls are so thin neighbors' noise bleeds through after midnight. Some prospective tenants also report rude or dismissive treatment during leasing appointments. What keeps ratings solid is the physical property itself. Brand-new construction, clean common areas, reliable parking, and strategic Southeast Austin location near main roads all work in its favor. But living comfort hinges on management responsiveness (currently a weak point) and neighbor behavior, neither fully in the property's control. Staff quality varies noticeably between the leasing desk and upper management.

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Calder Apartments
#289
62

Calder Apartments

3.6(337)✓ Google-verified

Strong pockets of praise for maintenance crews (Juan, the new bathroom technician) and some leasing staff stand out, but office interactions are the recurring pain point. Residents report being treated dismissively by certain staff members, specifically naming Michelle on the phone line; maintenance requests get canceled without explanation or reschedule notice; and promised referral bonuses go unpaid. Move-in delays and unit condition not matching expectations add friction. The 60-31 rating split (60% five-star, 31% one/two-star) reflects two distinct experiences: tenants who connect with good staff or get swift maintenance repairs praise the community and its covered parking, while those dealing with office issues or unmet lease promises feel actively disrespected. The complex itself appeals to working professionals seeking shorter commutes (one Round Rock ISD employee gave a strong endorsement) and households with pets (dog park listed). But landlord-tenant trust hinges on follow-through and respectful communication, areas where recent reviews show consistent gaps.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
MAA Wells Branch
#290
65

MAA Wells Branch

3.8(283)✓ Google-verifiedPublishes prices

Residents consistently praise Adam M, Adam G, Gary, and property manager Melissa for responsive, thorough maintenance and genuine care, with work orders often resolved within days. However, significant complaints surface around inconsistent repairs, a serious flooding incident where management shifted blame, delayed safety fixes over months, and unexplained billing charges appearing years after application rejection.

Luxury ApartmentsPet-Friendly Apartments
Bexley Round Rock
#291
66

Bexley Round Rock

4.0(218)✓ Google-verified

Bexley's leasing and maintenance staffs earn consistent praise for warmth and professionalism, with residents noting that initial move-ins feel supported and priority repairs handled with genuine care. However, recurring failures in AC repair, pest control, soundproofing, and management communication have driven recent switchers from five-star to one-star reviews; residents report broken equipment in gyms, unresolved work orders, roaches and rats, and weeks-long repair backlogs. The divide between promised luxury and lived experience is stark. Those staying longer report compounding frustration: maintenance work orders marked complete without visit, emergency AC calls unanswered or stalled, and office staff slow to reply to requests. Amenities like the pool and fitness center appeal initially, but the gym safety concerns and overall maintenance backlog undermine confidence in the property's upkeep.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Willow Brook
#292
59

Willow Brook

3.4(189)Publishes prices

Maintenance and office staff earn consistent five-star praise for speed and professionalism, with the grounds kept clean and amenities like a year-round pool well-maintained. However, multiple residents report persistent cockroach problems, dated finishes, and serious safety concerns including car break-ins, theft attempts, and a high homeless presence nearby. The building struggles with infrastructure issues (water pipe failures, needed foundation repairs) and residents object to forced internet charges and penalty fees for late payments. Most who stay long-term value the location and service enough to overlook the property's age, but newer tenants often leave disappointed by the gap between rental price and condition. The pet policy itself draws no specific complaints in reviews.

Pet-Friendly Apartments
Hills at Leander
#293
62

Hills at Leander

3.8(96)✓ Google-verifiedPublishes prices

Residents who have settled in praise the grounds, pool, and named staff members Rafael, Luvrin, Esmeralda, and Nubia for genuine, attentive service. The community offers activities and affordable senior apartments. New visitors sometimes encounter cold front-desk treatment. Long-term issues include elevator breakdowns without adequate alternatives for elderly residents, recurring mold tied to HVAC failures, and slow response to some repair requests. Management quality has fluctuated, though recent upgrades to carpets and outdoor spaces are noted.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments
Leander Station Senior Village
#294
66

Leander Station Senior Village

4.2(55)✓ Google-verified

Most reviewers praise the friendly atmosphere, named staff, and active social calendar, with several residents reporting they found the transition into senior living seamless and welcoming. However, two serious 1-star complaints detail management bullying, alleged retaliation against residents who file complaints, roach infestations, and poor maintenance responsiveness, creating a split picture between positive day-to-day experiences and systemic concerns about resident treatment and facility upkeep.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments
Tramor at Autumn Park
#295
61

Tramor at Autumn Park

3.8(58)✓ Google-verifiedPublishes prices

Long-term residents praise affordable prices, safety, and pet policies, with standout staff like Miranda earning loyalty over years. Recent reviews flag air quality problems, maintenance gaps, and inconsistent communication, suggesting the complex has struggled to maintain service levels as staff have changed.

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Highline Apartments
#296
62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

Luxury ApartmentsPet-Friendly Apartments
Prose Decker Lake
#297
71

Prose Decker Lake

5.0(36)✓ Google-verifiedPublishes prices

Most residents rave about the staff, particularly Vanessa, Andrea, and Cheyenne, who make leasing seamless and create a welcoming first impression. But those who stayed longer report serious friction: thin walls amplify neighbor noise and barking dogs around the clock, ongoing construction in some buildings disrupts work-from-home routines, and management does not follow through on complaints about theft or odors. The complex is modern and clean at move-in, yet trash accumulation and security gaps emerge as living issues. The property suits people who value a polished first experience and don't work from home. Pet owners should know the $20 monthly pet rent exists alongside a $200 deposit and fee, and should expect neighbor dogs to be audible. Building 7 drew specific complaints about construction. Staff named include Vanessa, Andrea, Cheyenne, and Community Manager Audrey.

Luxury ApartmentsPet-Friendly Apartments
Berkshire Riverview Apartments
#298
60

Berkshire Riverview Apartments

3.7(233)✓ Google-verifiedPublishes prices

Strong leasing and maintenance teams have earned repeat praise, with Thalia Flores and Jennifer Cortez noted for patience and professionalism, and maintenance staff like Cruz and Santos quick to respond to emergencies. The property itself is clean and well-kept, and long-term residents describe a genuine sense of community. However, security lapses dominate complaint volume: bike theft, storage unit break-ins, and car window damage go unresolved, with management citing downtown location as "normal." More alarming are aggressive post-move-out charges (often over $1,400 for minor wear) collected years later, combined with recent paid guest parking implementation that residents see as a cash grab. Corporate management feels disconnected from the staff's care.

Pet-Friendly Apartments
Astra Avery Ranch
#299
65

Astra Avery Ranch

3.9(143)✓ Google-verified

Five-star reviews highlight attentive staff, competitive pricing, and solid amenities, while recent one-star accounts describe structural problems. Thin floors allow neighbor noise to carry through clearly; plumbing issues persist despite requests. Some residents report management responds promptly and empathetically; others describe slow communication and dismissive handling of serious issues like week-long kitchen sink outages and low-frequency noise complaints.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing
River Stone Ranch
#300
71

River Stone Ranch

3.8(310)✓ Google-verified

Residents consistently praise the staff's responsiveness and community events that bring neighbors together, particularly Joey's pool parties and brunches. Units are clean and well-maintained; leasing specialist Mersadies stands out for patient, personalized service. The location offers quick access to trails, shopping, and work sites, and most find it quiet despite many pet owners. One ongoing frustration is pet waste buildup in designated areas, and a handful mention past management issues, though current operations appear steady.

Luxury ApartmentsPet-Friendly Apartments

Last updated 2026-09-08