Pet-Friendly Apartments in Greater Austin

Page 3 of 5: businesses ranked 201-300 of 469. Ranked by score and relevance, start from the top or open the full map view.

Windsor Republic Place Apartments

#201

70

Windsor Republic Place Apartments

4.2(199)✓ Google-verifiedPublishes prices

Residents love the speed of maintenance (often one hour) and the personal touches from named staff members like Ashley and Terah who go above and beyond. The grounds feel secure and calm, and amenities are clean and well-kept. However, the community struggles with leasing office responsiveness and a pattern of plumbing, appliance, and soundproofing issues that frustrate newcomers, some waiting weeks for fixes. The move-in experience is often messy: delayed keys, missing parking stickers, and unprepared fobs appear in multiple reviews. Long-term renewing tenants report being priced out when their leases come up (charged $1,600 while new residents pay $1,400 for the same unit), creating resentment. Despite the marketing hype around resident satisfaction awards, the reality for many feels like a disconnect between management promises and day-to-day execution.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments

NoA on McNeil Townhomes + Flats

#202

66

NoA on McNeil Townhomes + Flats

3.7(130)✓ Google-verified

Most residents praise the leasing and maintenance staff for quick problem-solving and genuine care. The community is quiet with spacious townhomes and garages, renovated interiors, and grounds kept clean. Noise from upstairs neighbors is common, as are bugs (ants, roaches, spiders); AC bills run high, and emergency weekend support is inconsistent.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments

Leander Park

#203

66

Leander Park

3.9(165)✓ Google-verifiedPublishes prices

Strong leasing experience with Denise, Nakeiya, and Conor earning consistent praise for patience and professionalism. Management change created sharp decline: newer staff slow to process applications, dismissive toward residents facing hardship, and reluctant to address maintenance problems transparently. Maintenance gaps stand out. Multiple residents report unresolved mold despite repeated requests; management blamed humidity or dust rather than investigating. Pet-friendly amenities well-received, but neighbor violations (dog waste attracting flies) went unenforced. Lease disputes show little flexibility when residents need early exit or re-leasing options.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

The Porter Apartments

#204

77

The Porter Apartments

4.8(30)✓ Google-verified

Residents consistently report a welcoming experience from the moment they step through the door, with named staff like Joe, Ruby, Iris, and Ashley earning repeated praise for their knowledge and speed. The complex delivers on its luxury positioning: brand-new design, high-quality appliances, a quiet atmosphere, and a strong amenity package anchored by a resort-style pool and pet-friendly policies. One reviewer noted gym equipment could be better, but this stands alone amid overwhelming enthusiasm for the property's design, management responsiveness, and the overall neighborhood feel. Del Valle's location appeals especially to frequent travelers and families seeking accessible proximity to Austin, the airport, and the Circuit of the Americas. Most move-ins happen within days of approval, and reviewers highlight the informative approach staff take throughout the leasing process. This is a place where management genuinely invests in making people feel at home from day one.

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Lodge at Merrilltown Apartments

#205

76

Lodge at Merrilltown Apartments

4.3(91)✓ Google-verified

Most residents appreciate the quick maintenance response, clean grounds, and welcoming staff atmosphere. Activities foster social connection and many stay long-term. One complaint about sustained neighbor noise and unresponded escalations stands out, suggesting management may struggle with enforcement when issues persist despite complaints.

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Astra Avery Ranch

#206

66

Astra Avery Ranch

3.9(145)✓ Google-verified

Residents praise the leasing team (Shabana, Chris, Elysa named often) for attentive service and the grounds for cleanliness and amenities, with recent management changes noted as an improvement. Persistent complaints center on thin floors letting sound through, recurring plumbing clogs in shared lines, and management's slow response to problems like pest infestations and neighbor noise, with some feeling the "luxury" label misleads about actual living quality.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Lone Oak

#207

69

Lone Oak

4.1(180)✓ Google-verified

Lone Oak draws strong praise for maintenance responsiveness and grounds upkeep, with reviewers naming staff like Charlize, Lene, and Cornelius. However, persistent complaints surface around noise (thin walls, neighbor behavior), office communication failures, nonfunctional security gates, and parking shortages. The split reflects two very different experiences: those who use amenities and get fast maintenance report high satisfaction, while long-term residents cite operational frustration.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Reserve at Round Rock

#208

77

Reserve at Round Rock

4.8(48)✓ Google-verified

Most residents praise the warmth and attentiveness of staff at every touchpoint, from leasing tours to maintenance requests. Carrie Long and maintenance lead Meco earn repeated mention for patience and follow-up care, including off-season cards and video tours to ease the move decision. The community itself draws consistent praise for amenities, activities, and the caliber of residents. Pricing practices warrant scrutiny. One resident documented garage costs fluctuating from $300 to $450 monthly within weeks, with a perception that current tenants pay more than new signers. Another noted that the advertised heated pool was not actually heated at the time of review. A pending tile repair suggests maintenance responsiveness varies by issue type.

Senior Living ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

Preserve at Rolling Oaks

#209

70

Preserve at Rolling Oaks

4.1(510)✓ Google-verified

Staff members like Chelsea, Robert, and Stephanie earn consistent praise for going beyond typical service, with residents noting accommodating lease transfers and swift maintenance responses. That goodwill erodes under systemic problems: post-ownership-change pest infestations, inattentive noise enforcement, common area trash neglect, and a serious security incident unaddressed by management cast doubt on whether individual kindness translates to safe, well-run operations. Residents who arrived before the management change describe a stark quality drop. While recent reviews show renewed responsiveness from the front office, the underlying maintenance and security gaps remain unresolved for some. The complex appeals to pet owners and luxury-minded renters, but prospective residents must weigh the named staff's personal care against documented concerns about systemic accountability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Skye at Austin

#210

77

Skye at Austin

4.2(154)✓ Google-verified

Eight years of service have given way to a marked improvement under current management. Eva, the property manager, draws consistent praise for quick problem-solving, genuine care for residents, and a warm demeanor that makes the community feel like home. The maintenance team responds promptly to requests and completes work on site rather than leaving tenants waiting months. Reviewers note the property is clean and the pool, park, and resident events foster a peaceful, welcoming atmosphere. One resident mentioned a wish for assigned parking options, but this stands as a lone practical note among overwhelmingly positive feedback on everyday living experience. The community appears to appeal broadly to long-term residents and newcomers alike. The efficiency of the management office during the application process, combined with responsive maintenance and genuine attention to resident concerns, creates an environment where people feel valued. Staff members like Eva and maintenance staff are named specifically for their professionalism and respect. Events and amenities keep the community active without noise complaints surfacing in reviews.

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Iron Rock Ranch

#211

64

Iron Rock Ranch

3.8(275)✓ Google-verified

Iron Rock Ranch draws strong praise for responsive maintenance, solid construction that keeps units quiet, and welcoming staff like Mariah and Erik. The two dog parks, mature landscaping, and sense of community appeal to families and pet owners. However, significant complaints emerge around move-out billing disputes (including debt collection surprises), pest problems despite paid services, and charges for pre-existing damage or poor repairs. Billing errors often require repeated follow-ups to correct. The complex performs best during tenancy, but checkout experiences frequently trigger confrontations over disputed fees. New management has reportedly improved some operations, though billing practices remain contentious. Strong soundproofing and amenities offset concerns about accountability on charges.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

Cypress Creek at Stoney Ridge

#212

75

Cypress Creek at Stoney Ridge

5.0(16)✓ Google-verifiedPublishes prices

Residents consistently highlight the staff's personal touch, particularly Angel and Belinda, paired with clean, thoughtfully designed units and swift maintenance. The community feels intentionally welcoming, with strong pet amenities including a pet spa, multiple recreation options, and neighbors who feel like neighbors rather than strangers.

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AMLI Lakeline

#213

70

AMLI Lakeline

4.1(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

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Griffis at The Domain

#214

67

Griffis at The Domain

4.0(592)✓ Google-verifiedPublishes prices

Griffis at The Domain earns praise for helpful staff like Kelsey and quick maintenance responses from Derrick and Ally, but residents consistently report hidden fees adding roughly $300 monthly, thin soundproofing, poor advance notice on construction, and broken gym equipment that stays broken. Experience varies sharply by staff member and department.

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Parkside at Round Rock

#215

66

Parkside at Round Rock

3.9(286)✓ Google-verified

Most residents praise a caring, responsive staff and quality maintenance, with Eric and Katelyn highlighted by name. Amenities like the pool and gym draw consistent approval. However, a vocal minority reports serious move-out disputes over carpet and paint charges that felt unjust, plus earlier complaints of pest issues, trash delays, and theft. The gap between five-star and one-star reviews reflects real differences in how the complex handles disputes and standards enforcement. Move-out experiences vary sharply. Some leave happily; others describe aggressive charges for normal wear despite a clean lease record. When residents pushed back, management's tone reportedly became dismissive rather than collaborative. Unit turnover cleanliness and pest control appear inconsistent across the property.

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Grand Station Apartment Homes

#216

77

Grand Station Apartment Homes

4.2(82)✓ Google-verified

Residents consistently report smooth, hassle-free leasing from a team known by name. Keke and Xyre appear most frequently in praise, handling applications with speed and patience. The physical community scores high for cleanliness and upkeep; maintenance responds quickly to requests. On-site amenities include a pool, fitness center, and playground. Three-bedroom units are available alongside one and two-bedroom options. Pricing comes up as fair and competitive in a north Austin location near Round Rock Premium Outlets and major employers like Dell.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Altair Tech Ridge

#217

65

Altair Tech Ridge

3.9(113)✓ Google-verifiedPublishes prices

Five-star reviewers praise staff by name (Jurnee, Blanca, Bailey) for friendliness during tours and leasing, and describe the grounds as clean, quiet, and well-maintained with good amenities. However, a stream of one- and two-star reviews detail significant operational gaps: broken grills and pool chemistry mishaps, a non-Tesla EV charger that management wouldn't troubleshoot, only 18 visitor spots for 300 units with aggressive towing, and move-in units left with dog hair and cigarette butts. Residents report communication drops after signing the lease, and several discovered undisclosed fees or unexplained conditional approvals. The tension here is stark. Long-term residents who stayed years consistently credit the maintenance team and describe a peaceful community they'd return to. Yet newer residents document deteriorating conditions: dirty hallways, unresponsive EV support, and gate access chaos that suggests operational breakdown at scale.

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The Bond

#218

74

The Bond

4.5(195)✓ Google-verified

The Bond wins consistent praise for its modern finishes, upscale amenities like the gym and pool, and a leasing team known by name for their patience and expertise. The downtown location near Domain shopping and trails appeals to those seeking walkable North Austin living with dog-friendly services. However, long-term residents flag serious friction: thin walls transmit neighbor noise and freight train rumble, maintenance backlogs stretch past two weeks for routine repairs, fire alarms trigger 50+ times annually without clear resolution, and garage theft remains endemic despite repeated complaints. Building access systems don't integrate, requiring multiple apps and phone troubleshooting for deliveries. A mold complaint with independent lab confirmation and unresolved pest and EV charging disputes raise structural accountability concerns beneath the polished lobby facade. Staff turnover also creates inconsistency. Early interactions with named leasing professionals (Kilish, Taylor) earned five-star raves, while departures have left front-desk service uneven. Those arriving to a mature property see upkeep decline; one two-year resident notes the gym and lobby alone no longer offset maintenance neglect, security blind spots, and rising nickel-and-diming (sewage cleanup charges, disputed carpet fees, prorated rent policy shifts).

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Bridge at Arella Lakeline Apartments

#219

60

Bridge at Arella Lakeline Apartments

3.5(258)✓ Google-verified

John's maintenance crew earns consistent praise for quick, professional responses when they arrive; residents highlight the quiet setting and proximity to shopping. But the community struggles with delayed repairs on core appliances, persistent security issues including package and car theft, and pervasive neglect of common spaces and parking infrastructure. The mandatory bundled internet ($70 extra monthly) is standard copper spectrum despite marketing claims of fiber, making remote work problematic for many. Management turnover and communication gaps are recurring frustrations. Lengthy lease-up delays, unresponsive phone lines, and leasing office disorganization deter prospective residents. Those praising the property tend to focus on the wooded setting and maintenance crew; those with longer tenancies report compounding maintenance backlogs, mold and water damage left unaddressed, and equipment failures that go unresolved for weeks or months.

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Bexley at Whitestone

#220

64

Bexley at Whitestone

3.8(210)✓ Google-verified

Bexley at Whitestone attracts renters seeking value and amenities in a convenient northwest Austin location. The leasing team (Toby, Alma, Dylan, Brandon, Diana) earns consistent praise for professionalism and ease of process. However, a significant pattern of complaints centers on pest control, move-in conditions, and maintenance delays. Several residents report severe cockroach infestations despite cleaning efforts, dirty apartments on arrival, undisclosed plumbing leaks, and frustratingly slow responses from staff. One prospective tenant waited an hour twice for scheduled tours with no meaningful apology. Residents who report good experiences praise the unit size and resort amenities; those in crisis cite responsibility-shifting between management and vendors as a breaking point. Pet owners highlight the dog park as a draw, and some residents find the complex quiet for remote work. The business states it negotiates on rent, though value judgments vary sharply depending on whether a renter encounters maintenance issues. A few long-term residents express high satisfaction, yet the volume and specificity of pest and preparation complaints suggest this is not isolated.

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Prose Decker Lake

#221

76

Prose Decker Lake

5.0(37)✓ Google-verifiedPublishes prices

Residents consistently experience efficient leasing with staff like Vanessa, Andrea, and Cheyenne, who handle move-in smoothly. Units are modern and clean; included WiFi and fitness amenities appeal to many. One resident notes ongoing noise from dogs and construction (building 7), thin walls, and earlier trash overflow issues that staff addressed after feedback, though security and theft remain concerns. Pet policies are clear: $200 deposit, $200 fee, $20/month rent. Best for those prioritizing prompt service and new construction. Work-from-home seekers should know that noise complaints persist despite management responsiveness.

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Broadstone North ATX

#222

71

Broadstone North ATX

4.4(100)✓ Google-verifiedPublishes prices

Broadstone's leasing team, especially Alexandria, earns consistent praise for making the process smooth and staying responsive during move-in. The property itself impresses: brand new finishes, quiet common areas, plenty of parking, and a resort-like feel with strong amenities draw renters who value North Austin convenience. Serious maintenance failures tarnish the experience for long-term residents. Multiple tenants report pest problems (gnats, ants, roaches) that persisted for months despite repeated service requests marked "completed" without actual resolution. Thin walls let noise through from neighbors and freight trains. Management stopped responding to emails and disputes, and one tenant waited over four months for a deposit refund. Recent staff turnover has coincided with quality drops.

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Bellwood Apartments

#223

60

Bellwood Apartments

3.6(160)✓ Google-verified

Lisa's leadership and staff energy have transformed the leasing experience. Residents consistently praise the office team-Odays, Madison, and Lisa herself-for warmth and efficiency. Maintenance responds quickly to work orders. Yet the same residents who celebrate management also struggle with ground-level reality: packages vanish regularly, pest control is inadequate, covered parking now costs extra, the buildings show age and poor upkeep, and late fees kick in fast. Earlier reviews cited AI bot ads showing lower rents, only to find prices $250 higher at tour. These contradictions run deep: the complex genuinely cares about its leasing team, but cuts corners everywhere else.

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Crest Round Rock

#224

60

Crest Round Rock

3.7(60)✓ Google-verifiedPublishes prices

Danielle Blasquez and her leasing team earn consistent praise for quick responses and stress-free move-ins, with many reviewers crediting her patience and attentiveness. Units are clean and well-maintained, parking is plentiful, and water bills run cheap. However, three negative experiences stand out: one prospective renter encountered cockroaches and unprofessional management during a three-month application process, another faced a grueling move-in marred by rude treatment and administrative confusion, and a third reported unresponsiveness from management and a hostile front-desk employee. The pattern suggests staff performance depends heavily on who you deal with. Several reviewers named Danielle, Lisa, and Elisa as assets to the leasing process. The property itself draws praise for being quiet and well-kept. The complaints centre on management volatility: high turnover, inconsistent courtesy, and communication breakdowns. One resident paid hundreds in application fees across two properties before moving forward under stressful circumstances.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

The Landing at Double Creek

#225

73

The Landing at Double Creek

4.0(216)✓ Google-verified

Residents consistently praise the leasing team (Michelle, Kiersten, Lorena) for warmth and flexibility with lease extensions, and maintenance for speed and care. The grounds stay clean and the security gates provide genuine peace of mind. Recent management changes have tightened operations noticeably. Theft of packages and decorations, plus surprise trash fees, frustrate some; a few report maintenance notes don't reach tenants and water pressure issues linger without resolution. Long-term residents (2-11 years) speak most highly of the shift in management quality.

Pet-Friendly Apartments

Valle Vista

#226

74

Valle Vista

4.8(31)✓ Google-verified

Most residents report arriving at a place that feels genuinely cared for, with staff who remember their names and host monthly gatherings. The property draws people seeking quiet outside the city while staying close to Austin, and management responds quickly when problems arise, such as pest control. A handful have hit friction in the leasing office over package retrieval and inconsistent help, and one serious concern surfaced about a courtesy officer's interactions with residents and use of credentials. These stand against the 28 five-star reviews praising Guillermo, Cassandra, Cecilia, and other named staff for attentiveness and professionalism.

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Arrington Ridge

#227

69

Arrington Ridge

3.8(231)✓ Google-verified

Most residents stay for years, praising the staff as genuinely warm and the maintenance team as fast and dependable. The property is clean, amenities like the pool and fitness center work well, and leasing staff like Claire and Tammy are cited by name. The tradeoffs: walls are thin, so neighbors are audible, and management enforces lease rules firmly with swift penalties. New tenants should verify unit-specific details (ceiling lights, foundation level, elevator access) before signing. A solid pick for people who value responsive management and community atmosphere over complete soundproofing, or for those planning a longer stay who can build relationships with staff.

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Bexley at Lakeline

#228

65

Bexley at Lakeline

3.8(180)✓ Google-verified

Strong maintenance and grounds work under the current management team, with residents noticing fresh landscaping and parking lot improvements. However, experiences with front office staff vary sharply: some praise Taylor, Tracey, and Ash as patient and attentive, while others report rudeness, impatience, and poor communication, especially with non-native English speakers. Maintenance requests are generally handled quickly, though complex repairs have occasionally required multiple visits to resolve properly. Pet owners appreciate the two dog parks and community culture around pet care. Pricing feels fair relative to nearby complexes. The darker notes include pest complaints and frustration when staff have failed to show at scheduled times or refused to address serious issues like failing refrigerators until legal pressure intervened.

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Alvista Round Rock Apartments

#229

76

Alvista Round Rock Apartments

4.2(235)✓ Google-verifiedPublishes prices

Long-term residents consistently praise Alvista for responsive staff and fast upkeep, with named employees like Daniele, Barbara, and maintenance technicians Rust, Aaron, and Jose earning specific recognition for going the extra mile. The property feels clean, safe, and well-organized. However, newer residents and prospective tenants face friction: move-in apartments sometimes lack promised fixtures, critical repairs like A/C or dryer work slow dramatically, and leasing applies fees before allowing apartment tours. The 20-year-old building shows its age, though floor plans offer good space for the rent.

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Lantower Techridge

#230

65

Lantower Techridge

3.9(545)✓ Google-verified

Lantower Techridge attracts strong praise for staff friendliness and quick maintenance fixes, but recent ownership changes have sparked serious complaints. Residents report ongoing security gaps, pest problems, unfair move-out charges, and neglected amenities like a repeatedly closed pool. Thin walls and a loud environment frustrate renters seeking quiet. The split between five-star and one-star reviews reflects two very different experiences.

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The Monterra

#231

70

The Monterra

4.1(245)✓ Google-verified

Most residents praise the leasing staff for genuine helpfulness and the clean, quiet community feel. Long-term tenants highlight consistent maintenance and a professional office team that makes them feel at home. However, pest problems persist despite fumigation attempts, work orders sometimes go unaddressed, and a few report package theft from the secure mailroom and strict towing enforcement at night. The leasing team (Max, Manali, Colten) stands out for personalized attention during tours and move-in. Maintenance supervisor Eduardo improved service noticeably. Complaints centre on pest control failures, delayed repairs for move-in issues, and security gaps that management hasn't resolved, creating doubt about responsiveness to serious problems.

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Lakewood Apartments

#232

65

Lakewood Apartments

3.8(269)✓ Google-verifiedPublishes prices

Long-term residents praise staff friendliness and attractive amenities, but maintenance issues plague the community. Reviewers report broken appliances, non-functional dog park facilities, poorly maintained grounds littered with trash, vehicle theft from unmonitored parking, and slow response times. The gap between the polished appearance and actual upkeep drives away residents who stay less than two years.

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The Parker

#233

65

The Parker

3.9(243)✓ Google-verified

About two-thirds of reviewers give top marks, praising Gladys, Itzel, Cris, and the leasing team for going above and beyond, and noting the community feels beautiful and well-managed under recent RPM leadership. The remainder report a different reality: persistent roaches that fumigate fails to stop, filthy breezeways with trash sitting for days, zero sound insulation between units, dog waste ignored on walkways, a pool that closes without notice, and management that gaslights rather than responds to mold, flooding, and theft complaints. New residents encounter a spotless leasing experience; renewal or second-year residents encounter a property that cuts corners on maintenance and refuses accountability. Parking enforcement is erratic (visitors towed from designated spots without notice; gates stay broken for months). Staff turnover and language barriers have left some unable to get help, and pest control fees are charged monthly despite service never materializing. The gap between marketing and lived experience is stark.

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MAA Canyon Pointe

#234

68

MAA Canyon Pointe

4.0(235)✓ Google-verifiedPublishes prices

Half the residents report a pleasant place to live at a fair price, with praise for a few maintenance standouts and a quiet community. The other half faced serious problems: weeks-long waits for repairs, mold and mildew left unaddressed, a strict guest parking rule rarely disclosed upfront, and an office that either doesn't answer or dismisses complaints. A senior living here had to stay awake until 5am after a broken garage garage door commitment wasn't honored. One car was stripped for parts in the gated lot. Many reviewers' water heaters, washers, dryers, and air handlers either failed or weren't repaired to standard. Staff inconsistency is stark: Chris García appears multiple times praised for quick dryer and filter work, while other interactions left residents calling the office rude or hostile.

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Arboleda Apartment Homes

#235

69

Arboleda Apartment Homes

4.1(213)✓ Google-verified

Residents praise fast maintenance response, attentive leasing staff, and quiet living spaces, but frustration grows over rising costs, weak rule enforcement, and a towing contractor that charges excessive fees with little warning. The experience depends heavily on which building and staff member you interact with.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Park at Estancia

#236

63

Park at Estancia

3.8(141)✓ Google-verified

Park at Estancia offers a visually appealing setting with amenities like a dog park and fitness center, backed by pockets of genuinely helpful staff. Yet consistent gaps in enforcement create safety hazards, packages vanish from the mailroom regularly, parking fills with unpermitted vehicles unchecked for months, and recurring maintenance complaints go unaddressed for years despite repeated requests. The leasing office shines during move-in (especially Hunter and Vanessa), but once you sign, responsiveness drops sharply. Management avoids difficult conversations, deflects accountability to residents, and turns minor issues into standoffs over fees rather than goodwill resolutions.

Pet-Friendly Apartments

The Lakes at Renaissance Park

#237

59

The Lakes at Renaissance Park

3.5(202)✓ Google-verifiedPublishes prices

Staff turnover has been relentless, but the current management team (particularly Preston and Jeannette) is earning recognition for professionalism and responsiveness. Residents value the location near Katherine Fleischer Park, MetroRail access, and competitive pricing for the area. Persistent structural problems undercut the experience: roach infestations, malfunctioning air conditioning units, broken mailboxes, dark parking lots, and cosmetic neglect. Maintenance often requires multiple requests. Several tenants report deposit delays and difficulty reaching management to resolve issues. Residents recommend walking through units before signing to assess condition.

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Springs at Lakeline

#238

74

Springs at Lakeline

4.0(322)✓ Google-verified

Staff excellence and fast maintenance define the experience here. Residents consistently describe front desk and maintenance crews as friendly, patient, and quick to resolve issues like broken dishwashers or AC problems. Amenities including the gym, pool, and clubhouse stay clean and well-maintained. Move-out billing practices create friction. Multiple residents report aggressive or unexplained charges during checkout, requiring extensive documentation and dispute resolution. Limited parking is a recurring inconvenience. Residents who stayed short-term or focused on amenities rated the complex highly; longer-term residents weighed superior service against billing concerns.

Pet-Friendly ApartmentsLuxury Apartments

AMLI on 2nd

#239

73

AMLI on 2nd

4.2(106)✓ Google-verifiedPublishes prices

Most residents and locators rave about the staff-particularly Heather and Cameron on leasing, plus maintenance like Alex Garcia-and the polished modern finishes, especially soundproofing and the dog park. The Downtown location near restaurants and Trader Joe's attracts professionals and pet owners. Hidden fees and service gaps dampen that shine: some tenants report surprise "chilled water" summer charges, Wi-Fi dead zones in elevators and upper floors, and vanishing complimentary perks like guest parking validation. One visitor complained about a $50 parking dispute; another felt the location catered more to tourism than residents.

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The Marquis at Brushy Creek

#240

74

The Marquis at Brushy Creek

4.1(297)✓ Google-verified

Most residents praise the community's cleanliness, greenery, and staff warmth. Juli, Angelica, Lacey, and maintenance team members like Rolando earn consistent recognition for going beyond their roles. Leasing and move-in processes run smooth. However, two residents report serious problems: management ignored repeated security breaches (car windows broken three times, garage broken into twice), did not answer phones, and left them feeling unprotected. These accounts describe a pattern of unresponsiveness to safety concerns and frustration over unexplained fees. The gap between these experiences is stark. Long-term residents describe a peaceful place with responsive maintenance and kind staff. Those with security issues felt abandoned by management. Families seem satisfied; those who experienced safety lapses felt disrespected and unsafe.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Revolve

#241

68

Revolve

4.1(217)✓ Google-verifiedPublishes prices

Revolve splits sharply: prospective tenants consistently praise the modern spaces, pool, and staff warmth during tours (particularly Janaye and Alexandra). Once moved in, residents report a starkly different experience: rampant roaches throughout the building, neglected stairwells and hallways, a recently imposed guest parking fee structure that charges $25 per visit after four free monthly parking days, and management that becomes unresponsive when maintenance issues arise. The broken garage gate and unsecured doors raise safety concerns; an extended homeless encampment near the building prompted additional worry. Those who receive responsive staff support speak highly of their community, but the pest infestation and cleanliness lapses dominate recent long-term resident feedback. Security and facilities maintenance appear inconsistent. Staff like Alexandra and Janaye excel at tour and onboarding experiences, yet complaints suggest the property struggles to address systemic problems once tenants are locked into leases. The parking policy is particularly contentious, framed by residents as a revenue grab rather than a fairness measure.

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Ten Oaks

#242

68

Ten Oaks

4.1(263)✓ Google-verified

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

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Oxford at Tech Ridge

#243

62

Oxford at Tech Ridge

3.7(302)✓ Google-verified

Long-term residents and recent movers both report clean units and fast maintenance work, though some ground-floor dwellers battled roaches. The office staff, particularly leasing agent Perla, draws consistent praise for patience and professionalism. However, newer complaints target management responsiveness: some residents say work orders languish unfinished, gym cleaning standards fall short of advertised policies, and the Community Manager has ignored contact attempts for months. Move-out billing disputes and a 24-hour open gate (compromising security) add friction to otherwise stable stays. The complex remains affordable for North Austin and offers solid amenities, but management inconsistency and pest issues warrant inspection before lease signing. Renewal loyalty is strong among satisfied residents, yet the sharp split in ratings reflects genuine operational gaps rather than subjective preference.

Pet-Friendly Apartments

Affinity at Wells Branch

#244

75

Affinity at Wells Branch

4.4(74)✓ Google-verifiedPublishes prices

Most residents report prompt maintenance responses and engaged community life. Staff members, especially maintenance supervisor Frank, are regularly praised for speed and friendliness. However, one long-term tenant experienced significant delays in lease paperwork and billing queries that left them stressed during health recovery.

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The Highlands Luxury Apartments

#245

68

The Highlands Luxury Apartments

4.0(222)✓ Google-verifiedPublishes prices

Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities. The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.

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Verena at Leander

#246

74

Verena at Leander

4.4(57)✓ Google-verified

After a rough patch with maintenance and communication, Verena has stabilized under leadership changes. Residents now consistently report warm staff who treat them like family, excellent gourmet dining, and a packed activity schedule. The fitness center, beauty salon, and transportation services genuinely matter to long-term residents. Kim Doramus and the activity director have earned specific praise for listening and improving dining options. Newer residents mention the apartment feels spacious and the social calendar keeps them busy. The main catch: pricing remains a sore point for budget-conscious prospects, and the transition from independent to assisted living is unclear in reviews.

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Village at Gracy Farms

#247

63

Village at Gracy Farms

3.7(226)✓ Google-verifiedPublishes prices

Tour experience and leasing rank among the best at the complex: staff member Andrea and the grounds consistently earn five-star marks from prospects. Once residents move in, experiences split sharply. Some enjoy responsive maintenance (Rodrigo cited by name multiple times for quick repairs) and quiet surroundings. Others face months of pest infestations management refuses to escalate, locked emergency access ignored, and security deposits withheld nearly a year with only email promises of resolution. The property shines on first visit but stumbles on follow-through. Emergency calls go unanswered. Pest control comes without notice and is marked as refused when no one is home. Management rarely initiates contact on complaints, even when residents attempt cleanouts themselves. The five-star praise is concentrated among new prospects and longer-term residents with routine needs; the one and two-star reviews cluster around unresolved crises and departed residents still seeking money back.

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Residences of Siena South

#248

63

Residences of Siena South

4.0(48)✓ Google-verifiedPublishes prices

The property draws strong praise for staff warmth and swift maintenance work on routine requests, plus immaculate common areas and grounds. However, chronic issues cloud the picture: indoor pools of standing water, a patched ceiling left unrepaired for weeks despite promises, staff members' erratic office presence during posted hours, and troubling incidents with boundary-crossing behavior that management failed to address decisively.

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Severino Townhomes at The Reserve at Penley Park

#249

58 low data

Severino Townhomes at The Reserve at Penley Park

4.6(9)✓ Google-verified

Eight of nine reviewers praise spacious townhomes and attentive staff, particularly Renzo and Frank. One tenant reported aggressive deposit withholding, unaddressed pre-existing damage, and a missed final walk-through, creating sharp tension in the feedback.

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Oltera in So East

#250

62

Oltera in So East

3.8(80)✓ Google-verifiedPublishes prices

The maintenance and leasing staff stand out consistently: requests are completed the same day or next morning, and named team members like OJ, Alejandra, and Sean are praised for professionalism and genuine care. Units are spacious with good finishes, yards, and natural light. However, recurring water leaks that damage walls and invite mold trouble many residents, package theft is acknowledged, noise from neighbors in some buildings can be disruptive, and pricing feels high for the area and service quality issues. Lease cancellation disputes and post-move billing add to the friction. A gated community in Southeast Austin with walkable downtown proximity and modern amenities. The gap between staff excellence and infrastructure problems (leaks, theft, noise) suggests uneven operations-strong people managing aging or poorly-maintained buildings.

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Maple Ranch

#251

73

Maple Ranch

4.6(47)✓ Google-verified

Residents consistently praise the responsiveness of maintenance staff (Ernesto and Freddy fix problems within minutes) and the professionalism of office teams like Marissa and Roland. The property itself is clean and quiet, with a smaller-community feel that builds resident connections. However, WiFi reliability is a persistent problem, failing nearly nightly at 11pm, and parking becomes chaotic at capacity, forcing late-evening arrivals to distant spots. Some residents also report fee surprises and felt misled by advertisements showing balconies and yards that did not match their units. The standout strength is staff dedication: maintenance workers are named repeatedly in five-star reviews for going beyond quick fixes to handle emergencies on weekends with professionalism. Despite infrastructure headaches, the overwhelming majority rate the community five stars, citing the team's genuine care and the welcoming atmosphere they create.

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Lantana Round Rock

#252

64

Lantana Round Rock

3.9(107)✓ Google-verifiedPublishes prices

Lantana's leasing team, especially Tyra and Paris, earns consistent praise for professionalism and responsiveness. Maintenance responds quickly and gets the work done. However, residents report serious friction with management decisions on pricing, move-out fees, and parking enforcement. Noise between units remains a recurring problem despite garage parking and a fitness center being solid draws.

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Saratoga Ridge Apartments

#253

61

Saratoga Ridge Apartments

3.7(214)✓ Google-verified

Saratoga Ridge delivers mixed experiences that hinge heavily on management change. Some residents credit newer staff like Denia, Celestino Velazquez, and Robert Moret with professionalism and responsiveness, but the complex is plagued by cockroach infestations, slow maintenance responses (AC and dryers left broken for weeks or months), parking chaos, and deposit withholds. The shift to TI Communities management appears to have worsened enforcement of policies and communication. Pet owners should note the dog park exists but has drawn complaints about cleanliness. Noise control is weak, amenities like the pool stay closed for extended periods, and residents report the valet trash service as inconsistent despite monthly charges. Newer management shows signs of trying to improve, but systemic issues with maintenance follow-through and pest control remain unresolved.

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Creekside on Parmer Lane

#254

58

Creekside on Parmer Lane

3.4(173)✓ Google-verifiedPublishes prices

Tenants consistently split into two camps: those praising fast maintenance response and a welcoming office staff (including named team members Billy and Margarita), and those frustrated by deteriorating conditions, pest infestations, and management that dismisses complaints. Structural problems like thin walls, damaged carpets, stained units, and broken drainage persist for months; aggressive towing ($800 in fees reported in one month), intrusive security tactics, and application denials without clear upfront guidance add friction. Despite claiming luxury status, reviews highlight cheap materials, poor soundproofing, and cost misalignment with quality. The property appeals to early-move residents or those staying short-term who encounter responsive staff; longer-term renters report management becomes indifferent after leasing. Domestic disturbances and non-functional security gates undercut the safe-community pitch. A three-year resident still rates it five stars, but recent reviews show deterioration, with management blamed for staffing gaps and tenant dismissal.

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Northwind Apartments

#255

74

Northwind Apartments

4.9(50)✓ Google-verified

Northwind wins consistent praise for its leasing team, particularly Ciara Monroe and Rosalyn, who reviewers describe as patient, communicative, and genuinely supportive through the application and move-in process. The apartments themselves draw raves: new, spacious, soundproofed, and ideal for remote workers. One recent tenant reported a sharply different experience, citing unit mix-ups at move-in, a broken washer, non-functional oven, and uncut grounds, though the majority of feedback emphasizes fast maintenance response and a welcoming community feel with families and children. Staff excellence and modern amenities anchor tenant satisfaction, but execution lapses during move-in and routine maintenance pose a risk. The disparity between two accounts suggests inconsistency in unit turnover or ground upkeep.

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Onyx 183

#256

62

Onyx 183

3.7(306)✓ Google-verified

Recent reviews split sharply: multiple five-star accounts praise the leasing team (especially Sofia, Aldo, Elia, Veronica) for friendliness and quick processing, and call out the clean common areas, mature landscaping, and dog park. But three recent one- and two-star reviews document serious issues since management changed to Greystar: AC emergency requests ignored during 100-degree heat, water shut-offs with no warning, office phones unanswered and doors locked during business hours, and maintenance requests marked closed without work being done. Several reviewers mention friends leaving or planning to leave. The property itself earns consistent praise; the service breakdown dominates recent low ratings. Long-term residents (two to eight years) report positive experiences with staff and efficiency, suggesting problems began more recently. However, current residents describe undeniable safety and habitability gaps: unaddressed broken AC, insufficient water, speeding in the lot, and no follow-up communication. One reviewer documented emergency maintenance requests going unresolved and explicitly advised against moving in. The contrast between five-star older reviews and urgent one-star complaints from the last month flags a management transition problem that overshadows the community's physical appeal.

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Affinity at Cedar Park

#257

73

Affinity at Cedar Park

4.3(65)✓ Google-verified

Eight years in, residents describe Affinity as home: a 55+ community where staff know your name, maintenance arrives fast, and something social happens most days. The catch is administrative fairness. One family paid $1500 for flooring promised at move-in; when circumstances changed and they gave notice, the office pursued the former resident for a disputed $400, claiming insufficient notice. Most reviewers either don't encounter this or weigh it against years of genuine care.

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Waters at Barton Creek Apartments

#258

60

Waters at Barton Creek Apartments

3.6(118)✓ Google-verified

Waters at Barton Creek has undergone a dramatic turnaround. Recent residents consistently praise Mary Anne and Miguel's maintenance team for their responsiveness and genuine care, noting the complex feels like home rather than a corporate apartment building. The property offers strong amenities (two pools, gym, dog park, kayaks, bikes), renovated units, and proximity to Zilker Park. Older reviews from 2019-2021 reveal a chaotic period: the complex cycled through at least 15 management companies, with persistent maintenance failures, pest problems, and rent-payment confusion. One long-term former tenant reported locked-in episodes, suspected mold, and water pressure issues. The current management team has clearly rebuilt trust and conditions, though the property's age remains evident.

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The Evergrove

#259

73

The Evergrove

4.8(58)✓ Google-verified

Leasing staff, particularly Arissa and her team, earn consistent praise for thoroughness and kindness during the application process. However, residency reveals significant cracks: water damage and mold go unaddressed, management ignores calls and voicemails, amenities fail (pool closed indefinitely, fire pit non-functional), and the complex applies vague lease rules with undisclosed fees on short notice. Maintenance responds quickly when it does show up, but overall accountability drops sharply once you move in.

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Waters at Willow Run

#260

73

Waters at Willow Run

4.0(243)✓ Google-verified

Residents consistently praise the leasing and maintenance teams, particularly Gael and Alma, for attentive, patient service that simplifies the move-in process. The community feels safe and quiet, with active upkeep and no reported package theft or vagrancy. However, applicants face substantial waitlists (300+ in queue at times) and struggle with an outdated AI chatbot, a website that permits booking when offices are closed, and staff who sometimes seem unprepared for walk-in visits. Service quality drops sharply at the front desk for prospective tenants.

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Bridge at Davenport Place Apartments

#261

74

Bridge at Davenport Place Apartments

4.4(232)✓ Google-verified

Reviewers who interacted with the front desk consistently praise staff warmth and efficiency, and some highlight fast maintenance. However, a significant minority report severe roach infestations, filthy hallways, and slow repairs. The sharpest criticism centers on current management's failure to address documented noise complaints and unresolved pest issues despite repeated reports. Staff turnover appears to matter: earlier management was more responsive, but the current team has drawn complaints about dismissive handling of resident concerns. One reviewer escalated to the property manager (Apartment Management Professionals) and its parent company (Housing Authority of the City of Austin) over unresolved disturbances and a lease termination notice issued after complaining. Price, lease terms, and pest treatment efficacy are unmentioned in most reviews, leaving gaps in the full picture.

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The Barstow

#262

64

The Barstow

3.7(433)✓ Google-verified

Leasing and maintenance staff earn consistent praise for attentiveness and quick problem-solving, with the pool, dog park, and volleyball court frequently highlighted. The community feels clean and well-kept to many residents. However, vehicle break-ins and lack of security cameras create a significant divide. Residents report cars broken into on the lot, and management's response has been dismissive. Without visible safety measures in place, security-conscious renters may want to ask directly about current camera installation and vehicle protection plans before signing.

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Northland at the Arboretum

#263

60

Northland at the Arboretum

3.6(141)✓ Google-verifiedPublishes prices

Good leasing staff like Terri and Brad make the tour and signup process smooth, and some tenants report maintenance responding within days. However, mold growth tied to water quality, slow repairs, and management unresponsiveness dominate complaints. Security deposit disputes and move-out cleaning fees are common grievances. The community offers spacious one- to three-bedroom units with high ceilings, pet areas, and a pool. Dog waste and unleashed dogs on grounds are recurring concerns. Residents note a divide between professional maintenance teams and inconsistent management, with significant turnover making it hard to know what standard to expect.

Pet-Friendly Apartments

Austin Parke Apartments

#264

67

Austin Parke Apartments

3.7(88)✓ Google-verified

Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.

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Stonelake at the Arboretum

#265

73

Stonelake at the Arboretum

4.3(319)✓ Google-verifiedPublishes prices

Staff like Daniel and Yvonne deliver warm, attentive service during leasing and move-in. Many residents praise quick maintenance response and a clean, peaceful setting near shops and restaurants. However, significant concerns surface: residents report unaddressed black mold, broken gates for months, filthy hallways, and unsettling behavior from maintenance workers that discourages reporting issues. High rents paired with aging buildings and security lapses leave some feeling the value has slipped. Management's record is uneven. Alfredo and Yvonne demonstrate genuine care, but reports of discriminatory staff conduct, slow action on serious defects, and a property manager (Kate) deemed unfit by at least one long-term tenant suggest inconsistency at the leadership level. For those prioritizing location and staff warmth, it works; for those needing reassurance about safety, upkeep, or affordability, proceed with caution.

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Allegre Point Apartments

#266

67

Allegre Point Apartments

4.1(109)✓ Google-verifiedPublishes prices

Allegre Point draws strong praise for attentive leasing staff (LaTanya, Arlene, Hermes) and responsive maintenance, with residents enjoying a quiet, gated community and regular events. New move-ins report welcome gifts and personalized tours. However, longer-term residents cite chronic roach problems, package theft, and management slowness on serious complaints, with one resident noting a marked decline over their three-year stay; another reported a week of silence on a credit reporting error. The divide appears tied to tenure and staff consistency. High satisfaction centers on the leasing and maintenance experience; dissatisfaction emerges from pest control lapses and management accountability on complex issues. Gated grounds and community amenities (dog park, pool, Starbucks cafe, pantry) are genuine draws, but pest control and theft require honest investigation before commit.

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Bridge at Mesa Verde

#267

73

Bridge at Mesa Verde

4.3(227)✓ Google-verified

Residents consistently praise Bridge at Mesa Verde for outstanding maintenance staff (especially Bailey) who resolve issues same-day, and leasing agents who genuinely invest time in placement. The property looks sharp inside and out, with well-kept dog parks, pools, gym, and a walking trail that appeal to active tenants. However, multiple residents report repeated catalytic converter theft, car break-ins, package theft, and car theft despite paid parking and prior security presence. Management acknowledges no camera coverage, leaving residents feeling unprotected. Strong on hospitality and upkeep, weak on security and accountability.

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The Albright

#268

73

The Albright

4.3(99)✓ Google-verified

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

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Lakeline Parmer Lane Apartments

#269

62

Lakeline Parmer Lane Apartments

3.6(271)✓ Google-verifiedPublishes prices

Strong staff engagement drives positive tours and move-ins, with Maria and Tabitha named repeatedly for attentiveness and bilingual support. Maintenance and cleanliness earn consistent praise. However, pest infestations, unresponsive office lines, and operational issues undercut confidence in management follow-through. Current residents report satisfaction with amenities and safety, but a subset encounters roaches and poor communication when reaching out after hours or seeking support. The wide review spread (55% five-star, 32% one/two-star) suggests inconsistent execution across units and time.

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Woodchase Apartments

#270

72

Woodchase Apartments

4.1(155)✓ Google-verified

Most long-term residents praise the property for its quiet setting, quick maintenance response, and staff who genuinely seem to care about tenant wellbeing. The complex hosts regular community events and maintains grounds well. However, newer complaints about deposit disputes and how management handles contractor mishaps suggest a gap between frontline staff performance and leadership accountability. Staff members like Iris, Desiray, Alyssa, Rudy, and Nick are repeatedly named for their helpfulness, though the same Alyssa faces criticism for miscommunicating policy and refusing to refund a deposit after admitting fault. Long-term residents report feeling safe and having the support they need; prospective tenants should know disputes may not be resolved in their favor.

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Bell Southpark Apartments

#271

69

Bell Southpark Apartments

4.2(1337)✓ Google-verified

Bell Southpark draws residents with attractive finishes and a strong location near Southpark Meadows and I-35, but quickly disappoints on follow-through. Management prioritizes cosmetic updates over core issues: packages vanish from broken lockers, trash sits overflowing despite valet fees, noise complaints go unresolved for months, and gates remain propped open. Tenants face reactive staff who enforce strict parking and trash rules against residents but appear indifferent to their own service failures. A new corporate ownership has shifted the tone from approachable to transactional, with opaque policies (guest limits, equipment availability, clubhouse capacity restrictions) discovered only after lease signing. Alberto Lopez and Hunter in leasing stand out for genuine responsiveness, yet they cannot offset the broader pattern: late payment issues met with steep fees and confusing payment systems; security failures acknowledged but unchanged; pests, fleas, and roaches treated with surface fixes rather than prevention. Reviewers who stayed longest describe a sharp decline once management changed, and many cite the gap between glossy tours and grim reality as the breaking point.

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The Standard at Domain Northside Apartments

#272

63

The Standard at Domain Northside Apartments

3.7(326)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team's recent overhaul, with Maintenance Supervisor Yonny Mendez-Pinto and technicians like Eduardo and Emilio earning consistent recognition for proactive, quick repairs and visible property involvement. The leasing team, particularly Alexis and Nathan, draws repeated compliments for knowledge and warmth. However, serious safety complaints surface: two residents report unaddressed lock issues, car break-ins, and roach sightings, with management perceived as dismissive rather than accountable. New renters and six-year residents alike note strong soundproofing and walkability, but the mix of five-star praise and one-star crises reflects an inconsistent experience. Current management and maintenance appear more engaged than in prior years, yet safety issues and deposit disputes remain red flags. The property's 60% five-star rating masks deeper tensions between amenity quality and resident protection.

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Hunters Chase

#273

62

Hunters Chase

3.4(215)✓ Google-verified

Half the reviews are five-star; the other half skew sharply negative, mostly over cleanliness and pests. Those who stay speak warmly of Peter and Raven at the front desk, quick maintenance turnarounds, walkable access to food and parks, and painless rentals. But recurring reports of roaches, stale odors, and move-in grime present a real friction point that management appears to acknowledge but struggles to fix. On the upside, in-unit washer/dryers ease daily life, rent stays manageable for single parents and budget-conscious renters, and the grounds stay tidy once you're settled. The staff is genuinely invested: maintenance can solve issues in under two hours, and office staff handle rental crises with grace. The neighborhood is leafy and quiet.

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Villages at Fiskville 55+ Senior Apartments

#274

72

Villages at Fiskville 55+ Senior Apartments

4.2(104)✓ Google-verifiedPublishes prices

Most residents highlight the staff-particularly Vanessa, Jenna, and recent manager Valencia-for genuine care and attentiveness during move-in and beyond. The community pool, fitness center, and resident events draw consistent praise. Security and past management failures stand out as serious concerns. Gate breaches, stolen packages, unpaid security contracts, and billing mess-ups frustrated long-term residents, though newer management appears to be turning things around.

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View at Estancia

#275

71

View at Estancia

4.3(143)✓ Google-verified

Most residents praise the leasing team's friendliness and attention, calling tours smooth and stress-free. The units feel modern and well-maintained, with maintenance staff quick to respond. Amenities like the pool, gym, and golf simulator draw genuine enthusiasm. However, several serious issues surface: towing policy changes without clear resident notification, unresolved water billing overcharges since October 2025, and poor package security. One resident reported discriminatory treatment and unwelcoming behavior from staff, compounded by a theft (vehicle tires stolen) that management failed to investigate. Noise and thin soundproofing are recurring frustrations. The strict policies and frequent monitoring frustrated some residents enough to leave.

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Marquis at Treetops

#276

73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

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Bridge at SoCo Crossing

#277

58

Bridge at SoCo Crossing

3.5(183)✓ Google-verified

Under the previous Griffis management, residents praised fast maintenance and clean amenities. Since AMP took over in December 2025, complaints have spiked: the pool was closed for four months with inadequate notice, water shuts off without warning, and front-office staff ignore calls and emails. Long-term tenants are leaving over communication gaps and deferred upkeep. Staff like Jasiel and Luis still earn five-star maintenance reviews for responsiveness and professionalism. But management's rush to upgrade windows for Section 8 eligibility created construction chaos, broken dog park gates remain unfixed, landscaping has deteriorated, and after-hours emergency lines fail to answer. The shift in ownership has fundamentally altered the resident experience.

Pet-Friendly ApartmentsLuxury ApartmentsAffordable & Section 8 Housing

The Allure Apartments

#278

61

The Allure Apartments

3.8(203)✓ Google-verifiedPublishes prices

Five-star reviews consistently highlight the attractive property design, strong leasing team help (staff members Nick, JP, Isabella, and Brad named), and walkable Cedar Park location near shops and schools. However, a substantial portion of reviewers report slow maintenance response (washing machines, ceiling leaks, window damage taking months), a recurring roach infestation despite monthly treatments, broken security gates, and management unresponsiveness through both current and past leaders. Long-term residents describe a pattern of cosmetic upgrades while core problems like pest control and trash service remain unaddressed, paired with steep renewal price increases.

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MAA Wells Branch

#279

65

MAA Wells Branch

3.8(280)✓ Google-verifiedPublishes prices

Five-star ratings often center on specific maintenance staff (Adam M, Adam G, Gary) who solve problems quickly and professionally, and property manager Melissa who genuinely advocates for tenants. However, a substantial portion of lower ratings describe systemic issues: management silos that leave complaints unaddressed, appliances that fail after repair, work orders closed without fixes, and delayed responses to health hazards. The experience depends heavily on who handles your case. Pet owners cite the dog parks as a draw, but some note that management fails to enforce rules around nuisance barking. Early evidence of management missteps includes car towing without proper notice and unexplained collection charges months after a declined application.

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The Maris

#280

66

The Maris

4.2(74)✓ Google-verified

The Maris attracts residents who love its design, location, and staff warmth during move-in, but a growing number struggle with compound security lapses: a broken garage gate (unfixed for months), repeated vehicle break-ins and tire theft, unauthorized maintenance entry into occupied units, and unexplained towing of registered vehicles. The property feels split between residents who had early positive experiences (with staff members Jeffrey, Elyse, Helen, and Eric praised by name) and those who arrived as these issues mounted and now question whether the luxury price point justifies the friction. Security concerns overshadow amenities for many. Reviewers report management acknowledges plans to add cameras and repair the gate but slow follow-through erodes trust. One reviewer called out the Fetch package system as inefficient compared to traditional mail rooms. On the flip side, residents praise the pool, fitness events, and the actual apartment finishes, and those without security incidents or parking disputes remain genuinely happy.

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Willow Brook

#281

59

Willow Brook

3.4(189)Publishes prices

Maintenance and office staff earn consistent five-star praise for speed and professionalism, with the grounds kept clean and amenities like a year-round pool well-maintained. However, multiple residents report persistent cockroach problems, dated finishes, and serious safety concerns including car break-ins, theft attempts, and a high homeless presence nearby. The building struggles with infrastructure issues (water pipe failures, needed foundation repairs) and residents object to forced internet charges and penalty fees for late payments. Most who stay long-term value the location and service enough to overlook the property's age, but newer tenants often leave disappointed by the gap between rental price and condition. The pet policy itself draws no specific complaints in reviews.

Pet-Friendly Apartments

Tramor at Autumn Park

#282

61

Tramor at Autumn Park

3.8(59)✓ Google-verifiedPublishes prices

Tramor at Autumn Park delivers value-conscious pet owners an affordable option in the Round Rock corridor, with strong praise for staff like Miranda and responsive maintenance when engaged. However, recent reviews flag air quality complaints, inconsistent customer service depending on staff, and ongoing noise and facility issues that undercut the experience.

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Veranda

#283

70

Veranda

4.2(229)✓ Google-verified

Staff named by residents-Rigoberto, Amaya, Rodrigo-earn consistent praise for genuine kindness and professionalism; many renew leases specifically for the people and amenities. Yet reviewers report serious gaps: two-month delays fixing hot water, unheated apartments during freezes, black mold, and thin walls letting in neighbor noise and music. Leasing staff win high marks for the process, but several say attitudes shift once you move in, with maintenance requests left hanging and some staff appearing dismissive. Facilities shine visually, pool and pilates studio draw people, and pet owners feel welcome. The tension lies between the people residents love and the systems they describe as broken. Package theft and common-area odors add friction. At this price point near the freeway, reviewers expect faster fixes on essentials like hot water and heat.

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The Bowen

#284

66

The Bowen

4.1(108)✓ Google-verified

The Bowen draws strong praise for location, staff warmth, and thoughtful unit finishes, but faces serious issues with ventilation, maintenance follow-through, and move-out billing that many residents dispute. Unit design and neighborhood walkability appeal to long-term residents who value the area; however, those sensitive to air quality, appliance reliability, and transparent management practices should look elsewhere.

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Ascend at Pioneer Hill

#285

72

Ascend at Pioneer Hill

4.5(75)✓ Google-verifiedPublishes prices

Most residents praise the new construction, spacious layouts, and genuinely welcoming staff who handle problems proactively. Libni stands out for Spanish-language support and attentiveness to resident concerns. However, early complaints focus on thin walls, poor soundproofing, and structural shortcuts that make units feel poorly built despite the modern aesthetic. One serious report of a vehicle theft with minimal security response undercuts confidence in resident safety and management follow-up. The building and location shine, but noise issues and security gaps are real factors to weigh before committing.

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Leander Station Senior Village

#286

66

Leander Station Senior Village

4.2(55)✓ Google-verified

Most reviewers praise the friendly atmosphere, named staff, and active social calendar, with several residents reporting they found the transition into senior living seamless and welcoming. However, two serious 1-star complaints detail management bullying, alleged retaliation against residents who file complaints, roach infestations, and poor maintenance responsiveness, creating a split picture between positive day-to-day experiences and systemic concerns about resident treatment and facility upkeep.

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Milan Apartments

#287

61

Milan Apartments

3.5(256)✓ Google-verified

Most residents praise Milan's maintenance team and office staff, particularly Diana, Mariela, and Nataly, along with the resort-style amenities and clean property. Several five-star reviews highlight smooth move-in experiences and responsive upkeep. However, a vocal minority reports ongoing maintenance issues, disputes over garage storage rules, and a controversial towing practice where cars are removed from common parking areas even when the leasing office is closed. Management has been slow to respond to towing complaints via email.

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Medina Highlands

#288

66

Medina Highlands

4.0(165)✓ Google-verifiedPublishes prices

Half the reviews celebrate the location, staff responsiveness, and amenities; half report systemic neglect that management has refused to fix. Fire alarms trigger nightly without cause, trash rooms overflow for months, pests infest common areas, and poor construction (thin walls, faulty infrastructure) makes units uncomfortable. One-year residents describe these as known but unaddressed problems.

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Escalon Townhomes

#289

72

Escalon Townhomes

4.4(52)✓ Google-verifiedPublishes prices

Most tenants and visitors praise the townhome layouts, finishes, and Escalon's leasing staff, especially Mike Osso. Multiple reviewers named staff members (Rob, Leita, Austin) for going the extra mile on tours and problem-solving. Move-out disputes and maintenance delays cloud the picture. One tenant paid over $1,000 in unexpected charges; another waited two and a half months for a partial deposit refund after reporting unaddressed maintenance (broken heater, flooded sink, spider infestations). Tour availability has also frustrated some.

Luxury ApartmentsTownhome & Garden-Style CommunitiesAffordable & Section 8 Housing

Highline Apartments

#290

62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

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Bexley at Silverado

#291

65

Bexley at Silverado

3.9(147)✓ Google-verified

Bexley Silverado divides sharply between residents thrilled with the leasing team and grounds and those frustrated by move-in defects and management responsiveness. Early months deliver friendly staff (Maddy and Troi stand out) and well-kept common areas, but serious problems emerge: broken appliances on arrival, dirty unit conditions, safety gaps like unlit walkways, and maintenance tickets that close without explanation. Recent management changes and avoidance of direct communication have escalated concerns, leaving some residents feeling unsupported through legitimate issues.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Hills at Leander

#292

62

Hills at Leander

3.8(96)✓ Google-verifiedPublishes prices

Residents who have settled in praise the grounds, pool, and named staff members Rafael, Luvrin, Esmeralda, and Nubia for genuine, attentive service. The community offers activities and affordable senior apartments. New visitors sometimes encounter cold front-desk treatment. Long-term issues include elevator breakdowns without adequate alternatives for elderly residents, recurring mold tied to HVAC failures, and slow response to some repair requests. Management quality has fluctuated, though recent upgrades to carpets and outdoor spaces are noted.

Senior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

River Stone Ranch

#293

71

River Stone Ranch

3.8(311)✓ Google-verified

Residents consistently praise the responsive maintenance team, named staff members who go above and beyond, and a lively calendar of community events that foster real friendships among neighbors. The location near Sunset Valley and the greenbelt trail appeals to those wanting quick downtown access without urban noise. Staff like Mersadies, Joey, and Rob are named repeatedly for warm personal attention, though one resident flagged inconsistent performance, and a single report cited pet waste neglect warranting attention. The complex balances upscale finishes (wood burning fireplaces, updated units) with genuinely affordable pricing for the area, attracting residents who've rejected pricier communities. Pool parties, brunch events, bingo nights, and happy hours sustain engagement. Leasing staff follow up personally during touring, and the office addresses issues by name rather than form.

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The Oaks at Techridge

#294

71

The Oaks at Techridge

4.0(226)✓ Google-verified

Most residents praise the clean, green spaces and staff responsiveness, with repeat mentions of Shielyn (Assistant Community Manager) making leasing and move-in stand out. Maintenance responds quickly, amenities are well-kept, and the neighborhood feels safe and convenient for three-year residents. However, consistent complaints surface around pest control delays and infestation, overnight commercial truck noise facing the street, and unexplained rent hikes month-to-month. Security gaps (no cameras, theft incidents) and occasional staff rudeness undercut the otherwise positive experience.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

The James on Grand Avenue

#295

62

The James on Grand Avenue

3.8(104)✓ Google-verifiedPublishes prices

The James draws praise for helpful leasing staff, responsive maintenance, and fair pricing for newer units in a convenient North Austin location. However, reviews flag significant frustration over noisy tenants (especially at the pool on weekends), roach infestations, a frequently broken elevator, and poor neighbor behavior like pet waste and vandalism. Quality of life depends heavily on which neighbors you get.

Luxury ApartmentsAffordable & Section 8 HousingStudent Housing

Bristol Heights

#296

59

Bristol Heights

3.3(315)✓ Google-verifiedPublishes prices

Most recent five-star reviews praise a genuinely engaged staff: front desk, maintenance technicians Gabriel and Justin, and community manager Lisa earn consistent mention for going above and beyond. Long-term residents highlight quick maintenance response and a peaceful environment with good amenities, trees, and nearby shopping. However, a significant minority report serious gaps. Move-in experiences vary wildly, from clean units to apartments with flies, broken appliances, and deferred maintenance. Complaints escalate to pest infestation, lax security (gates often open, car break-ins reported), and frustration with management's move-out deposit practices. The gap between best and worst experiences suggests inconsistency in execution.

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The Oaks on Chisholm Trail

#297

61 low data

The Oaks on Chisholm Trail

4.0(32)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise staff like Nicole and Tre, community grounds, and pet policies. Many others report aggressive fees (cleaning, double-charged insurance, excessive deposits), poor construction (foundation cracks, loose door knobs), persistent pest issues, and relentless towing despite limited parking. Application barriers including high bank balance demands raise fairness concerns.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Emerson at Wells Branch

#298

65

Emerson at Wells Branch

3.9(161)✓ Google-verified

Emerson's reputation splits sharply. Five-star reviews praise Alex, Arial, Taylor, and Linda for responsiveness, professionalism, and genuine care; one tenant called the maintenance and communication efficient. One-star reviews cite pervasive pest issues (ants, spiders, roaches in garages), poor sealant work, and a management shift that left billing complaints unanswered. Reports also flag selective rule enforcement, overzealous package-handling corrections, and alleged unresponsiveness to serious incidents.

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SoCo Park Apartments

#299

71

SoCo Park Apartments

4.2(187)✓ Google-verified

Residents who feel connected to the team praise Brittany and Martha by name for going beyond job duties, and many highlight staff who show genuine care. The grounds and common areas draw consistent positive mention. However, a vocal minority report serious friction: the pool advertised as open remains locked for months, AC repairs drag on for weeks, and lease violations appear swiftly after negative reviews are posted elsewhere. One resident filed a complaint with the Attorney General over deceptive pool advertising. The gap between five-star loyalty and one-star frustration maps clearly to management responsiveness and maintenance speed. Those who get quick answers feel heard; those waiting months for fixes feel abandoned. The $40 annual pet screening fee applied to all residents is not disclosed upfront, and office staff now require appointments instead of phone calls.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Preserve at Wells Branch Apartments

#300

65

Preserve at Wells Branch Apartments

3.9(209)✓ Google-verifiedPublishes prices

Most residents report friendly staff and speedy maintenance, with clean grounds and a peaceful setting close to shops and I-35. A significant minority describe management dismissiveness over serious problems, recurring water outages, structural safety questions, and wildlife intrusions that went unresolved despite requests. Named staff members Jaqueline, Lizzie, Timothy, Jacky, Yeny, and Matt drew specific praise for helpfulness and customer service. However, some tenants report their concerns ignored or met with "attitude," and a few mention maintenance arriving late or incompletely addressing issues like HVAC leaks and balcony safety.

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Last updated 2026-09-22