Austin Apartment Reviews Guide
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The Evergrove

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 58 Google reviews · How we rank ›

4.8(58) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
The Evergrove
Location
Leander
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
58
Ranking
#185 in Luxury Apartments
Best for
Renters who prioritize a smooth application process and modern amenities over long-term responsive management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Leasing staff, particularly Arissa and her team, earn consistent praise for thoroughness and kindness during the application process. However, residency reveals significant cracks: water damage and mold go unaddressed, management ignores calls and voicemails, amenities fail (pool closed indefinitely, fire pit non-functional), and the complex applies vague lease rules with undisclosed fees on short notice. Maintenance responds quickly when it does show up, but overall accountability drops sharply once you move in.

Praised for
  • leasing staff professionalism and attention
  • maintenance response speed
  • community amenities and grounds
  • modern apartment finishes
Watch-outs
  • unresponsive management and poor communication
  • water intrusion and mold issues
  • poorly enforced lease rules with surprise fees
  • infrastructure failures (pool, fire pit, gate, parcel lockers)
friendly-staffresponsive-managementunresponsive-maintenancewell-maintainedslow-maintenance
Best for: Renters who prioritize a smooth application process and modern amenities over long-term responsive management.
Think twice if: Residents with maintenance needs should verify responsiveness first; water damage, mold, and unwritten fees have caused serious problems.

What this place gets right

  • leasing team known for patience and detail-oriented service
  • fast maintenance response time when contacted
  • modern finishes and grounds
  • greenbelt and creek access

Before you tour or apply

  • Arissa Colburn and Larissa praised for leasing support and thoroughness
  • Maintenance staff Chris and John noted for quick response
  • Patio lighting and 'unsightly items' fines enforced with vague lease language and two-day notice
  • Water intrusion and mold documented by resident; mold testing refused by management
  • Fire pit, pool, gate app, and parcel lockers reported non-functional for extended periods

Resident ratings

Affordable & Section 8 Housing
Vague lease enforcement and surprise fees create financial uncertainty for renters.
Luxury Apartments
Modern finishes praised, but maintenance failures and mold issues contradict luxury positioning.
Pet-Friendly Apartments
Pet-friendly designation claimed; reviews do not address pet policies or restrictions.
Townhome & Garden-Style Communities
Balcony and patio access with greenbelt views mentioned, but undisclosed decorating restrictions enforced.
Student Housing
Coworking space and modern amenities suit younger renters, but communication gaps present risk.

How it stacks up

  • Rated 4.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

How We Score
Star rating 71
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
53
4
2
3
0
2
1
1
2

FAQ

How fast do maintenance requests get handled?
One to two days after submission, sometimes same-day. However, multiple reviews report unresponsiveness to calls and voicemails, so results vary.
What happens if I put decorations on my patio?
The lease includes a vague 'no unsightly items' clause; management has enforced this with fines and only two days' notice to remove items, despite no prior issues.
Are there any undisclosed fees I should know about?
Yes. Reviews mention surprise fees for patio decorations and violations of unclear lease terms, applied with minimal notice.

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Last updated 2026-09-08