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Maple Ranch

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 47 Google reviews · How we rank ›

4.6(47) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
Maple Ranch
Location
Leander
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
47
Ranking
#119 in Luxury Apartments
Best for
Families and professionals who value responsive maintenance and don't rely heavily on evening internet or late-night parking.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-08-04.

What we found

Residents consistently praise the responsiveness of maintenance staff (Ernesto and Freddy fix problems within minutes) and the professionalism of office teams like Marissa and Roland. The property itself is clean and quiet, with a smaller-community feel that builds resident connections. However, WiFi reliability is a persistent problem, failing nearly nightly at 11pm, and parking becomes chaotic at capacity, forcing late-evening arrivals to distant spots. Some residents also report fee surprises and felt misled by advertisements showing balconies and yards that did not match their units.

The standout strength is staff dedication: maintenance workers are named repeatedly in five-star reviews for going beyond quick fixes to handle emergencies on weekends with professionalism. Despite infrastructure headaches, the overwhelming majority rate the community five stars, citing the team's genuine care and the welcoming atmosphere they create.

Praised for
  • quick maintenance response (20-minute AC fixes)
  • friendly, professional office and maintenance staff
  • clean, well-maintained property
  • quiet, peaceful community atmosphere
Watch-outs
  • WiFi cuts out nightly around 11pm, sometimes all day
  • parking severely inadequate at full capacity
  • misleading floor plan advertising (balcony/yard discrepancies)
  • hidden fees not disclosed during walkthrough
responsive-managementwell-maintainedfriendly-staffquiet-communityparking-issues
Best for: Families and professionals who value responsive maintenance and don't rely heavily on evening internet or late-night parking.
Think twice if: Those who work nights, arrive home late, or need stable high-speed internet should ask about parking availability and WiFi reliability before signing.

What this place gets right

  • Maintenance responds in under 20 minutes for emergencies
  • Named staff (Ernesto, Freddy, Marissa, Roland) known by residents
  • Clean, quiet, personalized small-community atmosphere
  • Pool, fitness center, pickleball court, EV charging

Before you tour or apply

  • Ernesto (maintenance) responds to emergencies within 20 minutes and handles water emergencies on weekends
  • Freddy (maintenance) praised for quick responses and helpfulness
  • Marissa (office) goes above and beyond with residents and their children
  • Roland (office) attentive and responsive to concerns
  • AC repair times documented at under 20 minutes
  • WiFi fails nearly nightly at 11pm and sometimes for full days

Resident ratings

Luxury Apartments
Upscale finishes praised, but units smaller than advertised; WiFi and parking issues detract from luxury positioning.
Townhome & Garden-Style Communities
Floor plans complimented but advertising of balconies/yards does not always match unit types, misleading prospective renters.
Pet-Friendly Apartments
Website claims pet-friendly community; no complaints or praise in reviews specifically address pet policies or experiences.
Student Housing
Quiet atmosphere and friendly staff appeal to students, though WiFi outages and parking stress would frustrate student residents.

How it stacks up

  • Rated 4.6 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 19% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 73
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
39
4
2
3
3
2
0
1
3

FAQ

How fast does maintenance respond to emergencies?
AC repairs and water emergencies have been fixed within 20 minutes, with staff like Ernesto available on weekends.
Is parking available for evening residents or shift workers?
Parking becomes scarce by 8pm at full capacity; residents report having to park far from their units and difficulty finding spots, especially for those arriving late.
Is the internet reliable?
WiFi cuts out nearly every night around 11pm and sometimes fails for full days. Residents report outages as a recurring issue.
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Last updated 2026-09-08