Austin Apartment Reviews Guide
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Pet-Friendly Apartments in Greater Austin

Page 4 of 5: businesses ranked 301-400 of 469. Ranked by score and relevance, start from the top or open the full map view.

Ellwood at Lake Travis
#301
61

Ellwood at Lake Travis

3.6(635)✓ Google-verified

Ellwood presents a sharp divide: residents who land responsive maintenance (Franklin praised by name) and arrive to clean units report genuine satisfaction, especially families and students valuing the dog park and security. Others face weeks of no reply from leasing or maintenance, paperwork mistakes that multiply, and towing policies that catch renters off-guard. Common complaints center on gates left broken, overwhelming pet waste in parking areas, and management that grows evasive when tenants move out, sometimes sending accounts to collections without providing promised statements. The complex is not poorly built, but staff bandwidth and follow-through appear inconsistent. Guests pay $5 daily for parking; registered vehicles still face towing if rules are misunderstood. Those relocating from out of state reported long waits for email replies, though residents after move-in say maintenance responds quickly to work orders. The gap between what reviewers expect of a "luxury" property and what they experience with upkeep, communication, and accountability is the core tension.

Luxury ApartmentsPet-Friendly Apartments
Cypress Gardens
#302
65

Cypress Gardens

3.8(217)✓ Google-verified

Front desk staff, especially Chrissy and Larissa, earn consistent praise for warmth and problem-solving. Pools, fitness center, and grounds are well-kept, and rent is reasonable for Cedar Park. The complex struggles with widespread roach problems, paper-thin walls that carry noise, outdated units with plumbing issues, and slow maintenance response during peak demand. Recent residents report bedbugs, mold on move-in, and surprise water shutoffs. Serious issues emerge in recent reviews: pest control remains inadequate despite complaints, move-out fees shock departing residents, and gym hours have shrunk from 24/7. Long-term residents note the complex has deteriorated under current management. Families and individuals seeking affordability and amenities may still find value here, but pest and soundproofing concerns are material deal-breakers for many.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Villas of Mason Hills
#303
65

Villas of Mason Hills

4.2(43)✓ Google-verified

Residents praise the quiet, house-like setting with private yards and modern finishes, and several note excellent maintenance staff. However, reviews reveal a widening gap between initial and current management quality. Long wait times for repairs, unanswered calls, and unresolved issues like electrical faults dominate recent complaints, with residents reporting management avoidance and a shift toward purely transactional interactions.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Residences at Saltillo
#304
60

Residences at Saltillo

3.5(239)✓ Google-verifiedPublishes prices

The leasing team delivers personal attention during sign-up, and the location above Whole Foods with lake trail access is genuinely hard to beat. However, management becomes evasive once you move in: residents report $5,000+ overcharges on exit, stolen packages, unresolved noise complaints lasting half a year, and hallways that rarely get cleaned. Staff quality varies sharply by role. New residents in some blocks report good maintenance turnaround and friendly support. Long-term tenants and departing residents tell a different story, flagging dishonest billing, inconsistent explanations, and a pattern of avoiding responsibility for security and neighbor disputes. Block location appears to matter for your experience.

Pet-Friendly Apartments
Barton Creek Landing
#305
60

Barton Creek Landing

3.6(148)✓ Google-verifiedPublishes prices

Barton Creek Landing's draw is clear: proximity to the Greenbelt and a maintenance standout named Jeff who handles requests same-day or next. On-site staff earn consistent praise for courtesy and effort. However, residents report a steep gap between marketing and reality. Corporate management levies surprise fees, refuses to itemize charges, and has sent residents to collections over carpet disputes. Pest problems (cockroaches, rats, scorpions) recur despite the location being advertised as premium. Pool temperature swings, a broken hot tub, and a gate app that regularly fails to unlock add to frustration. Water shutoffs lasting days or longer happen frequently, sometimes without proper notice. Residents note the buildings feel dated and rent does not account for these drawbacks. The on-site team tries hard but cannot override corporate policies residents find harsh. One long-term tenant called the complex "good value for upper mid-range living" and praised communication during the 2021 freeze, but this voice sits alone amid complaints about fee creep, maintenance delays at corporate level, and a disconnect between what is marketed and what is delivered. The location remains the strongest asset.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
The Goodwin
#306
67

The Goodwin

4.1(110)✓ Google-verifiedPublishes prices

Strong leasing team experience contrasts sharply with recurring operational failures. Multiple reviewers praise Karolina, Cara, and Paige for patient, thorough tours and smooth check-ins; new management is credited with fixing elevators, the garage gate, and common-area cleanliness. Yet long-standing complaints dominate: fire alarms at odd hours, elevator downtime (repeatedly broken), garage door malfunctions, chronic hot-water shortages, roaches, and trash chutes that overflow into hallways. One reviewer reported being required to sign an NDA to break a lease, leaving charges disputed months after move-out. The building's physical bones seem solid (high ceilings praised, individual units appealing), and amenities are genuinely premium. But systemic maintenance gaps, poor neighbor-enforcement (dog urine in elevators, uncurbed pets, fast driving), and water-damage patches suggest ongoing construction debt. Recent management changes show promise, yet the texture of daily living remains frustrated: fire alarms interrupting sleep, damp dog park, flooded lobby during rain, rotisserie-style staff turnover, and internet locked to one provider.

Luxury ApartmentsPet-Friendly Apartments
Perch
#307
67

Perch

4.1(127)✓ Google-verified

Perch attracts residents who value upscale design and community spaces, with staff-especially Nicholas, Patrick, and Emily-earning consistent praise for smooth leasing and responsive service. The grounds, pool, and Golden Hour bar create an appealing retreat feel. However, serious infrastructure problems undermine the luxury positioning. Chronic WiFi failures (provided by WhiteSky) make work-from-home untenable; poor sound insulation means neighbors' conversations and footsteps carry freely; parking is both tight and policed aggressively, with frequent towing complaints; and roaches and other pests recur despite treatments. Hot water inconsistency and unclear lease terms add to resident frustration. The gap between amenity quality and core utility reliability drives price-sensitive critics to call it overpriced for what residents actually experience daily.

Luxury ApartmentsPet-Friendly Apartments
Bridge at Center Ridge Apartments
#308
71

Bridge at Center Ridge Apartments

4.2(301)✓ Google-verifiedPublishes prices

Most residents praise the quiet atmosphere, well-maintained grounds, and quick maintenance response from staff like Homer and Homero. However, multiple five-month-old reviews document a persistent cockroach infestation affecting several units, repeated failed pest control treatments, and management's refusal to compensate residents or allow free unit transfers, leaving families dealing with health issues and wasted food. Recent five-star reviews from the past two months suggest the property has improved operationally, with fast move-in support from leasing staff like Britany and Josi. The tension between the positive experience of new residents and the unresolved pest crisis of earlier tenants remains the property's defining issue.

Luxury ApartmentsPet-Friendly Apartments
The Copeland
#309
71

The Copeland

4.2(291)✓ Google-verified

Ashley, Laura, Elysiana, and Tony earn consistent five-star praise for leasing and move-in support. Recent months show strong turnarounds in management responsiveness and maintenance speed. However, one resident reports repeated failures across elevators, doors, key fobs, mailboxes, and water systems within two months, with slow initial responses to emergencies. The property splits sharply between those who landed good staff and quick fixes versus those caught in infrastructure crises. Jordan and the maintenance team now deliver same-day repairs under improved leadership. Amenities and layouts draw interest during tours. Yet a five-year resident's documented trail of concurrent breakdowns suggests the property still struggles with proactive maintenance planning despite staff enthusiasm.

Luxury ApartmentsPet-Friendly Apartments
Travesia Apartments
#310
70

Travesia Apartments

4.1(308)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, with same-day repairs common before 4pm. However, office management falls short: residents report rude staff at leasing, unexpected fees, dirty common areas (particularly the pool), and unresolved pest issues. The divide between skilled technicians and administrative problems shapes the experience.

Luxury ApartmentsPet-Friendly Apartments
Springs at Round Rock
#311
71

Springs at Round Rock

4.1(215)✓ Google-verifiedPublishes prices

Springs at Round Rock appeals strongly to those who stay: staff earn consistent praise for warmth and responsiveness, grounds stay clean, and rents undercut nearby complexes by hundreds per month. Yet a vocal minority face serious obstacles. Several residents report AC failures left unresolved for weeks despite repeated requests, with management dismissing concerns as nonsense. Mold and roaches have been mentioned, though infrequently, raising questions about maintenance priorities when crisis hits. The property shines in good weather with a welcoming vibe and solid day-to-day operations. Maintenance staff, named individuals like Jimmy included, genuinely help when they can. Pet amenities (spa, leash-free grounds) exist on paper. But the business struggles under stress: when systems fail in summer heat, residents say they are left in unsafe conditions while management goes silent. A long-term tenant renewed five times; others fled after one season.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
Merritt Legacy Apartment
#312
61

Merritt Legacy Apartment

3.8(62)✓ Google-verified

Long-term residents praise the friendly staff and quick maintenance response, though several note safety concerns with pest problems managed inconsistently. More recent complaints describe emergency systems that malfunction repeatedly, maintenance ignoring explicit repair requests, poor communication from the office, and structural issues including water damage and possible mold that management disputes.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
95Twenty
#313
60

95Twenty

3.5(179)✓ Google-verified

Maintenance staff deliver fast, professional repairs - dishwashers fixed within 36 hours, drain requests answered same day. Some leasing consultants like Sylvia, Daniel, Alyson, and Victor earn genuine praise for care. But management creates a sharp divide: front-office staff frequently described as dismissive or rude, communication inconsistent, promised credits going unresolved after months. Common areas show wear (pool turns dark green, gym equipment stays broken for extended periods, dog waste bags missing despite pet fees). Units feature modern appliances and in-unit laundry, but reviewers report roaches and ants despite paid treatment. One 3-year resident paid $1,400 in charges for two screw holes. Location near Domain suits commuters well. Reviewers split sharply: long-term happy residents praise the quiet vibe and friendly neighbors; newer or departing residents call it overpriced for the actual condition. The bark park and resort-style pool exist in theory, but upkeep complaints outweigh marketing claims. Families and remote workers who avoid management contact and tolerate wear report staying; those expecting luxury service or reliable upkeep leave frustrated.

Pet-Friendly ApartmentsLuxury Apartments
RR
#314
56 low data

Round Rock Oak Grove Apartments

4.0(9)✓ Google-verified

Most recent reviews praise the quiet setting and management responsiveness since ownership changed in 2023. Review history is thin and spans years, limiting broader detail.

Senior Living ApartmentsStudent HousingLuxury Apartments
Broadstone North Ridge
#315
70

Broadstone North Ridge

4.2(145)✓ Google-verified

Richard and Brenna shine in leasing, but once moved in, residents hit a wall. Parking forces 10-minute walks late at night, bugs and crickets infest units for months, and maintenance drags on repairs. The upside: gorgeous, recently updated units, a thriving pool and fitness scene, and staff who genuinely care. Not a place for anyone without patience for persistent pest battles or those who rely on convenient parking. What keeps people here is community-residents make real friendships at the pool and around the grounds. The gym and common areas stay immaculate. But the gap between leasing charm and daily reality is real, especially when a baseboard stays broken or hot water goes missing during disputes with management.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
The Creek Apartments
#316
64

The Creek Apartments

3.8(226)✓ Google-verified

Staff warmth draws praise from some residents, especially property manager Charlotte and maintenance response times. However, repeated complaints about mold, roaches, mice, and dirty move-in units undermine the community's appeal. Security lapses, communication delays, and thin-walled construction are cited alongside concerns about pet waste management and uneven rule enforcement.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Hollybrook Ranch
#317
65

Hollybrook Ranch

3.9(137)✓ Google-verifiedPublishes prices

Long-term residents credit Samir, Nakisa, and Mike by name for making their stay feel like home, citing swift AC repairs and attentive maintenance within 24 hours. Yet recent complaints describe a complex in transition: a management change mid-year sparked visible decline, with slow fixes on AC and toilets, parking chaos that triggered unfair late-night towing, and higher rates despite construction noise. Rude office staff and language barriers during inquiry calls have also damaged first impressions. Pet owners and newcomers face cleanliness issues in green areas and limited notice windows for repairs; one Spanish-speaking caller was hung up on twice. Longer-term residents from earlier periods praise the property's responsiveness, but the shift suggests operational consistency has become a gamble depending on who handles your request.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Lantower Ambrosio Apartments
#318
60

Lantower Ambrosio Apartments

3.6(409)✓ Google-verified

Jonathan Nieto, the maintenance technician, earns consistent praise for speed, professionalism, and clear communication on repairs. However, renters flag serious maintenance gaps: persistent humidity leading to mold and respiratory issues, smoke leaking through walls, trash accumulating for days, broken glass in parking lots, and pest problems. Move-out charges averaging $165-4,000 create tension, with some residents feeling overcharged after thoroughly cleaning units. The property markets upscale finishes and amenities (smart home tech, pool, pet park) that appeal on paper. In practice, common areas show neglect after holidays or weekends, and building interiors fall short of marketing promises. Staff responsiveness is strong; management systems and preventive maintenance appear weak.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Copperline at Village Oaks Apartments
#319
59

Copperline at Village Oaks Apartments

3.2(607)✓ Google-verified

Leasing tours and early resident experiences shine; CJ, Corre, and Yaneth consistently earn praise for attentiveness and professionalism. The property feels welcoming and secure to those who move in smoothly. However, residents with pest problems report weeks or months of failed treatment attempts, unresponsive office staff, and unsafe conditions. Appliance repairs also stall indefinitely. The divide is stark: move-in satisfaction versus sustained quality of life concerns. For potential residents, the critical question is pest control track record. Recent reviewers highlight the disparity between excellent leasing service and deteriorating maintenance responsiveness once problems emerge. Staff turnover and management inconsistency surface as ongoing themes.

Pet-Friendly ApartmentsLuxury Apartments
Berkshire Riverview Apartments
#320
59

Berkshire Riverview Apartments

3.7(233)✓ Google-verifiedPublishes prices

Front-line staff and maintenance crews earn consistent praise for going the extra mile, with leasing agents Thalia Flores and Jennifer Cortez, and maintenance specialists Santos and Cruz regularly cited for responsiveness and professionalism. Yet the property is undercut by serious, recurring problems that management has failed to address: widespread pest infestations across buildings, persistent theft and break-ins in garages and common areas, poor camera coverage, and an unwillingness to review footage or investigate incidents. Residents report being told security issues are "normal downtown," yet multiple former residents dispute this and point to nearby properties handling it better. Recent policy shifts add to frustration: new guest parking fees, inconsistent communication from the leasing office, and damage claims residents feel are inflated and sent to collections without clear notice. The disconnect is stark-residents consistently praise maintenance and neighbor community while describing corporate and front-office management as out of touch, policy-driven, and indifferent to quality of life. Construction noise from ongoing projects and future builds compounds the unease.

Pet-Friendly Apartments
The Flats on San Felipe
#321
59

The Flats on San Felipe

3.5(147)✓ Google-verifiedPublishes prices

Five-star and one-star reviews split sharply here. Fans praise the location, amenities, and certain staff members like Casey and Frank. Critics report a pattern of unresolved problems: maintenance fixes that don't stick, management ignoring email complaints for weeks, car break-ins, and loud neighbors facing no consequences. Some tenants describe confrontational office staff; others encounter no one at the desk during posted hours. The divide appears to depend heavily on which staff member you interact with and whether you're sensitive to noise and security. Specific concerns include recurring toilet clogs, water damage disputes, rising fees, and a general sense that management prioritizes collecting rent over solving problems. Long-term residents express frustration that new tenants get lease-break offers while they don't. The friendly maintenance team (Frank) and leasing staff (Kelita, Gloria) earn consistent praise, but that warmth doesn't extend uniformly across the office, and it doesn't address the structural issues with maintenance follow-through and neighbor enforcement.

Pet-Friendly ApartmentsLuxury Apartments
Horseshoe Apartments
#322
55

Horseshoe Apartments

3.4(21)✓ Google-verified

Horseshoe Apartments in Leander draws strong praise for clean, spacious units with quality finishes at competitive rates, supported by a responsive leasing staff. However, a significant subset of residents report serious problems: water intrusion and sewage concerns unresolved despite repeated requests, inadequate emergency maintenance response, poor soundproofing allowing neighbors' noise throughout day and night, and pest control failures despite monthly fees. Several residents cite management's dismissiveness toward habitability complaints as the core friction point.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
Aven Ridge
#323
64

Aven Ridge

3.8(134)✓ Google-verified

Aven Ridge draws praise for quick maintenance response, friendly leasing staff (particularly Alyssia), and clean grounds. Move-in experiences are often smooth and organized. However, significant complaints center on security deposit disputes-residents report months-long delays, false charges for carpet replacement and pet cleaning despite professional cleaning, and difficulty getting detailed billing explanations. Thin walls and inadequate enforcement of pet waste cleanup also frustrate residents. The shift to Greystar management appears to correlate with problems. Lease break handling, billing accuracy, and responsiveness to resident concerns are frequent pain points. Several longer-term residents report manipulative or deceptive practices around charges and lease terms. Staff quality varies by individual, and management's willingness to work with residents on documented issues seems inconsistent.

Luxury ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
EightyOne10 Blue Goose
#324
62

EightyOne10 Blue Goose

3.8(108)✓ Google-verified

Strong staff and maintenance responses earn consistent five-star praise, but a vocal minority report alarming pest infestations, faulty climate systems, and a parking scheme reviewers call predatory. Security lapses (vehicle theft, break-ins) and arbitrary rule changes under management create real frustration for longer-term residents, though newer arrivals often express satisfaction. The property markets itself as luxury but reviewers find the infrastructure and pest control fall short of that standard. Named staff like Keyla and Yomiuri stand out for responsiveness, yet management-particularly a manager named Lisa-draws complaints for inconsistent policy application and poor communication. Reviewers also flag forced utilities, exclusive electric service, and mandatory trash fees not disclosed upfront.

Pet-Friendly ApartmentsLuxury Apartments
Bridge at Goodnight Ranch Apartments
#325
69

Bridge at Goodnight Ranch Apartments

4.1(86)✓ Google-verifiedPublishes prices

Strong maintenance and staff standouts define most stays, though leasing office friction creates friction for some. Ronald, the maintenance team, and leasing staff Brian, Xavier, and Lisa earn repeated praise for going above and beyond. Residents prize the townhome feel, private yards, pet amenities, and quiet setting. A small group report administrative confusion, unresponsive follow-up, and deposit disputes that gave them pause before signing.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Bridge at Avery Ranch
#326
69

Bridge at Avery Ranch

4.2(158)✓ Google-verified

Newcomers encounter welcoming staff (Kelsey, Lily, Zack, Gabe named positively) and clean units that deliver on promises, with quick maintenance response when something breaks. But long-term residents report a sharp decline: mold in units, ignored noise complaints, filthy common areas, parking chaos, and management that quotes lease rules instead of solving problems or returning deposits promptly. Residents document poor follow-up on pest control, HVAC failures, and communication delays lasting weeks on urgent lease questions. The 4.2-star rating appears inflated by incentivized reviews. Look carefully at recent one-star feedback from multi-year residents and ask current tenants directly about maintenance reliability and management responsiveness before signing.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Lantower Edgewater Apartments
#327
60

Lantower Edgewater Apartments

3.6(345)✓ Google-verified

Lantower Edgewater's leasing team earns consistent praise for efficiency and knowledge, with move-in experiences often smooth and welcoming. However, broader operations stumble: gates remain broken, security feels lax, mail handling raised privacy concerns, and front-office staff struggle with noise complaints and maintenance coordination. Quality depends heavily on which staff member you encounter.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Arden Apartments
#328
63

The Arden Apartments

3.7(303)✓ Google-verified

Residents praise responsive maintenance staff and enjoy the spacious layout and resort-style amenities like the pool and dog park. Strong praise goes to named technicians like Rene Pujolar and leasing agent Micah. However, complaints about leasing office professionalism, neglected pool and gym facilities, and serious security issues including car theft attempts and unauthorized apartment entry recur across reviews, creating frustration that undermines the positives. The property struggles with consistency. Some residents feel truly heard and have stayed for years; others describe harassment from neighbors, inadequate management response to safety concerns, and staff who ignore follow-up requests. Common area maintenance lapses and the claim that weekend upkeep lacks funding suggest resource allocation problems that affect resident experience beyond the individual apartment.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
MAA Ashton Oaks
#329
68

MAA Ashton Oaks

3.9(336)✓ Google-verifiedPublishes prices

Strong maintenance and leasing teams earn consistent praise for professional work and genuine warmth. One recent severe complaint about roaches marks a significant concern that conflicts with the broader positive feedback on cleanliness and upkeep.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
Novum Capitol View
#330
69

Novum Capitol View

5.0(7)✓ Google-verified

Novum Capitol View draws consistent praise for its fresh, modern interiors, outdoor spaces, and extensive amenities. Visitors highlight the pool, dog park, tennis court, and coffee bar, along with attentive staff who make leasing tours informative and welcoming.

Senior Living ApartmentsPet-Friendly Apartments
The Brentwood Apartments
#331
60

The Brentwood Apartments

3.8(58)✓ Google-verified

Staff warmth and clean common areas draw tenants in, but the building's shortcomings quickly undermine the luxury promise. Reviewers praise Devin, Lorena, Monica and other team members for genuine care, and many cite the quiet location close to downtown and functioning pool and fitness amenities. The fabric of the experience crumbles once you move in. Structural defects (wall cracks, sewage odors, peeling floors), pervasive security lapses (stolen bikes and cars, broken FOB gates, abandoned broken-down vehicles), and acoustic failures (neighbors' noise penetrates easily, doors slam) dominate complaint volume. Pest issues persist even after multiple treatments. Multiple residents report management's defensive stance when problems surface, and documented instances of unit entry without notice add to trust erosion.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Chandelier Apartments
#332
58

Chandelier Apartments

3.6(331)✓ Google-verifiedPublishes prices

Staff members like Giselle, Robert, and Jay earn consistent praise for going beyond basic help, making lease signings smooth, and treating residents with genuine care. Yet a sharp divide exists: long-term residents report maintenance backlogs stretching weeks, uncleaned dog parks, rodent and pest issues, and an office relying too heavily on automated responses rather than direct problem-solving. The property markets cleanliness and amenities well on move-in, but sustained upkeep falters. Billing disputes recur, valet trash service sometimes sits for days, and the complex feels increasingly difficult to manage for those staying beyond the first year. Pool condition and gym crowding also appear inconsistent across recent visits.

Pet-Friendly Apartments
Mariposa at Cedar Park
#333
63

Mariposa at Cedar Park

3.9(81)✓ Google-verifiedPublishes prices

Five-star reviewers describe a welcoming community where staff, particularly property manager Holly and leasing coordinator Haley, go above and beyond. Residents highlight clean grounds, regular activities, and genuine attention to comfort during transitions. A dissenting one-star review painted a starkly different picture: security failures (unlocked exterior doors, inoperative gates for years), widespread pest issues, poor lighting in parking areas, and weeks-long repair waits for elevators, along with steep annual rent hikes. The contradiction reflects polarized experiences, though the bulk of recent feedback skews positive. The tension between praise for staff care and complaints about infrastructure, pests, and security suggests management strength does not extend uniformly to maintenance and building safety. Families considering this community for aging parents should weigh engaging staff against documented vulnerabilities around perimeter security and pest control.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Milo Apartments
#334
63

Milo Apartments

3.7(598)✓ Google-verified

Milo draws strong loyalty from many residents who credit frontline staff like Leli and Sonja with smooth move-ins and responsive help. The property is clean and well-kept for most, yet a smaller group report severe pest problems and describe management as hostile during disputes, suggesting service quality depends heavily on which staff you encounter and whether you need help beyond leasing. Reviewers praise the fitness center, pool, and pet amenities, plus the central North Austin location near The Domain. Unit finishes match the luxury pitch when moving in, but expectations seem to shift once a resident faces maintenance gaps or personal conflicts with management. Long-term residents (2-5 years) split sharply between those who feel genuinely cared for and those who experienced neglect or confrontation.

Luxury ApartmentsPet-Friendly Apartments
Volume Apartments
#335
67

Volume Apartments

3.9(169)✓ Google-verified

Volume delivers appealing value in a convenient East Austin location with quick maintenance and genuinely helpful staff who know residents by name. The catch: some live peacefully while others report chronic noise disputes, bug infestations, and billing mix-ups that management either doesn't address or compounds with extra charges and silence. Dog park, gym, cheaper laundry app, grilling area with hammocks, and proximity to groceries and downtown are real draws. Andres and Mykala earn consistent praise. But residents frustrated by bugs or noise dispute resolution describe feeling unheard, and at least one flagged a year-long pattern of overcharges they couldn't reverse through the parent company RPM Living.

Luxury ApartmentsPet-Friendly Apartments
Southpark Crossing Apartments
#336
68

Southpark Crossing Apartments

4.0(213)✓ Google-verified

Isaiah at leasing stands out for his warmth and professionalism, and many residents praise the spacious units, pool, gym, and movie theater. Long-term residents report friendly front-office and maintenance staff who respond quickly to requests. But serious cracks emerge in how management handles security and lease disputes. Multiple residents cite gates left open, homeless encampments allowing unauthorized entry, and poor conflict resolution when residents face genuine hardship, such as early termination negotiations. Complaints about thin walls, noisy neighbors, and inconsistent common-area cleaning recur. The complex attracts both strong loyalty and deep disappointment depending on which version of management a resident encounters. Most tension surfaces around security lapses and an apparent unwillingness to work with departing tenants, even those with three-year clean records. One resident documented police visits triggered by neighbor incidents and unauthorized pool access. Another offered a $3,500 early termination fee but was told to pay all remaining months. These themes suggest that while day-to-day operations and leasing shine, higher-level management and property enforcement need work.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Vine Creek Reserve Rental Homes
#337
59

Vine Creek Reserve Rental Homes

3.8(33)✓ Google-verified

Staff like Tatiana, Bob, and Brooke earn consistent praise for friendliness and responsiveness. However, move-out charges (carpet cleaning, minor wear items) are a sore point. Maintenance responds quickly but must now be requested through an AI chatbot. Utility bills run high, and the company has switched payment systems multiple times, adding mandatory app enrollment.

Luxury ApartmentsTownhome & Garden-Style CommunitiesPet-Friendly Apartments
South Lamar Village
#338
65

South Lamar Village

3.8(218)✓ Google-verified

Most residents praise the maintenance crew's speed and friendliness, and enjoy the quiet, clean grounds with strong community events. The leasing process runs smoothly, and staff like Kassandra and Stacy earn consistent recognition for helpfulness. However, persistent hot water loss, repeated water shutoffs lasting days or weeks, poor crisis communication, and a gap between marketed luxury positioning and actual service reliability frustrate longer-term residents. Some report billing disputes over wear-and-tear charges, and the front office tone shifts from welcoming to dismissive when problems arise.

Pet-Friendly ApartmentsLuxury Apartments
The Estate On Quarry Lake Apartment Homes
#339
63

The Estate On Quarry Lake Apartment Homes

3.6(238)✓ Google-verifiedPublishes prices

Residents praise the leasing agents Maria and Sequoia for attentive service, and appreciate the unit finishes, lakeside setting, and responsive maintenance. However, pest infestations have gone unaddressed for weeks, parking is scarce and unassigned in some areas, and email requests often go unanswered unless you visit in person.

Luxury ApartmentsPet-Friendly Apartments
Muir Lake Apartments
#340
62

Muir Lake Apartments

3.7(220)✓ Google-verifiedPublishes prices

The property draws raves for its lake setting and tour staff like Sadie, Whitney, and Michaela, who make strong first impressions. However, many long-term residents report chronic maintenance backlogs, unclean units at move-in, and management that becomes unresponsive once residents sign. AC outages lasting weeks, missed repair deadlines, and ignored emergency calls are common complaints. Some residents also flag billing surprises, security camera failures, and unsanitary spa conditions. Named maintenance staff like Juan and Luis have earned praise for reliability, yet repair timelines still stretch to months for routine work. The lake views and amenities shine in marketing but in practice, guests encounter roaches, mold, leaks, and facilities frequently out of service. Newer residents have had better experiences than those staying multiple years, suggesting quality drops over tenure.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Oasis at Round Rock
#341
61

Oasis at Round Rock

4.3(20)✓ Google-verified

Reviewers consistently praise the modern design, spacious floor plans, and leasing staff-particularly Faith, Maidy, and Christian-who earn repeated thanks for smooth tours and move-ins. Early residents report significant frustration: the pool and gym promised by June remained unfinished months later while fees continued; electrical outlets and toilet hardware failed; ants appeared daily; and yard turf installations were left incomplete. Communication proved inconsistent, with management sending frequent reminders about parking but little clarity on delayed amenities. The property's newness cuts both ways. Units feel attractive and airy, and the townhome layout appealed enough to draw comparisons with high-end single-family living. Yet construction shortcuts appear evident-shorted outlets, water-leaking vents, holes admitting pests-suggesting rushed inspections. Some residents felt misled during tours about completion dates and what was included.

Luxury ApartmentsStudent HousingTownhome & Garden-Style Communities
Sutton Apartments
#342
58

Sutton Apartments

3.3(245)✓ Google-verified

A polarized experience: residents with responsive staff like Chris report smooth leasing and attentive maintenance, while others cite months-long pest problems, broken appliances left unfixed, inconsistent rent quotes, and serious safety issues including fires and police calls. Management appears uneven across shifts and times.

Luxury ApartmentsPet-Friendly Apartments
Stoneridge Apartments
#343
62

Stoneridge Apartments

3.6(170)✓ Google-verified

New management and a maintenance crew have turned the property around, with tenants praising responsive staff, same-day AC repairs, and management that works with people during hardship. Ongoing concerns include the pool's inconsistent upkeep, past rodent and roach complaints (now reportedly controlled), and aging buildings that need renovation.

Affordable & Section 8 HousingLuxury ApartmentsSenior Living Apartments
Alta Wildhorse Ranch
#344
64

Alta Wildhorse Ranch

4.0(89)✓ Google-verifiedPublishes prices

Alta Wildhorse Ranch draws sharp divides among residents. Long-term renters and newer visitors praise Stephanie and the leasing team for genuine warmth, and appreciate spacious floor plans, a quiet wooded setting, and fast maintenance response. But a large bloc of residents report the townhomes were built too quickly. Cracks appear in walls, doors misalign, flooding occurs after rain, and fixtures fail within months. An extended construction project brought daily noise without clear end dates or meaningful compensation. Early movers faced maintenance delays spanning months, uncommunicated arrivals, and stressful parking constraints. Pest control is reactive rather than preventive given gaps in unit design. Management's responsiveness splits the experience. When residents escalate via email or corporate, issues get addressed. But front-line communication about construction, parking expectations, and maintenance timelines remains inconsistent. The pet-friendly culture is genuine, yet off-leash dogs and cleanup enforcement frustrate families. Those staying past the initial problems report satisfaction; those caught in the construction phase or facing repeated defects describe genuine regret, even though they love their units' layout and location.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Presidium Tech Ridge Apartments
#345
61

Presidium Tech Ridge Apartments

3.6(131)✓ Google-verified

New residents often encounter sleek units and attentive staff, but this honeymoon fades quickly. The persistent complaints center on management becoming unresponsive once you move in, maintenance delays stretching into months for basic fixes, and common areas (pool, dog park, BBQ) deteriorating without consistent upkeep. Rent exceeds $1,500 a month for what reviewers call substandard care and accountability. The complex lists luxury amenities but falls short on delivery. Staff members like Alondra, Bailey, Danna, and Ezequiel receive individual praise, yet the office phone goes unanswered, after-hours emergencies route to voicemail, and promised same-day repairs fail to appear. One resident spent ten months without bathroom lights; another waited over eight months for an EV charger to be serviced. Multiple reviewers warn against leaving honest reviews while still a tenant, citing staff retaliation.

Student HousingPet-Friendly ApartmentsLuxury Apartments
Marquis at Caprock Canyon
#346
68

Marquis at Caprock Canyon

4.1(135)✓ Google-verified

Long-term residents praise the quiet neighborhood atmosphere, attentive maintenance crew, and wildlife views, with most reporting smooth day-to-day living. However, move-out billing practices and management's handling of significant problems like AC failures and rodent issues have frustrated departing residents, who report inflated fees and little flexibility on lease terms. Strengths lie in the maintenance team's speed and the nature preserve setting with walking trails and pool amenities. Concerns center on aging interiors, security lapses at entry gates, and a pattern of costly surprise charges that residents feel are poorly justified or inconsistently applied to new versus existing tenants.

Student HousingPet-Friendly Apartments
Bridge at South Point Apartments
#347
67

Bridge at South Point Apartments

3.7(76)✓ Google-verifiedPublishes prices

Most residents report stable, peaceful living with consistently fast maintenance turnarounds and warm, engaged staff who know residents by name. Maintenance complaints remain rare, though a handful mention pest and mold issues that suggest occasional lapses in upkeep or unit preparation.

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Derby Park Apartments
#348
67

Derby Park Apartments

4.0(248)✓ Google-verified

Recent positive reviews highlight strong customer service from new management, particularly Yansi and Veronica, alongside reported renovations and quick maintenance response. However, a detailed account from a two-year resident describes serious problems: multiple water leaks, a falling AC vent that caused injury, bed bug infestation treated only once despite ongoing bites, cockroach infestations, disputed charges totaling nearly $1,000, and a wrongful vehicle towing. The stark divide between recent five-star reviews and older complaints suggests significant management or ownership changes have begun repairs, though past tenant harm and ongoing maintenance credibility remain concerns. The business claims equal opportunity housing and handicap-friendly operations. Staff including Yansi Diaz and Veronica are consistently named in positive reviews. Complainants raised alarm about potential fake reviews and mentioned neighbors willing to provide statements about conditions. One recent tenant disputes higher rent than neighbors for comparable units.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Bridge at Saffron
#349
66

Bridge at Saffron

4.1(23)✓ Google-verified

Residents praise the responsive maintenance team (often fixed within 24 hours) and welcoming leasing staff, particularly Kelsey, Caleb, and Emerie. The community is described as modern, clean, and well-organized with stylish finishes. Occasional friction with front desk staff and frustration over deposit delays have soured a small number of experiences, but most move-ins and tours go smoothly.

Pet-Friendly ApartmentsLuxury Apartments
Bluffs Landing Senior Village
#350
67

Bluffs Landing Senior Village

4.1(37)✓ Google-verified

Long-term residents consistently praise the management team by name, particularly Maricela, and highlight responsive maintenance workers like Manny and Gabriel. Apartments feel spacious and activities keep residents engaged. Ongoing concerns include noise enforcement after hours, selective parking enforcement for disabled spots, rat issues, and ventilation problems in some units that persist despite maintenance visits.

Senior Living ApartmentsLuxury ApartmentsAffordable & Section 8 Housing
Legacy Ranch at Dessau East
#351
62

Legacy Ranch at Dessau East

3.9(74)✓ Google-verified

Strong maintenance support from Abraham and the repair team attracts consistent praise, with several residents noting rapid response to maintenance needs and welcoming front-desk service. However, critical safety lapses undermine confidence: ice covering entry ramps and mailboxes went uncleared during winter despite this being marketed as a senior community, and basic infrastructure (trash collection for 286 units, carpet cleaning, elevator maintenance) shows signs of strain. Management communication is spotty, and one family's experience involving a towed vehicle left them without resolution or explanation. Staff turnover or inconsistency appears to offset the positive individual performances. While amenities like a pool, fitness center, and clubhouse exist on paper, resident concerns about 55+ marketing claims, pet management enforcement, and on-site supervision suggest operations do not consistently meet the promises made in listings. The 68% five-star rating masks two distinct resident experiences: those who engage with responsive maintenance and front-desk staff feel well-served; those navigating safety issues or complex problems encounter indifference.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments
The Falls Round Rock
#352
67

The Falls Round Rock

4.0(132)✓ Google-verifiedPublishes prices

Multiple long-term residents praise The Falls for quick maintenance response and welcoming staff, particularly maintenance technicians David and Hilberto and managers like Kristine. However, recent and past reviews document serious problems: widespread cockroach infestations, filthy common areas including under stairs and pool, arbitrary and unexplained fees (carpet cleaning, lease-end charges, towing charges over $300), documented cases of AC outages lasting over a day with temperatures reaching 87 degrees, and billing errors where residents were charged month-to-month despite active leases. Staff interactions have also drawn complaints about disrespect and lack of transparency, though many residents credit specific staff members for going above and beyond. The property's imagery appears to not match current conditions according to complainants, and enforcement issues are noted (noisy neighbors unchallenged, cars towed from valid spaces). The divide is stark: newer and satisfied residents consistently mention attentive management and maintenance, while long-term residents document a pattern of neglect, pest control failures, arbitrary fees, and inadequate lease enforcement.

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Palm Valley Apartments
#353
61

Palm Valley Apartments

3.8(234)✓ Google-verifiedPublishes prices

Residents praise the spacious floor plans, resort-style pool, and affordable pricing, with repeat mentions of Raven at the front desk going above and beyond. However, administrative processing is painfully slow, maintenance waits stretch into weeks, and common areas frequently fall into disrepair. Recent staff changes have led to dramatic swings in experience: some residents report excellent upkeep and two-day emergency repairs, while others describe pest problems, overflowing waste stations, and false updates on completed repairs. New applicants often face unclear timelines, AI-generated emails, and unexplained delays; residents report similar struggles getting billing errors corrected or promised move-in readiness actually delivered. Unit quality is inconsistent. Newer renovations and the Tuscan-style pool appeal to many, but dishwashers arrive unplugged or broken, washers go missing at move-in, and sinks come dirty. Staff professionalism varies sharply by person and department: leasing agents like Raven earn genuine gratitude, while office management is frequently described as dismissive or uncommunicative. The complex lists service dog accommodations but recent reviews contradict this, and one resident claims staff now refuse service dogs in violation of ADA law. Turnover and understaffing appear to be recurring problems.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Camber Ranch
#354
64

Camber Ranch

3.9(107)✓ Google-verifiedPublishes prices

Reviewers love the look and amenities-the gym, pool, garage options, and office staff are genuinely praised. Maintenance shows up fast. But walls are notoriously thin; you will hear neighbors clearly. Some units had construction defects (mold, cracks, paint over tape) or pest problems that required repeated requests to fix. Move-out invoices have been contentious, with disputed pet charges and bogus line items. A few residents report safety concerns (car vandalism, break-ins). It's a well-designed property with real follow-through from maintenance, but quality control and transparency on billing are weak spots.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities
Montelena Apartment Homes
#355
67

Montelena Apartment Homes

4.0(292)✓ Google-verifiedPublishes prices

Strong reviews from residents about office staff responsiveness and unit amenities stand beside serious complaints about pest control and maintenance execution. Recent tenants report German cockroach infestations, mold left uncorrected, and units not properly cleaned between occupants; photos online don't match reality. Office staff like Serena and Alma earn consistent praise for kindness, but management's handling of lease disputes, collection actions, and health hazards has damaged trust. Maintenance worker Ramzi and the fitness center and pool draw positive feedback, yet the complex's enforcement remains inconsistent. Location near Round Rock Town Centre appeals to some, and a real estate agent with 12 years' experience refers clients regularly. However, the gap between five-star experience and the one-star complaints (roaches, mold, billing fraud concerns) suggests outcomes depend heavily on unit condition and how disputes are handled.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Copperstone Tech Ridge Apartments
#356
61 low data

Copperstone Tech Ridge Apartments

5.0(4)✓ Google-verifiedPublishes prices

All four recent reviewers gave five stars, citing friendly staff, good upkeep, and amenities like pools, courts, and dog park. In-unit washer/dryer connections and peaceful surroundings were specifically praised. No complaints surfaced.

Luxury ApartmentsPet-Friendly Apartments
Landmark Conservancy Apartments
#357
67

Landmark Conservancy Apartments

3.9(222)✓ Google-verified

Long-term residents and newer arrivals praise the quiet atmosphere, green spaces, and a maintenance crew that responds quickly and treats requests seriously. Recent management changes have brought visible upgrades: units are being remodeled, appliances replaced promptly, and staff like Don and Javier earn consistent recognition for going beyond normal help. However, the transition has fractured communication about core safety and maintenance issues. Vehicle break-ins, persistent dog waste problems, and chemical burn incidents at the pool went unaddressed or unannounced. One-star reviews cite a $20 monthly amenity fee charged while clubhouse and gym sat closed for months, and a four-month radio silence on security deposit deductions. The split between 67% five-star and 27% one/two-star ratings reflects a property in transition: newer residents see exciting improvements; those who lived through multiple ownership changes and service gaps see negligence.

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Bexley Round Rock
#358
67

Bexley Round Rock

4.0(219)✓ Google-verified

The leasing team earns consistent praise for warmth and patience, with Alma particularly noted for exceptional care. Brandon, Parker, and Ray in maintenance are recognized for professionalism and genuine concern for residents. However, the property faces serious operational failures: AC units break repeatedly with emergency calls answered slowly, roaches and rats appear in multiple units despite pest control calls, repairs routinely take weeks, and gym equipment sits broken or unsafe. The valet trash service became unreliable after a vendor change, and management communication is frequently unresponsive to emails and voicemails. One resident disputes a move-out notice portal failure that resulted in an unexpected two-month rent charge. Positive early stays sour for many residents within months. Long-term residents report deteriorating conditions despite initial positive impressions. The gap between leasing promises and operational delivery-especially around climate control in summer heat, pest management, and repair speed-drives downgrade reviews. New residents praise amenities and staff warmth, but delayed action on recurring complaints erodes satisfaction. The property appears divided: newer guests enjoy the tour experience and spaces; longer tenants cite health and safety concerns they say management has not resolved despite repeated reports.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
Chesapeake
#359
57

Chesapeake

3.4(77)✓ Google-verified

Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.

Pet-Friendly ApartmentsLuxury Apartments
Windsor Walnut Creek
#360
66

Windsor Walnut Creek

3.9(462)✓ Google-verifiedPublishes prices

Most residents praise the maintenance team, especially Andrew and Yander, who respond quickly and professionally to repair requests. However, a vocal minority report serious issues with unit readiness at move-in, pest problems, and management's failure to track agreements between leadership changes, making documentation essential before signing. The community attracts long-term residents who value location, staff personalities, and amenities like the dog park. Staff turnover in office management creates friction, yet on-site maintenance personnel earn consistent recognition for courtesy and timely work even as complaints about larger property upkeep persist.

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Bridge at Asher Apartments
#361
65

Bridge at Asher Apartments

3.8(255)✓ Google-verifiedPublishes prices

Strong leasing support from standout staff members like Brenan Warner and Ashley Zapata makes the move-in process smooth for many. Renters praise the large pool, pet park, and good value for the price. However, consistent problems plague longer-term residents: packages disappear from the mail room despite camera signs, maintenance arrives without notice or at inconvenient times, hallways stay dirty, and cockroach issues persist. Management responses to complaints feel generic, and staff turnover makes follow-through unreliable. Families and pet owners drawn to the amenities should know that day-to-day operations lag behind leasing promises. Communication breakdowns, slow issue resolution, and security concerns create frustration that isn't reflected in the friendly faces at the front office.

Luxury ApartmentsPet-Friendly Apartments
Silver Springs Apartments
#362
58

Silver Springs Apartments

2.9(185)✓ Google-verifiedPublishes prices

New management has brought visible improvements to grounds and responsiveness, with leasing staff and office team drawing repeated praise for attentiveness and friendliness. However, persistent complaints about pest infestations, unresolved car break-ins, a security guard's unprofessional conduct, and gaps in the application process have created significant frustration. Residents report feeling unheard when reporting serious concerns, and some describe the property as unsafe for families. The contradiction is stark: recent five-star reviews highlight renovations, maintenance gains, and supportive staff, while one-star accounts from the same period describe ongoing pest problems, deposit issues, and a culture where complaints are dismissed. The property appears to be mid-transition, with front-office wins offset by backend failures in property management and tenant safety.

Student HousingPet-Friendly Apartments
Gallery at Domain
#363
57

Gallery at Domain

3.4(480)✓ Google-verified

Long-term residents speak warmly of maintenance speed, monthly food trucks, and a walkable North Austin location near Domain. Newer or departing residents report a stark divide: staff either solve problems promptly or ignore them entirely, leasing communications often mislead on move-in timing and costs, and deposit deductions feel aggressive. Maintenance excels for some; pest complaints, dead keyless-entry batteries, and broken garage doors plague others. The community works if your needs align with management's competence in your building. At price point, leasing pushes steep rent increases via software-driven raises, and lock outs cost $100. Management's reputation splits sharply on response to security concerns, water damage, and pest control. Families with young children and those renting under Section 8 have filed complaints suggesting inconsistent or dismissive treatment.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing
The Metropolis Apartments Austin
#364
66

The Metropolis Apartments Austin

3.9(190)✓ Google-verified

Metropolis draws residents seeking affordable housing near downtown with a genuine artistic community feel. Live music events, low rent, and a dog park appeal to creative tenants who value connection over polish. However, safety concerns surface in recent reviews alongside complaints about pests, noisy neighbors, and inconsistent lease office behavior. Maintenance responds well when asked but roach problems persist despite weekly pest control. The complex attracts strong opinions: lovers praise its unique cultural identity and genuine friendships; detractors cite substance use, crime in the complex, and an inability to escape difficult living conditions despite community spirit.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Argosy at Crestview
#365
66

Argosy at Crestview

4.0(105)✓ Google-verified

Most long-term residents praise quick maintenance response, attentive staff like Alix and Shelby, and a welcoming vibe that feels homey. The property offers good value for the location and amenities, with quiet neighbors and well-maintained common areas. However, recent complaints center on office staff rudeness (one named individual named repeatedly), recurring pest problems in units, and porch theft. Rent increases and outdated appliance replacements are also cited. This split reflects both strong operational pockets and frustrating gaps in management accountability. Pack theft from porches stands out as a persistent security gap. Staff quality varies notably. Some long-time residents report the complex has shifted character recently. Maintenance itself is consistently praised as competent and fast.

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Whitestone Crossing
#366
57

Whitestone Crossing

3.4(84)✓ Google-verifiedPublishes prices

Whitestone Crossing attracts sharply divided reviews. Tenants who connect with staff like Raj and T'Quisha report spacious units, smooth move-ins, and responsive care; others face pest infestations, mold, unattended maintenance requests, missed office hours, and management behavior many describe as unprofessional or inconsistent. The complex allows pit bulls and airbnb rentals by staff, which some see as problematic.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Brightleaf at Lakeline
#367
65

Brightleaf at Lakeline

3.9(138)✓ Google-verified

Strong leasing staff and modern finishes draw praise, especially from those who have stayed long-term or worked closely with the team. Recent management changes have improved responsiveness for some residents. However, towing fees, pest problems across different buildings, package theft, and inadequate follow-up on maintenance complaints create significant frustration for others. Accountability gaps after move-out and safety concerns dampen the experience for a meaningful subset of residents. The team members Paris, Holly, and others earn consistent recognition for warmth and problem-solving. Cleaning and renovations receive marks. Yet multiple residents cite wrongful tows despite vehicle registration, silverfish and scorpions in specific buildings, and broken appliances (especially hot water systems). Management under prior leadership did not communicate clearly about ongoing pest issues and retaliation concerns. Disputed move-out charges and package security add to distrust.

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Villas Tech Ridge
#368
61

Villas Tech Ridge

3.7(355)✓ Google-verified

The community has a strong maintenance crew when functioning well, and leasing staff earn individual praise. However, recent years show escalating problems: slow emergency response to AC failures, amenities down for months, and mounting resident frustration over opaque renewal pricing that doesn't match advertised rates. Move-out charges for pre-existing damage, lax security (gate often nonfunctional), homeless individuals on the property, and management dismissiveness push many residents to leave despite years of tenure.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Urban North Apartments
#369
57

Urban North Apartments

3.4(94)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the maintenance response time, secure parking garage, and pet policies, with Danielle and Jane earning repeated recognition for helpfulness. However, a cluster of one-star reviews from mid-2024 flags severe pest infestations, questionable deposit practices, unprofessional management conduct during move-out, and a long list of add-on fees that frustrated tenants felt went unserviced (valet trash collection, in particular, was paid but not delivered). Sound insulation remains a liability. Several reviewers report hearing neighbors clearly through walls and floors. While amenities such as the pool, gym, and clubroom are well-maintained when accessed, the deposit refund process appears inconsistent and contentious, and management tone shifts notably when disputes arise, deterring prospective residents who observe unhelpful leasing interactions.

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Windy Ridge
#370
60

Windy Ridge

3.7(73)✓ Google-verified

Some tenants credit individual staff members, especially maintenance technicians Jonathan, Jessie, and Ben, with quick repairs and genuine care. However, most recent complaints describe a property struggling with management turnover, unresolved noise and pest issues, poor communication during the lease process, security gaps, and slow or incomplete repairs. Reviewers on fixed incomes report rent increases and feel the property prioritizes fees over tenant wellbeing. Office interactions vary sharply depending on personnel. When leasing or maintenance staff engage fully, residents notice and renew leases. When they don't, complaints accumulate quickly and go unanswered. Long-term tenants describe deterioration in maintenance standards, gated security that barely functions, and a pattern of damaged units taking weeks to restore-if at all.

Affordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Settler's Ridge Apartments
#371
61

Settler's Ridge Apartments

3.6(184)✓ Google-verified

Long-term residents describe a community with solid maintenance and well-appointed spaces, yet the leasing office consistently frustrates new and prospective tenants with long waits and inattentiveness. Climate control, water pressure, and building infrastructure fall short of expectations, and management's follow-through on repair work and safety concerns (mold, flood damage) leaves tenants feeling unsupported, though individual staff members like Brianna, Cori, and Donna earn consistent praise when engaged. The complex suits those prioritizing amenities and location over operational consistency. Named technicians deliver repairs quickly when called; the gym and pool draw regular compliments. However, noise from nearby fire station and transit, weak gate security, and a thinly staffed front office create friction. For remote workers or those sensitive to building upkeep, this may not be the right fit.

Luxury ApartmentsPet-Friendly Apartments
The Palmer Apartment Homes
#372
66

The Palmer Apartment Homes

4.1(98)✓ Google-verified

Many residents enjoy fast maintenance turnaround, attentive leasing staff (especially John and Amanda), and a well-kept property with good Round Rock access. However, accessibility problems, damaged flooring, escalating fee disputes, and unresponsive higher management have frustrated others; pool closures and noise control have also waned. The gap between appearance and lived experience drives mixed ratings. Frontline staff consistently help, but problems emerge when issues go to upper management. Disabled residents, those sensitive to noise (train audible on south side), and EV drivers should ask specific questions before signing. Maintenance executes quickly once a work order lands.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
The Pearl Apartments
#373
61

The Pearl Apartments

3.5(136)✓ Google-verified

Five-year residents and recent arrivals praise the staff by name-Andy, Parker, Taylor, Caleb-for genuine friendliness and quick problem-solving. Maintenance responds same-day to emergencies. The rooftop pool, gym, yoga studio, and dog park draw consistent appreciation, as do the monthly resident events and the Brentwood location close to downtown. A strong subset describes feeling genuinely at home. Newer residents worry about security deposit deductions (one reviewer disputed a $250 charge for a minor counter dent). Dog noise appears in a handful of reviews; visitor and guest policies triggered at least one complaint. The 3.5-star average reflects a vocal minority of one- and two-star ratings clashing with a large base of five-star long-term residents.

Luxury ApartmentsPet-Friendly Apartments
Red Stone Ranch
#374
57

Red Stone Ranch

3.3(149)✓ Google-verifiedPublishes prices

Red Stone Ranch divides tenants sharply. Those with responsive leasing staff (Nicole, Amy) and stable living situations praise friendly service and quick maintenance response; one 1.5-year resident highlighted staff coordination for pet-specific access. However, over half the recent reviews cite serious problems: poor soundproofing making apartments uninhabitable, unresponsive leasing during application (20 unanswered calls, $550 retained), pest infestations left unaddressed, unexplained billing charges, and management dishonesty about staff availability. Families report noisy conditions unsuitable for children, while former tenants describe being charged incorrectly and denied accountability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Ivy Apartments
#375
66

The Ivy Apartments

3.8(208)✓ Google-verified

Long-term residents describe a peaceful, affordable community with genuinely caring staff who have helped them rebuild their lives. The location near shopping and restaurants, quiet atmosphere, and low prices draw consistent praise. However, newer residents report serious maintenance failures: broken doors that are fixed then break again, ceiling collapses, and mold from water damage. Security lapses allow non-residents inside, and packages disappear. The gap between cheerful experiences from some tenants and urgent repair complaints from others suggests inconsistent upkeep and accountability. The office team receives both high marks (staff named Jennifer and others) and frustration (ghosting applicants, billing-focused attitude when rent comes due). Maintenance appears responsive when called but struggles with lasting fixes. Pet owners can access the dog park, and the gated design appeals to families seeking safety. The 3.8 rating reflects this tension: loyal residents rate 5 stars after years; those facing safety or structural issues rate 1 star in frustration.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Wayman
#376
59

The Wayman

3.5(382)✓ Google-verified

Leasing and office staff shine: Joel, Tanya, and the team consistently earn praise for patient, knowledgeable tours and professional handling of applications. Residents appreciate the location near the Domain, pool, outdoor kitchen, and peaceful surroundings. However, the property struggles with maintenance execution. Multiple tenants report water leaks from pipe bursts and ceiling fans, slow repairs (including a 7-month dishwasher delay), cockroach infestations, and management reluctance to offer credits for resident-affecting damage. New management appears to have improved responsiveness, but systemic issues remain. The sharp split between five-star tours and one-star resident complaints suggests the leasing experience masks operational shortcomings once tenants move in. The pet-friendly and student housing markets should note: first impressions are polished, but property condition and maintenance speed are points of friction. Veterinary-damage claims and pest concerns warrant direct questions during tours.

Pet-Friendly ApartmentsStudent Housing
Polo Club
#377
57

Polo Club

3.2(218)✓ Google-verified

Polo Club draws guests to its Pond Springs location and friendly leasing team, but residents report frustration with long-standing plumbing failures and inconsistent maintenance. Water shutoffs happen repeatedly without notice, some lasting weeks to fix; air conditioning breakdowns during summer go unresolved for days despite emergency calls. Pest issues and mold warrant health concerns, and management has cycled through multiple teams annually, with only recent changes showing promise. Current staff appear to care, but underlying infrastructure and responsiveness gaps persist. The complex offers pools, fitness facilities, covered parking, and pet-friendly units across one and two-bedroom layouts. Residents note thin walls that carry neighbor noise and pipe vibrations, smoke from neighbors traveling through vents, and inconsistent unit renovations. Newer management has tackled pool maintenance and stopped indoor smoking, yet reviews highlight units from the 1980s requiring steady repair. Pricing ranges near $1,300 for one-bedrooms; several reviewers flag the rent as steep relative to the property's age and service gaps.

Luxury ApartmentsPet-Friendly Apartments
Reveal at Onion Creek Apartments
#378
65

Reveal at Onion Creek Apartments

4.4(73)✓ Google-verifiedPublishes prices

Strong maintenance team and modern spaces draw praise, but security and facility upkeep concerns linger. Adan, Mando, Karel, and office staff (Morgan, Angela) earn repeated recognition for fast emergency response and professional repairs. Renovations have improved the feel of units and common areas. However, residents report vehicle theft despite gated access, persistent humidity and mold damage in units, frequent pool closures without notice, and dirty hallways and elevators. One resident paid over 3k in losses to mold; another had a garage gate damage her car. These gaps between advertised luxury and day-to-day experience divide satisfaction sharply. Pet owners here contribute to grounds issues: dog waste left uncleaned in walking areas and building entrances. Deliveries and trash collection are inconsistent. Security concerns, building maintenance lapses, and amenity availability seem to overshadow staff effort for longer-term residents.

Luxury ApartmentsPet-Friendly Apartments
Tisdale at Lakeline Station
#379
59

Tisdale at Lakeline Station

3.6(95)✓ Google-verifiedPublishes prices

Most visitors praise the modern apartments, welcoming atmosphere, and leasing staff (Kim, Kitzie, Courtney Jay) who answer questions thoroughly and send photos quickly. Residents who move in, however, face a different picture: alarms go off unchecked, work orders sit unfinished, building security fails (broken doors let strangers inside), and management does not respond to concerns or acknowledge problems. One tenant paid application fees and lease deposits only to have the office cancel the application without a refund or explanation, dismissing repeated contact attempts. The stark divide between leasing experience and resident experience points to strong front-end service but weak follow-through once you sign. Amenities like the pool and gym are solid, the location near Lakeline is convenient, and the units themselves are modern. The problem is the gap between promising responsive management during leasing and delivering it afterwards.

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Legends Lakeline Apartments
#380
60

Legends Lakeline Apartments

3.5(146)✓ Google-verified

Recent visitors praise specific staff members (Chrissa, Jaiden, Ryan) and report quick maintenance response, with several noting visible improvements since new management took over. Yet older reviews document months-long repair delays, communication failures, and complaints that problems went unaddressed despite repeated requests. The property is polarizing: some find it well-maintained and friendly; others feel ignored once rent is paid.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Arbors of Wells Branch
#381
64

The Arbors of Wells Branch

3.8(236)✓ Google-verifiedPublishes prices

Leasing staff like Julissa Torres and Tila draw consistent praise for patience and problem-solving, and maintenance responds quickly to emergencies. However, repeated water shutoffs, electrical outages, pest problems, and the mandatory BILT payment system frustrate residents; some report broken fixtures, dirty units, and trash across the property. The complex offers solid amenities but operational and repair issues create a sharp divide between smooth move-ins and troubled tenancies. Staff responsiveness masks deeper maintenance and management gaps. Emergency calls get answered promptly, yet routine repairs drag and office hours feel limited. Residents stuck with pest infestations and utility disruptions report feeling ignored; those praising the community tend to mention only leasing interactions, not long-term living conditions.

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MAA Balcones Woods
#382
60

MAA Balcones Woods

3.5(263)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Tila Newbery and Kayla Gordon-earn consistent praise for patience, warmth, and clear communication during the application and move-in process. Residents describe a genuine sense of community and fast maintenance turnaround. However, a meaningful share report serious gaps: poor follow-up communication that leads to late fees, maintenance requests that languish (water damage, roach infestations, structural repairs), and missing gym facilities. The experience appears sharply split between smooth initial entry and ongoing operational friction. Lawn service disturbances, noise from the pool, and package theft round out regular complaints. Those praising the property often mention long tenure and emotional attachment; those with the worst experiences cite documented maintenance failures and unresponsive management that escalated into legal disputes.

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The Ranch Apartments on Parmer Lane
#383
59

The Ranch Apartments on Parmer Lane

3.4(170)✓ Google-verified

The Ranch draws a stark divide: longtime residents celebrate responsive maintenance staff, on-site amenities (gym, pool, volleyball), and a quiet, family-focused vibe, especially in North Austin. Management and office communication fail to match that standard, with complaints spanning poor response times, inadequate security, pest problems, and A/C shortcomings. Strong units and staff cannot fully offset these operational gaps.

Pet-Friendly ApartmentsLuxury Apartments
The Lantern
#384
59

The Lantern

3.3(261)✓ Google-verified

The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change. Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.

Pet-Friendly ApartmentsLuxury Apartments
Terrastone Travesia Apartments
#385
60

Terrastone Travesia Apartments

3.7(205)✓ Google-verifiedPublishes prices

Terrastone draws strong praise for its green spaces, friendly leasing staff (notably Florita), and upkeep during occupancy. However, tenants report serious friction at move-out: mysterious fees, delayed refund discussions, and incorrect rental history reporting that damaged future applications. Maintenance complaints linger unresolved. Current residents rate the experience well; former tenants often feel mishandled.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Presidium 183 Apartments
#386
62

Presidium 183 Apartments

4.1(55)✓ Google-verified

Presidium 183 delivers a luxury feel through polished amenities and attentive staff, but finish quality and building systems consistently disappoint. Residents praise Miranda and the leasing team for going above and beyond, the resort-style pool and fitness offerings, and the calm courtyard atmosphere. Yet repeated false fire alarms (20-40 minutes to clear, often at night), elevator outages lasting over a week, pest issues traced to poor patio door sealing, and slow WiFi undermine the premium price. When management addresses complaints, they act quickly, but structural problems need attention before this property lives up to its luxury positioning. Common-area maintenance lags despite the clean aesthetic: loud music from events creates nightclub-like conditions, trash accumulates, and security concerns (package theft, homeless presence) go unresolved. Maintenance staff are quick on small requests but struggle with recurring issues requiring multiple site visits. The team feels like family when things go right; the systems feel half-finished when they do not.

Luxury ApartmentsPet-Friendly Apartments
Lantower Round Rock
#387
59

Lantower Round Rock

3.5(397)✓ Google-verified

Lantower's leasing team and maintenance staff earn consistent praise for responsiveness and professionalism, yet residents battle an unresponsive corporate office, stacking fees, and recurring pest problems. Long-term tenants report spending months recovering deposits and resolving billing errors that require repeated in-person visits to resolve.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Azola Avery Centre
#388
64

Azola Avery Centre

4.3(105)✓ Google-verifiedPublishes prices

Azola Avery Centre presents a split picture: the leasing office and common areas draw first-time visitors with polished design and promotional deals, but owners report widespread construction flaws, chronic water issues, and thin soundproofing that sour the experience. When management (particularly property manager Julie) is reached directly, residents see effort to remedy problems; however, maintenance delays, parking shortages, and security deposit disputes create friction, and the building struggles with break-ins, pest entry, and cleanliness lapses that undermine the upscale appearance.

Luxury ApartmentsStudent HousingTownhome & Garden-Style Communities
High Oaks
#389
60

High Oaks

3.5(146)✓ Google-verified

Long-term residents praise staff responsiveness and the natural setting, though move-in conditions and pest management remain serious pain points. A small group of staff members (Brooke, Ambrosio, Caleb, Rodriguez) earns consistent mention for going beyond expectations, yet several tenants report negligent move-ins, persistent roach problems the pest control contractor struggles to solve, and property managers who deny or deflect complaints. The 51% five-star to 35% one/two-star split reflects this divide: people either find genuine community and quick repairs, or face broken appliances, locked-out keypads, and pest issues they cannot resolve.

Luxury ApartmentsPet-Friendly Apartments
The Summit at the Reserve
#390
59

The Summit at the Reserve

3.7(42)✓ Google-verified

The Summit draws strong interest from renters who praise the spacious townhomes and welcoming leasing team, especially staff members Eleanor, Ciara, and Carrie. However, significant friction surfaces after move-out: residents report shock at carpet and damage charges they dispute, unauthorized pet fees, and changed lease terms. Separately, quiet-seeking residents clash with noise enforcement and pet policies, while changes to pool and gym hours have angered long-term renters who felt misled about amenity access. The business excels at first impression but struggles with policy consistency and move-out transparency. Staff handle maintenance emergencies well, yet management seems unwilling to reduce rent when amenities are withdrawn. Multiple residents recommend thorough documentation at move-in and move-out to protect against what they describe as aggressive billing practices.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
Radius at The Domain
#391
65

Radius at The Domain

3.8(351)✓ Google-verifiedPublishes prices

Staff turnover has brought real improvements: recent five-star reviewers consistently praise Mackenzie, Cele, Leila, and Anton for friendliness and urgency. Community events draw praise. However, persistent complaints about maintenance quality (peeling tubs, falling kitchen sinks, water seeping through windows), mold issues handled poorly, and thin soundproofing undercut these gains. One-star reviewers also flag surprise charges, poor communication, and early-morning construction noise (6 am daily except Sunday) as making the complex feel unreliable despite decent pricing for North Austin.

Luxury ApartmentsPet-Friendly Apartments
Windsor Burnet Apartments
#392
65

Windsor Burnet Apartments

3.9(190)✓ Google-verifiedPublishes prices

Strong leasing staff and maintenance response earn praise, but resident comfort suffers from thin walls, nightly fire alarm failures, and neglected building systems. Reviewers who value the location and individual unit condition rate higher; those staying longer report declining standards, unresolved security incidents (car break-ins), and management prioritizing appearance over safety or community engagement. Long-term residents express frustration: broken smart locks unfixed for a year, pest issues dismissed, little transparency after vehicle theft, and scheduled events that rarely occur. The property offers good amenities and fast maintenance dispatch, but follow-through on commitments and quality-of-life issues remain inconsistent.

Luxury ApartmentsPet-Friendly Apartments
Brook Meadow Village
#393
64

Brook Meadow Village

3.9(142)✓ Google-verified

Some residents praise the friendliness of staff like Audrey and Getsy, affordable rates, and nearby bus stops and grocery stores. However, a large group reports ongoing nightmares: maintenance requests ignored for weeks or months, roaches and rats in units, mold in HVAC systems, broken security gates letting vagrants in, and leasing staff withholding refunds. One resident's door fell during a laundry room visit; another faced move-out date changes and confiscated belongings. The complex appears to depend heavily on individual leasing staff quality; when management is attentive, residents stay content, but systemic maintenance failure undermines the property's habitability. New ownership or management changes have left some reviewers disappointed after what they describe as a better era under a previous maintenance person. Residents cite slow response times and a pattern of marking work orders complete without actually completing repairs.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Lakeline Apartments
#394
59

Lakeline Apartments

3.3(238)✓ Google-verifiedPublishes prices

Guillermo and the leasing team earn consistent five-star praise for patience and knowledgeable service during the sign-up process. New manager Martha has residents noticing real improvements: removed abandoned vehicles, cleaner patios, and better trash management. However, maintenance and unit quality remain serious concerns. Tenants report stuck windows, non-functional outlets, wasp nests inside units on arrival, black mold, roaches, and bed bugs; work orders sit unaddressed for weeks. The office is hard to reach, scheduled appointments go unconfirmed, and the single dumpster creates overflow issues. Neighbor problems also surface: loud behavior, unleashed dogs, and children throwing rocks at cars. The leasing experience masks deeper operational struggles. Once you move in, responsiveness drops sharply. Staff are described as nice but overwhelmed. Recent management changes suggest the property recognizes these problems, but residents in units already dealing with pest infestations, broken climate control, and poor maintenance feel abandoned. The business attracts renters with affordable pricing and Guillermo's charm, then struggles to deliver on livability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Villas at Grand Avenue
#395
59

Villas at Grand Avenue

3.2(235)✓ Google-verified

Villas at Grand Avenue polarizes residents: loyal long-term tenants praise the leasing team (especially Maria and Terence) and spacious units, but newer arrivals report urgent maintenance failures, pest infestations, and staff who dismiss concerns rather than solve them. Water heater repairs allegedly took over 24 hours despite Texas law, pet areas went uncleaned, and management was blamed for defensive communication and lack of follow-up. The split is stark: 46% five-star reviews celebrate transparency and personal attention, while 41% one/two-star reviews cite cockroaches, mold, broken appliances that aren't fixed, and a property manager (Wanda) described as defensive and dismissive. Staff turnover and inconsistency appear to be the fault line between good experiences and frustration.

Affordable & Section 8 HousingLuxury ApartmentsSenior Living Apartments
Apple Creek Apartments
#396
64

Apple Creek Apartments

3.9(96)✓ Google-verified

Long-term residents praise Apple Creek for affordable rent, proximity to downtown Round Rock, and swift maintenance response times. Staff earn consistent appreciation for friendliness and willingness to help. However, a significant recent move-out revealed serious health hazards including untreated mold in AC systems and bathrooms, unresolved equipment failures, and a $500 pest control charge based on misidentified insects. Deposit disputes over items already failing point to management practices that may not align with tenant interests. Stability shows in many tenants staying 10-15 years and citing safety and property upkeep. But the mold disclosure, coupled with delayed repairs and aggressive charging for contractor errors, suggests maintenance practices prioritize cost-cutting over quality remediation. Families and long-term renters in good standing appear satisfied; those facing significant repairs or deposit recovery face friction.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing
City North at Sunrise Ranch Apartments
#397
59

City North at Sunrise Ranch Apartments

3.7(261)✓ Google-verifiedPublishes prices

Five-year residents praise the quiet grounds and attentive staff like Joe Bokor, but newer tenants face a leasing office that often does not answer phones or show up for appointments. Once inside, work orders sit marked complete without repairs made, mold gets painted over rather than fixed, and unauthorized maintenance entries occur during notice periods. Move-out bills routinely shock residents with fees far exceeding deposits. The place markets resort-style amenities (pool, dog park, grill area) but residents find them closed, heavily restricted, or poorly maintained. Pest and mold issues recur across reviews. The business's own website states services like these; the evidence suggests execution falls well short, and billing practices feel deliberately extractive to long-term renters.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Tuckaway Apartment Homes
#398
58

Tuckaway Apartment Homes

3.1(156)✓ Google-verifiedPublishes prices

Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble. Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Eryngo Hills
#399
59

Eryngo Hills

3.4(173)✓ Google-verified

Half the reviews give five stars, praising fast maintenance fixes and staff like Melissa and Chris; the other half report weeks-long delays, mold, air conditioning failures, and management dismissing complaints. A recent management change (Avita Property Management took over four months ago) appears to have split the community: some residents see improvements and security patrols, while others document persistent failures that prompted Austin Code inspections and claims of habitual violations. Staff names appearing repeatedly (Melissa, Meliza, Chris, Janio, Mikayla, Lanna) suggest inconsistent execution by individuals rather than systems. AC, plumbing, and pest control dominate complaints; when maintenance does respond, it can be swift. One negative review turned into an altercation where a manager allegedly offered to fight a resident outside the office, raising serious management concerns.

Luxury ApartmentsPet-Friendly Apartments
Creekstone
#400
64

Creekstone

3.8(139)✓ Google-verified

Creekstone appeals strongly to those seeking quiet, safe surroundings with quality finishes. Manager Eliza Matos and leasing staff like Anthony Queen and Helen earn consistent praise for professionalism and care. Units feel spacious with solid water pressure and natural light. However, persistent pest complaints (roaches, rodents) dominate negative reviews, with residents reporting month-long unresolved infestations despite paid pest control fees. Slow work order completion, murky pool conditions, and late-night guest noise also surface repeatedly. The split between five-star and one/two-star reviews suggests experience varies sharply by unit, timing, and management response.

Luxury ApartmentsPet-Friendly Apartments

Last updated 2026-09-22