Pet-Friendly Apartments in Greater Austin

Page 4 of 5: businesses ranked 301-400 of 438. Ranked by score and relevance, start from the top or open the full map view.

The Oaks at Techridge

#301

71

The Oaks at Techridge

4.0(226)✓ Google-verified

Most residents praise the clean, green spaces and staff responsiveness, with repeat mentions of Shielyn (Assistant Community Manager) making leasing and move-in stand out. Maintenance responds quickly, amenities are well-kept, and the neighborhood feels safe and convenient for three-year residents. However, consistent complaints surface around pest control delays and infestation, overnight commercial truck noise facing the street, and unexplained rent hikes month-to-month. Security gaps (no cameras, theft incidents) and occasional staff rudeness undercut the otherwise positive experience.

Student HousingAffordable & Section 8 HousingTownhome & Garden-Style Communities

The Oaks on Chisholm Trail

#302

61 low data

The Oaks on Chisholm Trail

4.0(32)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise staff like Nicole and Tre, community grounds, and pet policies. Many others report aggressive fees (cleaning, double-charged insurance, excessive deposits), poor construction (foundation cracks, loose door knobs), persistent pest issues, and relentless towing despite limited parking. Application barriers including high bank balance demands raise fairness concerns.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Bristol Heights

#303

59

Bristol Heights

3.3(315)✓ Google-verifiedPublishes prices

Most recent five-star reviews praise a genuinely engaged staff: front desk, maintenance technicians Gabriel and Justin, and community manager Lisa earn consistent mention for going above and beyond. Long-term residents highlight quick maintenance response and a peaceful environment with good amenities, trees, and nearby shopping. However, a significant minority report serious gaps. Move-in experiences vary wildly, from clean units to apartments with flies, broken appliances, and deferred maintenance. Complaints escalate to pest infestation, lax security (gates often open, car break-ins reported), and frustration with management's move-out deposit practices. The gap between best and worst experiences suggests inconsistency in execution.

Pet-Friendly Apartments

Windsor Burnet Apartments

#304

66

Windsor Burnet Apartments

3.9(184)✓ Google-verifiedPublishes prices

Windsor Burnet divides reviewers sharply. Those praising individual staff members-Carlos, Randie, Robert, Victoria, Hannah-cite spacious units, quick maintenance, and EV charging. But persistent complaints center on recurring night-time fire alarms, car break-ins (in and out of the garage), roach infestations, thin walls, and management's reluctance to share security footage or compensate affected residents. Some report standards declining over time, with broken amenities (door sensors, garage doors, locks) remaining unfixed for months. For tenants prioritizing staff service and unit quality, the property appeals; those needing reliable security, pest control, and peace of mind should look elsewhere. Office communication has shifted to AI bots and in-person-only contact, frustrating residents trying to reach staff by phone. Review patterns suggest a property caught between high-end marketing (luxury finishes, awards) and operational struggles (maintenance backlog, safety culture gaps). Newer tenants often rate higher; longer-term residents are significantly more critical.

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Bridge at Saffron

#305

60

Bridge at Saffron

4.1(18)✓ Google-verified

Move-in and touring runs smooth when staffers like Caleb or Emerie handle your visit, and the brand-new units with modern finishes and resort pool draw consistent praise. But deposit returns lag or vanish, front-desk courtesy varies sharply, and promised referral credits can be denied on technicalities. Pet owners note the community does cater well to their needs.

Pet-Friendly ApartmentsLuxury Apartments

Azola Avery Centre

#306

65

Azola Avery Centre

4.3(103)✓ Google-verifiedPublishes prices

Azola Avery Centre offers upscale finishes in a newer Round Rock community, and a few residents praise Julie, the property manager, for listening and taking real action when problems arise. However, a sizable portion of early tenants report ongoing frustration with hallways piled with trash, dog waste not cleaned, rodents, break-ins, and lax enforcement of community rules, alongside building defects (loose hinges, falling fixtures, electrical issues). The leasing office makes a strong first impression, yet the gap between the polished clubhouse and the daily reality of building maintenance and security is stark.

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Preserve at Wells Branch Apartments

#307

65

Preserve at Wells Branch Apartments

3.9(209)✓ Google-verifiedPublishes prices

Most residents report friendly staff and speedy maintenance, with clean grounds and a peaceful setting close to shops and I-35. A significant minority describe management dismissiveness over serious problems, recurring water outages, structural safety questions, and wildlife intrusions that went unresolved despite requests. Named staff members Jaqueline, Lizzie, Timothy, Jacky, Yeny, and Matt drew specific praise for helpfulness and customer service. However, some tenants report their concerns ignored or met with "attitude," and a few mention maintenance arriving late or incompletely addressing issues like HVAC leaks and balcony safety.

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Cypress Gardens

#308

65

Cypress Gardens

3.8(217)✓ Google-verified

Front desk staff, especially Chrissy and Larissa, earn consistent praise for warmth and problem-solving. Pools, fitness center, and grounds are well-kept, and rent is reasonable for Cedar Park. The complex struggles with widespread roach problems, paper-thin walls that carry noise, outdated units with plumbing issues, and slow maintenance response during peak demand. Recent residents report bedbugs, mold on move-in, and surprise water shutoffs. Serious issues emerge in recent reviews: pest control remains inadequate despite complaints, move-out fees shock departing residents, and gym hours have shrunk from 24/7. Long-term residents note the complex has deteriorated under current management. Families and individuals seeking affordability and amenities may still find value here, but pest and soundproofing concerns are material deal-breakers for many.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

#309

56 low data

Round Rock Oak Grove Apartments

4.0(9)✓ Google-verified

Most recent reviews praise the quiet setting and management responsiveness since ownership changed in 2023. Review history is thin and spans years, limiting broader detail.

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The Parker

#310

65

The Parker

3.9(242)✓ Google-verified

Staff receive consistent praise for leasing help, and many residents renew leases or report contentment. Ongoing maintenance problems undermine this: hallways stay dirty, roaches persist despite monthly pest fees, the pool closes frequently, gym equipment breaks and isn't repaired, and neighbors make noise with little management response. Security lapses result in package theft, bicycle theft, and aggressive towing of visitor vehicles.

Affordable & Section 8 HousingLuxury ApartmentsStudent Housing

Merritt Legacy Apartment

#311

61

Merritt Legacy Apartment

3.8(62)✓ Google-verified

Long-term residents praise the friendly staff and quick maintenance response, though several note safety concerns with pest problems managed inconsistently. More recent complaints describe emergency systems that malfunction repeatedly, maintenance ignoring explicit repair requests, poor communication from the office, and structural issues including water damage and possible mold that management disputes.

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95Twenty

#312

60

95Twenty

3.5(178)✓ Google-verified

Residents report a sharp divide at 95Twenty. The maintenance team, named staff like Randy and Joey, handles repairs fast and courteously. Several long-term residents praise the quiet setting and proximity to tech jobs. However, management communication is consistently cited as dismissive, with broken verbal commitments, high move-out charges, and ignored referral credits. Common complaints include overpriced rent, roaches and ants, neglected amenities (pool turning green, gym equipment broken for months), and enforcement gaps (dog waste not managed despite pet fees). Newer or shorter-stay residents with less management contact tend to rate higher. Better maintenance and leasing staff alone do not offset management's reputation for frustration, unresponsiveness, and what some call "scamming" of inexperienced renters. The pet-friendly bark park and modern kitchens are present, but reviewers question whether the overall condition and service justify the mid-to-premium pricing.

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Lucent Apartments

#313

71

Lucent Apartments

4.4(321)✓ Google-verified

Five-star ratings dominate, praising Alejandro, Tammy, and Ivan by name for transparency, professionalism, and quick repairs. One-star reviewers report serious cracks: roaches ignored despite multiple spray requests, stolen packages on move-in day, and a pool down for nearly a year. The gap between best and worst experiences is stark and revolves around operational consistency. Lucent shines in personal interactions and unit quality but stumbles on pest management and follow-through. Residents returning after two years found improvements they loved, yet others abandoned apartments due to infestations they couldn't resolve. The leasing team and maintenance stars exist, but pest control and accountability appear inconsistent.

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Hollybrook Ranch

#314

65

Hollybrook Ranch

3.9(137)✓ Google-verifiedPublishes prices

Long-term residents credit Samir, Nakisa, and Mike by name for making their stay feel like home, citing swift AC repairs and attentive maintenance within 24 hours. Yet recent complaints describe a complex in transition: a management change mid-year sparked visible decline, with slow fixes on AC and toilets, parking chaos that triggered unfair late-night towing, and higher rates despite construction noise. Rude office staff and language barriers during inquiry calls have also damaged first impressions. Pet owners and newcomers face cleanliness issues in green areas and limited notice windows for repairs; one Spanish-speaking caller was hung up on twice. Longer-term residents from earlier periods praise the property's responsiveness, but the shift suggests operational consistency has become a gamble depending on who handles your request.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Broadstone North Ridge

#315

70

Broadstone North Ridge

4.2(145)✓ Google-verified

Richard and Brenna shine in leasing, but once moved in, residents hit a wall. Parking forces 10-minute walks late at night, bugs and crickets infest units for months, and maintenance drags on repairs. The upside: gorgeous, recently updated units, a thriving pool and fitness scene, and staff who genuinely care. Not a place for anyone without patience for persistent pest battles or those who rely on convenient parking. What keeps people here is community-residents make real friendships at the pool and around the grounds. The gym and common areas stay immaculate. But the gap between leasing charm and daily reality is real, especially when a baseboard stays broken or hot water goes missing during disputes with management.

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Modera EaDo

#316

69

Modera EaDo

4.2(142)✓ Google-verifiedPublishes prices

Staff like Eli, Tariq, and Mona earn consistent praise for genuine help during tours, move-ins, and day-to-day requests. The property itself is modern and clean: strong wifi/package systems, key fob security, covered parking with EV charging, and amenities from dog parks to conference rooms draw satisfied residents. However, serious structural issues undercut the luxury claim. A recent bike room theft went unaddressed for hours; basement parking floods regularly and sits mostly empty despite $50 reserved-spot upsells; fire alarms sound multiple times monthly; hallways smell of neighbor neglect; walls are thin enough to hear neighbors clearly. Move-out charges run $160+ for cleaning alone. Management is hard to reach and rarely in the office. This works well for people who want new, clean common spaces and don't rely on bike storage, guest parking, or management availability. Those spending more for "luxury" or needing responsive maintenance should pause.

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The Creek Apartments

#317

64

The Creek Apartments

3.8(226)✓ Google-verified

Staff warmth draws praise from some residents, especially property manager Charlotte and maintenance response times. However, repeated complaints about mold, roaches, mice, and dirty move-in units undermine the community's appeal. Security lapses, communication delays, and thin-walled construction are cited alongside concerns about pet waste management and uneven rule enforcement.

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Villas of Mason Hills

#318

64

Villas of Mason Hills

4.1(44)✓ Google-verified

Villas of Mason Hills excels at the physical product: modern townhomes with private yards, ground-floor living, and good amenities draw praise. But recent reviews show a sharp divide. Tenants report responsive, cheerful staff and well-kept grounds alongside serious problems: calls go unanswered, maintenance requests linger for months, and management is described as dismissive when hardship hits. The complex appears to perform better for some residents than others, possibly depending on management tenure.

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The Maris

#319

64

The Maris

4.2(73)✓ Google-verified

The Maris impresses on design and initial move-in, with leasing staff Jeffrey, Elyse, Helen, and maintenance team Eric and Erwy earning consistent praise for their professionalism. However, the community faces serious security gaps: a broken garage gate that sat unfixed for months, multiple vehicle thefts and break-ins, and a maintenance worker who entered the wrong unit unannounced. Residents feel unsafe despite promised on-site security they rarely see. Complaints extend to operations: unauthorized tows despite proper registration, the Fetch package system causing delays and theft, hallway cameras absent despite resident requests, and bills that don't match the value delivered. Parking fees ($350 tow charges, extra monthly dues) and extra costs for basics like key cards (additional $30 each) leave residents frustrated. The property is beautiful, but management responsiveness to core safety and security issues has not matched the price or brand promise.

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Copperline at Village Oaks Apartments

#320

59

Copperline at Village Oaks Apartments

3.2(606)✓ Google-verified

Word-of-mouth leans heavily on staff: CJ, Yanet, and Devan consistently earn five-star praise for patient leasing tours and attentive follow-up. Residents also report fast maintenance response and a well-kept community feel. However, two detailed recent reviews flag roach and rat infestations that persisted for weeks despite repeated office requests, with one appliance still broken after two months and no resolution. The split reflects this tension: five-star reviews celebrate the experience of moving in and the grounds; one-star complaints focus on crisis management once residents are locked into a lease. The low response time for pest control and maintenance gaps suggest the office excels at first impressions but struggles under pressure.

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Horseshoe Apartments

#321

55

Horseshoe Apartments

3.4(21)✓ Google-verified

Horseshoe Apartments in Leander draws strong praise for clean, spacious units with quality finishes at competitive rates, supported by a responsive leasing staff. However, a significant subset of residents report serious problems: water intrusion and sewage concerns unresolved despite repeated requests, inadequate emergency maintenance response, poor soundproofing allowing neighbors' noise throughout day and night, and pest control failures despite monthly fees. Several residents cite management's dismissiveness toward habitability complaints as the core friction point.

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Regal Parc Apartments

#322

70

Regal Parc Apartments

4.1(250)✓ Google-verifiedPublishes prices

Regal Parc draws strong loyalty from many residents who praise the quiet grounds, spacious floor plans, and the genuine care of frontline staff like Molly, whose responsiveness during move-in stands out. Maintenance crews solve problems quickly. But a significant minority report serious problems: pest infestations that persist despite complaints, a deteriorating pool and hot tub left unmaintained, and a punitive move-out process with undisclosed cleaning fees and aggressive deposit charges. Some residents also describe a jarring shift from helpful leasing staff to cold or dismissive behavior once the lease is signed, especially from management. Aging infrastructure and weak AC on upper floors add to wear complaints.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Gramercy at Northline

#323

64

Gramercy at Northline

4.0(75)✓ Google-verified

Gramercy delivers polished units and stellar leasing interactions that win over first-time visitors, especially through staff like Zavia and Kelsie who genuinely invest in finding the right fit. Once residents move in, the relationship often sours: serious maintenance gaps (active snakes and scorpions), poor soundproofing, confusing parking systems that trap new tenants, and a management that dismisses safety concerns and locks residents out of storage without clear warning. The property is Greystar-managed and markets itself as upscale, but moves toward a transactional posture during occupancy. Multiple reviewers report unresolved pest and structural issues, unclear fee policies at move-out, and staff who prioritize giving tours over urgent animal control calls. A small cohort of longer-term residents praises the community vibe and quick maintenance responses, suggesting the experience depends heavily on individual luck and persistence.

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Bridge at Goodnight Ranch Apartments

#324

70

Bridge at Goodnight Ranch Apartments

4.1(86)✓ Google-verifiedPublishes prices

Strong maintenance and staff standouts define most stays, though leasing office friction creates friction for some. Ronald, the maintenance team, and leasing staff Brian, Xavier, and Lisa earn repeated praise for going above and beyond. Residents prize the townhome feel, private yards, pet amenities, and quiet setting. A small group report administrative confusion, unresponsive follow-up, and deposit disputes that gave them pause before signing.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments

Villas Tech Ridge

#325

60

Villas Tech Ridge

3.7(352)✓ Google-verified

Five-star reviewers highlight fast maintenance crews and welcoming leasing staff, particularly praising the maintenance team's responsiveness and the quiet feel of the community. However, long-term residents paint a starkly different picture: dirty common areas, non-functional gate security, recurring maintenance problems never fully resolved, hidden move-out charges without documentation, and pricing that does not match the property's actual condition. Management communication breaks down frequently with staff turnover, and residents report pursuing formal remedies over undisclosed fees. The core tension is upkeep versus cost. New visitors and short-term residents experience good leasing interactions and strong maintenance response times. Residents approaching lease renewal or move-out encounter inconsistent pricing practices, filthy staircases and parking lots, homeless individuals on the property, mail theft, vehicle break-ins, unruly pool parties with non-residents, and a leasing office unwilling to engage on disputes after move-out.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments

Lantana Hills Apartments

#326

69

Lantana Hills Apartments

4.1(156)✓ Google-verified

Lantana Hills delivers polished apartments and friendly leasing tours, with maintenance staff who often go above and beyond on repair requests. However, months-long neglect of broken gates, unresolved pest problems, and a valet trash service prone to spillage have left several residents frustrated. Management's willingness to listen varies: some praise quick fixes, others report ignored complaints and unanswered calls. For those who land a responsive maintenance experience and don't rely on security features, the property feels safe, spacious, and close to Oak Hill shopping and downtown. Residents with dogs appreciate the dog park and yards, while walking trails and fitness amenities add appeal. The tension is between attentive staff moments and structural neglect.

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The Arden Apartments

#327

63

The Arden Apartments

3.7(303)✓ Google-verified

Residents praise responsive maintenance staff and enjoy the spacious layout and resort-style amenities like the pool and dog park. Strong praise goes to named technicians like Rene Pujolar and leasing agent Micah. However, complaints about leasing office professionalism, neglected pool and gym facilities, and serious security issues including car theft attempts and unauthorized apartment entry recur across reviews, creating frustration that undermines the positives. The property struggles with consistency. Some residents feel truly heard and have stayed for years; others describe harassment from neighbors, inadequate management response to safety concerns, and staff who ignore follow-up requests. Common area maintenance lapses and the claim that weekend upkeep lacks funding suggest resource allocation problems that affect resident experience beyond the individual apartment.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Derby Park Apartments

#328

68

Derby Park Apartments

4.0(249)✓ Google-verified

Since new management arrived, staff including Yansi and Veronica have earned strong praise for quick responses and patient customer service, with recent tenants highlighting improvements and renovations. However, a former resident's detailed account documents months of water leaks, structural failures causing injury, ineffective bed bug and cockroach treatment, disputed charges, and a pattern of dismissive handling that contradicts the positive shift reported by newer tenants.

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Camille Farms

#329

68

Camille Farms

4.0(595)✓ Google-verifiedPublishes prices

Star staff like Vicky and Sariana turn lease problems into smooth transitions; residents who connect with the office team report feeling heard and supported. But the complex struggles with persistent maintenance: roaches recur despite monthly pest control, AC drags in summer heat, and simple repairs like shower handles and closet racks fail repeatedly, leaving long-term residents frustrated by broken promises and excuses about system downtime.

Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent Housing

Citizen House Decker

#330

69

Citizen House Decker

4.4(53)✓ Google-verified

Strong leasing team-Kniyah and Averi stand out for speed and care-and recent residents praise peaceful grounds with modern finishes. However, a recent management shift has created friction: some applicants faced months of confusion, fabricated file entries, and zero accountability; maintenance issues like broken sprinklers went unaddressed for a week; and Spanish-speaking staff reportedly lack training in customer service fundamentals. The divide is sharp: those who worked with the established leasing duo loved the experience, but new applicants and long-term residents encountering operational drift report feeling unsupported. Worth noting that several five-star reviews mention Kniyah by name across months-signaling real consistency there-but the one-star experiences describe systemic failures (document fabrication, communication blackouts) that overshadow the praise.

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The Standard at Domain Northside Apartments

#331

63

The Standard at Domain Northside Apartments

3.7(325)✓ Google-verifiedPublishes prices

Most residents who have stayed long-term praise the recent maintenance leadership overhaul under Yonny Mendez-Pinto and his team's visible presence on the property; leasing staff like Alexis, Nathan, and Miranda earn consistent recognition for knowledge and care. The double-paned windows keep units quiet and the Domain location draws pet owners seeking walkability. Safety concerns dominate detractors' reviews: multiple residents report car break-ins and one describes an unresolved lock issue lasting a month before repair, creating personal safety fears. Pest sightings, inadequate move-in cleaning, and deposit disputes appear in several complaints. Early morning trash collection in some buildings disrupts sleep. Management responsiveness is praised by some but criticized by others as robotic and lacking accountability during crises.

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The Flats on San Felipe

#332

58

The Flats on San Felipe

3.5(145)✓ Google-verifiedPublishes prices

Residents who stay long-term often praise the location, amenities, and maintenance staff like Frank and Gloria. The community appeals to those who value affordability and proximity to shopping. However, chronic problems undermine daily life: roaches persist despite calls, neighbors ignore lease rules with management's indifference, and car break-ins are frequent. Office staff are inconsistently responsive, sometimes dismissive to occupants not on the lease, and disputes over damage liability and rent increases leave many feeling disrespected. Staying here requires tolerance for noise, security risks, and unpredictable management. The dog park and fitness center are bonuses, but pest control, noise enforcement, and reliable reception desk coverage fall short. Long-term residents tend to decide not to renew.

Pet-Friendly ApartmentsLuxury Apartments

The Beacon at Pfluger Farm

#333

62

The Beacon at Pfluger Farm

3.8(88)✓ Google-verified

Beacon delivers strong leasing experiences, particularly through staff like Zaire, and residents praise the location near shopping and the resort-style pool. Maintenance responsiveness has earned recognition. However, a recent management transition to Valiant Residential has divided opinion sharply. Some residents report the community now feels neglected: shared spaces are dirtier, gates are broken, noise issues have spiked, and administrative failures include collections actions on moveout disputes. Walls are thin enough that daily neighbor activity bleeds through clearly.

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Milo Apartments

#334

63

Milo Apartments

3.7(598)✓ Google-verified

Milo draws strong loyalty from many residents who credit frontline staff like Leli and Sonja with smooth move-ins and responsive help. The property is clean and well-kept for most, yet a smaller group report severe pest problems and describe management as hostile during disputes, suggesting service quality depends heavily on which staff you encounter and whether you need help beyond leasing. Reviewers praise the fitness center, pool, and pet amenities, plus the central North Austin location near The Domain. Unit finishes match the luxury pitch when moving in, but expectations seem to shift once a resident faces maintenance gaps or personal conflicts with management. Long-term residents (2-5 years) split sharply between those who feel genuinely cared for and those who experienced neglect or confrontation.

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Alta Wildhorse Ranch

#335

65

Alta Wildhorse Ranch

4.0(85)✓ Google-verifiedPublishes prices

Staff warmth masks serious housing problems. Leasing teams Stephanie, Maddie, and Gracyn win consistent praise for patience and care. Maintenance typically arrives quickly when called. But units suffer from rushed construction: flooding, cracks, misaligned doors, scorpions, spiders, and ants plague residents month after month. Pest control sprays regularly but gaps in construction mean bugs return. Extended construction-bulldozing, concrete breaking, drilling-goes on for months with no rent concessions beyond one $250 offer and disrupts remote work and sleep. Some residents thrive here and renew; others tolerate one lease term and leave. Dog owners find community; families worry about playground space and pet waste cleanup. The tension between "this should be perfect" and "it keeps falling apart" runs through reviews. Residents love their floor plans and neighborhood feel but resent paying full rent while living in ongoing construction zones or dealing with scorpions on couches. A few praise maintenance technician Chris as reliable; others name him in complaints about professionalism. Management escalates issues when pressed but enforcement on neighbor conduct and rule violations feels scattered.

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Chandelier Apartments

#336

57

Chandelier Apartments

3.6(329)✓ Google-verifiedPublishes prices

Staff members like Giselle, Robert, and Jay earn consistent five-star praise for going beyond standard help, with residents noting genuine care and smooth leasing experiences. The complex delivers clean apartments, working amenities (pool, gym, washer/dryer), and good walkability to Downtown Austin and South Congress. However, maintenance requests languish for weeks while the property deteriorates: tenants report repeated flooding, pest infestations including rats, and holes left unfixed. Trash collection is mandatory but unreliable, security feels absent despite visible graffiti, and reaching a human instead of an automated system proves difficult. The gap between staff kindness and property upkeep is stark.

Pet-Friendly Apartments

Volume Apartments

#337

67

Volume Apartments

3.9(168)✓ Google-verified

Residents consistently praise the staff, especially Property Manager Mykala and Assistant Manager Andres, for their attentiveness and willingness to solve problems quickly. The location, affordable rent, and pet amenities draw strong approval, along with functional units, reliable maintenance response, and a sense of security. However, a significant minority report serious pest issues, disruptive neighbors with slow management response, unexpected parking policy reversals, and disputed move-out charges. The split between five-star and one-two-star reviews suggests the experience depends heavily on which unit you occupy. Maintenance and laundry systems work well, and the community events and quiet atmosphere appeal to long-term residents. The real friction points are pest control consistency, conflict resolution between neighbors, and billing clarity after checkout. Prospective tenants should ask directly about current bug concerns and get lease terms in writing, especially around vehicle registration limits.

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Aven Ridge

#338

62

Aven Ridge

3.8(134)✓ Google-verified

Aven Ridge delivers responsive leasing and quick maintenance repairs, with move-in experiences that go smoothly. However, persistent complaints about security deposit theft, bogus move-out charges, roach infestations, and noise levels undercut the marketing promise. Residents report waiting months for returns, facing fabricated damage bills despite photographic proof of cleanliness, and hearing every footstep from neighbors. Management (now Greystar) faces serious trust issues. Multiple reviewers describe manipulative billing, pressure around renters insurance, and refusals to itemize charges. One four-year resident was falsely charged abandonment fees; another faced $749 in carpet charges for normal wear. The move-in team, especially Alexa and Alyssia, earns praise for care, but that goodwill dissolves at move-out.

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Waters at Sunrise

#339

68

Waters at Sunrise

4.0(345)✓ Google-verifiedPublishes prices

Residents split sharply on their experience. Recent movers and those working with office staffer Martha Machado report quick maintenance, clean units, quiet surroundings, and welcoming community events. Longer-term residents and those in transition describe unchecked pest issues, hallway grime, management churn, unresolved billing disputes, and slow email and phone response. Affordable pricing attracts applicants but leaves some feeling the property does not match advertised standards once occupied. The nonprofit describes itself as affordable-housing focused and operates on what reviewers call a waiting list (currently 260 people). Tours through an automated system sometimes mismatch applicant qualification. Staff turnover and communication gaps frustrate residents seeking help; those who connect with Martha or maintenance typically feel heard and supported.

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Sutton Apartments

#340

58

Sutton Apartments

3.3(243)✓ Google-verified

Half the reviews praise Chris and the leasing team for attentive service, citing quick responses to damage claims and a welcoming office experience. The other half report serious maintenance failures, particularly unresolved pest infestations lasting years, broken appliances left unfixed, and inconsistent rental pricing between visits. Safety concerns (weekly police calls, fires, crime) and inadequate parking compound the frustration. Management quality appears to swing dramatically by staff. Residents praising recent renewals cite improved service under the current team, while longer-tenure complaints describe years of neglect and multiple manager turnovers. Get all pricing and lease terms in writing before committing.

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South Lamar Village

#341

65

South Lamar Village

3.8(217)✓ Google-verified

New residents often report an immediate sense of belonging, with leasing staff and maintenance crews earning consistent praise for speed and courtesy. Long-term tenants paint a starkly different picture: recurring utility failures (especially hot water), vague or dismissive responses from management during outages, and disputes over move-out charges have left several feeling trapped in a community that markets itself as luxury but repeatedly fails on basics. The divide between five-star first-impression reviews and one-star departures is sharp.

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The Estate On Quarry Lake Apartment Homes

#342

63

The Estate On Quarry Lake Apartment Homes

3.6(237)✓ Google-verifiedPublishes prices

Most residents praise the leasing team (Sequoia and Maria stand out) for their attentive service and say the property is well-kept with appealing amenities like pools and a lakeside trail. However, pest problems have gone unresolved for weeks, parking has become scarce and unmonitored despite the property claiming overcoverage, and office email goes unanswered, forcing tenants to visit in person.

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Creekside on Parmer Lane

#343

58

Creekside on Parmer Lane

3.4(172)✓ Google-verifiedPublishes prices

Reviewers report sharp differences in experience. Those who moved in recently praise quick maintenance response and friendly staff, particularly noting Billy and Margarita. Longer-term residents describe declining conditions: ants, hornets in stairwells, filthy shared spaces, parking shortages, and $800 monthly towing fees. Management communication is mixed-some find staff transparent and helpful; others report gatekeeping behavior, unresponsive leadership, and accusations without clear proof. The application process drew complaints about unclear documentation requirements and non-refundable fees.

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Muir Lake Apartments

#344

62

Muir Lake Apartments

3.7(220)✓ Google-verifiedPublishes prices

The property draws raves for its lake setting and tour staff like Sadie, Whitney, and Michaela, who make strong first impressions. However, many long-term residents report chronic maintenance backlogs, unclean units at move-in, and management that becomes unresponsive once residents sign. AC outages lasting weeks, missed repair deadlines, and ignored emergency calls are common complaints. Some residents also flag billing surprises, security camera failures, and unsanitary spa conditions. Named maintenance staff like Juan and Luis have earned praise for reliability, yet repair timelines still stretch to months for routine work. The lake views and amenities shine in marketing but in practice, guests encounter roaches, mold, leaks, and facilities frequently out of service. Newer residents have had better experiences than those staying multiple years, suggesting quality drops over tenure.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Bluffs Landing Senior Village

#345

67

Bluffs Landing Senior Village

4.1(37)✓ Google-verified

Long-term residents consistently praise the management team by name, particularly Maricela, and highlight responsive maintenance workers like Manny and Gabriel. Apartments feel spacious and activities keep residents engaged. Ongoing concerns include noise enforcement after hours, selective parking enforcement for disabled spots, rat issues, and ventilation problems in some units that persist despite maintenance visits.

Senior Living ApartmentsLuxury ApartmentsAffordable & Section 8 Housing

The Metropolis Apartments Austin

#346

67

The Metropolis Apartments Austin

3.9(190)✓ Google-verified

Metropolis draws artists, musicians, and community-minded renters who prize the genuine connections and cultural events here; the grounds show intentional upkeep with murals, gardens, and courtyards that feel alive rather than sterile. Maintenance responds fairly quickly when asked, and thermostats, pest control, and other systems improve regularly. The trade-off is real: some residents face roaches, early-morning maintenance noise, and erratic neighbor behavior that police have been called to address, making this place thriving for the right person and punishing for those seeking quiet or predictability. Pet owners find a dedicated dog area, and renters on tight budgets get rare affordability near downtown. Staff quality varies; some long-serving employees have drawn complaints, though recent staff like Jason earn personal praise. The nonprofit model channels rent revenue into artist subsidies and community programming rather than cosmetic upgrades, which explains both the strong cultural pull and the skepticism from those who see it as subsidizing lifestyle choices at the expense of stability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Palm Valley Apartments

#347

61

Palm Valley Apartments

3.8(234)✓ Google-verifiedPublishes prices

Residents praise the spacious floor plans, resort-style pool, and affordable pricing, with repeat mentions of Raven at the front desk going above and beyond. However, administrative processing is painfully slow, maintenance waits stretch into weeks, and common areas frequently fall into disrepair. Recent staff changes have led to dramatic swings in experience: some residents report excellent upkeep and two-day emergency repairs, while others describe pest problems, overflowing waste stations, and false updates on completed repairs. New applicants often face unclear timelines, AI-generated emails, and unexplained delays; residents report similar struggles getting billing errors corrected or promised move-in readiness actually delivered. Unit quality is inconsistent. Newer renovations and the Tuscan-style pool appeal to many, but dishwashers arrive unplugged or broken, washers go missing at move-in, and sinks come dirty. Staff professionalism varies sharply by person and department: leasing agents like Raven earn genuine gratitude, while office management is frequently described as dismissive or uncommunicative. The complex lists service dog accommodations but recent reviews contradict this, and one resident claims staff now refuse service dogs in violation of ADA law. Turnover and understaffing appear to be recurring problems.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Ellwood at Lake Travis

#348

60

Ellwood at Lake Travis

3.6(634)✓ Google-verified

A large complex with genuine gaps between promise and reality. Strong amenities and occasional standout staff (Franklin, Steven, Maddy) earn consistent praise from satisfied residents, yet the property suffers from neglected common areas, broken security gates, and a leasing office struggling to keep up. Maintenance response times remain the pivot: quick and thorough once engaged, but entry points for urgent issues are frustratingly slow. Families who can tolerate delays and don't mind noise problems find peace here; those wanting luxury finish or responsive leasing support should look elsewhere. The core tension emerges in competing stories. One resident praised safety and quiet; another reported car break-ins and neighbors making noise at all hours. Move-in inspections consistently mention cleanliness, yet reviewers describe dog feces in parking and trash accumulation. Management responsiveness fluctuates wildly. New residents report multi-week email delays; longer-term residents describe day-of maintenance calls and staff kindness. The office appears stretched thin, and the property's ambition (luxury positioning, three pool-like amenities) has outpaced its operational grip on basics like gate repair and tenant communication.

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Legacy Ranch at Dessau East

#349

62

Legacy Ranch at Dessau East

3.9(74)✓ Google-verified

Strong maintenance support from Abraham and the repair team attracts consistent praise, with several residents noting rapid response to maintenance needs and welcoming front-desk service. However, critical safety lapses undermine confidence: ice covering entry ramps and mailboxes went uncleared during winter despite this being marketed as a senior community, and basic infrastructure (trash collection for 286 units, carpet cleaning, elevator maintenance) shows signs of strain. Management communication is spotty, and one family's experience involving a towed vehicle left them without resolution or explanation. Staff turnover or inconsistency appears to offset the positive individual performances. While amenities like a pool, fitness center, and clubhouse exist on paper, resident concerns about 55+ marketing claims, pet management enforcement, and on-site supervision suggest operations do not consistently meet the promises made in listings. The 68% five-star rating masks two distinct resident experiences: those who engage with responsive maintenance and front-desk staff feel well-served; those navigating safety issues or complex problems encounter indifference.

Affordable & Section 8 HousingSenior Living ApartmentsStudent Housing

Chesapeake

#350

57

Chesapeake

3.4(77)✓ Google-verified

Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.

Pet-Friendly ApartmentsLuxury Apartments

Camber Ranch

#351

63

Camber Ranch

3.9(106)✓ Google-verifiedPublishes prices

Reviewers often praise the leasing team's warmth and maintenance's speed, along with attractive amenities like the gym and spacious layouts. However, noise bleed between units is consistent across complaints, move-in conditions have been substandard (urine, mold, food stains), and pest issues persist despite weekly spraying; some tenants also flag deceptive lease-renewal practices and construction defects that worsen over time. Maintenance handles work orders within one to two days, yet recurring problems (broken dog park gates, garage flooding) go unfixed for months. The office staff-particularly Ava and Victoria-drew specific praise, but the broader experience splits sharply: engaged residents enjoy the community; frustrated ones cite bait-and-switch tour practices, vague move-out charges, and a pattern of ignoring maintenance requests that don't fit management's priorities.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities

Landmark Conservancy Apartments

#352

67

Landmark Conservancy Apartments

3.9(222)✓ Google-verified

Long-term residents and newer arrivals praise the quiet atmosphere, green spaces, and a maintenance crew that responds quickly and treats requests seriously. Recent management changes have brought visible upgrades: units are being remodeled, appliances replaced promptly, and staff like Don and Javier earn consistent recognition for going beyond normal help. However, the transition has fractured communication about core safety and maintenance issues. Vehicle break-ins, persistent dog waste problems, and chemical burn incidents at the pool went unaddressed or unannounced. One-star reviews cite a $20 monthly amenity fee charged while clubhouse and gym sat closed for months, and a four-month radio silence on security deposit deductions. The split between 67% five-star and 27% one/two-star ratings reflects a property in transition: newer residents see exciting improvements; those who lived through multiple ownership changes and service gaps see negligence.

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Lakeline Crossing Apartments

#353

66

Lakeline Crossing Apartments

3.9(517)✓ Google-verified

Staff first impressions tend to be warm-leasing consultants like Kayla and Stephanie earn praise for attentiveness and knowledge, and maintenance responds quickly once a request lands. The darker pattern emerges after move-out: residents report withheld deposits with no proof of claimed damage, phantom violation charges, and management either unresponsive or contradictory about lease terms, leaving some charged thousands in unexpected fees. Ground conditions and operations have drawn conflicting accounts. Reviewers on the positive side note spotless common areas and well-kept grounds; others describe dead grass, overstuffed pet stations, trash, and a year-long alarm problem management ignored despite repeated calls. The split reflects either changing standards or which part of the complex reviewers occupied.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Argosy at Crestview

#354

66

Argosy at Crestview

4.0(105)✓ Google-verified

Most long-term residents praise quick maintenance response, attentive staff like Alix and Shelby, and a welcoming vibe that feels homey. The property offers good value for the location and amenities, with quiet neighbors and well-maintained common areas. However, recent complaints center on office staff rudeness (one named individual named repeatedly), recurring pest problems in units, and porch theft. Rent increases and outdated appliance replacements are also cited. This split reflects both strong operational pockets and frustrating gaps in management accountability. Pack theft from porches stands out as a persistent security gap. Staff quality varies notably. Some long-time residents report the complex has shifted character recently. Maintenance itself is consistently praised as competent and fast.

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Urban North Apartments

#355

57

Urban North Apartments

3.4(94)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the maintenance response time, secure parking garage, and pet policies, with Danielle and Jane earning repeated recognition for helpfulness. However, a cluster of one-star reviews from mid-2024 flags severe pest infestations, questionable deposit practices, unprofessional management conduct during move-out, and a long list of add-on fees that frustrated tenants felt went unserviced (valet trash collection, in particular, was paid but not delivered). Sound insulation remains a liability. Several reviewers report hearing neighbors clearly through walls and floors. While amenities such as the pool, gym, and clubroom are well-maintained when accessed, the deposit refund process appears inconsistent and contentious, and management tone shifts notably when disputes arise, deterring prospective residents who observe unhelpful leasing interactions.

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Oasis at Round Rock

#356

60

Oasis at Round Rock

4.2(17)✓ Google-verified

Residents love the modern townhome design and staff attention during move-in, especially Maidy and Faith. The spaces feel spacious and welcoming, with EV charging and yards drawing praise. However, construction shortcuts and delays overshadow the experience. Pool and gym promised by June remain unfinished into September, yet residents pay for these amenities monthly. Units have defective outlets, leaking vents, and loose fixtures. Pest issues (particularly ants) require daily cleanup, likely from foundation gaps. Management communication stays silent on amenities while sending frequent parking reminders. Promised turf yards remain incomplete weeks after partial installation.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Red Stone Ranch

#357

57

Red Stone Ranch

3.3(149)✓ Google-verifiedPublishes prices

Red Stone Ranch divides tenants sharply. Those with responsive leasing staff (Nicole, Amy) and stable living situations praise friendly service and quick maintenance response; one 1.5-year resident highlighted staff coordination for pet-specific access. However, over half the recent reviews cite serious problems: poor soundproofing making apartments uninhabitable, unresponsive leasing during application (20 unanswered calls, $550 retained), pest infestations left unaddressed, unexplained billing charges, and management dishonesty about staff availability. Families report noisy conditions unsuitable for children, while former tenants describe being charged incorrectly and denied accountability.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

The Wayman

#358

59

The Wayman

3.5(382)✓ Google-verified

Leasing and office staff shine: Joel, Tanya, and the team consistently earn praise for patient, knowledgeable tours and professional handling of applications. Residents appreciate the location near the Domain, pool, outdoor kitchen, and peaceful surroundings. However, the property struggles with maintenance execution. Multiple tenants report water leaks from pipe bursts and ceiling fans, slow repairs (including a 7-month dishwasher delay), cockroach infestations, and management reluctance to offer credits for resident-affecting damage. New management appears to have improved responsiveness, but systemic issues remain. The sharp split between five-star tours and one-star resident complaints suggests the leasing experience masks operational shortcomings once tenants move in. The pet-friendly and student housing markets should note: first impressions are polished, but property condition and maintenance speed are points of friction. Veterinary-damage claims and pest concerns warrant direct questions during tours.

Student HousingPet-Friendly Apartments

Reveal at Onion Creek Apartments

#359

65

Reveal at Onion Creek Apartments

4.4(73)✓ Google-verifiedPublishes prices

Strong maintenance team and modern spaces draw praise, but security and facility upkeep concerns linger. Adan, Mando, Karel, and office staff (Morgan, Angela) earn repeated recognition for fast emergency response and professional repairs. Renovations have improved the feel of units and common areas. However, residents report vehicle theft despite gated access, persistent humidity and mold damage in units, frequent pool closures without notice, and dirty hallways and elevators. One resident paid over 3k in losses to mold; another had a garage gate damage her car. These gaps between advertised luxury and day-to-day experience divide satisfaction sharply. Pet owners here contribute to grounds issues: dog waste left uncleaned in walking areas and building entrances. Deliveries and trash collection are inconsistent. Security concerns, building maintenance lapses, and amenity availability seem to overshadow staff effort for longer-term residents.

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Bridge at Asher Apartments

#360

64

Bridge at Asher Apartments

3.8(255)✓ Google-verifiedPublishes prices

Many residents credit Brenan, Ashley, and Kristen in the leasing office for patient, professional guidance through application and move-in. The property offers a large pool, dog park, and outdoor fitness area that residents value. However, persistent complaints centre on maintenance: long waits (months for fixes), unscheduled visits that inconvenience residents, language barriers preventing repairs, and hallway cleanliness issues including a reported cockroach infestation. One resident described sleeping with their bedroom door open for over a year due to a cleaning failure. Management responses are perceived as generic and dismissive, not addressing the root problems. Renters with straightforward leasing needs and those who rarely need maintenance service tend to feel satisfied here. Those requiring frequent maintenance support, living in older sections, or sensitive to noise should think carefully before signing.

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Brook Meadow Village

#361

65

Brook Meadow Village

3.9(143)✓ Google-verified

Divided sharply between new residents and long-term tenants. Recent arrivals praise affordable rents and leasing staff (Audrey, Getzy, Melanie) who go the extra mile. But months in, the experience deteriorates: maintenance requests go unfixed for weeks or never happen, roaches appear in fridges, mold grows in HVAC systems, and broken gates let people wander the grounds at night. Several tenants hired their own contractors rather than wait. Lease exit disputes add frustration-refunds promised in 30 days never arrive, and move-out dates get altered without explanation. Since longtime maintenance worker Luis left, care has declined visibly. Residents mention dumpsters attracting homeless encampments, loud noise after 10 pm, and a laundry room door that fell and sent someone to hospital. The property's North Austin location is convenient to bus, library, and stores, but security and safety concerns overshadow that advantage.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Trailside Oaks

#362

56

Trailside Oaks

3.4(102)✓ Google-verified

Trailside Oaks offers nature access and capable staff, but structural cleanliness and maintenance failures undermine the luxury positioning. Residents praise Diana, Michelle, and Raj for responsiveness, yet repeated complaints about trash in hallways, stairwells, and common areas, plus pest problems and slow HVAC repairs, suggest systemic neglect at the ownership level. The community has polarized: long-term residents who value the trails and calm report satisfaction, while newer tenants and short-term users document health and safety concerns that echo across multiple recent reviews.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

MAA Balcones Woods

#363

60

MAA Balcones Woods

3.5(263)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Tila Newbery and Kayla Gordon-earn consistent praise for patience, warmth, and clear communication during the application and move-in process. Residents describe a genuine sense of community and fast maintenance turnaround. However, a meaningful share report serious gaps: poor follow-up communication that leads to late fees, maintenance requests that languish (water damage, roach infestations, structural repairs), and missing gym facilities. The experience appears sharply split between smooth initial entry and ongoing operational friction. Lawn service disturbances, noise from the pool, and package theft round out regular complaints. Those praising the property often mention long tenure and emotional attachment; those with the worst experiences cite documented maintenance failures and unresponsive management that escalated into legal disputes.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Oakville Apartments

#364

59

Oakville Apartments

3.4(275)✓ Google-verified

Oakville draws strong praise for amenities, layout, and a few standout staff members, but residents consistently battle unresponsive management, recurring AC breakdowns that linger for weeks, and pests. Communication gaps mean maintenance enters without notice despite requests, gates malfunction routinely, and billing disputes arise at moveout. The property feels split: maintenance crews are competent and kind, yet the leasing office frustrates those seeking answers or timely fixes.

Student HousingLuxury ApartmentsPet-Friendly Apartments

The Lantern

#365

59

The Lantern

3.3(261)✓ Google-verified

The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change. Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.

Pet-Friendly ApartmentsLuxury Apartments

Legends Lakeline Apartments

#366

59

Legends Lakeline Apartments

3.5(144)✓ Google-verified

New management has turned things around for many residents, with faster maintenance response and a cleaner property, though a vocal segment reports ongoing noise, trash, and security lapses. The leasing team (Jaiden, Chrissa, Charlotte) earns consistent praise for patience and attentiveness. Recent five-star reviews credit visible improvements in the pool and common areas, but earlier complaints about rude staff, broken gate access, and months-long AC outages reveal a rocky transition period that left some tenants frustrated.

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Terrastone Travesia Apartments

#367

60

Terrastone Travesia Apartments

3.7(204)✓ Google-verifiedPublishes prices

Strong five-star reviews highlight Florita's outstanding leasing assistance and a well-kept property with green spaces and clean areas. However, residents report significant frustration with move-out charges, slow communication after lease end, and property management handling of rental records and application fees.

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Windy Ridge

#368

59

Windy Ridge

3.7(72)✓ Google-verified

Tenants report Jonathan, the head maintenance tech, earns consistent praise for quick, thorough work and genuine care. Some office staff earn similar marks for professionalism. However, noise complaints dominate: poor insulation means every footstep, furniture move, and neighbor disturbance travels; one long-term resident reports 400+ days of sleep disruption, retaliation after complaining, and managed-anxiety medication for both resident and pet. Roach problems are widespread and repeated. Management refuses to mediate neighbor disputes, leaving tenants to approach troublemakers directly. The complex gate, advertised as secured, has barely functioned in years. Rents have climbed significantly ($400 rise over five years noted), while core maintenance like gym equipment and pool upkeep lag behind. Security deposit refunds stall for months; flooding damage gets patched poorly rather than properly repaired. Parking cars get scratched regularly; unsupervised youth roam and vandalize. Management staff turnover is constant (nine managers in eight years for one tenant), communication between office and maintenance breaks down, and inspections appear performative rather than corrective. When tenants escalate complaints, retaliation warnings follow rather than solutions. Pet-friendly policies exist, but the overall environment delivers stress rather than quiet, safe, or well-maintained living.

Affordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities

Villas at Grand Avenue

#369

59

Villas at Grand Avenue

3.2(232)✓ Google-verified

Staff like Maria and Maintenance Manager Terrance earn consistent praise for going the extra mile; some residents report four or ten-year stays and feel at home. Yet repeated complaints detail cockroaches, overflowing dumpsters, broken gates, and water heater failures that drag past 24 hours, often met with defensive pushback from upper management rather than swift fixes or compensation. The complex advertises resort-style amenities and pet-friendly grounds, but reviewers describe dog waste scattered across patios and common areas, pools closed for half the year, and breezeway cleaning happening rarely. The property feels split: frontline staff deliver genuine care, while systemic maintenance and property oversight lag far behind resident expectations and local housing codes.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments

Oltera in So East

#370

62

Oltera in So East

3.8(78)✓ Google-verifiedPublishes prices

Oltera offers spacious, newly renovated apartments in Southeast Austin with genuinely engaged staff members who earn regular praise by name. Residents highlight quick turnarounds on routine maintenance and a welcoming sense of community. However, a significant subset report unresolved water damage, mold, and aggressive debt collection after move-out, alongside concerns about theft from parked vehicles and unauthorized apartment entries. The complex charges pet fees ($400 one-time, $20/month) and mandatory services like trash pickup, which some view as overpriced relative to the problems.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities

Brixton Apartments

#371

55

Brixton Apartments

3.2(107)✓ Google-verified

Brixton Apartments shows stark contrast between a new management team earning praise for responsiveness and a backlog of systemic problems reviewers say persist despite changeover promises. Recent residents appreciate designated staff like Destiny for leasing support and Humberto for maintenance improvements, but long-term tenants document severe issues: eight-month washer outages, black mold, roaches despite monthly pest control charges, hallway sewage backups, thin walls, security breaches, and enforced lease terms that led some to small claims court. The property is polarizing-some celebrate faster turnarounds under new ownership; others warn the fixes are surface-level and underlying negligence remains.

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High Oaks

#372

60

High Oaks

3.5(146)✓ Google-verified

Long-term residents praise staff responsiveness and the natural setting, though move-in conditions and pest management remain serious pain points. A small group of staff members (Brooke, Ambrosio, Caleb, Rodriguez) earns consistent mention for going beyond expectations, yet several tenants report negligent move-ins, persistent roach problems the pest control contractor struggles to solve, and property managers who deny or deflect complaints. The 51% five-star to 35% one/two-star split reflects this divide: people either find genuine community and quick repairs, or face broken appliances, locked-out keypads, and pest issues they cannot resolve.

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The Summit at the Reserve

#373

59

The Summit at the Reserve

3.7(42)✓ Google-verified

The Summit draws strong interest from renters who praise the spacious townhomes and welcoming leasing team, especially staff members Eleanor, Ciara, and Carrie. However, significant friction surfaces after move-out: residents report shock at carpet and damage charges they dispute, unauthorized pet fees, and changed lease terms. Separately, quiet-seeking residents clash with noise enforcement and pet policies, while changes to pool and gym hours have angered long-term renters who felt misled about amenity access. The business excels at first impression but struggles with policy consistency and move-out transparency. Staff handle maintenance emergencies well, yet management seems unwilling to reduce rent when amenities are withdrawn. Multiple residents recommend thorough documentation at move-in and move-out to protect against what they describe as aggressive billing practices.

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Radius at The Domain

#374

65

Radius at The Domain

3.8(351)✓ Google-verifiedPublishes prices

Staff turnover has brought real improvements: recent five-star reviewers consistently praise Mackenzie, Cele, Leila, and Anton for friendliness and urgency. Community events draw praise. However, persistent complaints about maintenance quality (peeling tubs, falling kitchen sinks, water seeping through windows), mold issues handled poorly, and thin soundproofing undercut these gains. One-star reviewers also flag surprise charges, poor communication, and early-morning construction noise (6 am daily except Sunday) as making the complex feel unreliable despite decent pricing for North Austin.

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Lakeline Villas

#375

55

Lakeline Villas

2.9(159)✓ Google-verifiedPublishes prices

Several long-term residents encountered staff members like Nicole, Amy, Ken, and Elord who handled individual requests well and maintained friendly attitudes; the landscape and common areas generally stay clean and appealing. Behind the scenes, the billing system and corporate management consistently frustrate tenants through mystery charges, slow refunds, and persistent issues (broken washers, infested units) that go unresolved for months. Guests pay hourly parking fees, residents pay for internet and pet fees not clearly disclosed upfront, security gates stay broken, and move-out charges are steep and contested. Positive experiences appear tied to specific staff, while systemic problems stay uncorrected. A 2.9-star average across 159 reviews (50% one-or-two stars) reflects deep operational dysfunction.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Townes on Tenth

#376

64

Townes on Tenth

4.0(102)✓ Google-verified

Townes on Tenth delivers dependable maintenance and friendly staff, with Delaney, Waracy, and Megan consistently praised for going above and beyond. But recent management changes have soured the experience for long-term tenants, who report surprise fees, broken payment systems, and threats of eviction over administrative errors.

Townhome & Garden-Style CommunitiesAffordable & Section 8 HousingLuxury Apartments

Apple Creek Apartments

#377

64

Apple Creek Apartments

3.9(96)✓ Google-verified

Long-term residents praise Apple Creek for affordable rent, proximity to downtown Round Rock, and swift maintenance response times. Staff earn consistent appreciation for friendliness and willingness to help. However, a significant recent move-out revealed serious health hazards including untreated mold in AC systems and bathrooms, unresolved equipment failures, and a $500 pest control charge based on misidentified insects. Deposit disputes over items already failing point to management practices that may not align with tenant interests. Stability shows in many tenants staying 10-15 years and citing safety and property upkeep. But the mold disclosure, coupled with delayed repairs and aggressive charging for contractor errors, suggests maintenance practices prioritize cost-cutting over quality remediation. Families and long-term renters in good standing appear satisfied; those facing significant repairs or deposit recovery face friction.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

City North at Sunrise Ranch Apartments

#378

59

City North at Sunrise Ranch Apartments

3.7(261)✓ Google-verifiedPublishes prices

Five-year residents praise the quiet grounds and attentive staff like Joe Bokor, but newer tenants face a leasing office that often does not answer phones or show up for appointments. Once inside, work orders sit marked complete without repairs made, mold gets painted over rather than fixed, and unauthorized maintenance entries occur during notice periods. Move-out bills routinely shock residents with fees far exceeding deposits. The place markets resort-style amenities (pool, dog park, grill area) but residents find them closed, heavily restricted, or poorly maintained. Pest and mold issues recur across reviews. The business's own website states services like these; the evidence suggests execution falls well short, and billing practices feel deliberately extractive to long-term renters.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Tuckaway Apartment Homes

#379

58

Tuckaway Apartment Homes

3.1(156)✓ Google-verifiedPublishes prices

Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble. Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

Avery Oaks

#380

57

Avery Oaks

2.7(133)✓ Google-verifiedPublishes prices

Avery Oaks splits sharply: long-term residents praise the well-kept grounds, pool, and specific staff like Martha and Yvonne, but many report a complex plagued by break-ins, poor soundproofing, and management indifference to resident safety. Over half of reviews are one or two stars. Several residents cite serious issues: garage and car thefts, broken gates staying unfixed for months, police calls for door entry attempts, and CCTV gaps beyond the entrance. Noise complaints echo across reviews-parties, fireworks, screaming at 2 a.m.-with little management response. Move-out fees charged despite residents following stated procedures fuel allegations of unfair billing. Individual staff members (particularly Martha Montes and Yvonne) earn consistent praise for care and responsiveness.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Callista Hill Country Apartments

#381

63

Callista Hill Country Apartments

3.7(211)✓ Google-verified

Staff like Alex and Chris excel at leasing and tours, and maintenance handles minor repairs quickly. But the complex struggles with its core operations: cars get stolen due to poor security, parking fills after 10pm, and residents face surprise cleaning bills of $250-$400 after move-out despite being told their units were clean. Multiple residents reported management ignoring safety complaints (homeless encampments, mail theft) and unresolved water damage. The peaceful setting and friendly neighbors draw praise, and on-site amenities are substantial. Yet residents living longer than a year report noticeable decline after management changes, with unclean common areas (pool shut down frequently), broken fitness equipment, and little recourse when complaints reach corporate office.

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Beck at Wells Branch

#382

58

Beck at Wells Branch

3.3(480)✓ Google-verified

Rachel and the new management team earn consistent praise for fast, caring responses to residents' concerns. However, the property struggles with long-standing maintenance backlog, persistent neighbor noise, and a pattern of infrastructure failures (gates, pool, fencing). Recent management changes signal improvement, but reviews show the community faces a gap between front-office service and grounds upkeep.

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The Foundry Apartments

#383

63

The Foundry Apartments

3.7(345)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team and nearby location, with some noting responsive maintenance and clean interiors. However, recurring complaints center on delayed repairs (especially the elevator), poor upkeep of grounds, and communication gaps around fees and move-out charges that surprise tenants.

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Promesa Apartments

#384

63

Promesa Apartments

3.9(76)✓ Google-verified

Long-term residents consistently praise the responsive management team (especially Ava and Laura), fast maintenance, and quiet setting despite proximity to schools. The complex offers spacious apartments at competitive prices with dog-friendly grounds. However, a growing strain emerges: repeated car break-ins, inadequate security response, and reports of worsening property maintenance and cleanliness undermine the experience for some residents, particularly those concerned about vehicle safety.

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Agave Falls Apartments

#385

58

Agave Falls Apartments

3.3(287)✓ Google-verified

Strong leasing experience and reliable maintenance staff make a good first impression, but long-term residents report mounting problems: mold hidden under paint, pest invasions through HVAC, trash accumulation, and an office that responds better in person than by phone. Newer renters praise the pools and amenities; those who stayed multiple years describe a community that started well then declined.

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Sedona Springs

#386

63

Sedona Springs

3.7(144)✓ Google-verified

Sedona Springs draws tenants seeking a calm, tree-filled setting in Oak Hill with responsive maintenance and reasonable pricing for its spacious floor plans. The property's older construction means thicker walls and quiet neighbors, but also brings trade-offs: dim lighting, cracking seals, and poorly executed finishes that clash with rental costs some find steep for the building's age.

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Tisdale at Lakeline Station

#387

57

Tisdale at Lakeline Station

3.5(88)✓ Google-verifiedPublishes prices

Recent tours are consistently smooth, with staff like Courtney, Kitzie, and Jaiden praised for patience and knowledge. Residents and visitors rave about modern finishes and amenities like the gym, pools, and rooftop lounge. However, current residents report serious post-move-in problems: management stops responding, security doors stay broken, fire alarms trigger multiple times monthly, and policies disclosed during leasing (free EV charging, door access) are enforced differently after signing. One 12-hour shift nurse paid application fees, received no communication despite repeated contact, had her approved lease cancelled by the office, and the fees were retained. Some residents feel new management and ownership have deprioritised their concerns in favour of tour experience and ratings.

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Gallery at Domain

#388

58

Gallery at Domain

3.4(479)✓ Google-verified

Long-term residents praise the maintenance crew's speed and the community events that foster genuine connection. However, newer residents report troubling patterns: misleading lease terms, aggressive deposit deductions for normal wear, pest infestations staff ignores, and office communication that ranges from dismissive to hostile. The keyless entry fails monthly, gym equipment breaks and stays broken, and packages vanish from front doors. Residents weighing this complex face a deep divide: stay years and enjoy the perks, or risk costly conflicts at move-out and ongoing issues during your stay. Strong in place and social life; weak in management integrity and problem-solving.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

The Morgan

#389

54

The Morgan

3.1(444)✓ Google-verified

The Morgan suffers from widespread maintenance neglect, management dysfunction, and serious habitability issues. A rat infestation persists because Greystar management owes the pest control contractor over a thousand dollars while still charging residents for the service. Repeated complaints about broken air conditioning, water damage, screens never installed, and dishwashers that do not work go unresolved for weeks or months. Residents report being ignored by the leasing office, lied to about repair status, and treated with hostility when they escalate concerns; one military resident spent $75 on laundry elsewhere while waiting months for an in-unit washer to be fixed. The recent management change from CAF to Greystar in October 2025 brought additional chaos: rent payment systems failed, repeated emergency emails blamed residents, and basic supplies (window screens, replacement parts) are not being ordered. The office is operating out of a vacant apartment during renovations. A small handful of staff members receive praise for warmth during leasing, but the overall tone from management is dismissive and confrontational. Security issues include homeless encampments and vandalism; the community pool has been dark since summer and likely unusable. Prospective residents should expect slow repairs, poor communication, and a frustrating experience despite the model unit's appearance.

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Regency at Dell Ranch

#390

57

Regency at Dell Ranch

3.4(114)✓ Google-verified

Five-star reviews consistently highlight the professionalism of Vicki and Zandra in the office, plus maintenance crews who fix issues quickly and treat residents with respect. The attached garage units, designer finishes, and pet-friendly policy draw repeat praise. However, serious allegations of insurance fraud and double-billing, unresolved pest problems in units, and monthly rent hikes undermine trust for some. Front desk rudeness toward prospective tenants and maintenance unresponsiveness on specific complaints appear in separate reports, suggesting inconsistent management practices across staff or time.

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Lakeline Apartments

#391

57

Lakeline Apartments

3.3(237)✓ Google-verifiedPublishes prices

Lakeline's front-desk experience stands out: Guillermo and the leasing team earn consistent five-star praise for patience and helpfulness during sign-up. Once moved in, the picture darkens sharply. Tenants report black mold in units, unresolved maintenance requests, wasp nests at move-in, widespread roaches and bed bugs, and overflowing trash dumpsters. Gates promised weeks ago remain broken. Office communication drops off after lease signing, and management does not respond to complaints despite replying to positive reviews. A few residents value the community despite these issues, but the gap between leasing friendliness and post-move service is striking. The complex lists a fitness center, pool, basketball court, and pet amenities, but reviews centre almost entirely on habitability and upkeep. Pet fees are disclosed on their website ($300 for one pet, $500 for two, plus $20/month rent per pet), yet yards reportedly overflow with unleashed dogs and waste. A month in, multiple residents already regret signing.

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The Vue

#392

62

The Vue

3.7(177)✓ Google-verified

Staff like Laura and Julian earn consistent praise for professionalism and knowledge during tours, and recent residents love the modern layouts, in-unit washers, and amenities. However, a year-round pattern of unaddressed maintenance failures, roach infestations, non-functional AC and pool, and unresponsive office staff dominates later complaints, creating a stark divide between what the leasing team promises and what residents experience after move-in. The property struggles with basic upkeep: pest control rarely arrives despite payment, bathrooms peel, appliances misfunction within days, and management either ignores requests or sends unprepared technicians. Several residents report extreme frustration with locked-out units and debt collection tactics that contradict the welcoming tours.

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Stoneridge Apartments

#393

62

Stoneridge Apartments

3.6(169)✓ Google-verified

New management has reshaped the property over the past year, earning consistent praise for fast repairs and genuine tenant support during hardship. Maintenance staff like DJ and Rashad tackle requests same-day; leasing handles problems honestly rather than brushing them off. However, pool upkeep lapses and lingering pest issues trouble some residents, and older building stock feels dated. The shift toward compassion and accountability has stabilized what was once a struggling complex, though reliability remains uneven.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments

Lantower Round Rock

#394

62

Lantower Round Rock

3.6(397)✓ Google-verified

Lantower Round Rock divides sharply: some residents praise the leasing staff's attentiveness and maintenance team's speed, while others report months-long struggles to reach management, unexplained fees, and billing disputes resolved only through repeated in-person visits. Units are spacious with good patios in a well-located area, but pest issues and surprise construction noise are ongoing friction points.

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Folio Apartments

#395

54

Folio Apartments

3.3(271)✓ Google-verifiedPublishes prices

Leasing tours here can be smooth, and new residents report quick fixes for urgent maintenance calls. The fitness room and multiple pools draw praise, as does the North Austin location near the Domain. But staying reveals structural problems: thin walls transmit neighbor noise relentlessly, bedrooms stay hot despite AC running, appliances age poorly and break, and parking spaces are cramped. After you sign, management shifts-complaints about noise violations and broken equipment go unaddressed, security concerns after garage break-ins linger for weeks, and gate failures happen regularly. Residents face high move-out fees and challenged security deposits, often backed by the corporate owner (Greystar). The dog parks lack proper drainage and maintenance; raccoons overrun trash bins nightly; and building systems struggle with basic tasks like lighting poolside areas or preparing for winter weather. Office staff have been described as indifferent to resident problems once leases are signed. Multiple residents regret moving in and warn others away, citing a gap between the polished tour experience and the daily reality of living here.

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Fifteen15 South Lamar Apartments

#396

59

Fifteen15 South Lamar Apartments

3.6(109)✓ Google-verifiedPublishes prices

Staff warmth and amenities draw praise, but infrastructure reliability overshadows the experience. The rooftop pool, gym, and co-working spaces impress residents, and maintenance crews respond quickly when called. However, repeated parking gate breakdowns, broken elevators, false fire alarm evacuations at 3-4 a.m., and car thefts create persistent friction. New management (Willow Bridge, ~1 year in) has improved communication and professionalism since the transition, yet basic security and access systems remain inconsistent. For a $1,900-2,800 rent range, residents expect these systems to simply work. Long-term residents report mostly minor issues, while others cite safety as a dealbreaker. The building's scale (350+ units) strains parking and guest accommodations. Most recent reviews show improvement under current management, though skeptics remain unconvinced that the core problems will be solved.

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401 Teravista

#397

61

401 Teravista

3.6(203)✓ Google-verified

Staff warmth masks deeper service failures. Praised maintenance workers like David and the newer management team under Lauren show genuine care, and residents consistently highlight safe grounds, clean common areas, and strong amenities. Yet move-in experiences reveal a troubling pattern: billing glitches with concessions go unresolved for weeks, unresponsive office staff hide behind an automated system, and unit issues (AC leaks, flooding) linger for days or months. Security gates remain broken years after promised fixes, package theft is common, and soundproofing is inadequate. While recent management changes show promise on trash and communication, the complex's track record on maintenance responsiveness and administrative competence remains unreliable for new and existing residents. Recent leadership under Lauren has begun addressing longstanding dumpster overflow and engagement issues, yet these improvements have not yet bridged a deeper trust gap. The complex charges premium rent for amenities but frequently closes or delays them without notice. Applicants report rushed tours, aggressive leasing tactics, and unclear denial processes. For those prioritizing friendly faces and nice pools, 401 Teravista appeals; for those needing prompt, transparent service and reliable problem-solving, the reviews suggest looking elsewhere nearby.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Whitestone Crossing

#398

56

Whitestone Crossing

3.4(82)✓ Google-verifiedPublishes prices

Whitestone Crossing splits sharply: long-term residents praise named staff members like Raj and T'Quisha for attentive leasing and move-in support, while recent arrivals report serious maintenance failures, pest problems, and management disputes over lease terms. A recurring pattern shows office staff unresponsive to repair requests yet intrusive in rent collection and resident privacy.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

The Vineyard

#399

60

The Vineyard

3.6(278)✓ Google-verified

Half the reviews praise the leasing team (Patricia, Érica, Nancy) and the property's appearance, but a sharp divide emerges after move-in. The other half report persistent management failures: voicemails go unanswered, promises made by staff are later denied without written proof, and repeated complaints about loud music at odd hours, unparkable handicap spaces, and filthy stairwells receive no real action. One resident noted the complex dropped from 4.5 to 3.5 stars over time, with residents leaving due to unresolved issues. A technician named Hernán fixed an electrical problem quickly, but post-lease support feels non-existent. Leasing staff shine individually, yet the office system breaks down: a resident paid $720 in towing fees after staff promised to contact the towing company, only to be told later there was no "proof." Another was charged $1,000 for late non-renewal because an email went unacknowledged. The complex clearly excels at the tour and application stage but struggles to track, honor, or act on tenant concerns once keys are handed over.

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The Powell

#400

60

The Powell

3.8(46)✓ Google-verifiedPublishes prices

Five-star reviews celebrate a beautiful, quiet community with standout staff-particularly Athena in the office-who turn relocation stress into a smooth process. However, a sharp divide emerges: residents report maintenance emergencies (AC down two weeks, no heat in freezing weather) met with delays, an AI front desk that doesn't escalate, and staff who mark tasks complete without fixing them. Move-out disputes over security deposits have lingered months unpaid. The property itself is uniformly praised as new, clean, and fairly priced for the Leander area. When issues do get resolved, they move quickly; the frustration lies in the month-long wait to get them seen at all, compounded by inconsistent or absent communication. Athena and select staff members emerge as exceptions who actually follow through, but they appear stretched thin relative to the volume of unresolved complaints.

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Last updated 2026-09-08