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Lowell at Mueller

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 282 Google reviews · How we rank ›

4.1(282) 74 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Lowell at Mueller
Service
Luxury Apartments
Reviews
282

What we found

Most residents renew leases and recommend the complex, citing a team that invests time in helping prospective tenants and addresses maintenance requests promptly. Office scheduling remains inconsistent, pool features need attention, and website listings sometimes don't match available units.

Standout staff members-Kristy, Janet, Jeannette, and Osvaldo on maintenance-regularly earn praise for professionalism and responsiveness. The location near downtown and amenities appeals to residents who return. Prospective renters should verify unit availability by phone before visiting.

Praised for
  • knowledgeable and professional leasing staff
  • quick maintenance response
  • friendly office team
  • convenient location near amenities
Watch-outs
  • poor office responsiveness and availability
  • pool maintenance and amenity upkeep issues
  • misleading unit availability on website
responsive-managementfriendly-staffslow-maintenancewell-maintained
Best for: Professionals and families who value staff attention and quick maintenance, seeking pet-friendly luxury units near downtown.
Think twice if: Office hours and staff availability are inconsistent; confirm unit availability before scheduling tours.

What this place gets right

  • engaged leasing team who spend time on tours
  • maintenance handles requests quickly
  • proximity to downtown and North Austin shopping
  • pet-friendly with dedicated dog parks

Before you tour or apply

  • Leasing staff Kristy, Janet, and Jeannette mentioned for tour expertise and professionalism
  • Maintenance technician Osvaldo delivers quick workorder completion
  • Application fee of $99.00 referenced in disputes
  • Some residents report refund disputes on application fees

Resident ratings

Luxury Apartments
Staff take time during tours to match units to resident needs; leasing offices sometimes close unexpectedly during posted hours.

How it stacks up

  • Rated 4.1 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

What keeps coming up

poolslaundry roomshelpful staffproximity to amenitieshelpful teamtimely repairsclean poolsspacious unitsproximity to downtownhelpful leasing agent

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
192
4
20
3
9
2
16
1
45

FAQ

Can I bring pets?
Yes, the complex is pet-friendly and offers dedicated dog parks.
Do units include in-unit laundry?
Yes, all units feature in-unit washer and dryer.
Is there parking for accessible vehicles?
Yes, wheelchair-accessible parking is available.
Request a quote

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Last updated 2026-07-17