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Biltmore at the Park

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 168 Google reviews · How we rank ›

4.3(168) 71 composite score See reviews on Google ✓ Google-verified
Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent HousingPet-Friendly Apartments
Biltmore at the Park
Location
Pflugerville
Services
Townhome & Garden-Style Communities, Luxury Apartments, Student Housing
Reviews
168
Best for
Residents who prioritize apartment quality and friendly staff over administrative efficiency.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff at the leasing office and maintenance team earn consistent praise for friendliness and speed, and residents enjoy their units and the central Pflugerville location. However, billing problems dominate complaints: residents report ledger errors that persist for months, retroactive fees, confusion over lease concessions, and unresponsive management. Security concerns include broken gates, unwarned break-ins, and theft. Pest issues and neglected common-area cleaning (bird droppings, dog park sanitation) create ongoing frustration.

The shift to RPM management appears to have sharpened these issues. Residents distinguish between the front-line staff (Robert, Serena, Lindsey, and maintenance crews) and corporate management, whose email volume and inconsistent answers seem to block resolution. Those tolerant of administrative hassle and focused on the apartment itself report satisfaction; those who expect responsive business practices may struggle.

Praised for
  • friendly and helpful office staff
  • fast, responsive maintenance
  • quality apartments and grounds
  • named staff go above and beyond
Watch-outs
  • billing errors and disputes
  • poor management company oversight
  • security and crime issues
  • pest problems including roaches
  • grounds maintenance inconsistency
friendly-staffresponsive-managementslow-maintenanceunresponsive-maintenancewell-maintainedpest-problemssafe-secureparking-issues
Best for: Residents who prioritize apartment quality and friendly staff over administrative efficiency.
Think twice if: Billing disputes, slow resolution from management, broken security gates, and past pest reports suggest documenting all agreements and inspecting your unit thoroughly before move-in.

What this place gets right

  • office and maintenance staff named and praised
  • modern amenities (spin studio, yoga, iced coffee bar)
  • quiet community feel
  • central location near major employers

Before you tour or apply

  • Maintenance staff member named for assisting with key recovery
  • Robert and Serena noted for helpfulness
  • Manager Lindsey praised
  • Iced coffee bar added recently
  • RPM manages the property; residents report management issues distinct from staff
  • Dog park has artificial turf; residents report sanitation concerns
  • Billing system transitioned from ClickPay; residents report ongoing access issues
  • Cockroach infestations reported in at least two recent reviews

Resident ratings

Townhome & Garden-Style Communities
Apartments themselves praised as quality and well-kept; grounds and common areas lag in maintenance.
Luxury Apartments
Amenities (pool, yoga, spin, dog park, iced coffee bar) appreciated; premium experience undermined by management and security shortfalls.
Pet-Friendly Apartments
Dog park available but artificial turf reportedly infrequently sanitized, creating smell and hygiene concerns.
Student Housing
No clear evidence in reviews; proximity to major employers suggests appeal to young professionals but limited student-focused feedback.

How it stacks up

  • Rated 4.3 against a 4.08 average across the 242 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 97
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
128
4
8
3
4
2
7
1
21

FAQ

What amenities does Biltmore have?
Their website lists one- and two-bedroom floor plans, fitness center, yoga studio, spin studio, resort-style pool, sand volleyball court, kids' playground, dog park, clubhouse with game room, outdoor firepit, and pavilion.
Has anyone mentioned ongoing problems with management?
Yes. Multiple residents report persistent billing errors, unresponsive communication, and inconsistent answers between local office and RPM corporate. One resident documented errors from November that remained unresolved by March. Document all agreements in writing and keep email records.
Are there security concerns I should know about?
Yes. Recent reviews report garage break-ins, stolen items exceeding $20,000, pedestrian gates that do not lock, and entry gates remaining open. Management reportedly did not notify residents or increase security measures after incidents.

Similar apartment complexes nearby

T&
21 low data

Tism & Friends

No rating yet✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
Alvante at Pecan
68

Alvante at Pecan

4.0(150)✓ Google-verified

Most residents highlight the coffee shop, leasing staff, and maintenance worker Dante as standouts, plus the resort-style amenities. One long-term complaint details an unresolved ant infestation, unresponsive calls, shoddy maintenance work, and lost faith in the work order system. The 73% five-star rate masks real frustration.

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Tacara Weiss Ranch
70

Tacara Weiss Ranch

4.4(104)✓ Google-verified

High marks for pool, fitness center, and dog park design, but residents describe a living experience undermined by unresponsive management, months-long maintenance failures, and persistent noise and pest problems. Staff quality varies dramatically: some residents praise named staff like Katie B, Wade, Marina, and Asa, while others report dismissive leasing agents and rude maintenance workers who avoid follow-up. Common complaints center on thin walls (hearing neighbors' conversations and footsteps clearly), broken appliances left unfixed for months, security gates that rarely close, and non-responsive phone lines and emails. Several residents note that recent management changes have made communication worse. One-star reviews mention feeling trapped by costly lease-break fees and hidden policies like mandatory 60-day notice.

Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent Housing

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Last updated 2026-09-08