Tism & Friends
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.
Staff at the leasing office and maintenance team earn consistent praise for friendliness and speed, and residents enjoy their units and the central Pflugerville location. However, billing problems dominate complaints: residents report ledger errors that persist for months, retroactive fees, confusion over lease concessions, and unresponsive management. Security concerns include broken gates, unwarned break-ins, and theft. Pest issues and neglected common-area cleaning (bird droppings, dog park sanitation) create ongoing frustration.
The shift to RPM management appears to have sharpened these issues. Residents distinguish between the front-line staff (Robert, Serena, Lindsey, and maintenance crews) and corporate management, whose email volume and inconsistent answers seem to block resolution. Those tolerant of administrative hassle and focused on the apartment itself report satisfaction; those who expect responsive business practices may struggle.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Most residents highlight the coffee shop, leasing staff, and maintenance worker Dante as standouts, plus the resort-style amenities. One long-term complaint details an unresolved ant infestation, unresponsive calls, shoddy maintenance work, and lost faith in the work order system. The 73% five-star rate masks real frustration.

High marks for pool, fitness center, and dog park design, but residents describe a living experience undermined by unresponsive management, months-long maintenance failures, and persistent noise and pest problems. Staff quality varies dramatically: some residents praise named staff like Katie B, Wade, Marina, and Asa, while others report dismissive leasing agents and rude maintenance workers who avoid follow-up. Common complaints center on thin walls (hearing neighbors' conversations and footsteps clearly), broken appliances left unfixed for months, security gates that rarely close, and non-responsive phone lines and emails. Several residents note that recent management changes have made communication worse. One-star reviews mention feeling trapped by costly lease-break fees and hidden policies like mandatory 60-day notice.
Last updated 2026-09-08