Austin Apartment Reviews Guide
Menu

Oak House

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 69 Google reviews · How we rank ›

4.4(69) 68 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
Oak House
Location
Leander
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
69
Ranking
#193 in Luxury Apartments
Best for
Remote workers needing fast internet, families seeking new construction and organized community events.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff excellence in leasing and maintenance-Iztli, Denise, and Sal are named repeatedly for going above and beyond-makes move-in smooth and repairs fast. Amenities shine: luxury finishes, Spectrum Fiber internet with failover, dog park, fitness center, and regular resident events build loyalty.

But soundproofing fails between floors, allowing neighbor noise to bleed through. Smoke from balconies drifts upward. Dog waste cleanup in the park has been neglected despite complaints. Some management decisions feel punitive: a $170 late fee enforced rigidly, a dismissive tone toward repair requests and prospective residents, and slow action on maintenance concerns once acknowledged. Unit location matters greatly; townhomes and top floors reduce noise issues.

Praised for
  • responsive leasing staff (Iztli, Denise)
  • quick maintenance response
  • amenities and design
  • community events and welcoming atmosphere
  • brand-new units and modern conveniences
Watch-outs
  • poor soundproofing between units
  • smoke transfer from balconies
  • dog waste and park cleanliness not enforced
  • slow follow-through on maintenance requests
  • inconsistent and dismissive management (some staff)
  • unresponsive to resident requests
  • high late fees and strict policy enforcement
responsive-managementfriendly-staffwell-maintainednoisy-neighborspoor-soundproofinggreat-amenitiesrenovated-units
Best for: Remote workers needing fast internet, families seeking new construction and organized community events.
Think twice if: Sound-sensitive renters should request top-floor or townhome units; management's enforcement of late fees is strict and uncompromising.

What this place gets right

  • Leasing and maintenance staff go above and beyond
  • Premium Fiber internet with automatic 5G failover
  • Brand-new units with modern finishes
  • Frequent resident events and community focus

Before you tour or apply

  • Leasing staff: Iztli, Denise, Christina; maintenance team includes Sal and Roman
  • 2 Gbps Spectrum Fiber with Invincible Wi-Fi (automatic 5G failover for up to 8 hours) available; $70/month bundled or $40/month for 1 Gbps
  • Maintenance response time: one resident reported request completed within 2 hours
  • Dog park exists but dog waste cleanup has been inconsistent and neglected for weeks despite resident complaints
  • Gated access, garages available for separate rent, valet trash, Luxer One package delivery, Flex and Bilt rent payment options
  • Move-in fee: $500 non-refundable 'risk fee'; late fee: $170 for any delay

Resident ratings

Luxury Apartments
Staff delivers on luxury promise through design, internet speed, and personal service, though management has shown dismissive attitudes toward some residents.
Pet-Friendly Apartments
Dog park exists but maintenance is inconsistent; dog waste cleanup has failed repeatedly despite resident requests.
Townhome & Garden-Style Communities
Townhome-style 1-bedroom units praised for eliminating upstairs neighbor noise, making them ideal for sound-sensitive renters.
Student Housing
Fast internet and flexible payment (Flex, Bilt) appeal to younger residents, though strict policy enforcement has created friction.
furnished-corporate
Premium amenities and proximity to Cedar Park shopping and restaurants support corporate relocations, though soundproofing issues may affect retention.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

How we scored this

How We Score
Star rating 53
Review volume 80
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Breaking down the ratings

5
56
4
3
3
1
2
2
1
7

FAQ

How fast is the internet at Oak House?
They offer 2 Gbps Spectrum Fiber with Invincible Wi-Fi, which includes automatic failover to 5G within 30 seconds if service drops, lasting up to 8 hours. Bundled pricing starts at $40/month for 1 Gbps or $70/month for 2 Gbps (with Spectrum mobile).
What is the move-in cost?
A $500 non-refundable 'risk fee' is charged at move-in. Late fees are $170, enforced even for delays of just a few days.
Which unit type should I choose if I work from home?
Townhome-style 1-bedrooms and top-floor units are praised by remote workers because they minimize upstairs neighbor noise. Many new units and garages are available.

Similar apartment complexes nearby

Leander Park
66

Leander Park

3.9(165)✓ Google-verifiedPublishes prices

Strong leasing experience with Denise, Nakeiya, and Conor earning consistent praise for patience and professionalism. Management change created sharp decline: newer staff slow to process applications, dismissive toward residents facing hardship, and reluctant to address maintenance problems transparently. Maintenance gaps stand out. Multiple residents report unresolved mold despite repeated requests; management blamed humidity or dust rather than investigating. Pet-friendly amenities well-received, but neighbor violations (dog waste attracting flies) went unenforced. Lease disputes show little flexibility when residents need early exit or re-leasing options.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Evergrove
73

The Evergrove

4.8(58)✓ Google-verified

Leasing staff, particularly Arissa and her team, earn consistent praise for thoroughness and kindness during the application process. However, residency reveals significant cracks: water damage and mold go unaddressed, management ignores calls and voicemails, amenities fail (pool closed indefinitely, fire pit non-functional), and the complex applies vague lease rules with undisclosed fees on short notice. Maintenance responds quickly when it does show up, but overall accountability drops sharply once you move in.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Sarah by ARIUM
79

The Sarah by ARIUM

4.4(312)✓ Google-verifiedPublishes prices

Residents consistently praise rapid maintenance response and genuine staff friendliness; many name Byron, Rick, Vanessa, and Hailey for going above and beyond during move-ins and emergencies. The dog park and community events draw families. However, acoustic design is a real issue: garage doors beneath bedrooms wake residents multiple times nightly, and thin walls mean you hear neighbors constantly. New parking fees and hidden charges frustrate tenants, and initial property cleanliness varies. The maintenance crew earns trust that management sometimes doesn't deserve.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08