Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
AMLI South Shore logo

AMLI South Shore

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 336 Google reviews · How we rank ›

4.0(336) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
AMLI South Shore
Service
Pet-Friendly Apartments
Reviews
336

What we found

Pet owners drawn to the dog park and riverside location often praise the complex's cleanliness and standout staff members like Brittany and Calli, who guide leasing smoothly. However, recurring complaints about paper-thin walls, noise from neighbors and traffic (especially in the Riverside section), security lapses including vehicle theft, and an AI-based management system that buries resident requests suggest the experience is inconsistent and increasingly transactional.

Praised for
  • responsive maintenance staff
  • pet-friendly amenities (dog park, dog wash)
  • welcoming individual leasing agents
  • trail and lake proximity
  • modern, clean units
Watch-outs
  • thin walls and noise
  • poor communication with management AI system
  • inconsistent staff behavior (rude front desk)
  • security and theft concerns
  • thin walls and traffic noise in Riverside section
friendly-staffwell-maintainednoisy-neighborsquiet-communitypoor-communicationpackage-theftslow-maintenance
Best for: Pet owners valuing river access and outdoor amenities who prioritize responsive maintenance.
Think twice if: Sound isolation matters to you; traffic noise and neighbor noise are persistent complaints, especially in Riverside-facing units.

What this place gets right

  • dog park and pet washing station
  • Colorado River and hike-and-bike trail access
  • individual leasing agents (Brittany, Calli) who exceed expectations
  • responsive maintenance team

Before you tour or apply

  • Brittany (leasing agent) praised for going above and beyond on lease dates and welcome notes
  • Calli (leasing agent) noted for efficiency and professional communication
  • Maintenance staff consistently responsive and helpful
  • AI-based message auto-response system creates communication delays and lost requests
  • Staff member named Ayden documented as rude and dismissive
  • Vehicle theft incidents reported with minimal management accountability
  • No freight elevator noted as inconvenient for moving

Resident ratings

Pet-Friendly Apartments
Dog park and dog washing station valued; pet amenities are a draw for residents.

How it stacks up

  • Rated 4 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

What keeps coming up

leasing processhelpful stafftrail accessefficient front officelake accessdog parkfood trucksunit selectionrooftop deckdog washing station

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
226
4
20
3
7
2
15
1
68

FAQ

Is there a dog park?
Yes, AMLI South Shore has a dog park and a dog washing station on the property.
Can I access outdoor recreation easily?
The complex is directly connected to the Lady Bird Lake hike-and-bike trail and is across the street from Live Love Paddle, where you can rent canoes and paddleboards.
What happens if I have a maintenance issue?
Maintenance staff are noted by multiple residents as responsive and helpful. However, contact with general management through email or message may be delayed by an AI auto-response system that requires manual review.
Request a quote

Similar apartment complexes nearby

Berkshire Riverview Apartments
58

Berkshire Riverview Apartments

3.6(227)✓ Google-verifiedPublishes prices

Staff like Thalia, Jen, and Christie earn consistent praise for attention and follow-through. Units stay clean and pest-free; the pool and outdoor areas draw approval. However, move-out charges regularly exceed $1400 to $3000 for minor wear, deposits get held despite complaints, and corporate management ignores resident concerns. Recent guest parking fees and poor communication compound frustration. Location benefits offset by I-35 construction noise and parking garage break-ins.

Pet-Friendly Apartments
View profile
Brixton South Shore
66

Brixton South Shore

3.9(112)✓ Google-verified

Residents consistently praise Janay and Christian for their responsive, genuine customer service and Christian's rapid maintenance turnaround. Apartments are clean, well-designed, and offer great downtown views and location near transit and shops. However, parking dominates negative reviews: unreserved spots are scarce, reserved parking costs $120-$150 monthly, $4 daily visitor fees apply, and a third-party towing company aggressively tows vehicles even in assigned spaces if records aren't updated immediately. Some visitors report one front-desk staff member as hostile and cold, though newer leasing team members receive consistent praise. New management has shifted the property toward better maintenance responsiveness and community engagement. The Riverside location near Barton Springs access adds appeal. Most five-star reviewers overlook parking frustration because of staff warmth and apartment quality. One-star reviews focus almost entirely on parking fees and towing practices, suggesting those costs are a dealbreaker for budget-conscious renters.

Pet-Friendly Apartments
View profile
The Metropolis Apartments Austin
67

The Metropolis Apartments Austin

3.9(184)✓ Google-verified

Metropolis attracts creative tenants and throws events that genuinely build friendships across the complex. Residents rave about live music in the pool area, a dog park, massage chairs, and staff who feel invested in the community-especially noted manager and Jason (evening leasing). However, roaches recur as a serious problem. Winter storms and filthy neighbors have triggered infestations; while management switched pest companies, residents describe being offered only partial compensation and minimal hotel coverage during the crisis. Noise complaints (drunk behavior, unauthorized parties, maintenance shouting at 7 a.m.) and car break-ins also appear alongside praise for the "weird Austin vibe" and laid-back artist culture. This is a place that works brilliantly for musicians, free spirits, and social residents but demands tolerance for occasional chaos and a willingness to advocate firmly if pests strike. The stark divide between five-star "life-changing" reviews and one-star "hell" accounts reflects a genuinely polarized experience tied to luck (unit condition, neighbor selection, timing) and how aggressively you push back on issues.

Pet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17