Austin Apartment Reviews Guide
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Townhome & Garden-Style Communities in Greater Austin

Townhome & Garden-Style Communities in Austin, TX

A guide to Austin's 97 townhome and garden-style apartment communities: what sets them apart, what to check before you sign, and how to compare them.

Townhome and garden-style communities sit apart from the high-rise towers downtown and the mid-rise stack-and-podium buildings near the UT campus. They're low-density, usually two or three stories, spread across landscaped grounds with surface parking or attached garages instead of structured decks. In Austin this covers a wide range: 1970s and 80s garden complexes off North Lamar and in Northeast Austin with mature trees and lower rents, newer townhome-style rentals in Mueller and Southeast Austin with private entries and small yards or patios, and suburban-feeling communities out toward Cedar Park, Round Rock, and South Austin that trade walkability for space and quiet. We track 97 of these communities across the metro.

Because these properties are older on average and more spread out than tower buildings, what separates a good one from a bad one usually comes down to maintenance follow-through, not just amenities on a flyer. Ask how quickly work orders get handled, walk the grounds for standing water or drainage issues (common in Austin's clay soil), check unit soundproofing between floors if it's a two-story layout, and look at parking realities, especially for communities without assigned spots. Ask current residents about pest control history and how the property handled the last big freeze or flood event.

Our scores weigh maintenance responsiveness, unit condition, noise and privacy, parking and storage, and value against comparable properties in the same part of town. See how we build those scores at our methodology page, or jump to the full ranked guide to Austin apartment complexes to see how townhome and garden-style options stack up against high-rises and mid-rises citywide.

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All townhome & garden-style communities in Austin, TX, ranked by score and relevance

97 businesses, scored on recent reviews. The order weighs each business's overall score by how much of its reviewed work is townhome & garden-style communities, so a lower-scored specialist can rank above a higher-scored generalist.

Baxter at Westwood
#1
77

Baxter at Westwood

4.2(406)✓ Google-verified

Long-term residents and relocating professionals consistently report a welcoming, low-noise environment with staff who respond quickly to problems and follow through on repairs. The property hosts regular community events and maintains clean pools; friendly leasing and maintenance teams are named as standout strengths. One recent arrival encountered a deeply unclean unit on move-in and submitted 20 maintenance requests within two weeks, though the team addressed them. This highlights a gap in pre-occupancy readiness. Most residents credit the community's family feel and quiet atmosphere as key reasons they renew leases year after year.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
33Hundred Apartments
#2
77

33Hundred Apartments

4.2(317)✓ Google-verifiedPublishes prices

Residents consistently praise Patrick and the maintenance crew for fast, respectful service and genuine care throughout the lease and living experience. Most highlight quick work order completion and staff who remember names and answer questions patiently; a small number flag mold concerns and maintenance gaps like dirty common areas.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Bridge at Goodnight Ranch Apartments
#3
69

Bridge at Goodnight Ranch Apartments

4.1(86)✓ Google-verifiedPublishes prices

Strong maintenance and staff standouts define most stays, though leasing office friction creates friction for some. Ronald, the maintenance team, and leasing staff Brian, Xavier, and Lisa earn repeated praise for going above and beyond. Residents prize the townhome feel, private yards, pet amenities, and quiet setting. A small group report administrative confusion, unresponsive follow-up, and deposit disputes that gave them pause before signing.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Meritage at Steiner Ranch
#4
62

Meritage at Steiner Ranch

3.7(550)✓ Google-verifiedPublishes prices

Meritage attracts renters for its views, spacious layouts, and resort-style amenities, but maintenance responsiveness and property upkeep fall short. Reviewers praise a few staff members by name (Jess, one maintenance worker) and note the location and pricing work well for Steiner Ranch. However, repeated complaints about slow AC repairs, appliance breakdowns, rodent sightings, noise bleeding from neighbors, insufficient parking, and casual management attitudes toward safety and cleanliness create real friction. One reviewer felt forced to break their lease over cumulative electrical and maintenance issues; another encountered a pest-dismissive staff member. The property's appeal and affordability clash visibly with how it's run day-to-day. Recent 5-star reviews emphasize community feel and amenities, while 1-star reviews document serious systemic issues: pest normalization, blocked parking, fire alarms, and privacy violations during maintenance visits. New residents appear most vulnerable, facing unclean units on arrival and slow remediation when AC fails in Texas summer heat. The community looks good from the leasing office but residents report deterioration and debris in actual walkable areas.

Luxury ApartmentsTownhome & Garden-Style Communities
Barton Creek Villas
#5
81

Barton Creek Villas

4.5(315)✓ Google-verifiedPublishes prices

Tenants praise the townhome layout with garages, scenic location, and standout leasing agents like John Criollo and Maryanne who handle moves smoothly. However, persistent complaints about HVAC repairs languishing months without updates, pest control no-shows, and unresponsive office staff temper the luxury positioning. The grounds stay clean and maintenance responds quickly to requests, but recent reviews flag a pattern: management miscommunication, unprofessional appointment handling, and a failure to follow through on promised pest and climate control fixes.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

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Somerset Townhomes
#6
65

Somerset Townhomes

4.0(98)✓ Google-verified

Strong leasing and management interactions overshadow persistent complaints about aging systems. The community lives up to its peaceful reputation and location perks, but A/C failures, mice, and security lapses undercut the luxury positioning. Ahmed's maintenance responsiveness earns consistent praise, yet the property's 30-year age shows in cooling capacity during Texas summers and requiring significant recent upgrades (HVAC cleaning, insulation, thermostats). Townhome layouts with attached garages appeal to privacy-seekers. Management turnover has been frequent, though current staff members like Dallas and Valerie get top marks. The 30-meter lap pool, fitness center, and sauna draw renters, but gym equipment downtime and early-morning noise complaints suggest enforcement gaps. Best suited to renters prioritizing location and modern leasing experience over move-in-ready luxury.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Park at Summers Grove Apartments
#7
86

Park at Summers Grove Apartments

4.8(248)✓ Google-verifiedPublishes prices

Residents consistently report genuine care from staff and a safe, quiet community where maintenance problems are solved same-day. The leasing office connects tenants with resources like food pantries and bill-assistance programs; Elda Loredo, Carolyn Buss, and Gloria Carrasco are mentioned by name across many reviews for going far beyond their job titles to support residents facing hardship. One recent complaint flags understaffing in the office, with an AI call system creating barriers to communication and delays in promised follow-ups on paperwork. Most residents have lived here for years and actively recommend it; some note the landscaping and trash pickup are done reliably, keeping grounds clean despite it being a low-income property.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
Bell South Lamar Apartments
#8
75

Bell South Lamar Apartments

4.4(492)✓ Google-verified

Residents regularly praise staff professionalism, especially leasing agent Manoj and maintenance techs like Jeremiah and Asencio. Location, gym, and neighborhood park draw consistent approval. Move-in quality is the breaking point: multiple tenants discovered gas leaks, disconnected dryer vents, missing water heater drip pans, and broken appliances in their first month. Ongoing pest problems, cracked walls, and slow responses to safety issues drive one-star ratings from long-term renters. Upper management reportedly dismisses concerns and makes excuses rather than fix problems. Some residents cite high rent for the unit condition. Strong personal relationships with named staff members cannot offset systemic quality control and maintenance delays that trap residents in hazardous situations.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Alara North Burnet
#9
73

Alara North Burnet

4.1(169)✓ Google-verified

Staff, especially manager Eva, are known for responsive care and smooth move-ins. Most residents stay years and feel safe. One severe complaint documents roaches, ants, and water problems on move-in; the deposit was not refunded despite evidence. Infrastructure gaps like broken back gates and intermittent hot water undercut the strong management reputation.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Everleigh Lakeline
#10
80

Everleigh Lakeline

4.8(64)✓ Google-verified

Life here feels like joining an extended family rather than renting an apartment. Staff learn resident names, organize daily activities from yoga to Thursday Mix and Mingle dinners, and grounds stay immaculate year-round. Tours are unhurried and informative. The catch: monthly costs substantially exceed local house rents, and at least one resident dealt with bedbugs after move-in without reimbursement.

Luxury ApartmentsSenior Living ApartmentsPet-Friendly Apartments
The Bennett
#11
73

The Bennett

4.5(150)✓ Google-verified

Staff warmth and modern finishes earn consistent praise, but systemic maintenance and oversight gaps undermine the luxury claim. Long-term residents report deteriorating common areas, unenforced house rules, and management communication that shifted after ownership changes. Stephen, Juliette, and Heather are named for leasing and resident support; maintenance teams are praised for politeness but hampered by incomplete repairs and low accountability standards. Package access via the Luxer system is a documented pain point (doors fail repeatedly, undelivered or relocated items). Parking garage roof leaks in bad weather. Hallway cleanliness varies by building. Pet waste and smoking violations go largely unaddressed despite pet-friendly and smoke-free policies. One-star reviews also flag vehicle break-ins, occasional power outages, and proximity to unhoused individuals around the perimeter and dog park-factors new residents should tour firsthand rather than assume from marketing materials.

Townhome & Garden-Style CommunitiesLuxury ApartmentsPet-Friendly Apartments
Ironhorse Flats
#12
75

Ironhorse Flats

4.2(294)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's friendliness and quick response times to maintenance and questions. Management teams like Martha, Nina, Raciel, Vento, and Ruzlan are named repeatedly for going above and beyond. The property is clean and well-kept. However, two recent reviews describe aggressive towing of guest vehicles at $300+ with inadequate signage, and describe the office as unhelpful when challenged. The community appeals to renters seeking a personal, welcoming environment. Move-in was smooth for most, with one reviewer noting the A/C was fixed in days. Pricing ranges from $850 to $1,300 monthly, and amenities include a fitness center, pool, and bark park. The towing issue appears isolated to guest parking but has damaged trust among at least two visitors.

Student HousingTownhome & Garden-Style CommunitiesPet-Friendly Apartments
NoA on McNeil Townhomes + Flats
#13
66

NoA on McNeil Townhomes + Flats

3.7(130)✓ Google-verified

Most residents praise the leasing and maintenance staff for quick problem-solving and genuine care. The community is quiet with spacious townhomes and garages, renovated interiors, and grounds kept clean. Noise from upstairs neighbors is common, as are bugs (ants, roaches, spiders); AC bills run high, and emergency weekend support is inconsistent.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
Adair at Onion Creek
#14
82

Adair at Onion Creek

4.6(305)✓ Google-verified

Most residents praise the leasing and maintenance teams by name (Tatiana, Karen, Alexa, Grace, Alfonso, Raul), describe quick repairs and welcoming tours, and appreciate the gated community feel and pet amenities. One long-term resident reported severe mold in Building 1, silverfish infestations, unresolved billing sent to collections, and noise from pool parties, but this contrasts sharply with 88% five-star reviews praising the property overall.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Bridge at Steiner Ranch Apartments
#15
82

Bridge at Steiner Ranch Apartments

4.6(327)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team's 24-hour response and staff like Donnique, Sydney, and Griselda for making both leasing and living smooth. The community feels safe and well-kept, with spacious layouts and family-friendly atmospheres. However, several move-out disputes resulted in surprise charges sent to collection, and a few report slow maintenance on critical issues like AC and security breaches. Internet through Spectrum is unreliable for remote workers. The fitness center and pool have had extended downtime for repairs.

Luxury ApartmentsTownhome & Garden-Style Communities
The Royce at 8100
#16
81

The Royce at 8100

4.5(441)✓ Google-verified

Moving in here typically feels welcoming. Office staff including Sarah, Hannah and Faith guide you through leasing quickly. Amenities like the gym, pool, and dog park draw regular praise. Maintenance staff including Mike respond promptly to requests. The community hosts monthly events and residents report feeling safe in the gated setting. However, departing residents flag serious concerns. Security deposit deductions for carpet and light bulbs have been contested as excessive and poorly justified. Lease buyout clauses match longer terms even on short leases, which caught some off-guard during hardship. A small number report AC noise outside bedrooms and periodic neighbor disturbances. Staff has reportedly dismissed deposit disputes as final.

Affordable & Section 8 HousingPet-Friendly ApartmentsStudent Housing
Foxtail by Banyan
#17
80

Foxtail by Banyan

4.8(86)✓ Google-verified

Foxtail attracts strong praise for staff warmth and property design. Marina and Christopher earn repeated mentions for going beyond typical leasing support, handling remote moves with video tours and flexible payment options. The townhome layout resonates, especially for renters who value avoiding upstairs neighbors. The grounds stay clean and well-maintained. However, a minority of residents report serious gaps: pest control requests ignored for two months despite complaints, contradictory communication around move-in incentives, and one leasing agent's dismissive behavior. These issues matter most to those prioritizing responsive maintenance and transparent follow-through.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Lookout
#18
80

Lookout

4.7(78)✓ Google-verified

Views of the Hill Country and a location in Dripping Springs draw residents who value nature and space. Leasing staff like Ana earn consistent praise for walking people through the process; maintenance and front-office teams respond quickly to resident needs. Two recent visitors encountered dismissal and a rained-out tour with no follow-up, hints that first impressions slip occasionally. The apartments themselves are described as bright, spacious, and clean, with in-unit washers and amenities that appeal to established residents choosing to renew leases. The Galleria shopping nearby and easier-than-expected access to central Austin ease concerns about isolation. Residents who stay report feeling at home rather than temporary.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Jasper Apartments
#19
79

The Jasper Apartments

4.7(197)✓ Google-verified

Leasing staff shine at move-in, with Christian, Erika, and Pavel earning repeated praise for responsiveness and genuine care. Units are spacious with decent amenities. However, pervasive noise from paper-thin walls, repeated police activity including SWAT operations, and management's failure to enforce quiet hours and community standards create a stark disconnect between the office experience and daily living conditions. Residents report gunshots at night, illegal substance use, unsupervised children, security gate breaches, trash and pet waste throughout grounds, and cars worked on in parking lots. When complaints are raised, management sends reminder emails but takes no action. The property maintenance falls short despite affordable pricing, and safety concerns dominate negative reviews.

Affordable & Section 8 HousingTownhome & Garden-Style Communities
Sonora Apartments & Homes
#20
79

Sonora Apartments & Homes

4.9(36)✓ Google-verified

Residents consistently report warm interactions with leasing and management staff who remember details and follow up. Grace, Moe, and Grant earn repeated praise for patience during tours and the application process. The community shines through frequent, well-timed resident events like flower arranging, pool parties, and Pilates classes that build genuine neighborly connection. Units are new construction with thoughtful layouts, and amenities span dual pools, a walking trail, dog park, and 24-hour fitness center. The vibe reads less transactional rental and more resort-style living, though early residents note the locked side gate adds a couple minutes to exit. What clinches it for many is how management tracks individual preferences and accommodates needs without being asked. Leasing staff send floor plans promptly to out-of-state prospects. Maintenance helps move furniture. The elevator matters to dog owners and those with mobility concerns. Sonora has built what reviewers call a "true community" in what could have been just another new complex, and that shows in both the 4.9 rating and the willingness of residents to recommend it with genuine enthusiasm.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Southpark Crossing Apartments
#21
68

Southpark Crossing Apartments

4.0(213)✓ Google-verified

Isaiah at leasing stands out for his warmth and professionalism, and many residents praise the spacious units, pool, gym, and movie theater. Long-term residents report friendly front-office and maintenance staff who respond quickly to requests. But serious cracks emerge in how management handles security and lease disputes. Multiple residents cite gates left open, homeless encampments allowing unauthorized entry, and poor conflict resolution when residents face genuine hardship, such as early termination negotiations. Complaints about thin walls, noisy neighbors, and inconsistent common-area cleaning recur. The complex attracts both strong loyalty and deep disappointment depending on which version of management a resident encounters. Most tension surfaces around security lapses and an apparent unwillingness to work with departing tenants, even those with three-year clean records. One resident documented police visits triggered by neighbor incidents and unauthorized pool access. Another offered a $3,500 early termination fee but was told to pay all remaining months. These themes suggest that while day-to-day operations and leasing shine, higher-level management and property enforcement need work.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Markham at Lakeline
#22
77

Markham at Lakeline

4.6(95)✓ Google-verified

Residents consistently report polished finishes and quick maintenance response, backed by named technicians (Andre, Chris, Aaron, Pete, Dray) who residents praise by name. Recent management changes introduced trash consolidation and EV chargers that residents view as heavy-handed, raising concerns about parking and compactor accessibility. What sets Markham apart is its lakeside walk-ability and townhome layout in a low-density cluster. Staff warmth stands out: Stacy's return sparked gratitude, and residents feel heard on property improvements. Granite, stainless steel, and in-unit washers appeal to renters who want finish quality, though new policy enforcement and landscaping upkeep merit a hard look before committing.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
The Arts Apartments At South Austin
#23
67

The Arts Apartments At South Austin

4.1(117)✓ Google-verifiedPublishes prices

For years, residents stayed put because of a tight-knit, well-managed community where maintenance arrived in minutes and staff like Emilee built real relationships. The complex felt safe, neighbors were respectful, and the gym and dog park gave you reason to stick around. Recent management turnover has reversed this entirely. Multiple long-term residents report a sharp slide into break-ins, weed smoking outside units, drug dealing, and homeless camps inside the gates. Cameras went up but problems persist. Several reviews specifically mourn losing key managers, suggesting corporate decisions have gutted what made this place work.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
The Courtmoor on Cameron Apartments
#24
77

The Courtmoor on Cameron Apartments

4.2(151)✓ Google-verifiedPublishes prices

Staff members including Letty, Aracelli, Keziah, and Mrs. Martinez earn consistent mention for staying late, offering water during tours, and handling applications with patience. The maintenance team responds quickly to repair requests and residents feel safe in a quiet setting. Recent renovations, responsive management, and lease renewals on favorable terms define the experience here. One reviewer noted an office closure during posted hours, though 17 of the 18 recent detailed reviews praise responsiveness and care.

Luxury ApartmentsTownhome & Garden-Style Communities
The James on South First
#25
76

The James on South First

4.3(191)✓ Google-verified

Front office staff (Nik, Sarah, Ariana) earn consistent praise for warmth and attentiveness, and maintenance crews respond within 24 hours to fix problems. Residents and visitors value the spacious units, community gatherings like movie nights and food trucks, and pet accommodation. However, safety is a real concern: some report homeless access through damaged fencing, inadequate lighting, frequent gate breakdowns, plus pest problems and one report of a break-in attempt.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Trillium Terrace
#26
76

Trillium Terrace

4.4(136)✓ Google-verified

Trillium Terrace delivers a consistently warm living experience under current leadership. Alexandra and Lucy are repeatedly praised for quick approvals, responsive problem-solving, and genuine care-one client was approved within a day after fleeing mold elsewhere. The grounds are clean, the community hosts regular events (movie nights, book clubs, Easter hunts), and residents describe a quiet, well-maintained gated space with friendly neighbors. The main friction comes from move-out charges: several reviewers dispute deductions for blinds, water bills, and alleged wall damage sent to collections without clear dispute resolution. Older complaints about mold and maintenance gaps emerged during a prior management transition but appear resolved under current staff. Current staff (particularly property manager Alexandra and leasing agent Lucy) are central to satisfaction. Maintenance crews Jose and Skylar earn consistent praise for professionalism and speed. The resort-style pool, fitness center, and walkable location near CVS and Sprouts draw repeat praise. One long-term resident noted sirens from the nearby fire station are occasional but not disruptive.

Luxury ApartmentsTownhome & Garden-Style Communities
Ashford Costa Azure Apartments
#27
76

Ashford Costa Azure Apartments

4.5(233)✓ Google-verified

Five-star reviews consistently praise the cleanliness, responsive management, and strong amenities like pools and dog park. However, recent one-star reviews raise serious concerns: tenants report being charged double the advertised rent, air conditioning left unrepaired for months, and pest infestations. The 4.5 rating masks a stark divide between satisfied long-term residents and those who experienced billing disputes or slow maintenance responses.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Rhythm
#28
70

Rhythm

4.2(166)✓ Google-verifiedPublishes prices

Rhythm draws strong praise for its leasing experience, particularly Aija's detailed tours and attentive follow-up, plus competitive pricing and a full amenities package. However, residents report persistent issues: maintenance requests languish unaddressed, thin walls fail to block neighbor noise, and management response to problems feels dismissive or slow. Some tenants say the unit they moved into looked worse than what they toured, and at least one faced an air conditioning failure during Texas summer heat that the property resisted fixing until a city complaint was filed. Management appears responsive during the sales process but inconsistent afterward. Staff like Aija and the newer assistant manager stand out, yet others have drawn complaints for rudeness and lack of urgency. Prospective renters should tour with confidence but enter residency with realistic expectations about service speed and maintenance standards.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
Westerly 360
#29
75

Westerly 360

4.5(89)✓ Google-verified

Living at Westerly 360 consistently means encountering attentive staff and prompt maintenance. Mike and Tiffany are named repeatedly for their professionalism and personal care, from AC repairs to move-in coordination. The property delivers modern finishes and peaceful South Lamar surroundings, though recent residents flag persistent construction noise, a poorly maintained private road full of potholes, repeated break-ins at mailboxes and the package room, and neighbors who ignore pet policies despite management's warnings. Older gym equipment and the vacant lot next door add friction.

Luxury ApartmentsTownhome & Garden-Style Communities
AMLI Covered Bridge
#30
75

AMLI Covered Bridge

4.3(140)✓ Google-verifiedPublishes prices

AMLI Covered Bridge holds a 4.3 rating across 140 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Marquis at Brushy Creek
#31
74

The Marquis at Brushy Creek

4.1(297)✓ Google-verified

Most residents praise the community's cleanliness, greenery, and staff warmth. Juli, Angelica, Lacey, and maintenance team members like Rolando earn consistent recognition for going beyond their roles. Leasing and move-in processes run smooth. However, two residents report serious problems: management ignored repeated security breaches (car windows broken three times, garage broken into twice), did not answer phones, and left them feeling unprotected. These accounts describe a pattern of unresponsiveness to safety concerns and frustration over unexplained fees. The gap between these experiences is stark. Long-term residents describe a peaceful place with responsive maintenance and kind staff. Those with security issues felt abandoned by management. Families seem satisfied; those who experienced safety lapses felt disrespected and unsafe.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Iron Rock Ranch
#32
64

Iron Rock Ranch

3.8(275)✓ Google-verified

Iron Rock Ranch draws strong praise for responsive maintenance, solid construction that keeps units quiet, and welcoming staff like Mariah and Erik. The two dog parks, mature landscaping, and sense of community appeal to families and pet owners. However, significant complaints emerge around move-out billing disputes (including debt collection surprises), pest problems despite paid services, and charges for pre-existing damage or poor repairs. Billing errors often require repeated follow-ups to correct. The complex performs best during tenancy, but checkout experiences frequently trigger confrontations over disputed fees. New management has reportedly improved some operations, though billing practices remain contentious. Strong soundproofing and amenities offset concerns about accountability on charges.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
Brook Meadow Village
#33
64

Brook Meadow Village

3.9(142)✓ Google-verified

Some residents praise the friendliness of staff like Audrey and Getsy, affordable rates, and nearby bus stops and grocery stores. However, a large group reports ongoing nightmares: maintenance requests ignored for weeks or months, roaches and rats in units, mold in HVAC systems, broken security gates letting vagrants in, and leasing staff withholding refunds. One resident's door fell during a laundry room visit; another faced move-out date changes and confiscated belongings. The complex appears to depend heavily on individual leasing staff quality; when management is attentive, residents stay content, but systemic maintenance failure undermines the property's habitability. New ownership or management changes have left some reviewers disappointed after what they describe as a better era under a previous maintenance person. Residents cite slow response times and a pattern of marking work orders complete without actually completing repairs.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Alta Wildhorse Ranch
#34
64

Alta Wildhorse Ranch

4.0(89)✓ Google-verifiedPublishes prices

Alta Wildhorse Ranch draws sharp divides among residents. Long-term renters and newer visitors praise Stephanie and the leasing team for genuine warmth, and appreciate spacious floor plans, a quiet wooded setting, and fast maintenance response. But a large bloc of residents report the townhomes were built too quickly. Cracks appear in walls, doors misalign, flooding occurs after rain, and fixtures fail within months. An extended construction project brought daily noise without clear end dates or meaningful compensation. Early movers faced maintenance delays spanning months, uncommunicated arrivals, and stressful parking constraints. Pest control is reactive rather than preventive given gaps in unit design. Management's responsiveness splits the experience. When residents escalate via email or corporate, issues get addressed. But front-line communication about construction, parking expectations, and maintenance timelines remains inconsistent. The pet-friendly culture is genuine, yet off-leash dogs and cleanup enforcement frustrate families. Those staying past the initial problems report satisfaction; those caught in the construction phase or facing repeated defects describe genuine regret, even though they love their units' layout and location.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Ariza Easton Park Apartments
#35
74

Ariza Easton Park Apartments

4.4(180)✓ Google-verifiedPublishes prices

Leasing staff, especially Tamesha, Stella, and Jamal, earn consistent praise for warmth and attentiveness during sign-up and move-in. Residents enjoy the pool, gym, bike trail access, and spacious floor plans, with many calling it home after multiple years. However, serious gaps emerge once you live here. Multiple reviewers report that maintenance complaints go ignored until they escalate to corporate or go public, including mold in AC units, broken electronic locks, nonfunctional security gates, and sudden loss of hot water. Billing disputes land people in collections without clear notice, and follow-up calls go unreturned. The pattern suggests a leasing-focused operation that struggles with resident retention and operational reliability.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Ashford Costa Esmeralda Apartments
#36
74

Ashford Costa Esmeralda Apartments

4.4(294)✓ Google-verified

Residents praise maintenance staff for quality repairs and crisis support, yet report persistent complaints: washing machines break repeatedly and stay broken for weeks, administrative delays plague work orders, and scheduling misfires frustrate prospects. The gap between front-line repair quality and system-wide follow-through shapes the mixed experience.

Luxury ApartmentsTownhome & Garden-Style Communities
3500 Westlake Apartments
#37
74

3500 Westlake Apartments

4.3(90)✓ Google-verified

Move-in ready units and responsive staff make the leasing process smooth for most. Spacious layouts, views, and well-kept grounds attract families and professionals. Sophia and Bailee earn consistent praise for detailed, patient guidance. Ground-floor units face recurring pest problems and monthly pest fees. Gates sometimes stay open overnight despite gated community status. Management responses to serious complaints come across as non-committal. Location near Highway 71 adds background noise, though residents note overall quietness.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Bridge at Eastside
#38
72

Bridge at Eastside

4.3(212)✓ Google-verified

Residents who arrived before the Bridge takeover in summer 2026 consistently praise the location near downtown, fast maintenance, and standout staff members like Gabe and Chris. Since Bridge acquired the property from AMLI, multiple critical systems have failed simultaneously: no online rent portal for weeks, gates left open, package room overwhelmed, water shut-offs without clear notice, and fob access down. The tone shifted sharply too; management now sends threat-heavy mass emails about violations while struggling to fix basic infrastructure. Staff like Gabe remain deeply appreciated and handle problems individually. However, structural issues from the transition-understaffing, poor advance planning, and a perceived shift from community-oriented to enforcement-focused communication-have driven one-star reviews from long-term residents. Several reviewers note they would reconsider if Bridge stabilizes operations.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Bluestem at Loyola
#39
72

Bluestem at Loyola

4.4(122)✓ Google-verified

Five-star reviews praise the staff's responsiveness and the newly built amenities like the pool, gym, and game room. However, persistent complaints about thin walls, exterior noise, undisclosed fees, and towing policies dominate lower ratings. A management transition from RPM Living to Avenue5 Residential has widened friction, with residents reporting unresolved billing disputes and reduced accountability. Staff members like Athziry, Josh, and Joshua are repeatedly named as exceptionally helpful during leasing and daily issues. Yet the complex struggles with maintenance follow-through, pest control effectiveness, and clear communication about parking and billing practices. Residents weigh spacious layouts and new finishes against these systemic issues.

Luxury ApartmentsTownhome & Garden-Style Communities
Marquis Lakeline Station
#40
72

Marquis Lakeline Station

3.9(260)✓ Google-verified

Staff and maintenance stand out as the core strength here. Residents consistently name specific team members (Etienne, Osvaldo, Victor, Eladio) who handle leasing, repairs, and community engagement with genuine care. Maintenance requests close same-day or within hours, and the leasing office communicates via email and responds quickly. Apartments are spacious relative to rent, pools and green spaces appeal to pet owners, and neighbors describe feeling part of a neighborhood rather than just a complex. A few residents flag aging infrastructure (inefficient AC units, older building age) and pet waste accumulation as management challenges. One renter needed a unit transfer due to noise but praised staff for accommodating the move. Overall, people stay multiple years because of the people and community feel, not just the amenities alone.

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The Michael at Presidio
#41
71

The Michael at Presidio

4.2(342)✓ Google-verified

Strong unit interiors and active staff draw residents who stay multiple years, but operational lapses undermine the luxury positioning. Move-in units arrive dirty with undisclosed mold and appliance failures; common areas (gym, hallways, elevators) suffer from inconsistent upkeep and pest presence. Security gaps leave packages exposed to theft despite resident requests for cameras. Many long-term residents praise leasing by name (Kate, David, Hayley, Patricia, AJ) and respond well to weekly social events, yet noise complaints and thin-wall issues persist unresolved for months. The fitness center offers Technogym equipment and hosts group classes; the pool earns consistent praise for cleanliness. AC units work reliably. Maintenance responds quickly to service requests once submitted, though pre-move-in walkthrough standards and common-area cleaning fall short of high-end claims. Pet owners note the trails are excellent; residents mention feeling safe due to foot traffic despite lack of gates.

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Polaris on the Park
#42
62

Polaris on the Park

3.7(128)✓ Google-verifiedPublishes prices

The 3.7-star average reflects two distinct experiences. Five-star reviewers consistently praise quick maintenance response, cleanliness, and kind staff; one resident noted 24-hour service and four-year tenure without major issues. Conversely, one-star reviews document systemic problems: roof leaks during storms that flooded apartments multiple times with slow or ineffective repairs, widespread roaches (though one reviewer saw improvement after pest control switched), cars towed despite manager approval, an unsafe dog park, and a broken security gate left unrepaired for months despite a crime alert.

Affordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Griffis Lakeline Station
#43
71

Griffis Lakeline Station

4.0(165)✓ Google-verifiedPublishes prices

Most residents report consistently strong maintenance response and genuinely engaged staff-Alexis, Marissa, Veronica, and Leslie earn repeated praise for professionalism and follow-through. The grounds, three pools, fitness center, and dog park draw steady approval. Move-in coordination and soundproofing fall short for some; one resident disputed pet damage charges after move-out.

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Aspire North Austin
#44
71

Aspire North Austin

3.9(82)✓ Google-verified

Residents consistently report feeling cared for by the team, particularly Christy in the leasing office, whose responsiveness and genuine attention stand out even to Austin locators with years of experience. Units are spacious with modern finishes, rooftop patios, and excellent soundproofing; common areas stay clean and the maintenance crew moves fast. North location puts you five to ten minutes from the Domain, with immediate access to dining and retail. A few tenants stayed five years or longer, citing covered parking at no extra charge and peaceful neighbors. One complaint surfaced about a staff member's rudeness, though the broader pattern shows strong tenant relations. Most praise the value for condo-style living with full fitness and pool amenities included.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
The Hedge Apartments
#45
71

The Hedge Apartments

4.2(309)✓ Google-verifiedPublishes prices

Staff like Bob and Monica earn consistent praise for leasing support and attentiveness, and rent is competitive for the North Austin location. Behind the friendly front desk, reviewers report ongoing battles with roaches, delayed repairs (elevators offline for a week), broken security gates, and frequent disturbances from residents and transient foot traffic. Management appears quick to lease but defensive when issues arise. The dog park and fitness center work, and quiet units do exist. However, maintenance follow-up is often incomplete, pest control treatments fail to resolve infestations, and ADA accommodations break down under pressure. Several long-term residents have left due to roaches; others cite mold, drug activity, abandoned furniture at dumpsters, and a permissive attitude toward rule-breaking. Affordability and location draw renters, but living conditions often fall short of tour promises.

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MacKenzie Pointe Apartments
#46
81

MacKenzie Pointe Apartments

4.5(129)✓ Google-verified

Most residents stay for years, citing low rent for spacious one to three bedroom units close to UT, downtown, and Mueller. Management staff (Margaret Demirs, Alecia Major, Daniel in maintenance) respond quickly to requests and treat residents as community rather than customers. The gated property stays pest-free and secure; shared laundry works well, though larger units offer in-unit options. Maintenance is reliably responsive even on the older building.

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Veranda
#47
70

Veranda

4.2(229)✓ Google-verified

Staff named by residents-Rigoberto, Amaya, Rodrigo-earn consistent praise for genuine kindness and professionalism; many renew leases specifically for the people and amenities. Yet reviewers report serious gaps: two-month delays fixing hot water, unheated apartments during freezes, black mold, and thin walls letting in neighbor noise and music. Leasing staff win high marks for the process, but several say attitudes shift once you move in, with maintenance requests left hanging and some staff appearing dismissive. Facilities shine visually, pool and pilates studio draw people, and pet owners feel welcome. The tension lies between the people residents love and the systems they describe as broken. Package theft and common-area odors add friction. At this price point near the freeway, reviewers expect faster fixes on essentials like hot water and heat.

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The Monterra
#48
70

The Monterra

4.1(245)✓ Google-verified

Most residents praise the leasing staff for genuine helpfulness and the clean, quiet community feel. Long-term tenants highlight consistent maintenance and a professional office team that makes them feel at home. However, pest problems persist despite fumigation attempts, work orders sometimes go unaddressed, and a few report package theft from the secure mailroom and strict towing enforcement at night. The leasing team (Max, Manali, Colten) stands out for personalized attention during tours and move-in. Maintenance supervisor Eduardo improved service noticeably. Complaints centre on pest control failures, delayed repairs for move-in issues, and security gaps that management hasn't resolved, creating doubt about responsiveness to serious problems.

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Bell Southpark Apartments
#49
69

Bell Southpark Apartments

4.2(1337)✓ Google-verified

Bell Southpark draws residents with attractive finishes and a strong location near Southpark Meadows and I-35, but quickly disappoints on follow-through. Management prioritizes cosmetic updates over core issues: packages vanish from broken lockers, trash sits overflowing despite valet fees, noise complaints go unresolved for months, and gates remain propped open. Tenants face reactive staff who enforce strict parking and trash rules against residents but appear indifferent to their own service failures. A new corporate ownership has shifted the tone from approachable to transactional, with opaque policies (guest limits, equipment availability, clubhouse capacity restrictions) discovered only after lease signing. Alberto Lopez and Hunter in leasing stand out for genuine responsiveness, yet they cannot offset the broader pattern: late payment issues met with steep fees and confusing payment systems; security failures acknowledged but unchanged; pests, fleas, and roaches treated with surface fixes rather than prevention. Reviewers who stayed longest describe a sharp decline once management changed, and many cite the gap between glossy tours and grim reality as the breaking point.

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Astra Avery Ranch
#50
66

Astra Avery Ranch

3.9(145)✓ Google-verified

Residents praise the leasing team (Shabana, Chris, Elysa named often) for attentive service and the grounds for cleanliness and amenities, with recent management changes noted as an improvement. Persistent complaints center on thin floors letting sound through, recurring plumbing clogs in shared lines, and management's slow response to problems like pest infestations and neighbor noise, with some feeling the "luxury" label misleads about actual living quality.

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Mueller Crossing
#51
69

Mueller Crossing

4.0(59)✓ Google-verified

New management has rebuilt Mueller Crossing's reputation with staff who genuinely listen and act fast. Leasing agents Nico and Sage shepherd applicants through paperwork without stress, while maintenance worker Rafael earns constant praise for same-day responses and real problem-solving. The property shines with clean, modern townhomes and apartments, a dog park, and a ten-minute commute to downtown. But a 2-3 year veteran notes months of cold showers and weak water pressure that went unfixed until he moved out, hinting at past infrastructure neglect. Current reviews suggest those days are behind, though older plumbing ghosts may still haunt some units.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Lantana Hills Apartments
#52
69

Lantana Hills Apartments

4.1(158)✓ Google-verified

Lantana Hills delivers strong maintenance responsiveness and genuinely knowledgeable staff who earn repeated praise by name. The property feels well-kept, quiet, and close to both hiking trails and downtown Austin. However, persistent issues undermine the experience: security gates have stayed broken for over a year, inviting theft; roaches appear regularly; and the paid valet trash service fails repeatedly, leaving hallways fouled by raccoons. Management's non-response to these problems leaves some residents questioning whether they're being heard.

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Barton Hills Apartments
#53
69

Barton Hills Apartments

4.3(81)✓ Google-verifiedPublishes prices

Barton Hills draws praise for its prime location, welcoming staff (especially Marlowe, Christopher, and Chelsea), and well-kept grounds. Many residents praise responsive maintenance and a strong sense of community. However, serious maintenance failures, pest problems, and alleged management misconduct in at least one case are documented in recent reviews, with complaints about AC failures, privacy breaches, and management's refusal to waive lease terms for health hazards.

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Barton Creek Landing
#54
60

Barton Creek Landing

3.6(148)✓ Google-verifiedPublishes prices

Barton Creek Landing's draw is clear: proximity to the Greenbelt and a maintenance standout named Jeff who handles requests same-day or next. On-site staff earn consistent praise for courtesy and effort. However, residents report a steep gap between marketing and reality. Corporate management levies surprise fees, refuses to itemize charges, and has sent residents to collections over carpet disputes. Pest problems (cockroaches, rats, scorpions) recur despite the location being advertised as premium. Pool temperature swings, a broken hot tub, and a gate app that regularly fails to unlock add to frustration. Water shutoffs lasting days or longer happen frequently, sometimes without proper notice. Residents note the buildings feel dated and rent does not account for these drawbacks. The on-site team tries hard but cannot override corporate policies residents find harsh. One long-term tenant called the complex "good value for upper mid-range living" and praised communication during the 2021 freeze, but this voice sits alone amid complaints about fee creep, maintenance delays at corporate level, and a disconnect between what is marketed and what is delivered. The location remains the strongest asset.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
SoNa Apartment Homes
#55
68

SoNa Apartment Homes

4.1(137)✓ Google-verified

Staff earn consistent praise for warmth and attentiveness during tours and lease renewals, and recent renovations have left units looking fresh. However, multiple residents report severe pest problems that management failed to address quickly or at all, delayed emergency response to a water emergency, billing disputes that dragged on for months without resolution, and a pattern of unanswered calls and emails that left residents feeling abandoned when they needed help most. Management switched to Ryse in recent years, and that transition coincided with payment processing failures and resident complaints about unavailable staff. Walk-ins report waiting hours at the leasing office while staff ignore phones. Several residents experienced lease-termination disputes involving undisclosed charges and unresponsiveness after written confirmations.

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MAA Canyon Pointe
#56
68

MAA Canyon Pointe

4.0(235)✓ Google-verifiedPublishes prices

Half the residents report a pleasant place to live at a fair price, with praise for a few maintenance standouts and a quiet community. The other half faced serious problems: weeks-long waits for repairs, mold and mildew left unaddressed, a strict guest parking rule rarely disclosed upfront, and an office that either doesn't answer or dismisses complaints. A senior living here had to stay awake until 5am after a broken garage garage door commitment wasn't honored. One car was stripped for parts in the gated lot. Many reviewers' water heaters, washers, dryers, and air handlers either failed or weren't repaired to standard. Staff inconsistency is stark: Chris García appears multiple times praised for quick dryer and filter work, while other interactions left residents calling the office rude or hostile.

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Henry Heights
#57
68

Henry Heights

4.0(201)✓ Google-verifiedPublishes prices

Staff members Diana, Amy, Erika, and Benny have earned repeated praise for attentiveness and care, with residents noting a visible improvement in the property's condition and atmosphere. The complex offers resort amenities and pet options, but significant concerns linger: pest infestations, neglected dog park maintenance, inconsistent management transitions, and security gaps have left some residents questioning safety and reliability despite recent positive momentum.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Avalon Townhome Collection Bee Cave
#58
72

Avalon Townhome Collection Bee Cave

4.5(77)✓ Google-verifiedPublishes prices

Residents consistently praise Riley and the leasing team for warm, patient guidance through move-in, and Misael for fast, professional maintenance responses. The townhomes feel peaceful and well-kept, with two-car garages, yards, a pool, and fitness center drawing families and those relocating from out of state. However, guest parking is a critical pain point: only about 20 spots with no overflow or nearby alternatives. One visitor was towed from a dirt area after all designated spots filled, and management offered no solution. Some long-term residents report slow responses to maintenance requests like roof leaks and pest control, creating a mixed picture of how issues get handled.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Bridge at Canyon Creek
#59
68

Bridge at Canyon Creek

4.0(298)✓ Google-verified

Maintenance and some leasing staff earn consistent five-star praise for responsiveness and kindness, but a subset of residents faced serious leasing conflicts centered on pricing dishonesty and treatment concerns. Amenities promised at lease have been removed or left broken (pool, basketball court, gates, dog park fixtures). One reviewer waited a month for repairs; another reported the fitness center advertised as 24/7 closes by 8 p.m. The community appeals to those valuing quiet and privacy, yet repeated complaints suggest gaps between advertised and actual conditions. Experiences vary sharply by staff member and timing. Named maintenance workers like Raul and Skylar resolve issues quickly and courteously. Leasing encounters range from genuinely warm to allegations of racial bias and bait-and-switch terms. Prospective residents should verify all pricing, specials, and amenities in writing before signing, and ask current residents about actual maintenance response times and which amenities remain operational.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Austin Parke Apartments
#60
67

Austin Parke Apartments

3.7(88)✓ Google-verified

Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.

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AMLI South Shore
#61
67

AMLI South Shore

4.0(345)✓ Google-verifiedPublishes prices

Leasing staff like Calli and Brittany create strong first impressions; the Riverside location steps directly onto the Butler Trail and overlooks Lady Bird Lake, with nearby restaurants and shops. Units are clean and modern with granite counters and stainless steel. However, thin walls mean noise from neighbors is a real problem. Parking is poorly allocated, with large empty reserved spots while standard spaces are cramped. Management nickel-and-dimes residents through undisclosed "heavy clean" charges, surprise lease fees, and strict early-termination policies. Some residents report rude staff and security failures including vehicle theft. The AI chat system sometimes stalls real complaints.

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Bexley at Anderson Mill
#62
67

Bexley at Anderson Mill

3.9(222)✓ Google-verified

Bexley appeals most to residents who value grounds and amenities. Individual staff members (Marvin, Brandi, Somaya, Vie) earn consistent praise for friendliness and responsiveness. The complex itself stays quiet and clean with a fitness center, pool, and dog park. However, management lacks accountability. Reviewers report being charged for maintenance failures they did not cause, hit with surprise fees (trash violations, damage charges up to $52), and left with unresolved issues like flooding, mold, thin walls, and aging AC units. Some problems languish for months despite repeated requests.

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Alister Sunset Valley
#63
67

Alister Sunset Valley

3.9(222)✓ Google-verifiedPublishes prices

Alister draws strong praise for its maintenance crew (David, Abe, Ted) and leasing staff, especially Tonya, who residents credit with fast turnarounds and genuine care. Pet owners appreciate the dog park and proximity to Barton Creek trails. However, recurring complaints about roach infestations, broken entrance gates that fail to secure the property, duplicate and unexplained billing charges, and management communication gaps undermine the premium pricing residents pay for a luxury community. The split is stark: 59% five-star reviews celebrate the hands-on team and grounds, while 25% one/two-star reviews cite months-long maintenance delays, unsafe infrastructure (crumbling concrete stairs, exposed rebar), and a pattern of billing disputes management could not explain. Move-out disputes over wear-and-tear charges add to the frustration.

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Starburst Apartments
#64
66

Starburst Apartments

3.9(651)✓ Google-verified

Starburst earns strong praise for its leasing and management team, especially staff members Yolizz and Gabriella who handle applications and resident concerns with patience and care. However, quality of life is seriously compromised by neighbor noise, insufficient parking, ongoing pest issues including a resident keeping a rooster and chickens, and weak enforcement of community rules.

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Duval Villa Apartments
#65
66

Duval Villa Apartments

4.0(123)✓ Google-verified

Duval Villa draws strong praise for its quiet setting, pool, and staff responsiveness from most residents, especially manager Liz and maintenance lead Albaro. However, recent complaints center on slow A/C diagnostics despite repeated requests, unclear communication about unit access, and reports of occasional management rudeness and pest issues, creating a tension between the property's appeal and operational inconsistency.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Toscana
#66
66

Toscana

3.9(326)✓ Google-verified

Toscana draws praise for its active community, friendly maintenance staff, and amenities, but recent reviews reveal a divide: long-term tenants report crumbling infrastructure, unresolved pest problems, and radio silence from the leasing office on major repair requests, while newcomers celebrate events, responsive service, and good value. The complex shines on individual interactions but struggles with systemic maintenance and administrative accountability.

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The Ivy Apartments
#67
66

The Ivy Apartments

3.8(208)✓ Google-verified

Long-term residents describe a peaceful, affordable community with genuinely caring staff who have helped them rebuild their lives. The location near shopping and restaurants, quiet atmosphere, and low prices draw consistent praise. However, newer residents report serious maintenance failures: broken doors that are fixed then break again, ceiling collapses, and mold from water damage. Security lapses allow non-residents inside, and packages disappear. The gap between cheerful experiences from some tenants and urgent repair complaints from others suggests inconsistent upkeep and accountability. The office team receives both high marks (staff named Jennifer and others) and frustration (ghosting applicants, billing-focused attitude when rent comes due). Maintenance appears responsive when called but struggles with lasting fixes. Pet owners can access the dog park, and the gated design appeals to families seeking safety. The 3.8 rating reflects this tension: loyal residents rate 5 stars after years; those facing safety or structural issues rate 1 star in frustration.

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Avonmora
#68
66

Avonmora

3.9(412)✓ Google-verifiedPublishes prices

José and Jorge, staff members at the front office, drive a significant portion of five-star reviews by offering genuine help with technical issues, work orders, and resident questions. However, the property struggles with pest control failures, a frustrating AI booking system that caused appointment mix-ups, and limited gym hours that exclude working residents. The three-to-four-star segment reports dirty units, non-functional AC, and minimal effort to showcase amenities during tours. Pet owners should note the gym's office-hours-only schedule means evening workouts are unavailable, though the property lists a dog park.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Magnolia Scofield Ridge
#69
66

Magnolia Scofield Ridge

4.2(53)✓ Google-verified

Many residents love the location, modern interiors, and core staff responsiveness, reporting quick maintenance and a welcoming atmosphere. However, long-term residents document persistent construction flaws-especially highway noise bleeding through closed windows-alongside repeated equipment breakdowns (elevators out for weeks, pools frequently closed), slow repairs, and staff defensiveness when complaints escalate. The property manager and leasing team are praised for friendliness, yet multiple reviews highlight a pattern where residents are put on hold loops when escalating concerns, billing errors went unresolved, and Airbnb units have eroded security and cleanliness standards. A regional manager intervened in at least one case to make things right.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Parkview Terraces
#70
65

Parkview Terraces

3.9(139)✓ Google-verified

Five-star reviews highlight the leasing team, particularly Rosa, Lizbeth, and Hillary, for warmth and smooth move-in processes. Reviewers praise spacious units, walkable location, and recent improvements to gates and landscaping under new management. Persistent complaints center on maintenance neglect dating back years: AC failures, mold, pest infestations ignored for months, work orders closed without completion, and unannounced entry. Tenants report thin walls, dirty hallways, and an unresponsive office that rarely returns calls. Recent 5-star reviews suggest improvement, but older complaints of slow repairs, deposit holds, and poor follow-up remain unresolved in other accounts.

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Foxwood
#71
56

Foxwood

3.5(240)✓ Google-verified

Foxwood's leasing staff earn consistent praise for friendliness, but the property itself falls well short of promises. Multiple residents report mouse traps, roaches, sewage leaks, and filthy move-in-ready units that look nothing like website photos. Trash overflows for weeks, the pool has sat closed for months, and management ignores calls and emails. On top of deteriorating conditions, security is weak: gates stay open, attempted car theft occurred, and homeless individuals shelter in hallways. Several residents are in small claims or still chasing deposit refunds months after leaving. The few reasons to move in are eroding. Pets are welcome, and a handful of residents praise the initial leasing experience. But past residents and those who toured the actual spaces describe broken plumbing, recurring pest problems, and a management team that avoids direct communication. The churn between polite front-line staff and a negligent back office creates frustration that even good intentions cannot fix.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Legends Lakeline Apartments
#72
60

Legends Lakeline Apartments

3.5(146)✓ Google-verified

Recent visitors praise specific staff members (Chrissa, Jaiden, Ryan) and report quick maintenance response, with several noting visible improvements since new management took over. Yet older reviews document months-long repair delays, communication failures, and complaints that problems went unaddressed despite repeated requests. The property is polarizing: some find it well-maintained and friendly; others feel ignored once rent is paid.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
San Paloma Apartments
#73
56

San Paloma Apartments

3.4(235)✓ Google-verified

San Paloma has a loyal base of residents who praise the maintenance team's speed and the friendliness of office staff like Tuta, Mackensy, and Dulce; however, persistent complaints about cockroaches, gate security failures, and vehicle theft dominate recent reviews. Management is praised when residents get service requests through, but criticized for inattention to safety issues and for appearing to delete negative feedback rather than address problems.

Townhome & Garden-Style Communities
Townhollow Apartments
#74
63

Townhollow Apartments

3.9(77)✓ Google-verified

Townhollow offers rare value in central Zilker, backed by maintenance staff who consistently earn praise for fast, thorough repairs. The location steps from downtown and South Lamar appeals to cost-conscious renters who tolerate trade-offs: no gates mean security vulnerabilities, management communication lags, and occasional homeless presence. Strong bones and community feel attract long-term residents willing to overlook aging infrastructure in exchange for walkability and affordability.

Luxury ApartmentsStudent HousingTownhome & Garden-Style Communities
Onyx 183
#75
62

Onyx 183

3.7(306)✓ Google-verified

Recent reviews split sharply: multiple five-star accounts praise the leasing team (especially Sofia, Aldo, Elia, Veronica) for friendliness and quick processing, and call out the clean common areas, mature landscaping, and dog park. But three recent one- and two-star reviews document serious issues since management changed to Greystar: AC emergency requests ignored during 100-degree heat, water shut-offs with no warning, office phones unanswered and doors locked during business hours, and maintenance requests marked closed without work being done. Several reviewers mention friends leaving or planning to leave. The property itself earns consistent praise; the service breakdown dominates recent low ratings. Long-term residents (two to eight years) report positive experiences with staff and efficiency, suggesting problems began more recently. However, current residents describe undeniable safety and habitability gaps: unaddressed broken AC, insufficient water, speeding in the lot, and no follow-up communication. One reviewer documented emergency maintenance requests going unresolved and explicitly advised against moving in. The contrast between five-star older reviews and urgent one-star complaints from the last month flags a management transition problem that overshadows the community's physical appeal.

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Oltera in So East
#76
62

Oltera in So East

3.8(80)✓ Google-verifiedPublishes prices

The maintenance and leasing staff stand out consistently: requests are completed the same day or next morning, and named team members like OJ, Alejandra, and Sean are praised for professionalism and genuine care. Units are spacious with good finishes, yards, and natural light. However, recurring water leaks that damage walls and invite mold trouble many residents, package theft is acknowledged, noise from neighbors in some buildings can be disruptive, and pricing feels high for the area and service quality issues. Lease cancellation disputes and post-move billing add to the friction. A gated community in Southeast Austin with walkable downtown proximity and modern amenities. The gap between staff excellence and infrastructure problems (leaks, theft, noise) suggests uneven operations-strong people managing aging or poorly-maintained buildings.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
The Studio at ThinkEast
#77
61

The Studio at ThinkEast

3.6(168)✓ Google-verified

Long-term residents praise the affordability and spacious layouts, with maintenance crew Raul and leasing staff Janell drawing specific kudos for responsiveness and helpfulness. Yet newer residents report significant gaps: filthy stairwells and hallways, a non-functional security gate left open for months despite marketing promises, and units that don't match showrooms at move-in, with gaps in flooring and water damage. Management turnover and unresponsive staff during lease disputes add friction. The complex offers standard amenities (pool, fitness center, gated entry, pet policy) and same-day work orders through an online portal, but execution falters on the ground. Cleanliness, security, and follow-through on repairs vary sharply by unit and timeframe. Reviewers advise touring carefully, inspecting the actual unit you'll occupy, and asking hard questions about gate functionality and security patrols before signing.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Lively At Gilbert
#78
61 low data

Lively At Gilbert

5.0(4)✓ Google-verifiedPublishes prices

All four reviews are five-star. Residents and tours mention staff warmth and quick maintenance response, with particular praise for Ariana, Amber, and Ronya. Units are described as cute and well-kept. Data is limited to four reviews.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
MAA Balcones Woods
#79
60

MAA Balcones Woods

3.5(263)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Tila Newbery and Kayla Gordon-earn consistent praise for patience, warmth, and clear communication during the application and move-in process. Residents describe a genuine sense of community and fast maintenance turnaround. However, a meaningful share report serious gaps: poor follow-up communication that leads to late fees, maintenance requests that languish (water damage, roach infestations, structural repairs), and missing gym facilities. The experience appears sharply split between smooth initial entry and ongoing operational friction. Lawn service disturbances, noise from the pool, and package theft round out regular complaints. Those praising the property often mention long tenure and emotional attachment; those with the worst experiences cite documented maintenance failures and unresponsive management that escalated into legal disputes.

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The Brentwood Apartments
#80
60

The Brentwood Apartments

3.8(58)✓ Google-verified

Staff warmth and clean common areas draw tenants in, but the building's shortcomings quickly undermine the luxury promise. Reviewers praise Devin, Lorena, Monica and other team members for genuine care, and many cite the quiet location close to downtown and functioning pool and fitness amenities. The fabric of the experience crumbles once you move in. Structural defects (wall cracks, sewage odors, peeling floors), pervasive security lapses (stolen bikes and cars, broken FOB gates, abandoned broken-down vehicles), and acoustic failures (neighbors' noise penetrates easily, doors slam) dominate complaint volume. Pest issues persist even after multiple treatments. Multiple residents report management's defensive stance when problems surface, and documented instances of unit entry without notice add to trust erosion.

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Windy Ridge
#81
60

Windy Ridge

3.7(73)✓ Google-verified

Some tenants credit individual staff members, especially maintenance technicians Jonathan, Jessie, and Ben, with quick repairs and genuine care. However, most recent complaints describe a property struggling with management turnover, unresolved noise and pest issues, poor communication during the lease process, security gaps, and slow or incomplete repairs. Reviewers on fixed incomes report rent increases and feel the property prioritizes fees over tenant wellbeing. Office interactions vary sharply depending on personnel. When leasing or maintenance staff engage fully, residents notice and renew leases. When they don't, complaints accumulate quickly and go unanswered. Long-term tenants describe deterioration in maintenance standards, gated security that barely functions, and a pattern of damaged units taking weeks to restore-if at all.

Affordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Burl North Apartments
#82
59

Burl North Apartments

3.7(35)✓ Google-verifiedPublishes prices

Long-term residents and new arrivals praise Shawn and the maintenance team for quick responses, affordable pricing, and a genuinely dog-friendly culture. However, recent complaints about unresponsive management, roach infestations, parking lot break-ins, and neighborhood crime paint a darker picture; renters report being unable to reach staff during disputes and security issues contradicting posted protections.

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Creekside on Parmer Lane
#83
58

Creekside on Parmer Lane

3.4(173)✓ Google-verifiedPublishes prices

Tenants consistently split into two camps: those praising fast maintenance response and a welcoming office staff (including named team members Billy and Margarita), and those frustrated by deteriorating conditions, pest infestations, and management that dismisses complaints. Structural problems like thin walls, damaged carpets, stained units, and broken drainage persist for months; aggressive towing ($800 in fees reported in one month), intrusive security tactics, and application denials without clear upfront guidance add friction. Despite claiming luxury status, reviews highlight cheap materials, poor soundproofing, and cost misalignment with quality. The property appeals to early-move residents or those staying short-term who encounter responsive staff; longer-term renters report management becomes indifferent after leasing. Domestic disturbances and non-functional security gates undercut the safe-community pitch. A three-year resident still rates it five stars, but recent reviews show deterioration, with management blamed for staffing gaps and tenant dismissal.

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Reserve at Springdale Apartments
#84
57

Reserve at Springdale Apartments

3.4(180)✓ Google-verifiedPublishes prices

Reserve at Springdale attracts renters seeking affordable luxury features, but the experience splits sharply. Front office staff, particularly Karen, earn consistent praise for kindness and thorough help through leasing. However, the complex struggles with chronic tenant behavior: constant noise at all hours, trash throughout common areas, smoking in shared spaces, and dogs running unsupervised. Security systems (gate, lighting) have failed. Some residents report mold, deposit disputes, and damage that went unaddressed. Reviewers note management tries but lacks enforcement power.

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West Cove Apartments
#85
57 low data

West Cove Apartments

3.8(14)✓ Google-verifiedPublishes prices

West Cove offers budget-friendly rentals in Anderson Mill with occasional specials, but reviews consistently flag slow maintenance response (repairs waiting months) and management that is hard to reach. Move-out disputes over normal wear and tear, bed bug incidents handled as tenant responsibility, and pest problems make this a case where low upfront rent may not reflect true cost of occupancy.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities
Valley View Apartments
#86
55

Valley View Apartments

3.8(23)✓ Google-verifiedPublishes prices

Long-term residents consistently praise Taylor and the maintenance team for quick responses and genuine care, along with a quiet, friendly community feel and solid value. However, a vocal minority reports persistent pest problems, aging infrastructure, and neighborhood crime including vehicle theft that management did not resolve to their satisfaction.

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Oakville Apartments
#87
54

Oakville Apartments

3.4(280)✓ Google-verified

Oakville's 3.4-star rating reflects deep maintenance and management problems that overshadow its amenities. Residents report maintenance tickets marked solved without any work done, persistent roaches and pest infestations despite pest control fees, 15-month-broken gate security, and widespread package theft. Leasing staff are often unreachable or dismissive, though standout staff like Krystal and fast-moving teams occasionally earn praise. AC failures, unpermitted unit entries, and poor common-area upkeep are chronic issues that management appears unwilling to address.

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Capital Hills Apartment Homes
#88
54

Capital Hills Apartment Homes

3.2(101)✓ Google-verifiedPublishes prices

Most residents report a disconnect between a welcoming leasing tour and a deteriorating living experience. While leasing staff like Emily, Liyah, and Mason earn consistent praise for their professionalism, move-in residents face months-long maintenance backlogs, unresponsive management, and billing disputes that feel deliberate rather than administrative. The property is registered in Austin's Repeat Offender program for code violations, and recent tenants cite power outages, non-functional AC, pest infestations, and sagging floors left unrepaired despite repeated requests. Multiple reviews note staff names (Garrett, Kevin, Deija, Avery) who do not return calls or provide promised follow-ups, creating a pattern of negligence rather than isolated incidents. One resident reported being charged nearly full rent for move-out cleaning after originally being quoted half that, then charged late fees for management's failure to file notice. Another waited over three months for a deposit refund while billing staff were unavailable by phone. The leasing team's transparency and knowledge do not extend to operational accountability; residents describe being told escalations would occur but hearing nothing afterward.

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Park Terrace
#89
72

Park Terrace

4.6(49)✓ Google-verified

Park Terrace draws long-term residents who value its location steps from Zilker Park, downtown, and the Lady Bird Lake trail, plus a genuine community where neighbors know each other. Management (particularly property manager Maureen) responds quickly to issues, and maintenance staff like Jessie keep the courtyard and units in good shape, though units are older and early lease termination fees have frustrated some departing tenants.

Luxury ApartmentsTownhome & Garden-Style Communities
Carrington at Oak Hill
#90
71

Carrington at Oak Hill

4.3(84)✓ Google-verified

Residents consistently praise the leasing team, especially Melissa and Maricela, for making the tour and move-in smooth and welcoming. The units, pool, gym, and dog park are described as beautiful and new, with a quiet, nature-focused setting close to downtown Austin. However, recurring frustrations emerge: frequent inspections that feel invasive (staff photograph personal items), slow resolution of maintenance issues (broken elevators, gates, dryers), overflowing trash, and inadequate pet waste cleanup. Staff turnover and policy inflexibility on lease transfers also dampen the experience for some renters.

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Camino Flats Apartments
#91
71

Camino Flats Apartments

4.3(67)✓ Google-verifiedPublishes prices

Two years of consistent care define the experience here. Residents repeatedly credit Marla and Coco for turning responsiveness into habit-maintenance calls get real-time phone updates, small problems vanish in hours, and the office staff treat lease issues as personal. The apartments themselves are spacious and actually equipped with washers, dryers, and full kitchens, a rarity in student housing. The gated grounds feel safe and quiet despite being a short walk to UT Austin. Location wins over age. The four-minute walk to the bus, grocery stores nearby, and proximity to campus offset the fact that this is an older building (you'll see water-damage patches on some ceilings, though they stayed out of most units). Weekly pest control keeps insects rare. The courtyards, fire pit, and outdoor TV create real social space. West Campus noise from nearby fraternities happens here like everywhere in that zone.

Student HousingTownhome & Garden-Style Communities
Retreat at North Bluff
#92
61

Retreat at North Bluff

3.7(100)✓ Google-verifiedPublishes prices

Residents who moved in before the ZRS management takeover report a striking shift. Previous tenants praised quick maintenance and friendly staff; newer reviews show maintenance requests ignored for months, office phones unanswered during business hours, and critical issues like broken AC left unaddressed. Staff responses are now inconsistent: some managers earn named praise while others face complaints about dismissive attitudes and difficulty processing routine requests. Named staff including Noelia Quintana, Jeny Acuña-Almeida, and Monica appear in five-star reviews, but office turnover and unresponsiveness dominate recent complaints. The property itself remains attractively maintained and quiet, with working pet amenities, but residents report feeling unsupported when urgent problems arise. Deposit disputes and lease-term confusion add frustration.

Townhome & Garden-Style CommunitiesPet-Friendly ApartmentsLuxury Apartments
The Villages at Ben White 55+ Apartments
#93
69

The Villages at Ben White 55+ Apartments

4.0(96)✓ Google-verified

Residents consistently praise Jessica, Leticia Cantu, and the wider staff for genuine warmth and attentiveness. Events like bingo and the food pantry draw frequent engagement, and many note the property is well kept and feels safe. However, critical complaints center on unresolved maintenance (dishwashers, pool cleanliness with mildew and debris), broken perimeter security allowing vagrants and homeless individuals onto the grounds, and frustrating communication breakdowns when staff miss promised appointment times. One long-term resident reports carrying a taser at night due to safety concerns from the open fence. A handful of residents call the community affordable, and several named staff members (Leticia, Oscar, Jessica, Delia) receive specific praise for going beyond their role. The Gatewise app entry system gets mixed reviews for reliability. The 55+ age-restricted marketing does not prevent younger families from living there, per one reviewer. Strong management goodwill is offset by operational inconsistencies that undermine the marketed "gated community" promise.

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The Vista on Brodie
#94
65

The Vista on Brodie

3.8(264)✓ Google-verified

The Vista draws strong loyalty from settled residents who praise its peaceful woods-nestled setting, spacious floor plans, responsive maintenance, and resort-style pool and sauna. However, families and newer tenants report serious move-in failures: leasing agents booking appointments without clarity, units not actually ready despite assurances, broken appliances and mold, wasp nests, and chemical spills going unaddressed for days. Staff responsiveness splits sharply by role: maintenance responds quickly, but office communication on repair timelines is vague and often broken, leaving residents in boxes for weeks. Deposit and billing disputes also recur, with tenants charged unexpectedly after move-out and little recourse. Named standouts exist in both directions: Robert and Ashley/Annalee earned specific praise for going above and beyond, while leasing agents Annalee, Sam, Ashley, and property manager Miata drew criticism from families for rudeness, broken promises, and lack of empathy when deadlines mattered most. The property's remoteness near wooded trails is a draw for nature lovers but creates safety gaps: cameras don't work, car thefts have happened, and homeless activity in the woods raises concerns. This is a place where your experience hinges on timing and which staff member you get.

Luxury ApartmentsTownhome & Garden-Style Communities
Ventana Oaks Apartment Homes
#95
62

Ventana Oaks Apartment Homes

3.6(228)✓ Google-verified

Ventana Oaks draws praise for spacious layouts, green surroundings, and fast-acting maintenance crews who fix things quickly. The weak link is consistently the front office: residents report weeks-long email delays, dismissive attitudes, and confrontational handling of requests. Shared amenities show mixed upkeep-the pool is maintained well, but gym equipment is aging, grills often unusable, and the hot tub goes in and out of service. Residents also flag unresolved pest issues, inconsistent lighting repairs, and safety gaps like missing sidewalks that force walkers into roadways.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
Stone Oak at Parmer
#96
60

Stone Oak at Parmer

3.3(222)✓ Google-verified

Yankel and select staff earn consistent praise for welcoming new residents, but maintenance response times create real frustration: some requests take weeks or go unaddressed entirely. Residents report quick fixes when they escalate in person, yet the online portal and initial office contact often stall. The community itself feels good, amenities exist, yet gym equipment deteriorates and promised improvements (like a fenced dog area) languish for years. Experience depends heavily on which staff member you reach and whether you push hard enough. The split between five-star leasing reviews and one-star maintenance complaints reflects a business that handles the front end well but struggles with follow-through. Repeat residents who know whom to ask for (Yankel, Jay, Quay, James) and who follow up in person get better outcomes than those relying on the portal or front desk alone.

Student HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Enclave at Riata
#97
35 low data

Enclave at Riata

4.0(5)

One year-long stay surfaced persistent AC failures, severe pest issues, and slow maintenance response, though a maintenance staff member Gabriel earned praise. Limited detail from the sparse review set on daily living.

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Common questions about townhome & garden-style communities

What does it cost to rent a townhome or garden-style unit in Austin?
It depends heavily on location and age. Older garden-style complexes in Northeast or East Austin and out toward Round Rock and Cedar Park tend to run below the metro average for comparable square footage, while newer townhome-style units in Mueller or South Austin with private garages and yards price closer to or above mid-rise rents downtown. Expect a premium for attached garages, in-unit washer/dryer, and updated finishes.
How do garden-style communities differ from mid-rise or high-rise apartments?
Garden-style and townhome communities are lower density, usually two to three stories, built around courtyards or surface parking rather than a central elevator core. That means more outdoor space and often lower noise between neighbors on the same floor, but fewer building amenities like a staffed lobby, package rooms, or structured parking, and sometimes longer walks to your unit from where you park.
What should I check before signing a lease at one of these communities?
Walk the grounds after a rain if you can, since drainage problems show up fast in Austin's soil. Ask about recent pest control visits, how work orders are logged and turned around, and whether utilities like water or trash are billed back separately (common with garden-style properties on shared systems). If it's a two-story unit, ask what's above or below you and how the floors are insulated for sound.
How often do these communities get renovated or updated?
It varies a lot by ownership. Some older garden-style complexes go a decade or more between major upgrades, so ask the leasing office directly about the age of appliances, HVAC, and roofing, and whether any capital improvement plan is underway. Newer townhome-style communities built in the last five to ten years usually won't need major work yet, but ask about builder warranty coverage on things like foundation and drainage.

Last updated 2026-09-22