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The Vista on Brodie

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 264 Google reviews · How we rank ›

3.8(264) 65 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome & Garden-Style Communities
The Vista on Brodie
Location
Cherry Creek, Austin
Services
Luxury Apartments, Townhome & Garden-Style Communities
Reviews
264
Best for
Established residents seeking quiet, spacious living with active maintenance response and nature access.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

The Vista draws strong loyalty from settled residents who praise its peaceful woods-nestled setting, spacious floor plans, responsive maintenance, and resort-style pool and sauna. However, families and newer tenants report serious move-in failures: leasing agents booking appointments without clarity, units not actually ready despite assurances, broken appliances and mold, wasp nests, and chemical spills going unaddressed for days. Staff responsiveness splits sharply by role: maintenance responds quickly, but office communication on repair timelines is vague and often broken, leaving residents in boxes for weeks. Deposit and billing disputes also recur, with tenants charged unexpectedly after move-out and little recourse.

Named standouts exist in both directions: Robert and Ashley/Annalee earned specific praise for going above and beyond, while leasing agents Annalee, Sam, Ashley, and property manager Miata drew criticism from families for rudeness, broken promises, and lack of empathy when deadlines mattered most. The property's remoteness near wooded trails is a draw for nature lovers but creates safety gaps: cameras don't work, car thefts have happened, and homeless activity in the woods raises concerns. This is a place where your experience hinges on timing and which staff member you get.

Praised for
  • responsive maintenance staff
  • friendly office team
  • spacious, quiet apartments
  • beautiful amenities and grounds
  • good location and convenient access
Watch-outs
  • unprepared units at move-in
  • slow follow-through on repairs
  • poor soundproofing between units
  • security and lighting concerns
  • unfair deposit deductions and billing practices
responsive-managementwell-maintainedquiet-communitysafe-securefriendly-staffslow-maintenanceunresponsive-maintenancepoor-soundproofingparking-issues
Best for: Established residents seeking quiet, spacious living with active maintenance response and nature access.
Think twice if: Families relocating or leasing for the first time; move-in unit preparation is unreliable and repair timelines poorly communicated.

What this place gets right

  • spacious, quiet apartments surrounded by nature
  • resort-style pool, sauna, and fitness center
  • maintenance staff responds quickly to requests
  • peaceful setting with private on-site hiking trails

Before you tour or apply

  • Robert praised as excellent, professional maintenance worker
  • Ashley and Annalee noted for going above and beyond in conflict resolution (5-star review)
  • Annalee, Sam, Ashley, and Miata named in move-in nightmare (1-star review) for rudeness and broken promises
  • Mold infestation in one building unresolved for years; sprayed over rather than repaired
  • Car wheel thefts reported with non-functional security cameras
  • Resort-style pool with lounge areas; dry sauna only (no steam use)
  • Maintenance requests typically handled within one to two weeks depending on urgency
  • Lease paperwork not provided until move-in day; keys handed at 5 PM

Resident ratings

Luxury Apartments
Move-in condition highly variable; spacious layouts and amenities praised by settled residents, but unprepared units, mold, and slow repair follow-through frustrate new tenants.
Townhome & Garden-Style Communities
One family's townhome rental attempt ended in refusal to sign: unit not move-in ready after five delays, broken appliances, wasp nests, chemical spill, stuck door.

How it stacks up

  • Rated 3.8 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

What keeps coming up

welcoming staffmain poolsaunaleasing officedeerpoolsmaintenance teamquiet communityfloor plansspacious apartments

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
165
4
20
3
12
2
3
1
64

FAQ

How long does maintenance typically take?
Work orders are usually completed within one to two weeks depending on urgency, though follow-through and communication gaps have frustrated residents waiting weeks for appliance replacements or repairs.
When do I get my keys on move-in day?
Keys are handed over at 5 PM on move-in day, and management only calls earlier if maintenance happens to be finished by then.
Does the community have a sauna?
Yes. The property has a resort-style pool, gym, and sauna. Note: the sauna is dry only; water use is not permitted.
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Last updated 2026-09-22