Austin Apartment Reviews Guide
Menu
Townhollow Apartments logo

Townhollow Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 77 Google reviews · How we rank ›

3.9(77) 63 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingTownhome & Garden-Style Communities
Townhollow Apartments
Location
Zilker, Austin
Services
Luxury Apartments, Student Housing, Townhome & Garden-Style Communities
Reviews
77
Best for
professionals and students seeking affordable proximity to downtown; commuters to South Lamar jobs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22).

What we found

Townhollow offers rare value in central Zilker, backed by maintenance staff who consistently earn praise for fast, thorough repairs. The location steps from downtown and South Lamar appeals to cost-conscious renters who tolerate trade-offs: no gates mean security vulnerabilities, management communication lags, and occasional homeless presence. Strong bones and community feel attract long-term residents willing to overlook aging infrastructure in exchange for walkability and affordability.

Praised for
  • excellent maintenance team (Cesar, Carlos, Cameron)
  • strong location near downtown and Lamar
  • outstanding value for money
  • responsive staff when engaged
Watch-outs
  • slow and absent management response
  • unhoused people near property and dumpsters
  • open parking lot with car break-ins
  • no gate or security; package theft common
  • high staff turnover in leasing office
good-valuewell-maintainedpoor-communicationsafe-securepackage-theftfriendly-staff
Best for: professionals and students seeking affordable proximity to downtown; commuters to South Lamar jobs.
Think twice if: security and privacy matter. Open parking lot, no gates, and package theft are documented problems; management delays responding to requests by weeks.

What this place gets right

  • unbeatable location one block from downtown and South Lamar
  • reliably fast maintenance response from named staff
  • all-weather pool and outdoor courtyard
  • affordable rents for the area

Before you tour or apply

  • Cesar and Carlos: maintenance technicians consistently praised for same-day or next-day repairs, from AC replacement to electrical work
  • Cameron (Cam): named multiple times for going above and beyond
  • Jay and Jillian: leasing and property managers cited as improving responsiveness
  • Year-round pool praised; laundry is shared central room at $2.25 per wash/dry cycle
  • Property Society: management company; high staff turnover in leasing office
  • Built in early 1980s; renovations underway to raise rents

Resident ratings

Luxury Apartments
renovated units coming online, but older infrastructure (cracks, bugs, dishwasher delays); not luxury-level amenities
Townhome & Garden-Style Communities
many units lack in-unit laundry and washers/dryers
Student Housing
walkable location and affordable pricing appeal to younger renters; cited as within reach for self-employed 23-year-olds

How it stacks up

  • Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

What keeps coming up

homeless encampmenthomey feelbus accesshelpful staffresident carekind staffvalue for moneypooltimely responsesoutdoor space

How we scored this

How We Score
Star rating 28
Review volume 82
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
52
4
4
3
2
2
2
1
17

FAQ

Is the pool open year-round?
Yes. Reviewers confirm the pool operates year-round with no reported downtime.
What is the laundry setup?
Most units do not have in-unit washers/dryers. A shared central laundry room charges $2.25 per wash and $2.25 per dry cycle.
How quickly do maintenance issues get fixed?
Same-day or next-day response is typical when requests are submitted. Named technicians (Cesar, Carlos, Cameron) are praised for thorough work.

Similar apartment complexes nearby

The Bouldin
59

The Bouldin

3.6(60)✓ Google-verified

Staff and maintenance shine when they engage: residents praise Paul, Tory, Ryan, and others for genuine kindness and swift problem-solving, supported by clean spaces and thoughtful touches like handwritten notes. However, the price tag attracts criticism; reviewers cite $4,000-6,000 rents for a non-luxury South Lamar location facing train noise, heavy traffic, and recurring elevator outages that management handles by stopping resident notifications rather than fixing the root cause. The building's pivot to short-term rentals and open-gate policy troubles long-term residents concerned about security. Leasing staff vary from warm and organized to dismissive. New residents and touring groups consistently rate their experience highly; those deeper into a lease wrestle with whether premium pricing justifies operational friction.

Luxury Apartments
Timbercreek Apartments
68

Timbercreek Apartments

4.0(243)✓ Google-verified

Timbercreek delivers on location and community for many residents, with staff like Mindy, Hector, and Felipe earning specific praise for going above and beyond during move-in and repairs. The complex sits in a tree-lined creek setting near downtown views and offers fitness facilities, dog areas, and responsive maintenance when it works. However, a vocal minority faces serious concerns: mold has lingered unresolved for months, pest control requests sit ignored or incomplete, and management sometimes dismisses residents seeking help or rental assistance. The building's age and foundation problems seem to breed recurring pest issues that overwhelm the property's otherwise appealing bones. Recent management changes have sharpened tensions. Several long-term residents describe the new team as unresponsive and clueless, pointing to poor communication around major work (tree removal without notice) and dismissive attitudes when residents raise safety issues. For those who land in a clean unit with responsive staff, Timbercreek feels like home; for others fighting mold or vermin, it has become a financial and emotional strain.

Luxury Apartments
Tambaleo
74

Tambaleo

4.3(106)✓ Google-verified

Most residents praise the location and the office staff, especially Ashley who handles move-ins with genuine care and patience. Maintenance responds quickly to requests and the community feels calm. However, several long-standing problems persist: parking lot and mailbox security lapses have led to thefts and break-ins, pests and mold appeared in units, and communication failures include ignored emails and sudden billing months after move-out. The divide is sharp. Newer or current residents tend to have smooth leasing experiences and clean units. Longer-term residents report chronic security neglect, maintenance delays, and neighbor-related odor seeping through walls. Staff warmth appears genuine but cannot overcome systemic gaps in security oversight and administrative follow-up.

Luxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22