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Polaris on the Park

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 129 Google reviews · How we rank ›

3.7(129) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Polaris on the Park
Location
Parker Lane, Austin
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
129
Ranking
#76 in Affordable & Section 8 Housing
Best for
budget-conscious renters with pets who prioritize maintenance responsiveness over comprehensive security.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Polaris on the Park draws strong praise for responsive maintenance, clean common areas, and genuinely friendly staff. However, residents report serious recurring problems: roofs that leak and flood during storms with slow repairs, persistent roach issues, a broken security gate left unrepaired for months, and aggressive car towing even when management allegedly approved registrations. One long-term resident felt management ignored harassment complaints and safety concerns.

Praised for
  • responsive maintenance within 24 hours
  • clean community and amenities
  • friendly and helpful staff
  • spacious townhome units
Watch-outs
  • chronic roof leaks and flooding during rain
  • roach infestations and inconsistent pest control
  • broken security gate and poor after-hours safety
  • aggressive towing practices and unexpected fees
  • inadequate emergency response and manager accountability
responsive-managementwell-maintainedfriendly-staffpest-problemsslow-maintenanceunresponsive-maintenancesafe-secure
Best for: budget-conscious renters with pets who prioritize maintenance responsiveness over comprehensive security.
Think twice if: avoid if roof integrity, water damage prevention, or after-hours security matter most to you. Roof leaks during rain and slow gate repairs are documented patterns.

What this place gets right

  • maintenance requests handled within 24 hours
  • affordable rent starting at $999
  • pet-friendly with dog park and pool
  • staff praised for kindness and accountability

Before you tour or apply

  • Maintenance team responds to emergency requests same-day, regular requests within 24 hours
  • Fire department has responded to multiple roof leak calls at the complex
  • Security gate has been broken for extended periods despite management notification
  • Staff members Mike and Eric noted for efficient application processing
  • Pest control company changed at least once due to roach complaints; new worker blamed residents

Resident ratings

Affordable & Section 8 Housing
Rent under $1,200 attracts budget renters, but structural problems and maintenance delays frustrate long-term affordability
Pet-Friendly Apartments
Dog park offered but poorly maintained with pet waste accumulation; aggressive dogs reported with slow community enforcement
Townhome & Garden-Style Communities
Spacious townhome units praised, but roof design leads to chronic leaks and flooding during storms

How it stacks up

  • Rated 3.7 against a 3.97 average across the 169 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

What keeps coming up

spacious apartmentstowingdog parkaffordable unitspest controlresponsive stafftownhomequiet livingtimely maintenanceclean place

How we scored this

How We Score
Star rating 17
Review volume 92
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
65
4
24
3
4
2
3
1
33

FAQ

How fast does maintenance respond?
Regular requests are handled within 24 hours; emergency calls receive same-day response according to resident experience.
Is there a dog park?
Yes, but multiple residents report it is not well-maintained, with pet waste frequently left on grounds and sidewalks.
What are the starting rent prices?
Rent starts at $999 monthly for some units and $1,199 for others. Application fee is $50 and security deposit is $250.
Request a quote

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Last updated 2026-09-08