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The Jasper Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 197 Google reviews · How we rank ›

4.7(197) 79 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingTownhome & Garden-Style Communities
The Jasper Apartments
Location
Austin
Services
Affordable & Section 8 Housing, Townhome & Garden-Style Communities
Reviews
197
Ranking
#9 in Affordable & Section 8 Housing
Best for
first-time renters or those prioritizing move-in experience and staff interaction over long-term community stability

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Leasing staff shine at move-in, with Christian, Erika, and Pavel earning repeated praise for responsiveness and genuine care. Units are spacious with decent amenities. However, pervasive noise from paper-thin walls, repeated police activity including SWAT operations, and management's failure to enforce quiet hours and community standards create a stark disconnect between the office experience and daily living conditions.

Residents report gunshots at night, illegal substance use, unsupervised children, security gate breaches, trash and pet waste throughout grounds, and cars worked on in parking lots. When complaints are raised, management sends reminder emails but takes no action. The property maintenance falls short despite affordable pricing, and safety concerns dominate negative reviews.

Praised for
  • attentive leasing and move-in staff
  • quick maintenance response
  • spacious units with balconies/patios
  • amenities (pool, fitness center, dog wash)
  • friendly community feel
Watch-outs
  • paper-thin walls and noise from neighbors
  • frequent police presence and safety concerns
  • poor rule enforcement by management
  • dirty common areas and resident behavior
  • thin construction quality overall
friendly-staffpoor-soundproofingnoisy-neighborsunresponsive-maintenancesafe-secure
Best for: first-time renters or those prioritizing move-in experience and staff interaction over long-term community stability
Think twice if: noise sensitivity is a priority; recent reviews report constant police visits, unsafe conditions, and ineffective rule enforcement by management

What this place gets right

  • responsive, personable leasing and move-in staff
  • spacious floor plans with private outdoor space
  • quick one-hour maintenance turnarounds

Before you tour or apply

  • Christian (leasing) praised for patience and ease of application process across multiple reviews
  • Pavel (maintenance) documented for one-hour repair turnarounds
  • Erika (Assistant Community Manager) repeatedly commended for responsiveness and professionalism
  • Terri (former Community Director) credited as 'heart and soul' of the community, with at least one resident following her to another property
  • Zach (Community Director) recently hired
  • Pool with key-fob access
  • Dog wash station
  • Amazon lockers

Resident ratings

Affordable & Section 8 Housing
Staff make affordable pricing feel accessible and welcoming, but management fails to maintain safe, clean grounds or enforce community standards to justify rent levels.
Townhome & Garden-Style Communities
Spacious layouts with private patios praised; maintenance is quick when called, but construction quality and ongoing upkeep are poor.

How it stacks up

  • Rated 4.7 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What keeps coming up

helpful staffwelcoming staffspacious apartmentslarge bathroomschristianrental processlarge roomsapartment toursguided processaffordable place

How we scored this

How We Score
Star rating 75
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
179
4
2
3
3
2
3
1
10

FAQ

Can I bring a pet?
Yes, The Jasper welcomes pets and has a dog wash station on-site.
Do units have washer and dryer?
The business lists in-home washer and dryer connections in apartments. In-unit washer-dryer is noted as an attribute.
What sizes are available?
The Jasper offers 1-, 2-, 3-, and 4-bedroom apartments.
Request a quote

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Last updated 2026-09-22