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The Jasper Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 167 Google reviews · How we rank ›

4.8(167) 79 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
The Jasper Apartments
Service
Affordable & Section 8 Housing
Reviews
167

What we found

Staff consistently earn five stars for moving you through the lease signing quickly and treating prospects with genuine care, especially a leasing specialist named Christian who appears in ten reviews. Once you move in, however, residents report living behind walls so thin you hear neighbors' footsteps and shower doors, coupled with maintenance problems (water heater, AC electrical issues, unusable showers) that persist despite multiple visits. Community issues compound the building quality: unsupervised children, theft, litter in common areas, marijuana odor, and noise that reviewers say undermines their health and quality of life within weeks of moving in.

Leases carry steep early-exit costs, sometimes quoted differently at signing versus enforcement. A small group of reviews credit the maintenance team's effort and celebrate spacious floor plans, but the dominant complaint from longer-term residents is that the complex feels neglected despite affordable pricing, leaving families who moved here for value feeling trapped.

Praised for
  • friendly and attentive staff
  • smooth rental process
  • spacious units
  • efficient service
Watch-outs
  • thin walls and noise from neighbors
  • poor maintenance and repairs
  • unsupervised children and safety concerns
  • litter and marijuana smell
  • cheap construction quality
friendly-staffresponsive-managementpoor-soundproofingslow-maintenanceunresponsive-maintenancenoisy-neighborspest-problems
Best for: Budget-conscious renters who prioritize a smooth rental process and staff kindness.
Think twice if: You need quiet living, on-site maintenance follow-through, or expect strong community management of noise and behavior.

What this place gets right

  • Staff are welcoming and efficient at move-in
  • Spacious floor plans with private outdoor space
  • Affordable pricing for the Greater Austin area

Before you tour or apply

  • Christian (leasing specialist) praised across ten reviews for attentive, fast service
  • Robert mentioned for thorough tours and helpfulness
  • Residents report water heater outlet failure, unusable shower plumbing, AC electrical board malfunction causing high utility bills
  • Early lease break costs quoted inconsistently: one resident cited $4,500 then $8,000 for the same lease
  • Maintenance staff described as doing their best but unable to resolve recurring issues
  • Fire code concern raised: open flame charcoal grilling allowed on balconies

Resident ratings

Affordable & Section 8 Housing
Staff and leasing process praised; maintenance responsiveness and building soundproofing fail to meet tenants' expectations once they occupy units.

How it stacks up

  • Rated 4.8 against a 3.93 average across the 213 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

What keeps coming up

helpful staffspacious apartmentswelcoming staffchristianproactive staffrental processguided processporchaffordable placeefficient

How we scored this

How We Score
Star rating 80
Review volume 97
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
154
4
2
3
3
2
3
1
5

FAQ

Is the leasing process quick?
Yes. Reviewers say Christian and Robert make tours and signing smooth and efficient, often completing the process in a single visit.
Can I hear my neighbors?
Reviewers consistently report hearing upstairs footsteps, shower doors closing, and voices through walls. Sound insulation is a major complaint.
What happens if I need to break my lease early?
Early exit fees are steep. One resident was quoted $4,500 initially, then $8,000 later for the same lease, creating financial uncertainty.
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Last updated 2026-07-17