Student Housing in Greater Austin

Page 2 of 3: businesses ranked 101-200 of 250. Ranked by score and relevance, start from the top or open the full map view.

Lone Oak

#101

69

Lone Oak

4.1(180)✓ Google-verified

Lone Oak draws strong praise for maintenance responsiveness and grounds upkeep, with reviewers naming staff like Charlize, Lene, and Cornelius. However, persistent complaints surface around noise (thin walls, neighbor behavior), office communication failures, nonfunctional security gates, and parking shortages. The split reflects two very different experiences: those who use amenities and get fast maintenance report high satisfaction, while long-term residents cite operational frustration.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Terrazzo

#102

59

Terrazzo

3.2(229)✓ Google-verifiedPublishes prices

Five-star reviews highlight friendly staff, quick maintenance, and spacious layouts near major Austin amenities. One-star accounts detail months of ignored work orders, broken doors left unrepaired, AC and window issues requiring weeks to address, and management fining residents while ignoring unit defects. The split reflects genuine inconsistency: some tenants experience prompt service, while others report systematic neglect and feel trapped by lease penalties. The leasing team earned separate criticism for ignoring scheduled tours. Reviewers also report online rent quotes omit garbage, management, and pool fees that push actual costs well above advertised rates. Photos appear not to match move-in condition, and one tenant describes lingering odors from previous occupants not being cleaned. A named staff member, Joshua, won individual praise for leasing support and follow-up responsiveness.

Student Housing

Collier Apartments

#103

70

Collier Apartments

4.1(313)✓ Google-verified

Collier is a mixed bag shaped by management transition. Many residents praise the welcoming staff, speedy fixes, and appealing spaces with a dog park; lease extensions and heartfelt testimonials from long-term residents reflect genuine satisfaction. However, recent reviews highlight a sharp divide: new management (Knightvest) has drawn complaints about unresponsive AC repairs during heat, pest infestations, condescending leasing staff, and rules applied inconsistently. Maintenance tickets sometimes sit unresolved for over a week, and residents report health concerns go unaddressed. Timing matters here. Positive reviews clustered months ago praise former management and named staff like Sofia, Genesis, and Angelo. Recent one-star reviews, concentrated in the last two months, point to Knightvest's acquisition as a turning point. Current residents report unresponsive emergency maintenance, poor communication, and a shift in the property's priorities. Those seeking stability and community should ask whether the new ownership has stabilized these issues since the most recent complaints.

Affordable & Section 8 HousingLuxury ApartmentsSenior Living Apartments

Regal Parc Apartments

#104

70

Regal Parc Apartments

4.1(251)✓ Google-verifiedPublishes prices

Most residents praise the peaceful setting, responsive maintenance team (particularly Molly and Carlos), and fair pricing for the Cedar Park location. However, move-out charges surprise tenants, some amenities have fallen into disrepair, and pest complaints went unaddressed in at least one unit; leasing staff attitudes reportedly shift after the lease is signed. The property dates to 1995 with aging systems, though newer phase 2 units (late 2010s) fair better. Pet rent starts at $25 monthly plus a $400 fee. Reviewers consistently note excellent soundproofing and courtyard-style design that encourages community. Management communication and transparency around fees remain pain points.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

22 North

#105

70

22 North

4.1(249)✓ Google-verifiedPublishes prices

Recent five-star reviews praise the leasing and maintenance teams for attentiveness and warmth, and highlight the property's walkable location within two miles of parks, grocery stores, and restaurants. Staff members Daniel and Jenny are named specifically for excellent customer service. However, older one-star reviews document serious problems: multiple residents reported roach and mold infestations upon move-in, months-long delays fixing appliances, common areas left dirty, and disputed move-out charges that were not honored in writing. A long-term resident noted that despite premium rent, maintenance remained slow and amenities poorly maintained.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

The Lodge at Lakeline Village

#106

70

The Lodge at Lakeline Village

4.1(198)✓ Google-verifiedPublishes prices

Staff like Katherine and Dana earn consistent praise for patient, knowledgeable leasing support. Maintenance responds quickly, often after hours, and completes repairs fully rather than with temporary fixes. Grounds stay clean and the community feels safe. Deeper issues temper this strength. Parking is scarce and residents report having to walk long distances from their units. Monthly costs climb significantly above advertised base rent through mandatory common fees and garage charges. Deposit disputes drag on and residents report being ignored or blamed. Some tenants cite theft, roof damage, and inconsistent enforcement against noise and smoke.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

Arrington Ridge

#107

69

Arrington Ridge

3.8(231)✓ Google-verified

Most residents stay for years, praising the staff as genuinely warm and the maintenance team as fast and dependable. The property is clean, amenities like the pool and fitness center work well, and leasing staff like Claire and Tammy are cited by name. The tradeoffs: walls are thin, so neighbors are audible, and management enforces lease rules firmly with swift penalties. New tenants should verify unit-specific details (ceiling lights, foundation level, elevator access) before signing. A solid pick for people who value responsive management and community atmosphere over complete soundproofing, or for those planning a longer stay who can build relationships with staff.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

MAA Ashton Oaks

#108

68

MAA Ashton Oaks

3.9(336)✓ Google-verifiedPublishes prices

Strong maintenance and leasing teams earn consistent praise for professional work and genuine warmth. One recent severe complaint about roaches marks a significant concern that conflicts with the broader positive feedback on cleanliness and upkeep.

Luxury ApartmentsSenior Living ApartmentsStudent Housing

Allegre Point Apartments

#109

67

Allegre Point Apartments

4.1(109)✓ Google-verifiedPublishes prices

Allegre Point draws strong praise for attentive leasing staff (LaTanya, Arlene, Hermes) and responsive maintenance, with residents enjoying a quiet, gated community and regular events. New move-ins report welcome gifts and personalized tours. However, longer-term residents cite chronic roach problems, package theft, and management slowness on serious complaints, with one resident noting a marked decline over their three-year stay; another reported a week of silence on a credit reporting error. The divide appears tied to tenure and staff consistency. High satisfaction centers on the leasing and maintenance experience; dissatisfaction emerges from pest control lapses and management accountability on complex issues. Gated grounds and community amenities (dog park, pool, Starbucks cafe, pantry) are genuine draws, but pest control and theft require honest investigation before commit.

Affordable & Section 8 HousingLuxury ApartmentsStudent Housing

Arboleda Apartment Homes

#110

69

Arboleda Apartment Homes

4.1(213)✓ Google-verified

Residents praise fast maintenance response, attentive leasing staff, and quiet living spaces, but frustration grows over rising costs, weak rule enforcement, and a towing contractor that charges excessive fees with little warning. The experience depends heavily on which building and staff member you interact with.

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Derby Park Apartments

#111

67

Derby Park Apartments

4.0(248)✓ Google-verified

Recent positive reviews highlight strong customer service from new management, particularly Yansi and Veronica, alongside reported renovations and quick maintenance response. However, a detailed account from a two-year resident describes serious problems: multiple water leaks, a falling AC vent that caused injury, bed bug infestation treated only once despite ongoing bites, cockroach infestations, disputed charges totaling nearly $1,000, and a wrongful vehicle towing. The stark divide between recent five-star reviews and older complaints suggests significant management or ownership changes have begun repairs, though past tenant harm and ongoing maintenance credibility remain concerns. The business claims equal opportunity housing and handicap-friendly operations. Staff including Yansi Diaz and Veronica are consistently named in positive reviews. Complainants raised alarm about potential fake reviews and mentioned neighbors willing to provide statements about conditions. One recent tenant disputes higher rent than neighbors for comparable units.

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Sabina

#112

72

Sabina

3.9(218)✓ Google-verified

Sabina offers clean, well-maintained apartments with strong staff engagement and frequent resident events. Most residents praise the leasing and maintenance teams' responsiveness and friendliness. However, recent elevator issues and one well-documented leasing agent encounter involving pricing confusion and unit availability misinformation created friction for prospective residents. The community regularly hosts vendor events (especially with Pivot Partners catering), which reviewers consistently highlight as a draw. Location near UT Austin and downtown is a plus for student and young professional tenants. Staff like Brenda, Ellie, and the front desk team earn specific praise for patience and attention to detail.

Luxury ApartmentsStudent Housing

Oak Park Apartments

#113

72

Oak Park Apartments

4.1(131)✓ Google-verifiedPublishes prices

Residents praise maintenance crews for lightning-fast repairs and genuine friendliness. Alex, Cory, and Roberto fix problems same-day or within 72 hours; staff like Texie in the office take concerns seriously. The trade-off: it's an older complex, and security is a real problem. Bike and car theft happen regularly with no guard or cameras, management won't fund them, and transients roam the property. One tenant with an 8-year lease calls it a bargain for square footage near campus, despite persistent weed smell and aging infrastructure.

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The Falls Round Rock

#114

67

The Falls Round Rock

4.0(132)✓ Google-verifiedPublishes prices

Multiple long-term residents praise The Falls for quick maintenance response and welcoming staff, particularly maintenance technicians David and Hilberto and managers like Kristine. However, recent and past reviews document serious problems: widespread cockroach infestations, filthy common areas including under stairs and pool, arbitrary and unexplained fees (carpet cleaning, lease-end charges, towing charges over $300), documented cases of AC outages lasting over a day with temperatures reaching 87 degrees, and billing errors where residents were charged month-to-month despite active leases. Staff interactions have also drawn complaints about disrespect and lack of transparency, though many residents credit specific staff members for going above and beyond. The property's imagery appears to not match current conditions according to complainants, and enforcement issues are noted (noisy neighbors unchallenged, cars towed from valid spaces). The divide is stark: newer and satisfied residents consistently mention attentive management and maintenance, while long-term residents document a pattern of neglect, pest control failures, arbitrary fees, and inadequate lease enforcement.

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Creekside at Kenney's Fort

#115

67

Creekside at Kenney's Fort

4.0(169)✓ Google-verifiedPublishes prices

Staff excellence masks inconsistent unit quality. Residents consistently praise Chris, Selena, Martha, and Lesley for swift repairs and professionalism; maintenance responds promptly to work orders, and the community location near trails and restaurants appeals to families. Yet a significant minority report arriving to filthy, bug-infested units with unprepared or poorly covered damage. Management communication falters when issues arise, leaving renters frustrated. Move-in readiness divides the experience sharply. Some find clean, well-maintained apartments and resort-style amenities; others encounter mold, stains, splattered paint, and hallway pest infestations they say staff ignored. Parking shortages and construction durability complaints suggest the property may prioritize turn-around speed over unit preparation and long-term reliability.

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Altair Tech Ridge

#116

65

Altair Tech Ridge

3.9(113)✓ Google-verifiedPublishes prices

Five-star reviewers praise staff by name (Jurnee, Blanca, Bailey) for friendliness during tours and leasing, and describe the grounds as clean, quiet, and well-maintained with good amenities. However, a stream of one- and two-star reviews detail significant operational gaps: broken grills and pool chemistry mishaps, a non-Tesla EV charger that management wouldn't troubleshoot, only 18 visitor spots for 300 units with aggressive towing, and move-in units left with dog hair and cigarette butts. Residents report communication drops after signing the lease, and several discovered undisclosed fees or unexplained conditional approvals. The tension here is stark. Long-term residents who stayed years consistently credit the maintenance team and describe a peaceful community they'd return to. Yet newer residents document deteriorating conditions: dirty hallways, unresponsive EV support, and gate access chaos that suggests operational breakdown at scale.

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Waters at Sunrise

#117

68

Waters at Sunrise

4.0(347)✓ Google-verifiedPublishes prices

Recent residents and move-in clients praise quick maintenance, clean common areas, and the quiet residential culture. Martha Machado and her office team earn repeated thanks for patient, attentive support through lengthy lease and transfer processes. However, a significant fraction report serious ongoing issues: pest infestations (roaches, rats), inconsistent cleaning of corridors and common areas, unresponsive management to billing disputes and maintenance requests, and recent manager turnover creating operational gaps. Application process confusion and waiting-list cancellations without notice frustrate prospective residents. Long-term tenants distinguish sharply between the appealing initial presentation and deteriorating day-to-day conditions once occupied.

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The Highlands Luxury Apartments

#118

68

The Highlands Luxury Apartments

4.0(222)✓ Google-verifiedPublishes prices

Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities. The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Silver Springs Apartments

#119

58

Silver Springs Apartments

2.9(185)✓ Google-verifiedPublishes prices

New management has brought visible improvements to grounds and responsiveness, with leasing staff and office team drawing repeated praise for attentiveness and friendliness. However, persistent complaints about pest infestations, unresolved car break-ins, a security guard's unprofessional conduct, and gaps in the application process have created significant frustration. Residents report feeling unheard when reporting serious concerns, and some describe the property as unsafe for families. The contradiction is stark: recent five-star reviews highlight renovations, maintenance gains, and supportive staff, while one-star accounts from the same period describe ongoing pest problems, deposit issues, and a culture where complaints are dismissed. The property appears to be mid-transition, with front-office wins offset by backend failures in property management and tenant safety.

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Parkwood Terrace

#120

67

Parkwood Terrace

4.1(105)✓ Google-verifiedPublishes prices

Staff like Mary, Tania, Casey, and Austin earn consistent praise for professionalism and responsiveness. The complex offers a gated layout, clean common areas, and amenities that draw five-star reviews. However, persistent complaints span pest infestations (roaches, bedbugs, fleas), mold that was reportedly painted over, and heavy-handed fee collection practices that residents say violate Texas Property Code. One long-term tenant detailed a two-year cycle of $240 monthly late fees and retaliation after posting a negative review. Quality varies sharply by unit and management interaction.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Alvante at Pecan

#121

66

Alvante at Pecan

3.9(151)✓ Google-verified

Most reviews celebrate the Trapeze coffee shop, leasing staff like Sterling and Jenni, and maintenance technician Dante Curry's dedication. But several recent complaints describe severe maintenance backlogs (month-long waits for basic repairs), unresolved pest infestations, and poor communication from management-a stark contrast that suggests inconsistent service delivery across the community.

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Camber Ranch

#122

64

Camber Ranch

3.9(107)✓ Google-verifiedPublishes prices

Reviewers love the look and amenities-the gym, pool, garage options, and office staff are genuinely praised. Maintenance shows up fast. But walls are notoriously thin; you will hear neighbors clearly. Some units had construction defects (mold, cracks, paint over tape) or pest problems that required repeated requests to fix. Move-out invoices have been contentious, with disputed pet charges and bogus line items. A few residents report safety concerns (car vandalism, break-ins). It's a well-designed property with real follow-through from maintenance, but quality control and transparency on billing are weak spots.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities

Parkside at Round Rock

#123

66

Parkside at Round Rock

3.9(286)✓ Google-verified

Most residents praise a caring, responsive staff and quality maintenance, with Eric and Katelyn highlighted by name. Amenities like the pool and gym draw consistent approval. However, a vocal minority reports serious move-out disputes over carpet and paint charges that felt unjust, plus earlier complaints of pest issues, trash delays, and theft. The gap between five-star and one-star reviews reflects real differences in how the complex handles disputes and standards enforcement. Move-out experiences vary sharply. Some leave happily; others describe aggressive charges for normal wear despite a clean lease record. When residents pushed back, management's tone reportedly became dismissive rather than collaborative. Unit turnover cleanliness and pest control appear inconsistent across the property.

Luxury ApartmentsStudent HousingTownhome & Garden-Style Communities

The Standard at Domain Northside Apartments

#124

63

The Standard at Domain Northside Apartments

3.7(326)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team's recent overhaul, with Maintenance Supervisor Yonny Mendez-Pinto and technicians like Eduardo and Emilio earning consistent recognition for proactive, quick repairs and visible property involvement. The leasing team, particularly Alexis and Nathan, draws repeated compliments for knowledge and warmth. However, serious safety complaints surface: two residents report unaddressed lock issues, car break-ins, and roach sightings, with management perceived as dismissive rather than accountable. New renters and six-year residents alike note strong soundproofing and walkability, but the mix of five-star praise and one-star crises reflects an inconsistent experience. Current management and maintenance appear more engaged than in prior years, yet safety issues and deposit disputes remain red flags. The property's 60% five-star rating masks deeper tensions between amenity quality and resident protection.

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Montelena Apartment Homes

#125

67

Montelena Apartment Homes

4.0(292)✓ Google-verifiedPublishes prices

Strong reviews from residents about office staff responsiveness and unit amenities stand beside serious complaints about pest control and maintenance execution. Recent tenants report German cockroach infestations, mold left uncorrected, and units not properly cleaned between occupants; photos online don't match reality. Office staff like Serena and Alma earn consistent praise for kindness, but management's handling of lease disputes, collection actions, and health hazards has damaged trust. Maintenance worker Ramzi and the fitness center and pool draw positive feedback, yet the complex's enforcement remains inconsistent. Location near Round Rock Town Centre appeals to some, and a real estate agent with 12 years' experience refers clients regularly. However, the gap between five-star experience and the one-star complaints (roaches, mold, billing fraud concerns) suggests outcomes depend heavily on unit condition and how disputes are handled.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Camille Farms

#126

67

Camille Farms

4.0(600)✓ Google-verifiedPublishes prices

Camille Farms attracts strong loyalty from tenants who encounter the newer management team, particularly named staff like Vicky and Angelo who handle leasing and support with care and professionalism. However, a substantial portion of recent reviews describe a frustrating counterpart: active pest problems (rats and roaches), maintenance requests that sit unresolved for months, poor communication from the front office, and deteriorating common areas. The property appears to have undergone staff turnover, with recent arrivals earning praise while longstanding complaints persist about structural decay, AC failures, and rising charges residents say come without notice. Service quality hinges on which staff member you reach and how well their concerns are documented, making experiences highly inconsistent. Prospective residents should verify that specific maintenance issues get written commitments with timelines, understand the pest control approach, and clarify all fees upfront, especially utilities and trash charges that some tenants report as surprising additions.

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Bexley Round Rock

#127

67

Bexley Round Rock

4.0(219)✓ Google-verified

The leasing team earns consistent praise for warmth and patience, with Alma particularly noted for exceptional care. Brandon, Parker, and Ray in maintenance are recognized for professionalism and genuine concern for residents. However, the property faces serious operational failures: AC units break repeatedly with emergency calls answered slowly, roaches and rats appear in multiple units despite pest control calls, repairs routinely take weeks, and gym equipment sits broken or unsafe. The valet trash service became unreliable after a vendor change, and management communication is frequently unresponsive to emails and voicemails. One resident disputes a move-out notice portal failure that resulted in an unexpected two-month rent charge. Positive early stays sour for many residents within months. Long-term residents report deteriorating conditions despite initial positive impressions. The gap between leasing promises and operational delivery-especially around climate control in summer heat, pest management, and repair speed-drives downgrade reviews. New residents praise amenities and staff warmth, but delayed action on recurring complaints erodes satisfaction. The property appears divided: newer guests enjoy the tour experience and spaces; longer tenants cite health and safety concerns they say management has not resolved despite repeated reports.

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The Palmer Apartment Homes

#128

66

The Palmer Apartment Homes

4.1(98)✓ Google-verified

Many residents enjoy fast maintenance turnaround, attentive leasing staff (especially John and Amanda), and a well-kept property with good Round Rock access. However, accessibility problems, damaged flooring, escalating fee disputes, and unresponsive higher management have frustrated others; pool closures and noise control have also waned. The gap between appearance and lived experience drives mixed ratings. Frontline staff consistently help, but problems emerge when issues go to upper management. Disabled residents, those sensitive to noise (train audible on south side), and EV drivers should ask specific questions before signing. Maintenance executes quickly once a work order lands.

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Hollybrook Ranch

#129

65

Hollybrook Ranch

3.9(137)✓ Google-verifiedPublishes prices

Long-term residents credit Samir, Nakisa, and Mike by name for making their stay feel like home, citing swift AC repairs and attentive maintenance within 24 hours. Yet recent complaints describe a complex in transition: a management change mid-year sparked visible decline, with slow fixes on AC and toilets, parking chaos that triggered unfair late-night towing, and higher rates despite construction noise. Rude office staff and language barriers during inquiry calls have also damaged first impressions. Pet owners and newcomers face cleanliness issues in green areas and limited notice windows for repairs; one Spanish-speaking caller was hung up on twice. Longer-term residents from earlier periods praise the property's responsiveness, but the shift suggests operational consistency has become a gamble depending on who handles your request.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Astra Avery Ranch

#130

66

Astra Avery Ranch

3.9(145)✓ Google-verified

Residents praise the leasing team (Shabana, Chris, Elysa named often) for attentive service and the grounds for cleanliness and amenities, with recent management changes noted as an improvement. Persistent complaints center on thin floors letting sound through, recurring plumbing clogs in shared lines, and management's slow response to problems like pest infestations and neighbor noise, with some feeling the "luxury" label misleads about actual living quality.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Caso University Heights

#131

63

Caso University Heights

4.2(27)✓ Google-verifiedPublishes prices

Tours and initial move-in earned consistent five-star praise for welcoming staff and smooth process, especially from Christian and others in leasing. However, newer reviews reveal serious friction: unanswered calls, delayed security deposit refunds (one resident waited 30+ days with no explanation), and maintenance staff resistance. The sharp divide between old and new management suggests a recent operational shift that has hurt resident experience and communication.

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Lantower Techridge

#132

65

Lantower Techridge

3.9(545)✓ Google-verified

Lantower Techridge attracts strong praise for staff friendliness and quick maintenance fixes, but recent ownership changes have sparked serious complaints. Residents report ongoing security gaps, pest problems, unfair move-out charges, and neglected amenities like a repeatedly closed pool. Thin walls and a loud environment frustrate renters seeking quiet. The split between five-star and one-star reviews reflects two very different experiences.

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Emerson at Wells Branch

#133

65

Emerson at Wells Branch

3.9(161)✓ Google-verified

Emerson's reputation splits sharply. Five-star reviews praise Alex, Arial, Taylor, and Linda for responsiveness, professionalism, and genuine care; one tenant called the maintenance and communication efficient. One-star reviews cite pervasive pest issues (ants, spiders, roaches in garages), poor sealant work, and a management shift that left billing complaints unanswered. Reports also flag selective rule enforcement, overzealous package-handling corrections, and alleged unresponsiveness to serious incidents.

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The Parker

#134

65

The Parker

3.9(243)✓ Google-verified

About two-thirds of reviewers give top marks, praising Gladys, Itzel, Cris, and the leasing team for going above and beyond, and noting the community feels beautiful and well-managed under recent RPM leadership. The remainder report a different reality: persistent roaches that fumigate fails to stop, filthy breezeways with trash sitting for days, zero sound insulation between units, dog waste ignored on walkways, a pool that closes without notice, and management that gaslights rather than responds to mold, flooding, and theft complaints. New residents encounter a spotless leasing experience; renewal or second-year residents encounter a property that cuts corners on maintenance and refuses accountability. Parking enforcement is erratic (visitors towed from designated spots without notice; gates stay broken for months). Staff turnover and language barriers have left some unable to get help, and pest control fees are charged monthly despite service never materializing. The gap between marketing and lived experience is stark.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Lakeline Crossing Apartments

#135

66

Lakeline Crossing Apartments

3.9(526)✓ Google-verified

Lakeline Crossing draws strong loyalty from residents who appreciate the office team's warmth and maintenance crew's visible presence on the property. Serious concerns emerge around move-out billing practices, particularly unexpected four-figure charges for minor notice delays, coupled with reported difficulties getting management to listen or negotiate when residents dispute fees or encounter maintenance delays. Reviewers also flag noisy nights, dirty fixtures, and slow repairs unless residents escalate formally. The property attracts two distinct voices: those who feel welcomed and cared for, and those who experienced aggressive financial policies and communication breakdowns during disputes.

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Leander Park

#136

66

Leander Park

3.9(165)✓ Google-verifiedPublishes prices

Strong leasing experience with Denise, Nakeiya, and Conor earning consistent praise for patience and professionalism. Management change created sharp decline: newer staff slow to process applications, dismissive toward residents facing hardship, and reluctant to address maintenance problems transparently. Maintenance gaps stand out. Multiple residents report unresolved mold despite repeated requests; management blamed humidity or dust rather than investigating. Pet-friendly amenities well-received, but neighbor violations (dog waste attracting flies) went unenforced. Lease disputes show little flexibility when residents need early exit or re-leasing options.

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Cypress Creek at Lakeline

#137

66

Cypress Creek at Lakeline

4.2(24)✓ Google-verified

Most residents report a welcoming, well-run community with attentive staff who respond quickly to problems and organize regular social events. Management and grounds receive consistent praise, and many cite affordable options for families on limited income as a major draw. Tensions emerge around maintenance responsiveness to unit repairs and neighbor noise, along with friction when residents request lease changes or seek relief from difficulty affording their unit. One concern involves a $32 convenience fee for online rent payment.

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Leander Station Senior Village

#138

66

Leander Station Senior Village

4.2(55)✓ Google-verified

Most reviewers praise the friendly atmosphere, named staff, and active social calendar, with several residents reporting they found the transition into senior living seamless and welcoming. However, two serious 1-star complaints detail management bullying, alleged retaliation against residents who file complaints, roach infestations, and poor maintenance responsiveness, creating a split picture between positive day-to-day experiences and systemic concerns about resident treatment and facility upkeep.

Senior Living ApartmentsLuxury ApartmentsAffordable & Section 8 Housing

Gramercy at Northline

#139

64

Gramercy at Northline

4.0(75)✓ Google-verified

Gramercy delivers polished units and stellar leasing interactions that win over first-time visitors, especially through staff like Zavia and Kelsie who genuinely invest in finding the right fit. Once residents move in, the relationship often sours: serious maintenance gaps (active snakes and scorpions), poor soundproofing, confusing parking systems that trap new tenants, and a management that dismisses safety concerns and locks residents out of storage without clear warning. The property is Greystar-managed and markets itself as upscale, but moves toward a transactional posture during occupancy. Multiple reviewers report unresolved pest and structural issues, unclear fee policies at move-out, and staff who prioritize giving tours over urgent animal control calls. A small cohort of longer-term residents praises the community vibe and quick maintenance responses, suggesting the experience depends heavily on individual luck and persistence.

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Bexley at Silverado

#140

65

Bexley at Silverado

3.9(147)✓ Google-verified

Bexley Silverado divides sharply between residents thrilled with the leasing team and grounds and those frustrated by move-in defects and management responsiveness. Early months deliver friendly staff (Maddy and Troi stand out) and well-kept common areas, but serious problems emerge: broken appliances on arrival, dirty unit conditions, safety gaps like unlit walkways, and maintenance tickets that close without explanation. Recent management changes and avoidance of direct communication have escalated concerns, leaving some residents feeling unsupported through legitimate issues.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Bexley at Lakeline

#141

65

Bexley at Lakeline

3.8(180)✓ Google-verified

Strong maintenance and grounds work under the current management team, with residents noticing fresh landscaping and parking lot improvements. However, experiences with front office staff vary sharply: some praise Taylor, Tracey, and Ash as patient and attentive, while others report rudeness, impatience, and poor communication, especially with non-native English speakers. Maintenance requests are generally handled quickly, though complex repairs have occasionally required multiple visits to resolve properly. Pet owners appreciate the two dog parks and community culture around pet care. Pricing feels fair relative to nearby complexes. The darker notes include pest complaints and frustration when staff have failed to show at scheduled times or refused to address serious issues like failing refrigerators until legal pressure intervened.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Village at Gracy Farms

#142

63

Village at Gracy Farms

3.7(226)✓ Google-verifiedPublishes prices

Tour experience and leasing rank among the best at the complex: staff member Andrea and the grounds consistently earn five-star marks from prospects. Once residents move in, experiences split sharply. Some enjoy responsive maintenance (Rodrigo cited by name multiple times for quick repairs) and quiet surroundings. Others face months of pest infestations management refuses to escalate, locked emergency access ignored, and security deposits withheld nearly a year with only email promises of resolution. The property shines on first visit but stumbles on follow-through. Emergency calls go unanswered. Pest control comes without notice and is marked as refused when no one is home. Management rarely initiates contact on complaints, even when residents attempt cleanouts themselves. The five-star praise is concentrated among new prospects and longer-term residents with routine needs; the one and two-star reviews cluster around unresolved crises and departed residents still seeking money back.

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The Creek Apartments

#143

64

The Creek Apartments

3.8(226)✓ Google-verified

Staff warmth draws praise from some residents, especially property manager Charlotte and maintenance response times. However, repeated complaints about mold, roaches, mice, and dirty move-in units undermine the community's appeal. Security lapses, communication delays, and thin-walled construction are cited alongside concerns about pet waste management and uneven rule enforcement.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Azola Avery Centre

#144

64

Azola Avery Centre

4.3(105)✓ Google-verifiedPublishes prices

Azola Avery Centre presents a split picture: the leasing office and common areas draw first-time visitors with polished design and promotional deals, but owners report widespread construction flaws, chronic water issues, and thin soundproofing that sour the experience. When management (particularly property manager Julie) is reached directly, residents see effort to remedy problems; however, maintenance delays, parking shortages, and security deposit disputes create friction, and the building struggles with break-ins, pest entry, and cleanliness lapses that undermine the upscale appearance.

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Lakewood Apartments

#145

65

Lakewood Apartments

3.8(269)✓ Google-verifiedPublishes prices

Long-term residents praise staff friendliness and attractive amenities, but maintenance issues plague the community. Reviewers report broken appliances, non-functional dog park facilities, poorly maintained grounds littered with trash, vehicle theft from unmonitored parking, and slow response times. The gap between the polished appearance and actual upkeep drives away residents who stay less than two years.

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Cypress Gardens

#146

65

Cypress Gardens

3.8(217)✓ Google-verified

Front desk staff, especially Chrissy and Larissa, earn consistent praise for warmth and problem-solving. Pools, fitness center, and grounds are well-kept, and rent is reasonable for Cedar Park. The complex struggles with widespread roach problems, paper-thin walls that carry noise, outdated units with plumbing issues, and slow maintenance response during peak demand. Recent residents report bedbugs, mold on move-in, and surprise water shutoffs. Serious issues emerge in recent reviews: pest control remains inadequate despite complaints, move-out fees shock departing residents, and gym hours have shrunk from 24/7. Long-term residents note the complex has deteriorated under current management. Families and individuals seeking affordability and amenities may still find value here, but pest and soundproofing concerns are material deal-breakers for many.

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Villas of Mason Hills

#147

65

Villas of Mason Hills

4.2(43)✓ Google-verified

Residents praise the quiet, house-like setting with private yards and modern finishes, and several note excellent maintenance staff. However, reviews reveal a widening gap between initial and current management quality. Long wait times for repairs, unanswered calls, and unresolved issues like electrical faults dominate recent complaints, with residents reporting management avoidance and a shift toward purely transactional interactions.

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Presidium Tech Ridge Apartments

#148

61

Presidium Tech Ridge Apartments

3.6(131)✓ Google-verified

New residents often encounter sleek units and attentive staff, but this honeymoon fades quickly. The persistent complaints center on management becoming unresponsive once you move in, maintenance delays stretching into months for basic fixes, and common areas (pool, dog park, BBQ) deteriorating without consistent upkeep. Rent exceeds $1,500 a month for what reviewers call substandard care and accountability. The complex lists luxury amenities but falls short on delivery. Staff members like Alondra, Bailey, Danna, and Ezequiel receive individual praise, yet the office phone goes unanswered, after-hours emergencies route to voicemail, and promised same-day repairs fail to appear. One resident spent ten months without bathroom lights; another waited over eight months for an EV charger to be serviced. Multiple reviewers warn against leaving honest reviews while still a tenant, citing staff retaliation.

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The James on Grand Avenue

#149

62

The James on Grand Avenue

3.8(104)✓ Google-verifiedPublishes prices

The James draws praise for helpful leasing staff, responsive maintenance, and fair pricing for newer units in a convenient North Austin location. However, reviews flag significant frustration over noisy tenants (especially at the pool on weekends), roach infestations, a frequently broken elevator, and poor neighbor behavior like pet waste and vandalism. Quality of life depends heavily on which neighbors you get.

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Apple Creek Apartments

#150

64

Apple Creek Apartments

3.9(96)✓ Google-verified

Long-term residents praise Apple Creek for affordable rent, proximity to downtown Round Rock, and swift maintenance response times. Staff earn consistent appreciation for friendliness and willingness to help. However, a significant recent move-out revealed serious health hazards including untreated mold in AC systems and bathrooms, unresolved equipment failures, and a $500 pest control charge based on misidentified insects. Deposit disputes over items already failing point to management practices that may not align with tenant interests. Stability shows in many tenants staying 10-15 years and citing safety and property upkeep. But the mold disclosure, coupled with delayed repairs and aggressive charging for contractor errors, suggests maintenance practices prioritize cost-cutting over quality remediation. Families and long-term renters in good standing appear satisfied; those facing significant repairs or deposit recovery face friction.

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Townes on Tenth

#151

64

Townes on Tenth

4.0(102)✓ Google-verified

Townes on Tenth delivers dependable maintenance and friendly staff, with Delaney, Waracy, and Megan consistently praised for going above and beyond. But recent management changes have soured the experience for long-term tenants, who report surprise fees, broken payment systems, and threats of eviction over administrative errors.

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Aven Ridge

#152

64

Aven Ridge

3.8(134)✓ Google-verified

Aven Ridge draws praise for quick maintenance response, friendly leasing staff (particularly Alyssia), and clean grounds. Move-in experiences are often smooth and organized. However, significant complaints center on security deposit disputes-residents report months-long delays, false charges for carpet replacement and pet cleaning despite professional cleaning, and difficulty getting detailed billing explanations. Thin walls and inadequate enforcement of pet waste cleanup also frustrate residents. The shift to Greystar management appears to correlate with problems. Lease break handling, billing accuracy, and responsiveness to resident concerns are frequent pain points. Several longer-term residents report manipulative or deceptive practices around charges and lease terms. Staff quality varies by individual, and management's willingness to work with residents on documented issues seems inconsistent.

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Lantana Round Rock

#153

64

Lantana Round Rock

3.9(107)✓ Google-verifiedPublishes prices

Lantana's leasing team, especially Tyra and Paris, earns consistent praise for professionalism and responsiveness. Maintenance responds quickly and gets the work done. However, residents report serious friction with management decisions on pricing, move-out fees, and parking enforcement. Noise between units remains a recurring problem despite garage parking and a fitness center being solid draws.

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Terrastone Travesia Apartments

#154

60

Terrastone Travesia Apartments

3.7(205)✓ Google-verifiedPublishes prices

Terrastone draws strong praise for its green spaces, friendly leasing staff (notably Florita), and upkeep during occupancy. However, tenants report serious friction at move-out: mysterious fees, delayed refund discussions, and incorrect rental history reporting that damaged future applications. Maintenance complaints linger unresolved. Current residents rate the experience well; former tenants often feel mishandled.

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The Beacon at Pfluger Farm

#155

62

The Beacon at Pfluger Farm

3.8(90)✓ Google-verified

Beacon's reputation pivots sharply around management changes. Under the newest team (led by Jourdan, Morgan, and Zaire), residents report swift problem resolution and genuine care that prompted renewals. Maintenance staff including Angelo earn consistent praise for speed and professionalism. Yet complaints from the prior Valiant Residential period linger: AC fixes that don't stick, unmaintained shared spaces, and a perceived decline in community quality and tenant standards that older residents still mourn.

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The Arden Apartments

#156

63

The Arden Apartments

3.7(303)✓ Google-verified

Residents praise responsive maintenance staff and enjoy the spacious layout and resort-style amenities like the pool and dog park. Strong praise goes to named technicians like Rene Pujolar and leasing agent Micah. However, complaints about leasing office professionalism, neglected pool and gym facilities, and serious security issues including car theft attempts and unauthorized apartment entry recur across reviews, creating frustration that undermines the positives. The property struggles with consistency. Some residents feel truly heard and have stayed for years; others describe harassment from neighbors, inadequate management response to safety concerns, and staff who ignore follow-up requests. Common area maintenance lapses and the claim that weekend upkeep lacks funding suggest resource allocation problems that affect resident experience beyond the individual apartment.

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The Loretta

#157

61

The Loretta

3.9(45)✓ Google-verifiedPublishes prices

Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

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Residences at the Domain

#158

59

Residences at the Domain

3.1(222)✓ Google-verifiedPublishes prices

Long-term residents and recent arrivals report sharply different experiences. Some who have stayed multiple years praise staff responsiveness and the location; however, the majority of reviewers describe aging buildings, broken elevators, and maintenance that does not stick. The property's biggest friction point is parking: residents report vehicles towed from spots with missing or unclear signage, with management refusing accountability. A second major pain is hidden fees. Residents discover $70/month mandatory WiFi charges, separate electric bills for chiller systems, credit card payment processing fees, and newly announced parking charges. Staff member Karissa receives consistent praise for helpfulness, but others are described as dismissive or rude. The gap between the "luxury" positioning and actual conditions frustrates tenants most.

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The Wayman

#159

59

The Wayman

3.5(382)✓ Google-verified

Leasing and office staff shine: Joel, Tanya, and the team consistently earn praise for patient, knowledgeable tours and professional handling of applications. Residents appreciate the location near the Domain, pool, outdoor kitchen, and peaceful surroundings. However, the property struggles with maintenance execution. Multiple tenants report water leaks from pipe bursts and ceiling fans, slow repairs (including a 7-month dishwasher delay), cockroach infestations, and management reluctance to offer credits for resident-affecting damage. New management appears to have improved responsiveness, but systemic issues remain. The sharp split between five-star tours and one-star resident complaints suggests the leasing experience masks operational shortcomings once tenants move in. The pet-friendly and student housing markets should note: first impressions are polished, but property condition and maintenance speed are points of friction. Veterinary-damage claims and pest concerns warrant direct questions during tours.

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Mariposa at Cedar Park

#160

63

Mariposa at Cedar Park

3.9(81)✓ Google-verifiedPublishes prices

Five-star reviewers describe a welcoming community where staff, particularly property manager Holly and leasing coordinator Haley, go above and beyond. Residents highlight clean grounds, regular activities, and genuine attention to comfort during transitions. A dissenting one-star review painted a starkly different picture: security failures (unlocked exterior doors, inoperative gates for years), widespread pest issues, poor lighting in parking areas, and weeks-long repair waits for elevators, along with steep annual rent hikes. The contradiction reflects polarized experiences, though the bulk of recent feedback skews positive. The tension between praise for staff care and complaints about infrastructure, pests, and security suggests management strength does not extend uniformly to maintenance and building safety. Families considering this community for aging parents should weigh engaging staff against documented vulnerabilities around perimeter security and pest control.

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Legacy Rental Homes

#161

62

Legacy Rental Homes

4.1(33)✓ Google-verified

Victoria, the leasing officer, receives consistent praise for patience, kindness, and clear communication during the rental process. However, recent residents report serious move-in condition problems-dirty units, missing appliances, pest infestations, and broken systems-with maintenance staff failing to complete repairs as promised. Some tenants describe unexpected rent hikes months into their lease and describe management as dismissive of concerns. Long-term residents and those without maintenance issues report satisfaction with the community and neighborhood.

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The Foundry Apartments

#162

63

The Foundry Apartments

3.7(346)✓ Google-verifiedPublishes prices

The Foundry draws strong praise for its leasing staff and maintenance responsiveness when issues are reported, but residents consistently cite poor communication from management and incomplete repairs. Billing surprises (trash fees, water charges), delayed maintenance fixes, and degraded grounds appear to frustrate long-term residents more than initial comers.

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The Vineyard

#163

60

The Vineyard

3.6(278)✓ Google-verified

Half the reviews praise the leasing team (Patricia, Érica, Nancy) and the property's appearance, but a sharp divide emerges after move-in. The other half report persistent management failures: voicemails go unanswered, promises made by staff are later denied without written proof, and repeated complaints about loud music at odd hours, unparkable handicap spaces, and filthy stairwells receive no real action. One resident noted the complex dropped from 4.5 to 3.5 stars over time, with residents leaving due to unresolved issues. A technician named Hernán fixed an electrical problem quickly, but post-lease support feels non-existent. Leasing staff shine individually, yet the office system breaks down: a resident paid $720 in towing fees after staff promised to contact the towing company, only to be told later there was no "proof." Another was charged $1,000 for late non-renewal because an email went unacknowledged. The complex clearly excels at the tour and application stage but struggles to track, honor, or act on tenant concerns once keys are handed over.

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Muir Lake Apartments

#164

62

Muir Lake Apartments

3.7(220)✓ Google-verifiedPublishes prices

The property draws raves for its lake setting and tour staff like Sadie, Whitney, and Michaela, who make strong first impressions. However, many long-term residents report chronic maintenance backlogs, unclean units at move-in, and management that becomes unresponsive once residents sign. AC outages lasting weeks, missed repair deadlines, and ignored emergency calls are common complaints. Some residents also flag billing surprises, security camera failures, and unsanitary spa conditions. Named maintenance staff like Juan and Luis have earned praise for reliability, yet repair timelines still stretch to months for routine work. The lake views and amenities shine in marketing but in practice, guests encounter roaches, mold, leaks, and facilities frequently out of service. Newer residents have had better experiences than those staying multiple years, suggesting quality drops over tenure.

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Oasis at Round Rock

#165

61

Oasis at Round Rock

4.3(20)✓ Google-verified

Reviewers consistently praise the modern design, spacious floor plans, and leasing staff-particularly Faith, Maidy, and Christian-who earn repeated thanks for smooth tours and move-ins. Early residents report significant frustration: the pool and gym promised by June remained unfinished months later while fees continued; electrical outlets and toilet hardware failed; ants appeared daily; and yard turf installations were left incomplete. Communication proved inconsistent, with management sending frequent reminders about parking but little clarity on delayed amenities. The property's newness cuts both ways. Units feel attractive and airy, and the townhome layout appealed enough to draw comparisons with high-end single-family living. Yet construction shortcuts appear evident-shorted outlets, water-leaking vents, holes admitting pests-suggesting rushed inspections. Some residents felt misled during tours about completion dates and what was included.

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Canyon Springs at Bull Creek

#166

59

Canyon Springs at Bull Creek

3.6(60)✓ Google-verified

Bull Creek location and scenic trails draw praise, and when staff are consistent, residents report quick leasing and friendly service. Recent turnover has created friction: maintenance now delays weeks, older appliances fail repeatedly, and management communication has turned combative during move-outs and repairs. One resident documented 19 unresolved work orders including water damage and visible mold despite manager assurances otherwise. Earlier reports of professional, attentive management contrast sharply with recent accounts.

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Calder Apartments

#167

60

Calder Apartments

3.7(341)✓ Google-verified

Strong on-site maintenance talent shows up when called, with several tenants naming Juan and a new maintenance staffer by their professionalism and responsiveness. However, the property faces persistent infrastructure problems that management hasn't resolved: roach infestations worsening over months, sleep-disrupting noise with police called three times in a week, a green-mildewed pool that gave children eye infections, and a single treadmill gym. Office staff behavior divides sharply; some leasing agents (Ayannia, Michelle Torres, Ian) receive genuine praise, while others are described as dismissive and disrespectful, particularly when rent payment or referral issues arise. Multiple residents report complaints ignored, canceled maintenance appointments without rescheduling, and months-long failures on mail access and package lockers. At this price point, tenants expect management to resolve complaints beyond generic responses. The disconnect between well-liked individual staff members and reported systemic failures, combined with three ownership changes in 16 months, suggests organizational instability. Positive reviews skew toward first impressions and single transactions; negative ones stem from months-long living conditions and unmet commitments.

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Stoneridge Apartments

#168

62

Stoneridge Apartments

3.6(170)✓ Google-verified

New management and a maintenance crew have turned the property around, with tenants praising responsive staff, same-day AC repairs, and management that works with people during hardship. Ongoing concerns include the pool's inconsistent upkeep, past rodent and roach complaints (now reportedly controlled), and aging buildings that need renovation.

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Hills at Leander

#169

62

Hills at Leander

3.8(96)✓ Google-verifiedPublishes prices

Residents who have settled in praise the grounds, pool, and named staff members Rafael, Luvrin, Esmeralda, and Nubia for genuine, attentive service. The community offers activities and affordable senior apartments. New visitors sometimes encounter cold front-desk treatment. Long-term issues include elevator breakdowns without adequate alternatives for elderly residents, recurring mold tied to HVAC failures, and slow response to some repair requests. Management quality has fluctuated, though recent upgrades to carpets and outdoor spaces are noted.

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401 Teravista

#170

61

401 Teravista

3.6(203)✓ Google-verified

Staff warmth masks deeper service failures. Praised maintenance workers like David and the newer management team under Lauren show genuine care, and residents consistently highlight safe grounds, clean common areas, and strong amenities. Yet move-in experiences reveal a troubling pattern: billing glitches with concessions go unresolved for weeks, unresponsive office staff hide behind an automated system, and unit issues (AC leaks, flooding) linger for days or months. Security gates remain broken years after promised fixes, package theft is common, and soundproofing is inadequate. While recent management changes show promise on trash and communication, the complex's track record on maintenance responsiveness and administrative competence remains unreliable for new and existing residents. Recent leadership under Lauren has begun addressing longstanding dumpster overflow and engagement issues, yet these improvements have not yet bridged a deeper trust gap. The complex charges premium rent for amenities but frequently closes or delays them without notice. Applicants report rushed tours, aggressive leasing tactics, and unclear denial processes. For those prioritizing friendly faces and nice pools, 401 Teravista appeals; for those needing prompt, transparent service and reliable problem-solving, the reviews suggest looking elsewhere nearby.

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Legacy Ranch at Dessau East

#171

62

Legacy Ranch at Dessau East

3.9(74)✓ Google-verified

Strong maintenance support from Abraham and the repair team attracts consistent praise, with several residents noting rapid response to maintenance needs and welcoming front-desk service. However, critical safety lapses undermine confidence: ice covering entry ramps and mailboxes went uncleared during winter despite this being marketed as a senior community, and basic infrastructure (trash collection for 286 units, carpet cleaning, elevator maintenance) shows signs of strain. Management communication is spotty, and one family's experience involving a towed vehicle left them without resolution or explanation. Staff turnover or inconsistency appears to offset the positive individual performances. While amenities like a pool, fitness center, and clubhouse exist on paper, resident concerns about 55+ marketing claims, pet management enforcement, and on-site supervision suggest operations do not consistently meet the promises made in listings. The 68% five-star rating masks two distinct resident experiences: those who engage with responsive maintenance and front-desk staff feel well-served; those navigating safety issues or complex problems encounter indifference.

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Creekside on Parmer Lane

#172

58

Creekside on Parmer Lane

3.4(173)✓ Google-verifiedPublishes prices

Tenants consistently split into two camps: those praising fast maintenance response and a welcoming office staff (including named team members Billy and Margarita), and those frustrated by deteriorating conditions, pest infestations, and management that dismisses complaints. Structural problems like thin walls, damaged carpets, stained units, and broken drainage persist for months; aggressive towing ($800 in fees reported in one month), intrusive security tactics, and application denials without clear upfront guidance add friction. Despite claiming luxury status, reviews highlight cheap materials, poor soundproofing, and cost misalignment with quality. The property appeals to early-move residents or those staying short-term who encounter responsive staff; longer-term renters report management becomes indifferent after leasing. Domestic disturbances and non-functional security gates undercut the safe-community pitch. A three-year resident still rates it five stars, but recent reviews show deterioration, with management blamed for staffing gaps and tenant dismissal.

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Palm Valley Apartments

#173

61

Palm Valley Apartments

3.8(234)✓ Google-verifiedPublishes prices

Residents praise the spacious floor plans, resort-style pool, and affordable pricing, with repeat mentions of Raven at the front desk going above and beyond. However, administrative processing is painfully slow, maintenance waits stretch into weeks, and common areas frequently fall into disrepair. Recent staff changes have led to dramatic swings in experience: some residents report excellent upkeep and two-day emergency repairs, while others describe pest problems, overflowing waste stations, and false updates on completed repairs. New applicants often face unclear timelines, AI-generated emails, and unexplained delays; residents report similar struggles getting billing errors corrected or promised move-in readiness actually delivered. Unit quality is inconsistent. Newer renovations and the Tuscan-style pool appeal to many, but dishwashers arrive unplugged or broken, washers go missing at move-in, and sinks come dirty. Staff professionalism varies sharply by person and department: leasing agents like Raven earn genuine gratitude, while office management is frequently described as dismissive or uncommunicative. The complex lists service dog accommodations but recent reviews contradict this, and one resident claims staff now refuse service dogs in violation of ADA law. Turnover and understaffing appear to be recurring problems.

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Cedar Park Townhomes

#174

61

Cedar Park Townhomes

3.6(165)

Solid maintenance and a peaceful atmosphere draw residents who stay years. But move-in chaos, leasing-office rudeness, and slow repairs to deteriorating units frustrate newcomers. The split between long-term contentment and bitter early experience is stark. Recent upgrades and staff attention have earned praise, yet older buildings show their age. Responses vary wildly depending on which staff member you encounter and whether you catch the complex mid-transition or past it.

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Merritt Legacy Apartment

#175

61

Merritt Legacy Apartment

3.8(62)✓ Google-verified

Long-term residents praise the friendly staff and quick maintenance response, though several note safety concerns with pest problems managed inconsistently. More recent complaints describe emergency systems that malfunction repeatedly, maintenance ignoring explicit repair requests, poor communication from the office, and structural issues including water damage and possible mold that management disputes.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments

The Powell

#176

60

The Powell

3.8(46)✓ Google-verifiedPublishes prices

Five-star reviews celebrate a beautiful, quiet community with standout staff-particularly Athena in the office-who turn relocation stress into a smooth process. However, a sharp divide emerges: residents report maintenance emergencies (AC down two weeks, no heat in freezing weather) met with delays, an AI front desk that doesn't escalate, and staff who mark tasks complete without fixing them. Move-out disputes over security deposits have lingered months unpaid. The property itself is uniformly praised as new, clean, and fairly priced for the Leander area. When issues do get resolved, they move quickly; the frustration lies in the month-long wait to get them seen at all, compounded by inconsistent or absent communication. Athena and select staff members emerge as exceptions who actually follow through, but they appear stretched thin relative to the volume of unresolved complaints.

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Iconic at Round Rock

#177

58 low data

Iconic at Round Rock

3.9(14)✓ Google-verified

Staff leadership (particularly Gio) earns consistent praise for professionalism and quick repairs, but recent reviews show a sharp collapse in office communication, maintenance response, and pest control follow-through. Older residents report unresolved roaches, broken amenities, and deposit holds; newer movers cite oven repairs ignored and late fees after move-in date changes.

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The Oaks on Chisholm Trail

#178

61 low data

The Oaks on Chisholm Trail

4.0(32)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise staff like Nicole and Tre, community grounds, and pet policies. Many others report aggressive fees (cleaning, double-charged insurance, excessive deposits), poor construction (foundation cracks, loose door knobs), persistent pest issues, and relentless towing despite limited parking. Application barriers including high bank balance demands raise fairness concerns.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

The Allure Apartments

#179

61

The Allure Apartments

3.8(203)✓ Google-verifiedPublishes prices

Five-star reviews consistently highlight the attractive property design, strong leasing team help (staff members Nick, JP, Isabella, and Brad named), and walkable Cedar Park location near shops and schools. However, a substantial portion of reviewers report slow maintenance response (washing machines, ceiling leaks, window damage taking months), a recurring roach infestation despite monthly treatments, broken security gates, and management unresponsiveness through both current and past leaders. Long-term residents describe a pattern of cosmetic upgrades while core problems like pest control and trash service remain unaddressed, paired with steep renewal price increases.

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Crest Round Rock

#180

60

Crest Round Rock

3.7(60)✓ Google-verifiedPublishes prices

Danielle Blasquez and her leasing team earn consistent praise for quick responses and stress-free move-ins, with many reviewers crediting her patience and attentiveness. Units are clean and well-maintained, parking is plentiful, and water bills run cheap. However, three negative experiences stand out: one prospective renter encountered cockroaches and unprofessional management during a three-month application process, another faced a grueling move-in marred by rude treatment and administrative confusion, and a third reported unresponsiveness from management and a hostile front-desk employee. The pattern suggests staff performance depends heavily on who you deal with. Several reviewers named Danielle, Lisa, and Elisa as assets to the leasing process. The property itself draws praise for being quiet and well-kept. The complaints centre on management volatility: high turnover, inconsistent courtesy, and communication breakdowns. One resident paid hundreds in application fees across two properties before moving forward under stressful circumstances.

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Regency at Dell Ranch

#181

57

Regency at Dell Ranch

3.4(114)✓ Google-verified

Five-star reviews consistently highlight the professionalism of Vicki and Zandra in the office, plus maintenance crews who fix issues quickly and treat residents with respect. The attached garage units, designer finishes, and pet-friendly policy draw repeat praise. However, serious allegations of insurance fraud and double-billing, unresolved pest problems in units, and monthly rent hikes undermine trust for some. Front desk rudeness toward prospective tenants and maintenance unresponsiveness on specific complaints appear in separate reports, suggesting inconsistent management practices across staff or time.

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West Cove Apartments

#182

57 low data

West Cove Apartments

3.8(14)✓ Google-verifiedPublishes prices

West Cove offers budget-friendly rentals in Anderson Mill with occasional specials, but reviews consistently flag slow maintenance response (repairs waiting months) and management that is hard to reach. Move-out disputes over normal wear and tear, bed bug incidents handled as tenant responsibility, and pest problems make this a case where low upfront rent may not reflect true cost of occupancy.

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Villas Tech Ridge

#183

61

Villas Tech Ridge

3.7(355)✓ Google-verified

The community has a strong maintenance crew when functioning well, and leasing staff earn individual praise. However, recent years show escalating problems: slow emergency response to AC failures, amenities down for months, and mounting resident frustration over opaque renewal pricing that doesn't match advertised rates. Move-out charges for pre-existing damage, lax security (gate often nonfunctional), homeless individuals on the property, and management dismissiveness push many residents to leave despite years of tenure.

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Beck at Wells Branch

#184

57

Beck at Wells Branch

3.3(481)✓ Google-verified

Beck at Wells Branch shows a sharp divide: new management staff like Rachel and Ernesto have won over recent residents with fast, thorough service and genuine care, yet structural and maintenance problems run deep. Water leaks, burst pipes, roaches, and slow repairs plague units; the pool closes repeatedly during summer, security lapses recur, and AC emergencies get dismissed. Long-term residents praise the turnaround under Providence Real Estate, but newer tenants still discover hidden costs and ongoing failures once they move in. The leasing office has become a bright spot, with staff handling rent issues and move-ins smoothly. What matters most: whether new management can actually fix the building's poor construction and maintenance backlog before you sign. Residents here pay for location and apparent savings, not peace of mind.

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Gallery at Domain

#185

57

Gallery at Domain

3.4(480)✓ Google-verified

Long-term residents speak warmly of maintenance speed, monthly food trucks, and a walkable North Austin location near Domain. Newer or departing residents report a stark divide: staff either solve problems promptly or ignore them entirely, leasing communications often mislead on move-in timing and costs, and deposit deductions feel aggressive. Maintenance excels for some; pest complaints, dead keyless-entry batteries, and broken garage doors plague others. The community works if your needs align with management's competence in your building. At price point, leasing pushes steep rent increases via software-driven raises, and lock outs cost $100. Management's reputation splits sharply on response to security concerns, water damage, and pest control. Families with young children and those renting under Section 8 have filed complaints suggesting inconsistent or dismissive treatment.

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Bridge at Midtown Commons Apartments

#186

63

Bridge at Midtown Commons Apartments

3.7(401)✓ Google-verified

Half of reviewers rave about the location, quiet atmosphere, and leasing team warmth. The other half describe a property hamstrung by deferred maintenance: broken doors and elevators, persistent security gaps, and trash throughout common areas. Staff like Cheyenne, Tyler, and Aliex earn consistent individual praise, but infrastructure failures undermine their efforts. The premium price tag does not match the tired interiors, old appliances, and safety gaps residents encounter.

Luxury ApartmentsStudent Housing

Lantower Ambrosio Apartments

#187

60

Lantower Ambrosio Apartments

3.6(409)✓ Google-verified

Jonathan Nieto, the maintenance technician, earns consistent praise for speed, professionalism, and clear communication on repairs. However, renters flag serious maintenance gaps: persistent humidity leading to mold and respiratory issues, smoke leaking through walls, trash accumulating for days, broken glass in parking lots, and pest problems. Move-out charges averaging $165-4,000 create tension, with some residents feeling overcharged after thoroughly cleaning units. The property markets upscale finishes and amenities (smart home tech, pool, pet park) that appeal on paper. In practice, common areas show neglect after holidays or weekends, and building interiors fall short of marketing promises. Staff responsiveness is strong; management systems and preventive maintenance appear weak.

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Bridge at Arella Lakeline Apartments

#188

60

Bridge at Arella Lakeline Apartments

3.5(258)✓ Google-verified

John's maintenance crew earns consistent praise for quick, professional responses when they arrive; residents highlight the quiet setting and proximity to shopping. But the community struggles with delayed repairs on core appliances, persistent security issues including package and car theft, and pervasive neglect of common spaces and parking infrastructure. The mandatory bundled internet ($70 extra monthly) is standard copper spectrum despite marketing claims of fiber, making remote work problematic for many. Management turnover and communication gaps are recurring frustrations. Lengthy lease-up delays, unresponsive phone lines, and leasing office disorganization deter prospective residents. Those praising the property tend to focus on the wooded setting and maintenance crew; those with longer tenancies report compounding maintenance backlogs, mold and water damage left unaddressed, and equipment failures that go unresolved for weeks or months.

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Lantower Round Rock

#189

59

Lantower Round Rock

3.5(397)✓ Google-verified

Lantower's leasing team and maintenance staff earn consistent praise for responsiveness and professionalism, yet residents battle an unresponsive corporate office, stacking fees, and recurring pest problems. Long-term tenants report spending months recovering deposits and resolving billing errors that require repeated in-person visits to resolve.

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Edenbrook Ridge

#190

60

Edenbrook Ridge

3.9(35)✓ Google-verifiedPublishes prices

New residents often praise the clean units, peaceful grounds, and welcoming front-desk staff, particularly Genesis Valle, who helps people through the leasing process smoothly. However, complaints center on amenities advertised as 24-hour that only open during office hours, management becoming dismissive after lease signing, and strict fining for minor violations that feels retaliatory to tenants who voice concerns.

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Townhollow Apartments

#191

63

Townhollow Apartments

3.9(77)✓ Google-verified

Townhollow offers rare value in central Zilker, backed by maintenance staff who consistently earn praise for fast, thorough repairs. The location steps from downtown and South Lamar appeals to cost-conscious renters who tolerate trade-offs: no gates mean security vulnerabilities, management communication lags, and occasional homeless presence. Strong bones and community feel attract long-term residents willing to overlook aging infrastructure in exchange for walkability and affordability.

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Buttercup Creek Apartments

#192

60

Buttercup Creek Apartments

3.8(40)✓ Google-verified

Current residents praise affordable pricing, responsive managers LeAnn and Tiffany, and prompt maintenance from Russ. The complex is quiet with ample parking and landscaped grounds. Older construction means thin walls, higher utility costs, and unit inconsistencies. Past reviews cite serious management and safety issues from 2020-2022, though recent praise suggests improvement under current leadership. Be aware occupancy limits (4 per 2-bedroom) may affect families, and soundproofing remains a structural limitation reviewers consistently mention.

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Lantower Edgewater Apartments

#193

60

Lantower Edgewater Apartments

3.6(345)✓ Google-verified

Lantower Edgewater's leasing team earns consistent praise for efficiency and knowledge, with move-in experiences often smooth and welcoming. However, broader operations stumble: gates remain broken, security feels lax, mail handling raised privacy concerns, and front-office staff struggle with noise complaints and maintenance coordination. Quality depends heavily on which staff member you encounter.

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Severino Townhomes at The Reserve at Penley Park

#194

58 low data

Severino Townhomes at The Reserve at Penley Park

4.6(9)✓ Google-verified

Eight of nine reviewers praise spacious townhomes and attentive staff, particularly Renzo and Frank. One tenant reported aggressive deposit withholding, unaddressed pre-existing damage, and a missed final walk-through, creating sharp tension in the feedback.

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The Summit at the Reserve

#195

59

The Summit at the Reserve

3.7(42)✓ Google-verified

The Summit draws strong interest from renters who praise the spacious townhomes and welcoming leasing team, especially staff members Eleanor, Ciara, and Carrie. However, significant friction surfaces after move-out: residents report shock at carpet and damage charges they dispute, unauthorized pet fees, and changed lease terms. Separately, quiet-seeking residents clash with noise enforcement and pet policies, while changes to pool and gym hours have angered long-term renters who felt misled about amenity access. The business excels at first impression but struggles with policy consistency and move-out transparency. Staff handle maintenance emergencies well, yet management seems unwilling to reduce rent when amenities are withdrawn. Multiple residents recommend thorough documentation at move-in and move-out to protect against what they describe as aggressive billing practices.

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Madison at Dell Ranch

#196

57

Madison at Dell Ranch

3.3(115)✓ Google-verified

Madison at Dell Ranch draws praise for its staff responsiveness and convenient Round Rock location, with long-term residents and satisfied tenants consistently naming Thomas, Liz, Jamie, and the maintenance team for going the extra mile. Yet pest infestations (roaches and rats) are a recurring crisis that management has failed to resolve across multiple units, with residents reporting that early lease termination fees were imposed despite ongoing pest problems and move-out charges that feel excessive. The complex shows two distinct faces: those who experience professional leasing, responsive maintenance, and a pleasant community; and those hit by pest nightmares, unhelpful management responses, cleanliness issues at move-in, and concerns about safety and fairness. The best outcome happens when the leasing staff and current management team stay engaged. The worst stems from pest control failures and the office's dismissiveness when problems escalate. New tenants report smooth processes and beautiful common areas, but residents staying longer report systemic pest issues that management treats as a tenant responsibility rather than a property-wide hazard.

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Lakeline Apartments

#197

59

Lakeline Apartments

3.3(238)✓ Google-verifiedPublishes prices

Guillermo and the leasing team earn consistent five-star praise for patience and knowledgeable service during the sign-up process. New manager Martha has residents noticing real improvements: removed abandoned vehicles, cleaner patios, and better trash management. However, maintenance and unit quality remain serious concerns. Tenants report stuck windows, non-functional outlets, wasp nests inside units on arrival, black mold, roaches, and bed bugs; work orders sit unaddressed for weeks. The office is hard to reach, scheduled appointments go unconfirmed, and the single dumpster creates overflow issues. Neighbor problems also surface: loud behavior, unleashed dogs, and children throwing rocks at cars. The leasing experience masks deeper operational struggles. Once you move in, responsiveness drops sharply. Staff are described as nice but overwhelmed. Recent management changes suggest the property recognizes these problems, but residents in units already dealing with pest infestations, broken climate control, and poor maintenance feel abandoned. The business attracts renters with affordable pricing and Guillermo's charm, then struggles to deliver on livability.

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Villas at Grand Avenue

#198

59

Villas at Grand Avenue

3.2(235)✓ Google-verified

Villas at Grand Avenue polarizes residents: loyal long-term tenants praise the leasing team (especially Maria and Terence) and spacious units, but newer arrivals report urgent maintenance failures, pest infestations, and staff who dismiss concerns rather than solve them. Water heater repairs allegedly took over 24 hours despite Texas law, pet areas went uncleaned, and management was blamed for defensive communication and lack of follow-up. The split is stark: 46% five-star reviews celebrate transparency and personal attention, while 41% one/two-star reviews cite cockroaches, mold, broken appliances that aren't fixed, and a property manager (Wanda) described as defensive and dismissive. Staff turnover and inconsistency appear to be the fault line between good experiences and frustration.

Affordable & Section 8 HousingLuxury ApartmentsSenior Living Apartments

MacKenzie Pointe Apartments

#199

81

MacKenzie Pointe Apartments

4.5(129)✓ Google-verified

Most residents stay for years, citing low rent for spacious one to three bedroom units close to UT, downtown, and Mueller. Management staff (Margaret Demirs, Alecia Major, Daniel in maintenance) respond quickly to requests and treat residents as community rather than customers. The gated property stays pest-free and secure; shared laundry works well, though larger units offer in-unit options. Maintenance is reliably responsive even on the older building.

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City North at Sunrise Ranch Apartments

#200

59

City North at Sunrise Ranch Apartments

3.7(261)✓ Google-verifiedPublishes prices

Five-year residents praise the quiet grounds and attentive staff like Joe Bokor, but newer tenants face a leasing office that often does not answer phones or show up for appointments. Once inside, work orders sit marked complete without repairs made, mold gets painted over rather than fixed, and unauthorized maintenance entries occur during notice periods. Move-out bills routinely shock residents with fees far exceeding deposits. The place markets resort-style amenities (pool, dog park, grill area) but residents find them closed, heavily restricted, or poorly maintained. Pest and mold issues recur across reviews. The business's own website states services like these; the evidence suggests execution falls well short, and billing practices feel deliberately extractive to long-term renters.

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Last updated 2026-09-22