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Terrazzo

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 229 Google reviews · How we rank ›

3.2(229) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Student Housing
Terrazzo
Location
Anderson Mill, Austin
Service
Student Housing
Reviews
229
Ranking
#102 in Student Housing
Best for
Students and young professionals seeking space and proximity to shopping and dining without requiring complex facilities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-08-04.

What we found

Five-star reviews highlight friendly staff, quick maintenance, and spacious layouts near major Austin amenities. One-star accounts detail months of ignored work orders, broken doors left unrepaired, AC and window issues requiring weeks to address, and management fining residents while ignoring unit defects. The split reflects genuine inconsistency: some tenants experience prompt service, while others report systematic neglect and feel trapped by lease penalties.

The leasing team earned separate criticism for ignoring scheduled tours. Reviewers also report online rent quotes omit garbage, management, and pool fees that push actual costs well above advertised rates. Photos appear not to match move-in condition, and one tenant describes lingering odors from previous occupants not being cleaned. A named staff member, Joshua, won individual praise for leasing support and follow-up responsiveness.

Praised for
  • responsive maintenance and office staff
  • spacious apartments with appealing finishes
  • welcoming community with cultural celebrations
  • convenient location near Arboretum and Domain
Watch-outs
  • chronic maintenance failures and unresponsive repair process
  • misleading photos and hidden fees
  • poor leasing office service and responsiveness
  • heavy early-termination penalties
responsive-managementunresponsive-maintenancefriendly-staffslow-maintenanceclean-common-areas
Best for: Students and young professionals seeking space and proximity to shopping and dining without requiring complex facilities.
Think twice if: Avoid if you have maintenance needs requiring reliability; long repair delays and incomplete fixes are documented across multiple units.

What this place gets right

  • spacious apartments with large balconies
  • prompt maintenance response for some requests
  • walkable to Arboretum and Domain retail

Before you tour or apply

  • Joshua (leasing staff) provides attentive follow-up after move-in
  • Maintenance staff frequently visits units but leaves issues unresolved, per long-term tenants
  • Window and door repairs documented as failing within days to weeks after attempted fixes
  • Early termination penalties reported as $4,000+
  • Online rent quotes do not include garbage fees, management fees, and pool maintenance fees

Resident ratings

Student Housing
Spacious units appeal to students, but chronic maintenance and fee surprises frustrate tenants seeking stability during studies.

How it stacks up

  • Rated 3.2 against a 3.98 average across the 247 student housing businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
88
4
35
3
15
2
6
1
85

FAQ

What is the actual rent after all fees?
Published base rent excludes garbage, management, and pool maintenance fees. One tenant reported a 2-bedroom at $2,300 total. Contact them directly to confirm all-in costs.
How long do maintenance requests usually take?
Five-star reviews report prompt handling. However, multiple tenants report months of delays for window, door, and AC repairs, with multiple incomplete visits before resolution.
Is there an early-exit fee?
Yes. One review cites a $4,000+ early-termination penalty for leaving before the lease ends.

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Last updated 2026-09-22