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Creekside at Kenney's Fort

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 169 Google reviews · How we rank ›

4.0(169) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsTownhome & Garden-Style CommunitiesPet-Friendly ApartmentsStudent Housing
Creekside at Kenney's Fort
Location
Round Rock
Services
Luxury Apartments, Townhome & Garden-Style Communities, Pet-Friendly Apartments
Reviews
169
Ranking
#103 in Luxury Apartments
Best for
Residents who value responsive staff and proximity to trails; families with dogs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Staff excellence masks inconsistent unit quality. Residents consistently praise Chris, Selena, Martha, and Lesley for swift repairs and professionalism; maintenance responds promptly to work orders, and the community location near trails and restaurants appeals to families. Yet a significant minority report arriving to filthy, bug-infested units with unprepared or poorly covered damage. Management communication falters when issues arise, leaving renters frustrated.

Move-in readiness divides the experience sharply. Some find clean, well-maintained apartments and resort-style amenities; others encounter mold, stains, splattered paint, and hallway pest infestations they say staff ignored. Parking shortages and construction durability complaints suggest the property may prioritize turn-around speed over unit preparation and long-term reliability.

Best for: Residents who value responsive staff and proximity to trails; families with dogs.
Think twice if: Inspect the exact unit before signing; ask about move-in cleaning practices and pest history. Some arrive to dirty, bug-infested apartments.

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
116
4
11
3
5
2
3
1
34
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Many residents enjoy fast maintenance turnaround, attentive leasing staff (especially John and Amanda), and a well-kept property with good Round Rock access. However, accessibility problems, damaged flooring, escalating fee disputes, and unresponsive higher management have frustrated others; pool closures and noise control have also waned. The gap between appearance and lived experience drives mixed ratings. Frontline staff consistently help, but problems emerge when issues go to upper management. Disabled residents, those sensitive to noise (train audible on south side), and EV drivers should ask specific questions before signing. Maintenance executes quickly once a work order lands.

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Palm Valley Apartments
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Residents praise the spacious floor plans, resort-style pool, and affordable pricing, with repeat mentions of Raven at the front desk going above and beyond. However, administrative processing is painfully slow, maintenance waits stretch into weeks, and common areas frequently fall into disrepair. Recent staff changes have led to dramatic swings in experience: some residents report excellent upkeep and two-day emergency repairs, while others describe pest problems, overflowing waste stations, and false updates on completed repairs. New applicants often face unclear timelines, AI-generated emails, and unexplained delays; residents report similar struggles getting billing errors corrected or promised move-in readiness actually delivered. Unit quality is inconsistent. Newer renovations and the Tuscan-style pool appeal to many, but dishwashers arrive unplugged or broken, washers go missing at move-in, and sinks come dirty. Staff professionalism varies sharply by person and department: leasing agents like Raven earn genuine gratitude, while office management is frequently described as dismissive or uncommunicative. The complex lists service dog accommodations but recent reviews contradict this, and one resident claims staff now refuse service dogs in violation of ADA law. Turnover and understaffing appear to be recurring problems.

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MAA Ashton Oaks
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Strong maintenance and leasing teams earn consistent praise for professional work and genuine warmth. One recent severe complaint about roaches marks a significant concern that conflicts with the broader positive feedback on cleanliness and upkeep.

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Last updated 2026-09-22