Affordable & Section 8 Housing in Greater Austin

Page 2 of 2: businesses ranked 101-141 of 141. Ranked by score and relevance, start from the top or open the full map view.

Oak House

#101

68

Oak House

4.4(69)✓ Google-verified

Staff excellence in leasing and maintenance-Iztli, Denise, and Sal are named repeatedly for going above and beyond-makes move-in smooth and repairs fast. Amenities shine: luxury finishes, Spectrum Fiber internet with failover, dog park, fitness center, and regular resident events build loyalty. But soundproofing fails between floors, allowing neighbor noise to bleed through. Smoke from balconies drifts upward. Dog waste cleanup in the park has been neglected despite complaints. Some management decisions feel punitive: a $170 late fee enforced rigidly, a dismissive tone toward repair requests and prospective residents, and slow action on maintenance concerns once acknowledged. Unit location matters greatly; townhomes and top floors reduce noise issues.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

The Landing at Round Rock

#102

54

The Landing at Round Rock

3.2(569)✓ Google-verified

Residents face a stark divide between the community's physical appeal and its operations. Four-year tenants and recent arrivals naming staff like Marie and Jordan praise quick fixes, but they represent exceptions. The majority report months-long maintenance backlogs, trash sitting on porches, and a property manager (Lisa) who responds to Google reviews but ignores phone calls and emails. Pricing tactics have alienated prospects: the leasing team quotes one rate, then applies higher prices two hours later or raises rent $400-$500 between website visits. A third-party towing company (A&A) has removed guest and resident cars without warning, costing $336 per retrieval. Broken security gates since 2020, non-functional amenity locks, rat infestations, wood ants biting children, mold, and inadequate HVAC service in Texas heat illustrate systemic neglect. Staff tell prospective tenants they cannot see units before signing, while other tours happen the same day. The property's own lease terms protect it from liability when amenities fail, yet residents pay for them anyway. Honest positive accounts describe the units themselves as spacious and nice, and note that some staff members have gone above and beyond. One family of four years calls it home; another resident upgraded their initial harsh review after Lisa and Jordan resolved their issues. These pockets of care do not offset the scale of operational breakdown documented across dozens of complaints.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Hills at Leander

#103

62

Hills at Leander

3.8(96)✓ Google-verifiedPublishes prices

Residents who have settled in praise the grounds, pool, and named staff members Rafael, Luvrin, Esmeralda, and Nubia for genuine, attentive service. The community offers activities and affordable senior apartments. New visitors sometimes encounter cold front-desk treatment. Long-term issues include elevator breakdowns without adequate alternatives for elderly residents, recurring mold tied to HVAC failures, and slow response to some repair requests. Management quality has fluctuated, though recent upgrades to carpets and outdoor spaces are noted.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments

Crystal Falls Crossing

#104

59

Crystal Falls Crossing

3.6(56)✓ Google-verified

Strong praise for staff friendliness and clean apartments draws many five-star reviews, but significant complaints about maintenance delays, pest infestations, and disputed security deposit charges create a divided picture. Reviewers consistently note affordability and community feel, yet those facing repair issues or move-out conflicts report serious frustration with management follow-through and what one tenant claims are illegal deposit deductions.

Senior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Bartz Ranch

#105

67

Bartz Ranch

4.0(141)✓ Google-verifiedPublishes prices

Bartz Ranch draws regular praise for its clean grounds, friendly staff, and strong maintenance responsiveness. Molly, Brandy, Debby, and Shawn are named repeatedly for going above expectations. The amenities (pool, gym, fitness center) and community feel keep residents for multiple lease renewals. Yet a steady stream of complaints centers on fee retention policies and appliance durability. Multiple reviewers report application deposits and security deposits withheld for 30+ days or kept entirely, while unresolved washer/dryer failures frustrate long-term residents. Thin walls and small garages add friction. Security presence has reportedly declined.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Tuckaway Apartment Homes

#106

58

Tuckaway Apartment Homes

3.1(156)✓ Google-verifiedPublishes prices

Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble. Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

Lantower Round Rock

#107

62

Lantower Round Rock

3.6(397)✓ Google-verified

Lantower Round Rock divides sharply: some residents praise the leasing staff's attentiveness and maintenance team's speed, while others report months-long struggles to reach management, unexplained fees, and billing disputes resolved only through repeated in-person visits. Units are spacious with good patios in a well-located area, but pest issues and surprise construction noise are ongoing friction points.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Legacy Ranch at Dessau East

#108

62

Legacy Ranch at Dessau East

3.9(74)✓ Google-verified

Strong maintenance support from Abraham and the repair team attracts consistent praise, with several residents noting rapid response to maintenance needs and welcoming front-desk service. However, critical safety lapses undermine confidence: ice covering entry ramps and mailboxes went uncleared during winter despite this being marketed as a senior community, and basic infrastructure (trash collection for 286 units, carpet cleaning, elevator maintenance) shows signs of strain. Management communication is spotty, and one family's experience involving a towed vehicle left them without resolution or explanation. Staff turnover or inconsistency appears to offset the positive individual performances. While amenities like a pool, fitness center, and clubhouse exist on paper, resident concerns about 55+ marketing claims, pet management enforcement, and on-site supervision suggest operations do not consistently meet the promises made in listings. The 68% five-star rating masks two distinct resident experiences: those who engage with responsive maintenance and front-desk staff feel well-served; those navigating safety issues or complex problems encounter indifference.

Affordable & Section 8 HousingSenior Living ApartmentsStudent Housing

The Metropolis Apartments Austin

#109

67

The Metropolis Apartments Austin

3.9(190)✓ Google-verified

Metropolis draws artists, musicians, and community-minded renters who prize the genuine connections and cultural events here; the grounds show intentional upkeep with murals, gardens, and courtyards that feel alive rather than sterile. Maintenance responds fairly quickly when asked, and thermostats, pest control, and other systems improve regularly. The trade-off is real: some residents face roaches, early-morning maintenance noise, and erratic neighbor behavior that police have been called to address, making this place thriving for the right person and punishing for those seeking quiet or predictability. Pet owners find a dedicated dog area, and renters on tight budgets get rare affordability near downtown. Staff quality varies; some long-serving employees have drawn complaints, though recent staff like Jason earn personal praise. The nonprofit model channels rent revenue into artist subsidies and community programming rather than cosmetic upgrades, which explains both the strong cultural pull and the skepticism from those who see it as subsidizing lifestyle choices at the expense of stability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Bexley at Silverado

#110

67

Bexley at Silverado

4.0(146)✓ Google-verified

Most residents praise the leasing team (Maddy, Troi, Tori) for personal service, and highlight well-kept grounds with good amenities and responsive maintenance. However, a detailed recent review documents significant deterioration since an October management change: safety issues (dark areas, ice hazards), maintenance tickets resolved without notice, and a shift to written-only communication that residents feel discourages problem-solving. One resident also flagged unclear lease termination fee terms. The property appeals to those who encounter the leasing team but carries real risks for those needing ongoing management responsiveness.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

The Oaks at Ben White Apartments

#111

65

The Oaks at Ben White Apartments

4.1(67)✓ Google-verifiedPublishes prices

Staff like Trent and property manager Leticia earn strong praise for attentiveness and problem-solving, especially with income-restricted applications. However, persistent cleanliness issues (trash in stairwells and parking areas), a long-closed pool, and package theft undermine the luxury positioning. Spacious modern layouts and location near downtown appeal, but resident behavior and maintenance delays frustrate current tenants.

Luxury ApartmentsAffordable & Section 8 Housing

M Station Apartments

#112

65

M Station Apartments

3.9(113)✓ Google-verifiedPublishes prices

M Station draws residents seeking low-cost housing in East Austin near transit and shops, but pest control failures, slow maintenance responses, and punitive management practices create significant daily frustration. Leasing staff are described as dismissive and inflexible; roaches persist despite repeated pest control visits, and residents report being penalized over maintenance requests rather than helped.

Luxury ApartmentsAffordable & Section 8 Housing

Leander Park

#113

66

Leander Park

3.9(165)✓ Google-verifiedPublishes prices

Strong leasing experience with Denise, Nakeiya, and Conor earning consistent praise for patience and professionalism. Management change created sharp decline: newer staff slow to process applications, dismissive toward residents facing hardship, and reluctant to address maintenance problems transparently. Maintenance gaps stand out. Multiple residents report unresolved mold despite repeated requests; management blamed humidity or dust rather than investigating. Pet-friendly amenities well-received, but neighbor violations (dog waste attracting flies) went unenforced. Lease disputes show little flexibility when residents need early exit or re-leasing options.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Astra Avery Ranch

#114

65

Astra Avery Ranch

3.9(143)✓ Google-verified

Five-star reviews highlight attentive staff, competitive pricing, and solid amenities, while recent one-star accounts describe structural problems. Thin floors allow neighbor noise to carry through clearly; plumbing issues persist despite requests. Some residents report management responds promptly and empathetically; others describe slow communication and dismissive handling of serious issues like week-long kitchen sink outages and low-frequency noise complaints.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Hollybrook Ranch

#115

65

Hollybrook Ranch

3.9(137)✓ Google-verifiedPublishes prices

Long-term residents credit Samir, Nakisa, and Mike by name for making their stay feel like home, citing swift AC repairs and attentive maintenance within 24 hours. Yet recent complaints describe a complex in transition: a management change mid-year sparked visible decline, with slow fixes on AC and toilets, parking chaos that triggered unfair late-night towing, and higher rates despite construction noise. Rude office staff and language barriers during inquiry calls have also damaged first impressions. Pet owners and newcomers face cleanliness issues in green areas and limited notice windows for repairs; one Spanish-speaking caller was hung up on twice. Longer-term residents from earlier periods praise the property's responsiveness, but the shift suggests operational consistency has become a gamble depending on who handles your request.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

The Creek Apartments

#116

64

The Creek Apartments

3.8(226)✓ Google-verified

Staff warmth draws praise from some residents, especially property manager Charlotte and maintenance response times. However, repeated complaints about mold, roaches, mice, and dirty move-in units undermine the community's appeal. Security lapses, communication delays, and thin-walled construction are cited alongside concerns about pet waste management and uneven rule enforcement.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Crosstown Apartments

#117

62

Crosstown Apartments

3.8(68)✓ Google-verified

Most residents praise Alejandro and the leasing team for genuine, patient service through the entire rental process, with quick maintenance responses and a lively event calendar. The complex feels modern and well-maintained, and many renters say they were genuinely happy to call it home. However, a vocal minority report serious tensions: aggressive towing with high fees even for compliant residents, persistent noise complaints that management allegedly ignores, and what affordable housing residents describe as predatory fee structures and rigid payment enforcement. These disputes escalated to police involvement and code compliance investigations in at least one case.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Lakewood Apartments

#118

64

Lakewood Apartments

3.8(268)✓ Google-verifiedPublishes prices

Lakewood draws long-term residents who praise staff friendliness and spacious layouts, but reviews reveal serious gaps in security, maintenance responsiveness, and upkeep. Residents report vehicle break-ins, missing parking cameras, a two-year resident's list of unfixed appliances and loose wiring, and common-area filth including used condoms and defecation in the pool. Amenities like the dog park and pool remain frequently closed or damaged. Some praise recent leasing staff; others point to slow responses on core issues.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesLuxury Apartments

Oxford at Santa Clara Apartments

#119

58

Oxford at Santa Clara Apartments

3.4(385)✓ Google-verifiedPublishes prices

Staff earn consistent praise for warmth and problem-solving, and residents enjoy the quiet surroundings and maintenance responsiveness. However, persistent issues with cockroaches, mail theft, aggressive towing fees ($350 claimed), and delayed repairs to shared amenities (broken grills, gym equipment, pool furniture) create friction. Some visitors report trash accumulation around the property and difficulty locating buildings at night. Leasing team members like Kai and Gerby stand out for their attentiveness. The resort-style pool, fitness center, and planned social events appeal to those who use them. Buyers should weigh strong staff friendliness against documented complaints about pest control, security, and enforcement practices.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments

Southpark Ranch

#120

63

Southpark Ranch

3.8(95)✓ Google-verified

Many residents praise fast maintenance response, clean grounds, and staff like Isabel for genuinely helping them choose the right unit. Yet significant complaints emerge about lax building security, unreturned deposits, and management inconsistency; newer tenants report serious issues including vehicle damage, unaddressed mold, and poor follow-up from front office despite mixed responsiveness on grievances. The community center and food pantry are mentioned as genuine perks, and long-term tenants often renew leases happily. Recent management shifts appear to have triggered frustration, though friendly office interactions still happen. The tension between reliable day-to-day upkeep and serious security/administrative failures is the defining split in resident experience here.

Luxury ApartmentsAffordable & Section 8 Housing

Cambridge Villas

#121

58 low data

Cambridge Villas

3.5(64)✓ Google-verified

Long-term residents prize the spacious units, responsive maintenance, and strong senior programming (activities, food pantry, salon). But the community is divided: some find it safe and welcoming; others report noise, difficult neighbors, and past pest problems that management disputes.

Affordable & Section 8 HousingSenior Living ApartmentsLuxury Apartments

The Heights at 8721

#122

63

The Heights at 8721

4.0(93)✓ Google-verified

Staff warmth and prompt maintenance earn consistent praise, but the property is plagued by mold, leaks, pest infestations, and broken security that management has struggled to fix. Reviewers describe beautiful finishes masking serious construction flaws, and those facing health risks report management shifting focus to liability waivers rather than repairs. The gap between marketing and lived experience is stark.

Luxury ApartmentsAffordable & Section 8 HousingSenior Living Apartments

Gallery at Domain

#123

58

Gallery at Domain

3.4(479)✓ Google-verified

Long-term residents praise the maintenance crew's speed and the community events that foster genuine connection. However, newer residents report troubling patterns: misleading lease terms, aggressive deposit deductions for normal wear, pest infestations staff ignores, and office communication that ranges from dismissive to hostile. The keyless entry fails monthly, gym equipment breaks and stays broken, and packages vanish from front doors. Residents weighing this complex face a deep divide: stay years and enjoy the perks, or risk costly conflicts at move-out and ongoing issues during your stay. Strong in place and social life; weak in management integrity and problem-solving.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

The Studio at ThinkEast

#124

61

The Studio at ThinkEast

3.6(168)✓ Google-verified

Long-term residents praise the affordability and spacious layouts, with maintenance crew Raul and leasing staff Janell drawing specific kudos for responsiveness and helpfulness. Yet newer residents report significant gaps: filthy stairwells and hallways, a non-functional security gate left open for months despite marketing promises, and units that don't match showrooms at move-in, with gaps in flooring and water damage. Management turnover and unresponsive staff during lease disputes add friction. The complex offers standard amenities (pool, fitness center, gated entry, pet policy) and same-day work orders through an online portal, but execution falters on the ground. Cleanliness, security, and follow-through on repairs vary sharply by unit and timeframe. Reviewers advise touring carefully, inspecting the actual unit you'll occupy, and asking hard questions about gate functionality and security patrols before signing.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Avery Oaks

#125

57

Avery Oaks

2.7(133)✓ Google-verifiedPublishes prices

Avery Oaks splits sharply: long-term residents praise the well-kept grounds, pool, and specific staff like Martha and Yvonne, but many report a complex plagued by break-ins, poor soundproofing, and management indifference to resident safety. Over half of reviews are one or two stars. Several residents cite serious issues: garage and car thefts, broken gates staying unfixed for months, police calls for door entry attempts, and CCTV gaps beyond the entrance. Noise complaints echo across reviews-parties, fireworks, screaming at 2 a.m.-with little management response. Move-out fees charged despite residents following stated procedures fuel allegations of unfair billing. Individual staff members (particularly Martha Montes and Yvonne) earn consistent praise for care and responsiveness.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Red Stone Ranch

#126

57

Red Stone Ranch

3.3(149)✓ Google-verifiedPublishes prices

Red Stone Ranch divides tenants sharply. Those with responsive leasing staff (Nicole, Amy) and stable living situations praise friendly service and quick maintenance response; one 1.5-year resident highlighted staff coordination for pet-specific access. However, over half the recent reviews cite serious problems: poor soundproofing making apartments uninhabitable, unresponsive leasing during application (20 unanswered calls, $550 retained), pest infestations left unaddressed, unexplained billing charges, and management dishonesty about staff availability. Families report noisy conditions unsuitable for children, while former tenants describe being charged incorrectly and denied accountability.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

The Dexter

#127

59

The Dexter

3.3(199)✓ Google-verified

Long-term residents and those dealing with current management praise quick maintenance and a responsive team, but a sharp divide emerges: newer or Section 8 residents report mice, cockroaches, ants, and a pattern of billing for cleaning never done or charging for pre-existing damage. The property manager Marisa draws both glowing reviews (same-day repairs, moving assistance) and serious complaints (midnight debt collection calls, locked leasing office, confrontational communication). One resident called management "the change this place needed" after 4.5 years; another fled citing the complex as a "section 8 slum" infested with pests. The amenities (two pools, fitness center, business center) exist on paper but reviewers report pools closed during tenancies, guest parking that requires long walks, and bins overflowing despite included trash service. Towing appears swift and harsh, with one food delivery documented as towed mid-drop-off. Newer or vulnerable tenants face either rapid fixes or a cycle of neglect and fees, depending on who handles their lease.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Sunchase Apartments

#128

53 low data

Sunchase Apartments

3.6(40)✓ Google-verifiedPublishes prices

Sunchase divides renters sharply: half love the affordable pricing, quick maintenance response, and friendly staff (Christa, Miranda, Berenice named), while the other half faced rude leasing staff, lengthy maintenance delays, filthy laundry facilities, deposit clawbacks, and phone lines that hang up mid-call. The property shows age but some units have been renovated.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Cardinal Point Apartments

#129

60

Cardinal Point Apartments

3.9(35)✓ Google-verifiedPublishes prices

Strong community mission and support services draw residents, but management inconsistency undercuts the experience. Staff quality varies sharply: some property managers and technicians earn high praise, while others have faced complaints about responsiveness to serious issues like pest control and dismissive customer interactions. Parking enforcement remains a recurring frustration.

Luxury ApartmentsAffordable & Section 8 Housing

401 Teravista

#130

61

401 Teravista

3.6(203)✓ Google-verified

Staff warmth masks deeper service failures. Praised maintenance workers like David and the newer management team under Lauren show genuine care, and residents consistently highlight safe grounds, clean common areas, and strong amenities. Yet move-in experiences reveal a troubling pattern: billing glitches with concessions go unresolved for weeks, unresponsive office staff hide behind an automated system, and unit issues (AC leaks, flooding) linger for days or months. Security gates remain broken years after promised fixes, package theft is common, and soundproofing is inadequate. While recent management changes show promise on trash and communication, the complex's track record on maintenance responsiveness and administrative competence remains unreliable for new and existing residents. Recent leadership under Lauren has begun addressing longstanding dumpster overflow and engagement issues, yet these improvements have not yet bridged a deeper trust gap. The complex charges premium rent for amenities but frequently closes or delays them without notice. Applicants report rushed tours, aggressive leasing tactics, and unclear denial processes. For those prioritizing friendly faces and nice pools, 401 Teravista appeals; for those needing prompt, transparent service and reliable problem-solving, the reviews suggest looking elsewhere nearby.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Merritt Legacy Apartment

#131

61

Merritt Legacy Apartment

3.8(62)✓ Google-verified

Long-term residents praise the friendly staff and quick maintenance response, though several note safety concerns with pest problems managed inconsistently. More recent complaints describe emergency systems that malfunction repeatedly, maintenance ignoring explicit repair requests, poor communication from the office, and structural issues including water damage and possible mold that management disputes.

Luxury ApartmentsAffordable & Section 8 HousingSenior Living Apartments

The Oaks on Chisholm Trail

#132

61 low data

The Oaks on Chisholm Trail

4.0(32)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise staff like Nicole and Tre, community grounds, and pet policies. Many others report aggressive fees (cleaning, double-charged insurance, excessive deposits), poor construction (foundation cracks, loose door knobs), persistent pest issues, and relentless towing despite limited parking. Application barriers including high bank balance demands raise fairness concerns.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Auro Crossing

#133

60

Auro Crossing

3.6(255)✓ Google-verified

Auro Crossing draws strong praise for individual managers Ty and Ms. Crawford, with residents highlighting their care and dedication to events and problem-solving. However, experiences fracture sharply: many residents praise clean grounds and responsive work orders, while others report months-long repair failures (washer, AC, electricity), a broken rent payment system that generated hundreds in late fees, office hours not being honored, and pervasive noise from neighbors playing music late into the week.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Lantower Ambrosio Apartments

#134

61

Lantower Ambrosio Apartments

3.6(407)✓ Google-verified

Maintenance technician Jonathan Nieto earns consistent praise for speed and helpfulness, but residents report serious problems: excessive move-out fees, peeling flooring, persistent humidity and mold, cockroaches, unaddressed security gaps, and a smoking policy ignored despite thick walls. Clean appearance masks interior struggles with upkeep and pest control. Strong service from the maintenance team does not offset systemic issues with property management and living conditions.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesLuxury Apartments

District on La Frontera

#135

54

District on La Frontera

2.9(355)✓ Google-verifiedPublishes prices

Most residents report a complex marked by roach infestations, broken appliances left unfixed for months, and maintenance that either ignores requests or botches repairs. Staff documentation appears unreliable, with work orders falsely closed as complete. A handful of residents praise individual staff members (Luz Fundora, Lisa in later reviews, unnamed "Cuban lady"), but these isolated bright spots cannot override the scale and severity of complaints about habitability, pest control failures, drainage problems, and management indifference. The gym has remained closed for several months, pools have been sporadically available, and unit turnover leaves apartments visibly dirty and broken. Residents moved out mid-lease or refused to pay rent due to unresolved conditions. More recent reviews hint at some staff changes improving responsiveness, yet safety concerns (no fire extinguisher, drug found at pool, aggressive towing practices, loose maintenance equipment) and core maintenance failures persist. The 2.9 rating across 355 reviews reflects a property where systemic operational collapse overshadows rare individual courtesy.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Nellie Apartments

#136

57

Nellie Apartments

3.6(35)✓ Google-verified

Five-star reviewers praise recent renovations and an attentive management team. Negative reviews from earlier years and recent months describe chronic maintenance failures (heat and AC controlled centrally, backed-up plumbing), unresponsive leasing staff, security problems including theft and violence, and persistent pest issues. The property appears to be mid-transition: some residents report genuine improvements, but complaints about safety, responsiveness, and basic utilities remain unresolved.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Whitestone Crossing

#137

56

Whitestone Crossing

3.4(82)✓ Google-verifiedPublishes prices

Whitestone Crossing splits sharply: long-term residents praise named staff members like Raj and T'Quisha for attentive leasing and move-in support, while recent arrivals report serious maintenance failures, pest problems, and management disputes over lease terms. A recurring pattern shows office staff unresponsive to repair requests yet intrusive in rent collection and resident privacy.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

Lakeline Villas

#138

55

Lakeline Villas

2.9(159)✓ Google-verifiedPublishes prices

Several long-term residents encountered staff members like Nicole, Amy, Ken, and Elord who handled individual requests well and maintained friendly attitudes; the landscape and common areas generally stay clean and appealing. Behind the scenes, the billing system and corporate management consistently frustrate tenants through mystery charges, slow refunds, and persistent issues (broken washers, infested units) that go unresolved for months. Guests pay hourly parking fees, residents pay for internet and pet fees not clearly disclosed upfront, security gates stay broken, and move-out charges are steep and contested. Positive experiences appear tied to specific staff, while systemic problems stay uncorrected. A 2.9-star average across 159 reviews (50% one-or-two stars) reflects deep operational dysfunction.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Shadow Ridge Apartment Homes

#139

55

Shadow Ridge Apartment Homes

3.4(90)✓ Google-verifiedPublishes prices

New residents and staff interactions draw consistent five-star praise; however, long-term tenants report severe deterioration. Multiple recent reviews cite friendly staff members (Keke, Lucy, Amanda, Lovetta) who resolve issues quickly and keep common areas clean. The darker pattern emerges in complaints spanning months to years: broken entry gates, severe pest infestations (rats, roaches, birds nesting on patios), overflowing dumpsters, and a pool closed for over a year. Tenants describe intrusive monthly inspections, rent spikes from $1,100 to $1,600 within a year, unresponsive office phone lines, and police visits multiple times per week. Some residents allege staff posts fake five-star reviews to inflate ratings. The property appears split between newer or short-term occupants who experience good staff service and cleanliness, and established residents exhausted by maintenance failures, pest problems, and what they view as corporate neglect. Security issues (non-working gates, high crime reports) and grounds upkeep recur across complaints from the past year. One reviewer noted affordable pricing compared to other Round Rock complexes; another described it as overpriced for the conditions. Management turnover may explain recent positive interactions, though systemic issues remain unresolved for long-term residents.

Senior Living ApartmentsLuxury ApartmentsStudent Housing

Townhomes at Double Creek

#140

47

Townhomes at Double Creek

2.9(74)✓ Google-verified

Strong individual staff members like Vee, Sherri, and Gwen earn genuine praise for responsiveness and tenant care, and the rent remains affordable for the townhome size. However, frequent manager and maintenance crew turnover creates chaos. Residents report roach infestations that persist for months despite multiple requests, mold painted over rather than treated, and repairs delayed indefinitely. The application process suffers from poor handoff between staff: applicants are given conflicting timelines, documents requested repeatedly, and left waiting without clear status updates. Long-term residents cite security concerns, stolen belongings, and sudden charge increases; departure creates additional friction over cleaning fees and damage claims. The business serves tenants seeking second chances (poor credit welcome) and affordable housing in Round Rock, but consistency depends heavily on which staff member you encounter. Under newer or particularly engaged management, units rent quickly and maintenance responds within days. Under older regimes, the property has felt neglected for years. The 2.9-star average reflects this volatility: highly satisfied tenants living under attentive leadership, and deeply frustrated ones who experienced prolonged chaos.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

park at sienna

#141

17 low data

park at sienna

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury ApartmentsAffordable & Section 8 HousingStudent Housing

Last updated 2026-09-08