Core details are sourced from this business's Google Business Profile (checked 2026-09-22).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.
Most residents report a welcoming, well-run community with attentive staff who respond quickly to problems and organize regular social events. Management and grounds receive consistent praise, and many cite affordable options for families on limited income as a major draw. Tensions emerge around maintenance responsiveness to unit repairs and neighbor noise, along with friction when residents request lease changes or seek relief from difficulty affording their unit. One concern involves a $32 convenience fee for online rent payment.
Five-star tenants praise the physical space and specific staff members (Nicole, Ken, Elord, Tim) for hands-on care, but the complex's broader operations are heavily criticized. Reviewers report month-long waits for repairs, gnats and roaches left unaddressed, surprise parking fees ($35/month per vehicle), forced internet charges despite having other providers, and move-out bills exceeding $400 even after professional cleaning. Management shifted to a Colorado office, making human contact nearly impossible; billing errors and denials of refunds recur repeatedly. Former residents say the location and décor matter little against the financial extraction and neglect they experienced.
Last updated 2026-09-22
