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The Heights on Parmer Apartment Homes

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 137 Google reviews · How we rank ›

3.3(137) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 Housing
The Heights on Parmer Apartment Homes
Location
Tech Ridge, Austin
Service
Affordable & Section 8 Housing
Reviews
137
Ranking
#108 in Affordable & Section 8 Housing
Best for
People prioritizing leasing-desk service and willingness to work with tenants in transition.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-09-22.

What we found

The leasing team, especially Jahmani Ramsey and Genee, earns consistent praise for patience, kindness, and handling applications smoothly. However, residents report a serious roach problem that persisted a year and a half after a health department complaint, chronic pool closures, and frequent office staff turnover. The experience hinges on front-desk interactions versus living conditions and management responsiveness.

Praised for
  • friendly, patient leasing staff
  • smooth move-in and application process
  • staff go above and beyond
  • staff named positively across reviews
Watch-outs
  • severe roach infestation, health department complaint
  • pool chronically closed
  • high staff turnover
  • unresponsive management
friendly-staffresponsive-managementpest-problemsunresponsive-maintenance
Best for: People prioritizing leasing-desk service and willingness to work with tenants in transition.
Think twice if: You need reliable pest control, frequent pool access, or responsive on-site management; roach complaints persist despite health complaints.

What this place gets right

  • leasing staff praised for patience and helpfulness
  • smooth application and move-in process
  • named staff (Jahmani Ramsey, Genee) go above expectations

Before you tour or apply

  • Jahmani Ramsey and Genee named repeatedly for leasing support
  • health department complaint filed; roaches reported in kitchen, refrigerator, dishwasher, stove a year and a half later
  • pool closed more often than open (estimated 3 months total over 4 years)
  • 12 office staff and 3 managers turned over during one resident's 4-year tenure
  • staff help tenants find sister properties if units unavailable

Resident ratings

Affordable & Section 8 Housing
leasing staff excel at application and move-in support, but pest infestation and maintenance responsiveness are major concerns

How it stacks up

  • Rated 3.3 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
66
4
8
3
11
2
4
1
48

FAQ

What sizes and prices are available?
1-bedroom units at $935 and 2-bedroom units at $1,025 per month. The website also lists 3-bedroom options.
What amenities are on-site?
Swimming pool, fitness center, business center, playground, and private patios or balconies. Units include washer/dryer connections and optional private garages.
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Last updated 2026-09-22