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Willow Run Apartments — Not Many Options, All Reviewed

Willow Run sits among several apartment corridors on Austin's north side, and the complexes here run the full range from tightly-run communities to properties still working through pest and maintenance backlogs. This list uses our methodology to weigh ratings, review volume, and recent sentiment, so you can see which leasing offices actually follow through and which ones residents warn you about.

Most of these properties are within a short drive of the Domain, MoPac, and Round Rock, so commute access is similar across the list. The gap between them shows up in day-to-day details: how fast maintenance closes a ticket, whether pest control actually shows up, and how move-out charges get handled.

8 businesses, scored on rating, review volume, recency, sentiment and listing completeness. How we score › · View on map ›

At a glance

#BusinessScoreRatingFromBest for
1Grand Station Apartment Homes774.2 (82)—First-time renters
2Lodge at Merrilltown Apartments764.3 (91)—Residents needing transportation help
3The Nine on Shoreline734 (168)—Community amenities and pet owners
4Parkside Crossing Apartments713.6 (188)—Fast maintenance turnaround
5Preserve at Rolling Oaks704.1 (510)—Landscaping and floor plans, with caveats
6Terrastone Travesia Apartments603.7 (205)—Smooth move-in, less so move-out
7The Orion Apartments593.5 (186)—Budget-conscious renters watching for improvement
8District on La Frontera532.9 (359)—luxury apartments

Ranked picks

1
Grand Station Apartment Homes

Grand Station Apartment Homes

score 77/100
4.2 from 82 reviews
First-time rentersresponsive managementfriendly staffwell maintained

Staff like Keke and Xyre get named repeatedly for fast, patient move-ins and the highest sentiment score on this list.

2
Lodge at Merrilltown Apartments

Lodge at Merrilltown Apartments

score 76/100
4.3 from 91 reviews
Residents needing transportation helpresponsive managementwell maintainedfriendly staff

Weekly rides to grocery stores and medical appointments stand out, alongside quiet, tree-lined grounds under current management.

3
The Nine on Shoreline

The Nine on Shoreline

score 73/100
4 from 168 reviews
Community amenities and pet ownersresponsive managementwell maintainedfriendly staff

A dog park, pool, and regular events back up praise for staff like Elizabeth and Nancy, though move-out fee disputes come up.

4
Parkside Crossing Apartments

Parkside Crossing Apartments

score 71/100
3.6 from 188 reviews
Fast maintenance turnaroundwell maintainedresponsive managementfriendly staff

Management points to two-hour emergency fixes and a two-business-day standard, matching resident reports of quick, name-recognized service.

5
Preserve at Rolling Oaks

Preserve at Rolling Oaks

score 70/100
4.1 from 510 reviews
Landscaping and floor planswith caveatsresponsive managementpoor communication

Staff like Gabe and Stephanie draw consistent praise, but pest issues and weak parking lot security pull the score down.

6
Terrastone Travesia Apartments

Terrastone Travesia Apartments

score 60/100
3.7 from 205 reviews
Smooth move-inless so move-outresponsive managementwell maintained

Leasing staff like Florita Rivera earn steady praise, but responsiveness and billing clarity drop off sharply after residents leave.

7
The Orion Apartments

The Orion Apartments

score 59/100
3.5 from 186 reviews
Budget-conscious renters watching for improvementpest problemsslow maintenanceunresponsive maintenance

New management arrived in 2026 and is visibly tackling a pest and trash backlog that left many residents frustrated for years.

8
District on La Frontera

District on La Frontera

score 53/100
2.9 from 359 reviews
luxury apartmentsunresponsive maintenancepoor communicationpest problems

Half of recent reviews are one or two stars, with tenants reporting roaches, ants, and broken appliances that linger for weeks despite repeated maintenance requests.

Last updated 2026-09-22