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Travis Flats

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 78 Google reviews · How we rank ›

4.3(78) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Travis Flats
Location
North Loop, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
78
Best for
Professionals and small families seeking walkable urban living with on-site parking and pet support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Five-year tenants and new arrivals both note Travis Flats staff for hands-on help and a clean, spacious feel in North Loop. Kaiya, Alizae, and the maintenance crew (Charles, Fidel, Antonio) earn repeated praise for patience and follow-through.

Recurring friction points include elevator breakdowns that linger for weeks, phone lines that ring unanswered to the office, parking and security lapses, and billing glitches where payments disappear from the system. One resident with accessibility needs flagged unmet safety expectations. Staff turnover appears to have affected consistency recently.

Praised for
  • Named staff (Kaiya, Alizae, Charles, Fidel, Antonio) consistently praised for responsiveness
  • Clean, spacious units and well-maintained common areas
  • Strong communication and patient support during move-ins
  • Safe, welcoming neighborhood with easy access to North Loop attractions
Watch-outs
  • Chronic elevator outages and slow maintenance response times
  • Front office inconsistency and phone access issues
  • Security gaps and parking lot incidents
  • Billing disputes and payment record keeping errors
responsive-managementwell-maintainedfriendly-staffclean-common-areasparking-issuesslow-maintenancesafe-secure
Best for: Professionals and small families seeking walkable urban living with on-site parking and pet support.
Think twice if: Elevator reliability and front-desk responsiveness are current pain points; verify current staffing before signing a lease.

What this place gets right

  • Utilities included in rent (trash, water, sewer)
  • Free yoga for all residents
  • Named staff with deep tenure and strong resident relationships
  • North Loop location with walkable access to dining and entertainment

Before you tour or apply

  • Staff named in praise: Kaiya, Alizae (office), Charles, Fidel, Antonio (maintenance team)
  • Recent turnover: one tenancy highlights shift from prior staff member (Ms. Kaiya) to temp secretaries
  • Chronic issue: elevator malfunctions unresolved for extended periods
  • Billing system gap: payments submitted via app not reflected in office records, requiring physical proof of payment
  • Accessibility concern flagged: disabled resident noted lack of on-site support and unresponsive security alarm system

Resident ratings

Luxury Apartments
Spacious, clean units praised; included utilities and free yoga add value. Elevator outages and maintenance delays undermine the luxury positioning.
Pet-Friendly Apartments
Pets welcome and appreciated by residents, but limited direct feedback on pet-specific amenities or policies in reviews.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

What keeps coming up

helpful staffgarage gatehallway cleanlinessclean propertyhomey feelmaintenance teamfront office staffpolite staffsecuritytemp

How we scored this

How We Score
Star rating 49
Review volume 82
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
55
4
8
3
6
2
3
1
6

FAQ

Are utilities included in the rent?
Yes. Trash, water, and sewer are included. Your website also lists free yoga for residents.
What is the parking situation?
On-site paid parking is available. Residents report parking lot incidents including vehicle damage and space disputes in recent reviews.
Do you accept pets?
Yes, the property welcomes pets. The business attributes list dogs specifically, and reviews affirm pet-friendly living.
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Last updated 2026-09-08