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The Cliffs Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 43 Google reviews · How we rank ›

3.6(43) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Cliffs Apartments
Location
Riverside, Austin
Service
Luxury Apartments
Reviews
43
Best for
People with credit/rental history barriers seeking affordable housing in a quiet neighborhood with responsive management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

The Cliffs wins loyalty from residents who value the tucked-away location and Audra's hands-on management style, though 3.6 stars reflects a split between five-star advocates and those burned by pest issues and a past homeless crisis. Rent is competitive for the area, and maintenance responds fast, but older infrastructure (patchy tubs, aging appliances) and periodic safety concerns temper the appeal for families prioritizing a pristine environment.

Praised for
  • responsive management under Audra
  • quiet, secluded location
  • affordable rent relative to market
  • fast maintenance response
  • gave chances to applicants with poor history
Watch-outs
  • pest infestation (roaches, crickets)
  • homeless encampment and safety concerns
  • snarky, unprofessional management communication
  • deferred maintenance and cosmetic fixes
  • pool frequently closed
responsive-managementquiet-communitygood-valuepest-problemswell-maintainedslow-maintenance
Best for: People with credit/rental history barriers seeking affordable housing in a quiet neighborhood with responsive management.
Think twice if: You are sensitive to pest problems or need a newer complex, or had concerns about the past homeless encampment near Riverside.

What this place gets right

  • affordable rent for the area
  • Audra's responsive, hands-on management
  • quiet, secluded location near parks and shops
  • fast maintenance turnaround

Before you tour or apply

  • Audra is named as the property manager and credited with responsiveness and rare willingness to approve applicants with poor history
  • Laundry machines are app-operated and send text alerts
  • One reviewer reported a homeless encampment of 50+ people within 30 yards; past reviewer noted this was resolved with management and law enforcement combined effort
  • Deposit returned within 15 days
  • One reviewer reported roach and cricket infestation despite pest control visits

Resident ratings

Luxury Apartments
Older complex with cosmetic rather than deep maintenance (patched tubs, fluctuating hot water); does not compete on finish quality but on affordability, location, and management responsiveness.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

What keeps coming up

laundry machinessecluded locationresponsive managementlayoutpoolquiethomeless problemsafetypestsquality of life

How we scored this

How We Score
Star rating 17
Review volume 71
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
21
4
5
3
6
2
1
1
10

FAQ

Does the app-based laundry system work well?
Yes. Machines are app-operated and notify you by text when cycles are complete.
How long does maintenance typically take?
Requests are responded to in a timely manner with follow-up updates from management, according to residents.
Are pets allowed?
Yes, the complex welcomes dogs and other pets.
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Last updated 2026-09-22