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The Cliffs Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 42 Google reviews · How we rank ›

3.6(42) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Cliffs Apartments
Location
Riverside, Austin
Service
Luxury Apartments
Reviews
42
Best for
People rebuilding their lives who value accessible rent and responsive management over modern finishes.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Strong management under Audra earns trust from residents, especially those given a second chance at stable housing. Maintenance requests get quick attention and the tucked-away location near a park appeals to those seeking quiet. However, persistent pest problems, noise from I-35, aging plumbing, and vehicle security concerns frustrate others. Pricing works for budget-conscious renters but feels steep given the dated condition of units.

Praised for
  • responsive management and staff named Audra
  • quiet, secluded location with park access
  • accessible rent for those with limited options
  • app-controlled laundry with text alerts
  • quick maintenance response times
Watch-outs
  • serious pest infestations (roaches, crickets)
  • poor sound insulation from highway noise and neighbors
  • dated bathrooms and fixtures patched rather than replaced
  • package theft and car break-ins
  • vehicle break-in and theft common; predatory towing enforcement
responsive-managementquiet-communitypest-problemsslow-maintenancenoisy-neighborsunresponsive-maintenance
Best for: People rebuilding their lives who value accessible rent and responsive management over modern finishes.
Think twice if: Highway noise from I-35 is loud enough to disrupt sleep without white noise; pest infestations are documented; car theft and break-ins reported regularly.

What this place gets right

  • rent affordable for tight budgets
  • manager Audra consistently praised for responsiveness and second chances
  • secluded location near park and trails
  • app-controlled laundry with cycle alerts

Before you tour or apply

  • Manager named Audra praised for responsiveness and willingness to rent to those with credit or background issues
  • Laundry machines are app-operated and send text alerts when cycles complete
  • Residents report roach and cricket infestations despite pest control visits
  • Highway noise from I-35 described as constant and requiring white noise to sleep
  • Car break-ins and package theft noted as ongoing problems; catalytic converter theft reported
  • Bathtubs have patched holes and are not replaced
  • Deposit returns completed within 15 days per one resident
  • Predatory towing enforcement mentioned; guest parking limited

Resident ratings

Luxury Apartments
Older complex with budget pricing and responsive management, but aged plumbing, pest issues, highway noise, and vehicle security concerns undercut luxury positioning.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

What keeps coming up

laundry machinessecluded locationresponsive managementlayoutpoolquiethomeless problemsafetypestsquality of life

How we scored this

How We Score
Star rating 17
Review volume 71
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
20
4
5
3
6
2
1
1
10

FAQ

Does the complex have parking and security features?
On-site parking is available with app-controlled laundry. However, reviewers report no gates, cameras, or security staff; car break-ins and package theft are common concerns.
What is the area like?
The complex is tucked away near a small park with walking trails behind it. I-35 highway noise is constant in West Side buildings and difficult to block. A small center has two 7-Elevens, Dennys, Whataburger, and Walgreens within walking distance or a short drive.
Are pets allowed?
Yes, dogs and cats are welcome. Residents note friendly pet-owning neighbors and a courtyard.
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Last updated 2026-09-08