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Terrace at Walnut Creek

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 269 Google reviews · How we rank ›

3.9(269) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 Housing
Terrace at Walnut Creek
Location
Austin
Service
Affordable & Section 8 Housing
Reviews
269
Best for
Budget-conscious renters seeking responsive maintenance and a stable, affordable complex with accessible amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise staff responsiveness and maintenance speed, particularly Theresa in the leasing office who reviewers say goes above and beyond with clear communication and multilingual support. The community feels peaceful and well-situated for highway access.

However, complaint patterns emerge around rigid office policies (24-hour pass renewal, limited application hours), towing practices affecting visitor parking, and occasional lapses in common-area upkeep. Recent service gaps have frustrated some residents, though the complex retains strong unit-level maintenance.

Praised for
  • Staff member Theresa's exceptional service and responsiveness
  • Fast maintenance response times
  • Peaceful, spacious units
  • Wheelchair accessible with pet-friendly policy
Watch-outs
  • Visitor parking pass renewal requirements and towing practices
  • Office hour inflexibility and accessibility issues
  • Maintenance and cleanliness inconsistencies
responsive-managementgood-valuefriendly-staffwell-maintained
Best for: Budget-conscious renters seeking responsive maintenance and a stable, affordable complex with accessible amenities.
Think twice if: Visitor parking policies are strict (24-hour pass renewal required); office hours are inflexible and can be hard to reach during business hours.

What this place gets right

  • Competent maintenance team with fast response
  • Staff member Theresa widely recognized for attentive service
  • Affordable rent starting at $899 for 1-bedroom
  • Peaceful community setting near major highways

Before you tour or apply

  • Staff member Theresa Jackson in leasing office noted for exceptional service, multilingual support, and follow-up after move-in
  • Maintenance responds to repair requests in minutes (pest removal cited as example)
  • Long-tenured employees mentioned as strength
  • Visitor parking requires daily pass renewal; towing reported for pass violations

Resident ratings

Affordable & Section 8 Housing
Good value at these price points, though office accessibility and visitor policies create friction for some applicants.

How it stacks up

  • Rated 3.9 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

What keeps coming up

affordable apartmentsspacious apartmentsfast maintenancereliable stafflayoutpaperwork processinformative staffsweet staffhelpful stafffront office staff

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Breaking down the ratings

5
178
4
12
3
10
2
3
1
66

FAQ

What are the rent prices?
1-bedroom apartments start at $899 per month; 2-bedroom at $1049; 3-bedroom at $1149; 4-bedroom at $1699.
Are there amenities included?
Yes. The complex offers a swimming pool, 24-hour fitness center, private balconies, and controlled-access security. Units are wheelchair-accessible and the community welcomes dogs.
How quickly does maintenance respond?
Reviewers report pest control and other requests handled within minutes, with fast turnaround on work orders.
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Last updated 2026-09-22