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Terrace at Walnut Creek

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 267 Google reviews · How we rank ›

3.9(267) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 Housing
Terrace at Walnut Creek
Location
Austin
Service
Affordable & Section 8 Housing
Reviews
267
Best for
budget-conscious renters seeking stable, long-term housing with friendly staff

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Terrace at Walnut Creek draws strong loyalty from residents who praise Theresa Jackson's leasing support and maintenance speed, but the complex is held back by complaints about closed leasing office doors, dusty common areas, and an inflexible rental application window.

Rents range from $899 for one bedrooms to $1699 for four-bedroom units. The property offers a pool, fitness center, and controlled access. Several tenants report three-year+ stays, though others left after encountering office accessibility problems and overly rigid application procedures.

Praised for
  • staff helpfulness, especially Theresa Jackson
  • quick maintenance response
  • affordable pricing
  • peaceful community feel
Watch-outs
  • inconsistent leasing office access and hours
  • cleanliness concerns in common areas
  • inflexible application process
  • lack of customer service flexibility
responsive-managementfriendly-staffslow-maintenancepoor-communication
Best for: budget-conscious renters seeking stable, long-term housing with friendly staff
Think twice if: leasing office inflexibility and concerns about upkeep in common areas may frustrate applicants and residents

What this place gets right

  • Theresa Jackson's dedicated leasing support
  • fast maintenance response times
  • range of unit sizes at affordable pricing

Before you tour or apply

  • Theresa Jackson consistently praised for leasing assistance, follow-up calls, and translation support
  • pest control maintenance completed in two minutes
  • residents report 3+ year tenancies
  • leasing office locked during posted business hours, selective about who enters

Resident ratings

Affordable & Section 8 Housing
strong affordability praised, but inconsistent office access and rigid application process deter some applicants

How it stacks up

  • Rated 3.9 against a 3.97 average across the 169 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

What keeps coming up

affordable apartmentsspacious apartmentsfast maintenancereliable stafflayoutinformative staffpaperwork processsweet staffhelpful stafffront office staff

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
177
4
12
3
10
2
3
1
65

FAQ

What unit sizes and prices are available?
One bedroom $899, two bedroom $1049, three bedroom $1149, four bedroom $1699. Their website lists wheelchair-accessible entrances, parking, a pool, and a 24-hour fitness center.
How responsive is maintenance?
Reviews report maintenance responding within minutes to pest issues, though cleanliness in common areas remains an ongoing concern.
Are pets and Section 8 welcome?
Yes, the complex welcomes dogs and lists equal housing opportunity certification on their website.
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Last updated 2026-09-08