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Oak Creek Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 35 Google reviews · How we rank ›

3.9(35) 59 low data composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Oak Creek Apartments
Location
Brentwood, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
35
Best for
Pet owners seeking a quiet community near shopping and transit who value fast move-in processing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the quiet setting, quick maintenance responses, and accommodating staff who move people in fast. Several point to the nearby HEB and bus routes as real advantages. But heating breakdowns with days-long waits, unchecked noise from neighbors, and steep rent hikes have driven some away; one tenant paid $1,200 for a small studio after a 30% increase and felt it was overpriced.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive maintenance staff
  • quiet community
  • friendly and helpful office staff
  • convenient location near shops and transit
  • well-maintained grounds
Watch-outs
  • rent increases and high pricing
  • unresponsive to AC/heating failures
  • noise complaints not addressed
  • mold and uninhabitable conditions
responsive-managementquiet-communityfriendly-staffwell-maintainedslow-maintenancenoisy-neighborsoverpricedsafe-secure
Best for: Pet owners seeking a quiet community near shopping and transit who value fast move-in processing.
Think twice if: History of slow response to AC and heating emergencies; some noise issues; rent increases have been steep.

What this place gets right

  • Quick leasing for urgent moves
  • Active grounds maintenance and community garden
  • On-site maintenance and laundry
  • Walking distance to shops and restaurants

Before you tour or apply

  • Staff Stephanie Brown, Corey, Lisa, Tiffanie, and Francisco noted for strong service
  • Community garden praised in reviews
  • Weekly pest control mentioned
  • One tenant had no AC for days in 100+ degree heat with unresponsive management
  • Another tenant faced 30% rent increase (studio reached $1,200)
  • One tenant reported mold and uninhabitable conditions

How it stacks up

  • Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 14% of the businesses in this directory.

What keeps coming up

helpful staffquiet communitybeautiful propertytimely maintenancedistanceplantsprompt staffhotelheatoffice staff

How we scored this

How We Score
Star rating 30
Review volume 68
Review recency 82
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
22
4
3
3
1
2
2
1
7

FAQ

Can I move in quickly?
Yes. Reviewers report same-day approvals and move-ins, and one tenant was moved in 3 days early.
Are pets allowed?
Yes, the complex welcomes dogs and pets, per their listing attributes.
Is there 24-hour maintenance?
The business lists 24-hour on-call maintenance, though some reviews describe slow response to heating and AC emergencies.

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Vernon, Pedro, and the maintenance team resolve issues within 24 hours or by the time residents get home. Leasing staff like Jack, Aylen, and Sarahbeth make touring and move-in painless. The building itself is modern and spotless, the location walkable to restaurants, and the overall vibe genuinely welcoming. One reviewer flagged that building maintenance could use attention, but this is rare among overwhelmingly positive feedback on both the property and the people running it. Strong community feel and real investment from management in resident comfort.

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The Brentwood Apartments
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The Brentwood Apartments

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Staff warmth and clean common areas draw tenants in, but the building's shortcomings quickly undermine the luxury promise. Reviewers praise Devin, Lorena, Monica and other team members for genuine care, and many cite the quiet location close to downtown and functioning pool and fitness amenities. The fabric of the experience crumbles once you move in. Structural defects (wall cracks, sewage odors, peeling floors), pervasive security lapses (stolen bikes and cars, broken FOB gates, abandoned broken-down vehicles), and acoustic failures (neighbors' noise penetrates easily, doors slam) dominate complaint volume. Pest issues persist even after multiple treatments. Multiple residents report management's defensive stance when problems surface, and documented instances of unit entry without notice add to trust erosion.

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Five-year residents and recent arrivals praise the staff by name-Andy, Parker, Taylor, Caleb-for genuine friendliness and quick problem-solving. Maintenance responds same-day to emergencies. The rooftop pool, gym, yoga studio, and dog park draw consistent appreciation, as do the monthly resident events and the Brentwood location close to downtown. A strong subset describes feeling genuinely at home. Newer residents worry about security deposit deductions (one reviewer disputed a $250 charge for a minor counter dent). Dog noise appears in a handful of reviews; visitor and guest policies triggered at least one complaint. The 3.5-star average reflects a vocal minority of one- and two-star ratings clashing with a large base of five-star long-term residents.

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Last updated 2026-09-22