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Museo and Channings Mark

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 146 Google reviews · How we rank ›

3.6(146) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Museo and Channings Mark
Service
Luxury Apartments
Reviews
146

What we found

Strong leasing team led by staff like Jillian and new management has earned genuine praise for responsiveness and care. New management (as of late May 2026) is fixing years of neglect, but transition hiccups remain: work orders still stack up, some residents feel unheard during maintenance delays, and construction disrupts night-shift residents. The natural setting, quiet atmosphere, and recent momentum hint at turnaround potential.

Tenants value trees, trails, and the muffled urban feel. Amenity fees ($160 monthly) add up; gym and pool were still not fully open as of late June despite being listed features. Those with named staff contact (Jillian, Kyra, Justin, Mike, Amanda) report success; others in the queue report long waits.

Praised for
  • responsive new management
  • staff goes above and beyond
  • quiet, nature-integrated setting
  • smooth leasing process
  • maintenance improvements underway
Watch-outs
  • slow work order response
  • inconsistent maintenance follow-up
  • security concerns with access
  • renovation disruptions
  • amenity fees with delayed openings
responsive-managementslow-maintenancewell-maintainedquiet-communityfriendly-staffrenovated-units
Best for: Residents seeking quiet, nature-forward luxury apartments with responsive leasing support.
Think twice if: Those moving in soon should verify lease terms (cable, valet trash, smart home fees tack on $160-200+ monthly); maintenance response times are improving but still inconsistent during transition.

What this place gets right

  • Quiet, tree-lined setting with nature views
  • Strong leasing staff (Jillian, Mike, Amanda)
  • New management fixing inherited maintenance backlog
  • In-unit washer/dryer, fitness studio, trails

Before you tour or apply

  • Leasing staff Jillian, Mike, Amanda praised for patience and responsiveness
  • Maintenance staff Kyra, Justin, named technicians rebuilding trust
  • New management took over late May 2026; first month fixed years of deferred problems
  • $160 monthly amenity fee; gym and pool delayed opening through June
  • Touchpad door locks; cable and smart home features add to base rent

Resident ratings

Luxury Apartments
New management addressing maintenance delays; quiet, nature-integrated setting; leasing support strong but ongoing transition creating hiccups.

How it stacks up

  • Rated 3.6 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What keeps coming up

trailstreesnew managementprofessional staffwasher and dryergymquiet atmosphereknowledgeable employeesnearby shopsmove in process

How we scored this

How We Score
Star rating 11
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
87
4
6
3
5
2
5
1
43

FAQ

Are units available for July move-in?
Yes. The website lists July move-in offers: 10 weeks free for one-bedroom, 8 weeks free for two-bedroom, with $99 total move-in cost.
What is included in rent beyond the base lease?
Cable ($1-2 hundred monthly), valet trash, smart home features, and a $160 amenity fee are separate line items. In-unit washer/dryer, fitness studio, pools, and dog park are included.
Is the gym open?
As of late June, the gym and pool were still not fully open despite being advertised amenities, though staff report active progress under new management.
Request a quote

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Last updated 2026-07-17