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June West

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 15 Google reviews · How we rank ›

3.5(15) 53 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
June West
Location
Brentwood, Austin
Service
Luxury Apartments
Reviews
15
Ranking
#611 in Luxury Apartments
Best for
Move-in ready renters in North Austin who prioritize quick approval and location over long-term management reliability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Residents credit Jamie and Manuel for smooth lease approval and helpful onboarding, and praise the Brentwood location. However, systematic management failures dominate complaints: multiple applicants report months without response or denial explanations, maintenance workers enter units without notice and leave jobs half-done, and several tenants allege deposit withholding or unit substitution. Water quality, plumbing defects, and theft remain persistent issues.

Recent shift: No clear recent shift; the 1-star review from 5 days ago flagged poor phone automation, suggesting ongoing communication frustration, while earlier reviews show mixed sentiment patterns spanning a year."

Praised for
  • fast lease approval
  • strong staff support from Jamie and Manuel
  • excellent location in North Austin
  • new unit condition
Watch-outs
  • unresponsive management and staff turnover
  • maintenance left work incomplete and unannounced
  • poor communication on applications
  • scams and deposit disputes
  • unit quality issues (plumbing, fixtures, utilities)
  • package and bike theft
  • noisy neighbors
  • parking restrictions
responsive-managementunresponsive-maintenancepoor-communicationpackage-theftnoisy-neighbors
Best for: Move-in ready renters in North Austin who prioritize quick approval and location over long-term management reliability.
Think twice if: Avoid if you need responsive management, reliable maintenance response, or expect transparent communication on applications and deposits.

What this place gets right

  • Fast lease approval within one week
  • Jamie and Manuel praised as exceptional leasing staff
  • Prime Brentwood location near Downtown and UT

Before you tour or apply

  • Jamie Graffagnini and Manuel named as exceptional leasing staff
  • Maintenance workers have entered units without prior notice or notification
  • Shower/bathroom plumbing work left incomplete for extended periods
  • Parking permit registration system with A&A wrecker enforced
  • AI phone bot in use at front desk
  • Staff turnover noted by residents

Resident ratings

Luxury Apartments
Fast approval process praised, but management communication breakdowns and maintenance quality issues create friction during tenancy.

How it stacks up

  • Rated 3.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 9% of the businesses in this directory.

What keeps coming up

scammeddepositshowerlocationmanagementphonerent

How we scored this

How We Score
Star rating 21
Review volume 52
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Breaking down the ratings

5
8
4
1
3
0
2
2
1
4

FAQ

How fast can I get approved?
One reviewer was approved within a week and given a $200 deposit option; another paid a deposit but reported no response for months.
What is the rent range?
A studio apartment was quoted at $949 per month after prorated first month of $546.
Is the building accessible for wheelchairs?
Yes, the complex lists wheelchair-accessible entrances and parking, though one resident reported difficulty communicating accessibility needs through the current phone system.

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Five-year residents and recent arrivals praise the staff by name-Andy, Parker, Taylor, Caleb-for genuine friendliness and quick problem-solving. Maintenance responds same-day to emergencies. The rooftop pool, gym, yoga studio, and dog park draw consistent appreciation, as do the monthly resident events and the Brentwood location close to downtown. A strong subset describes feeling genuinely at home. Newer residents worry about security deposit deductions (one reviewer disputed a $250 charge for a minor counter dent). Dog noise appears in a handful of reviews; visitor and guest policies triggered at least one complaint. The 3.5-star average reflects a vocal minority of one- and two-star ratings clashing with a large base of five-star long-term residents.

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Staff warmth and clean common areas draw tenants in, but the building's shortcomings quickly undermine the luxury promise. Reviewers praise Devin, Lorena, Monica and other team members for genuine care, and many cite the quiet location close to downtown and functioning pool and fitness amenities. The fabric of the experience crumbles once you move in. Structural defects (wall cracks, sewage odors, peeling floors), pervasive security lapses (stolen bikes and cars, broken FOB gates, abandoned broken-down vehicles), and acoustic failures (neighbors' noise penetrates easily, doors slam) dominate complaint volume. Pest issues persist even after multiple treatments. Multiple residents report management's defensive stance when problems surface, and documented instances of unit entry without notice add to trust erosion.

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Three years of living here brought good location access and friendly neighbors, but recurring water damage, mold risk, and roach problems persisted despite maintenance requests. Office closures frustrate residents trying to reach staff; ground-floor units show particular moisture and odor issues.

Luxury Apartments

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Last updated 2026-09-22