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Jewel Apartment Homes

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 123 Google reviews · How we rank ›

4.0(123) 66 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
Jewel Apartment Homes
Service
Affordable & Section 8 Housing
Reviews
123

What we found

Strong manager performance and affordable pricing anchor this complex, but unit-level habitability and proactive maintenance remain uneven. Residents report roach infestations despite paid pest control, unannounced water shutoffs, and slow resolution of common-area hazards like wasp nests and fire alarms; staff kindness does not always translate to swift behind-the-scenes action.

Praised for
  • Staff responsiveness and kindness (especially Calista and Alejandra)
  • Good value for money and central location
  • Pool and community amenities
  • Recent improvements in maintenance and cleanliness
Watch-outs
  • Persistent roach and pest problems despite paid control
  • Water shutoffs without notice or maintenance access issues
  • Slow response to non-unit-specific problems (fire alarms, wasp nests)
  • Disruptive neighbors and hallway behavior
responsive-managementgood-valuepest-problemsunresponsive-maintenancefriendly-staffslow-maintenance
Best for: Budget-conscious renters who value staff attention and are comfortable with older units in a walkable location.
Think twice if: You need a pest-free home or have severe allergies; water shutoffs and slow common-area response may frustrate you.

What this place gets right

  • Affordable pricing and central Riverside location
  • Dedicated management team (Calista, Alejandra named for going above and beyond)
  • In-unit washer/dryer and pool amenities

Before you tour or apply

  • Alejandra (property manager) credited with major improvements in cleanliness and maintenance speed over the past year
  • Calista (manager) praised for leasing process and communication
  • Roach infestations reported despite paid pest control; one resident found only one water bug in a year
  • Pest control service available (requested residents report Tuesday scheduling)
  • Maintenance responded to after-hours requests (e.g., scheduling around late sleepers)
  • Multiple reports of unannounced water shutoffs; one resident experienced two-day shutoff after maintenance work
  • Wasp nest near unit took multiple work orders before resolution
  • Fire alarm in vacant unit took three days and multiple complaints to stop

Resident ratings

Affordable & Section 8 Housing
Low cost and central location offset by roach problems despite pest control, water shutoffs without notice, and slow response to common-area hazards.

How it stacks up

  • Rated 4 against a 3.93 average across the 213 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

What keeps coming up

bike trail accessclean apartmentsproximity to downtownhelpful staffaffordablepest controlinformative staffgrillshomelesshelpfulness

How we scored this

How We Score
Star rating 33
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
84
4
9
3
3
2
3
1
24

FAQ

Does the complex offer in-unit washer and dryer?
Yes, units come with in-unit washer and dryer.
How quickly does maintenance respond to requests?
Response varies. Management will accommodate scheduling requests (e.g., afternoon rather than early morning), but common-area issues like fire alarms or wasp nests have taken multiple complaints and days to resolve.
Does the complex have a pool?
Yes, there is a pool on the grounds; however, residents note the lack of safety rails for entry.
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Last updated 2026-07-17