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Ekos City Heights Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 67 Google reviews · How we rank ›

4.6(67) 81 composite score See reviews on Google ✓ Google-verified
Senior Living ApartmentsPet-Friendly Apartments
Ekos City Heights Apartments
Location
Franklin Park, Austin
Services
Senior Living Apartments, Pet-Friendly Apartments
Reviews
67
Best for
Seniors and pet owners seeking community engagement and attentive, transparent leasing support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently highlight the exceptional leasing team, particularly Sabrina, whose patience and responsiveness made application and move-in straightforward. The community itself draws praise for weekly social events, resort amenities, and a welcoming atmosphere for both families and retirees.

New management has driven recent improvements, and the property offers modern finishes alongside perks like eight weeks free and no upfront fees. Clean common areas, an active pool scene, and on-site staff presence create a sense of belonging that resonates across reviews.

Praised for
  • staff kindness and professionalism
  • smooth application and move-in process
  • strong sense of community and events
  • modern amenities and clean spaces
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenitiesquiet-community
Best for: Seniors and pet owners seeking community engagement and attentive, transparent leasing support.

What this place gets right

  • dedicated, responsive leasing team
  • move-in incentives (eight weeks free reported)
  • active community events and social programs
  • wheelchair-accessible facilities and on-site maintenance

Before you tour or apply

  • Sabrina and Veronica named as leasing agents praised for patience and responsiveness
  • eight weeks free and no money upfront move-in offer mentioned
  • weekly on-site social events
  • on-site management team consistently present
  • resort-style pool and clean community spaces

Resident ratings

Senior Living Apartments
Residents praise welcoming atmosphere, weekly social events, and sense of community that appeals to retirees.
Pet-Friendly Apartments
Marketed as pet-friendly community; reviews do not detail specific pet policies or experiences.

How it stacks up

  • Rated 4.6 against a 4.21 average across the 78 senior living apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

What keeps coming up

helpful teamsenior communityadmission processinformative stafftouringsense of communityfriendly stafffloorenvironmentkindness

How we scored this

How We Score
Star rating 63
Review volume 80
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Breaking down the ratings

5
58
4
1
3
2
2
3
1
3

FAQ

Is there a move-in special?
Yes, the property offers eight weeks free and no money upfront, according to recent reviews.
What social activities are available?
Weekly on-site events are held; reviewers mention these as a key draw, though specific activities are not detailed in reviews.
Is the building wheelchair accessible?
Yes, the property has wheelchair-accessible entrances, parking, and restrooms, plus an elevator and business center.

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Last updated 2026-09-08