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Agave at South Congress Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 163 Google reviews · How we rank ›

3.8(163) 69 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Agave at South Congress Apartments
Location
South Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
163
Best for
Pet owners and professionals seeking responsive management in South Austin near downtown.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Staff including Emily, Mei, and Juan earn consistent praise for responsiveness and warmth; maintenance responds to work orders within hours and the property stays clean. Pool, gym, and game lounge draw repeat praise. Safety concerns and disputes over ESA documentation and move-out carpet charges surface in a small share of reviews.

Pet owners should verify the ESA approval process upfront. A handful of residents report feeling unsafe on the grounds. One resident paid an unexpected $500 carpet charge at move out despite prior shampooing.

Praised for
  • responsive maintenance and quick repairs
  • welcoming and attentive leasing staff
  • well-maintained property and amenities
  • convenient South Congress location
Watch-outs
  • security concerns and safety incidents
  • disputed ESA policy enforcement
  • unexpected move-out charges for carpet
responsive-managementfriendly-staffwell-maintainedsafe-secure
Best for: Pet owners and professionals seeking responsive management in South Austin near downtown.
Think twice if: You have safety concerns about the neighborhood or need clear ESA policy confirmation before signing.

What this place gets right

  • Staff responsiveness and personal attention from named leasing team
  • Quick maintenance response times
  • Pool, fitness center, and pet spa amenities

Before you tour or apply

  • Named staff praised: Emily, Mei, Juan, Jared, Yunielbi
  • Pet spa available on-site
  • AC repairs completed within hours of work order submission
  • Free coffee offered at front desk
  • Move-out carpet charge dispute: $500 assessed despite resident shampooing

Resident ratings

Luxury Apartments
Residents consistently report excellent maintenance responsiveness and clean, attractive common areas.
Pet-Friendly Apartments
Pet spa available, but ESA approval process appears inconsistent and needs clarification.

How it stacks up

  • Rated 3.8 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

What keeps coming up

poolvalet trashfriendly staffclean facilitycarpetwasherwelcoming atmospheremove in processleasing processpride in community

How we scored this

How We Score
Star rating 22
Review volume 96
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
99
4
14
3
6
2
12
1
32

FAQ

How fast does maintenance respond to repair requests?
One resident reported AC repair completed within hours of submitting a work order.
What pet amenities are available?
The business operates an onsite pet spa. ESA approval requires a doctor's note, though standards appear to vary.
What's the location like for getting around?
Residents praise proximity to downtown, South Congress Ave, grocery stores (HEB, Fiesta), gyms, and restaurants. Near I-35 and McKinney Falls State Park.

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Last updated 2026-09-22