Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
Agave at South Congress logo

Agave at South Congress

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 159 Google reviews · How we rank ›

3.8(159) 70 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Agave at South Congress
Service
Luxury Apartments
Reviews
159

What we found

Long-term and new residents consistently praise the staff response to requests and the upkeep of grounds and facilities. Management names like Emily, Mei, and Jared appear across multiple five-star reviews for attentiveness during move-in and day-to-day living.

However, a small share of reviewers raise safety concerns without detail, and noise has been flagged as a topic. Maintenance staff like Juan and Yunielbi are noted for speed and competence, and the pool, gym, and clubhouse draw repeated compliments.

Praised for
  • responsive staff and management
  • fast maintenance response
  • clean, well-maintained grounds
  • friendly leasing team
  • nice pool and amenities
Watch-outs
  • safety concerns
  • noise level
  • golf cart safety
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenities
Best for: Professionals seeking luxury living near downtown with responsive management and quick maintenance service.
Think twice if: Those concerned with safety or noise should ask directly about security protocols and soundproofing specifics.

What this place gets right

  • named responsive staff (Emily, Mei, Jared, Juan, Yunielbi)
  • fast maintenance response times
  • clean, well-maintained grounds and pool
  • smooth move-in process

Before you tour or apply

  • Staff: Emily (manager), Mei (leasing agent), Jared, Juan and Yunielbi (maintenance); known for responsiveness and attentiveness during move-in and ongoing service
  • Maintenance completes AC repair same-day after work order
  • Free coffee offered at front desk
  • Community events organized regularly

Resident ratings

Luxury Apartments
Residents praise professional staff, fast maintenance response, clean upkeep, and welcoming move-in experience; safety and noise raised in minority of reviews.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What keeps coming up

noise levelpoolvalet trashfriendly staffclean facilitycarpetfast maintenancewasherwelcoming atmospheremove in process

How we scored this

How We Score
Star rating 22
Review volume 96
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
93
4
14
3
6
2
12
1
34

FAQ

How fast is maintenance response?
AC units are repaired within hours of submitting a work order. Maintenance staff are described as prompt and responsive.
What is the move-in experience like?
Multiple reviewers report smooth move-in handled by staff including Mei, Emily, and Jared, who are described as welcoming and attentive.
What amenities are available?
24-hour fitness center, pool, clubhouse, game lounge with billiards, pet spa, in-home laundry, and business center.
Request a quote

Similar apartment complexes nearby

Avana SoCo
65

Avana SoCo

3.8(448)✓ Google-verified

Management and maintenance underwent major overhaul roughly 18 months to 2 years ago, with Jerry Nance as head of maintenance and new office staff delivering markedly faster responses and professionalism. Earlier residents faced months of delays, poor communication, and safety concerns around car theft and break-ins that persist. Current tenants praise responsive staff and quick fixes; longer-term residents describe a significant upturn, though some lingering issues like inconsistent valet trash and landscaper carelessness remain.

Luxury Apartments
View profile
Stassney at SoCo
62

Stassney at SoCo

3.6(259)✓ Google-verifiedPublishes prices

Staff-especially leasing agents Ismaray, Norma, and Lupe-make a strong impression with attentiveness and warmth; move-in goes fast and tenants praise spacious units in a safe area with solid value. Maintenance, however, divides opinion: some cite quick fixes and responsive technicians like Reyes, but others report weeks-long delays on simple repairs and unresolved requests lingering since fall, plus unclear utility billing frustrations. The 3.6 rating reflects this split. Half the reviews are five stars, driven by staff interactions and first impressions. But persistent maintenance and billing issues push engaged tenants to one star, suggesting post-lease experience lags the welcoming onboarding.

Luxury Apartments
View profile
Sur512
61

Sur512

3.6(345)✓ Google-verified

Leasing staff make a strong first impression: Rashod, Miriam, and their team earn consistent five-star praise for professionalism, warmth, and hands-on help during tours and moves. The units themselves are well-appointed with stainless-steel appliances, granite counters, and resort-style pools. However, the property unravels after move-in. Residents report slow or absent management response to serious issues: unattended emergency maintenance calls, broken elevators left offline for days, water damage with no resolution, and fire alarms triggered by shower steam. Security concerns dominate later reviews: car break-ins, unsecured building doors that open from inside with no lock, homeless people wandering hallways, and garage doors randomly left open 24/7. Communication is a bottleneck. The AI phone system disconnects calls; emails go unanswered for days or ignored entirely. Several residents describe feeling unheard on critical problems, leading them to drop ratings mid-lease. Avoid the South Building if possible; the North Building is reported as better-maintained. Expect to advocate loudly and document everything. South building experiences more security issues and maintenance problems; North building pool and upkeep are more reliable. Pet policies are flexible if you obtain an ESL letter. Frustration peaks when promised resolutions do not materialize: one resident was locked out for four hours with no apology from management; another had a security deposit held despite a written agreement to the contrary. This is a paradox: the leasing team is the best part; living here is a long complaint.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17