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Wildwood Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 423 Google reviews · How we rank ›

3.9(423) 72 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Wildwood Apartments
Location
St. Johns, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
423
Best for
Pet owners and renters who value attentive, friendly leasing staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-28.

What we found

Staff at Wildwood consistently earn genuine praise for kindness and responsiveness. Jocelyn, Jareny, Yoselin, and others in the leasing office are named repeatedly for paperwork help, lease renewal, and move-in support. The complex itself feels welcoming and pet-friendly, with a pool and picnic areas.

Maintenance remains a softer spot. One resident flagged slow attention to maintenance orders, and mold and pest control appear as background concerns in Google's topic extraction. For those prioritizing stellar staff interaction and move-in ease, the experience lands strong. For renters who value fast maintenance turnaround, this deserves closer inspection.

Praised for
  • friendly, helpful staff (especially leasing team)
  • knowledgeable service
  • welcoming community
  • pet-friendly amenities
Watch-outs
  • maintenance response slow or inadequate
  • pest control issues
friendly-staffresponsive-managementgood-valuequiet-community
Best for: Pet owners and renters who value attentive, friendly leasing staff.
Think twice if: Maintenance responsiveness has been inconsistent; confirm response times before signing if quick fixes matter to you.

What this place gets right

  • staff go the extra mile during move-in and lease renewal
  • pet-friendly design
  • pool and outdoor spaces
  • business center and utilities included

Before you tour or apply

  • Jocelyn, Jareny, Yoselin praised repeatedly for leasing and move-in support
  • Maintenance app available but not consistently praised
  • Mold and pest control flagged in review topics

Resident ratings

Pet-Friendly Apartments
Residents appreciate the pet-friendly policy; no specific complaints about pet housing
Luxury Apartments
Welcoming complex with good amenities; staff stand out more than the units themselves

How it stacks up

  • Rated 3.9 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

What keeps coming up

helpful staffclear property management teamclean propertyleasing office staffpest controlfireplacelease renewalmoldpoolscleanliness

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Breaking down the ratings

5
292
4
13
3
8
2
12
1
98

FAQ

Is Wildwood really pet-friendly?
Yes. Their website lists pet-friendly housing as a service, and they have no pet-related complaints in reviews.
How long does maintenance typically take?
One recent review noted maintenance "wasn't great" and flagged slow attention. The business has a maintenance app, but response times are not detailed in reviews.

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The Vue
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Staff like Laura and Julian earn consistent praise for professionalism and knowledge during tours, and recent residents love the modern layouts, in-unit washers, and amenities. However, a year-round pattern of unaddressed maintenance failures, roach infestations, non-functional AC and pool, and unresponsive office staff dominates later complaints, creating a stark divide between what the leasing team promises and what residents experience after move-in. The property struggles with basic upkeep: pest control rarely arrives despite payment, bathrooms peel, appliances misfunction within days, and management either ignores requests or sends unprepared technicians. Several residents report extreme frustration with locked-out units and debt collection tactics that contradict the welcoming tours.

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Heights at the Cameron
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Heights at the Cameron

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Recent residents credit staff like Claudia and Yunier for patient, compassionate leasing assistance, including help for applicants with poor credit or homelessness. Maintenance improved under newer staff like Leticia. Older complaints cite severe pest problems, unresponsive phones, and three-month maintenance delays; current reviews suggest management has shifted toward faster responses.

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Most recent reviews flag serious maintenance failures, unresponsive staff, and safety issues. One reviewer reported no hot water since move-in; another found non-functional air conditioning, broken outlets, and stove on arrival despite move-in fees. Pest infestations, neighborhood noise, constant package theft, and transient foot traffic appear repeatedly. Two isolated five-star reviews from years ago mention quiet and cleanliness, but 35% one/two-star ratings and 59% five-star reflect extreme polarization, with the weight of current complaints centered on habitability, management accountability, and security.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-08