Austin Apartment Reviews Guide
Menu
Village at Collinwood logo

Village at Collinwood

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 48 Google reviews · How we rank ›

3.9(48) 66 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Village at Collinwood
Service
Luxury Apartments
Reviews
48

What we found

Residents consistently praise the leasing team-Keno, Marcos, and others stand out for patience and care, especially when helping seniors through the move-in process. Recently renovated units and a stable maintenance crew keep the property in good shape; the quiet setting and senior-friendly amenities appeal to many.

However, elevator breakdowns recur, and management enforcement feels uneven. A few residents report being threatened with lease violations over minor issues like plants, plus parking tow disputes. Staff warmth is real, but enforcement of rules can feel picky and unwelcoming to some.

Praised for
  • attentive leasing staff
  • recently renovated apartments
  • quiet community feel
  • friendly and responsive management
  • good amenities for seniors
Watch-outs
  • elevator maintenance issues
  • inconsistent management enforcement
  • noise complaints during construction
  • towing and parking disputes
responsive-managementwell-maintainedquiet-communityfriendly-staffrenovated-unitsslow-maintenance
Best for: Seniors and families seeking quiet, recently updated apartments with patient, personal leasing support.
Think twice if: Elevator maintenance has been recurring; management rule enforcement can feel picky and inconsistent toward residents.

What this place gets right

  • attentive leasing agents known by name
  • recently renovated apartment units
  • stable maintenance staff tenure
  • quiet senior-friendly community

Before you tour or apply

  • Leasing agent Keno praised repeatedly for patience and care with elderly residents
  • Manager Abbygayle noted for attentiveness
  • Marcos credited for patient move-in assistance
  • Recent apartment renovations mentioned
  • Maintenance crew has remained stable for multiple years
  • On-site salon and fitness center present
  • Recurring elevator breakdowns noted in reviews

Resident ratings

Luxury Apartments
Newly updated units and spacious layouts praised; recurring elevator maintenance issues and inconsistent lease enforcement discourage some residents.

How it stacks up

  • Rated 3.9 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

What keeps coming up

updated apartmentsspacious unitelderly carequiet communityattentive managerwelcoming atmosphereleasing stafffloorsgateshelpful staff

How we scored this

How We Score
Star rating 29
Review volume 73
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
29
4
3
3
4
2
5
1
7

FAQ

Are there amenities for seniors?
Yes. The business lists planned social activities and amenities tailored to seniors. Reviewers confirm a quiet setting and staff support, though it caters to mixed ages.
Have the apartments been recently updated?
Yes. Multiple recent reviewers confirm apartments have been renovated and are updated with new finishes and layouts.
Can I bring pets?
The business's website states the community is pet-friendly, but reviewers do not discuss pet policies in detail.

Similar apartment complexes nearby

Villas de la Plaza
88

Villas de la Plaza

4.8(155)✓ Google-verified

Residents consistently describe spacious, clean units and a moving experience made effortless by staff who listen without rushing. Leo, Amy, and Yimmy earn repeated praise for patience, professionalism, and genuine care for the community. Amenities include a pool, dog park, barbecue area, and pet-friendly policy. The property feels well-maintained, and leasing is handled as a low-stress transaction rather than an ordeal.

Luxury Apartments
Aviva at North Plaza
60

Aviva at North Plaza

3.5(316)✓ Google-verified

Leasing tours here stand out: staff like Hany and Modesta move applicants through quickly and make genuine connections. Units are clean and spacious, with active amenities. But long-term residents report serious gaps: pest control promises go unfulfilled, broken appliances sit unrepaired, and the front desk treats residents as lower priority than prospective tenants. Maintenance technician Darrien responds fast when called. However, reviews from unhappy residents clash sharply with five-star tour experiences. Persistent complaints about mold, roaches, and unresolved maintenance requests suggest the property looks better on move-in than it functions over time.

Luxury Apartments
Longspur Crossing
58

Longspur Crossing

2.8(152)✓ Google-verified

Long-term residents praise the maintenance team and quiet atmosphere, but many new and departing tenants report shocking encounters with management over fees and lease enforcement. Security complaints about break-ins and fence breaches, combined with allegations of sudden non-renewals and dismissive handling of safety concerns, dominate negative reviews. One 16-year resident and a handful of satisfied tenants offer counterpoint, but the pattern suggests experience varies sharply by management interaction and tenure.

Luxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17