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The Garrison

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 42 Google reviews · How we rank ›

4.3(42) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
The Garrison
Location
South Lamar, Austin
Service
Pet-Friendly Apartments
Reviews
42
Ranking
#62 in Pet-Friendly Apartments
Best for
Pet owners and renters seeking a quiet, close-knit South Austin community with attentive management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise The Garrison for its quiet, neighborly vibe and the notably responsive property manager Taylor, who handles lease transitions and maintenance requests with flexibility and speed. The complex appeals to long-term renters (many living there 3-7 years) who value the clean, renovated units, reliable maintenance team, pool and dog park amenities, and walkable South Austin location near Radio Coffee and Dan's.

Praised for
  • responsive property manager Taylor
  • quick and friendly maintenance
  • quiet, tight-knit community
  • well-maintained pool and dog park
  • clean units and renovated finishes
Watch-outs
  • thin windows let in street noise
responsive-managementwell-maintainedquiet-communityfriendly-staffclean-common-areasgood-value
Best for: Pet owners and renters seeking a quiet, close-knit South Austin community with attentive management.
Think twice if: Windows are thin; street noise from South Lamar may be audible despite thick walls between units.

What this place gets right

  • Property manager Taylor handles move-ins and requests with flexibility and speed
  • Quiet, tight-knit community with long-term residents
  • Clean, renovated units with working appliances and HVAC
  • Pool and dog park heavily used and well-maintained

Before you tour or apply

  • Property manager Taylor credited by name across multiple reviews for responsive, flexible lease and move-in handling
  • Maintenance team described as prompt and helpful across 7+ year tenancies
  • Pool and dog park noted as regularly clean and well-maintained
  • Units renovated; appliances and HVAC reported as functioning well
  • Complex described as small, under 100 units implied

Resident ratings

Pet-Friendly Apartments
Dog park is clean, well-maintained, and well-used; residents report dogs enjoying play and fetch.

How it stacks up

  • Rated 4.3 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

What keeps coming up

homey atmosphereclose to downtownquiet spotquiet complexdog parkpoolrenovatedcleanlinesssmall complexneighbors

How we scored this

How We Score
Star rating 46
Review volume 71
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Breaking down the ratings

5
29
4
6
3
1
2
2
1
4

FAQ

What is the starting rent at The Garrison?
Studio and 1-bedroom units start at $999 and $1,199 respectively, plus a $50 application fee and $250 security deposit.
Is The Garrison a good fit for dog owners?
Yes. The complex has a dog park that residents say is clean and well-maintained, and multiple reviews note dogs enjoying fetch and play there.
How long do residents typically stay at The Garrison?
Multiple reviews mention tenancies of 3, 4, 5, 6, and 7+ years, suggesting strong resident retention and satisfaction.

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Artisan at South Lamar leaves residents sharply divided. Long-term tenants and those who worked closely with leasing staff praise the quiet setting, responsive maintenance crew, and personal attention from managers like Heather and Chloe. Pools, gym, and community feel are consistent highlights for satisfied residents. A significant group moved in during recent renovations and encountered unfinished units, mold in ventilation, cockroach infestations, and poor pre-move communication. One disabled resident reported unmet ADA needs and staff dismissiveness. While some issues resolved quickly, others persisted despite multiple service calls and inspections.

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Most residents praise the location near Zilker Park, attentive maintenance team (repairs within 24 hours), and welcoming leasing staff like Justin, Madelyn, and Nash. The two dog parks stand out for pet owners, and monthly resident events build community. However, multiple reviewers report recurring problems: packages stolen from mail room, broken garage security, thin walls audible to neighbors, and slow elevator repairs. One prospective tenant faced missed appointments, a unit with a moisture-damaged window, and a delayed refund. The building feels well-maintained on the surface but struggles with security and follow-through. Staff like Greyson and Austin earn praise for responsiveness, yet management has lost trust with some long-term residents over unresolved theft and towing disputes. Pet owners and socially active renters tend to have positive stays; those prioritizing quiet or security should look elsewhere.

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Most residents praise the maintenance crew's speed and friendliness, and enjoy the quiet, clean grounds with strong community events. The leasing process runs smoothly, and staff like Kassandra and Stacy earn consistent recognition for helpfulness. However, persistent hot water loss, repeated water shutoffs lasting days or weeks, poor crisis communication, and a gap between marketed luxury positioning and actual service reliability frustrate longer-term residents. Some report billing disputes over wear-and-tear charges, and the front office tone shifts from welcoming to dismissive when problems arise.

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Last updated 2026-09-22