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The Element

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 116 Google reviews · How we rank ›

4.3(116) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Element
Service
Luxury Apartments
Reviews
116

What we found

Staff at the leasing office earn consistent praise for going above and beyond during the move-in process, with named staff like LaShawn and María Mercedes Olmedo earning special mention for attention and professionalism. However, parking enforcement is contentious, towing occurs even for registered vehicles in overflow areas, and a handful of residents report billing discrepancies and inconsistent lease enforcement that undercut the welcoming experience.

Recent shift: Parking and billing issues surfaced 9-11 months ago; property manager has been responsive to at least one parking complaint, adding spaces and negotiating tow discounts.

Praised for
  • welcoming and attentive leasing staff
  • quick and efficient maintenance response
  • smooth lease process
  • staff named LaShawn and María Mercedes Olmedo go above and beyond
Watch-outs
  • predatory tow service for parking violations
  • inconsistent rent charges
  • noise policy enforcement inconsistent among residents
  • safety concerns raised
responsive-managementfriendly-staffparking-issuesslow-maintenance
Best for: Renters seeking a welcoming office experience and reliable maintenance in a newer complex.
Think twice if: Sensitive to parking enforcement; verify visitor parking spot availability and towing policies before signing.

What this place gets right

  • named leasing staff known for proactive service
  • quick maintenance response times
  • smooth move-in experience

Before you tour or apply

  • LaShawn and María Mercedes Olmedo named as standout leasing staff members
  • Property manager proactively worked with tow service to negotiate discounts and add more visitor parking after complaints
  • 24/7 fitness center and business center available
  • 8 visitor parking spots listed for entire property at time of complaint

Resident ratings

Luxury Apartments
Leasing staff create warm, welcoming experience; parking enforcement and billing accuracy are weak points

How it stacks up

  • Rated 4.3 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

What keeps coming up

pool viewcute apartmentsstaff attentionwelcoming staffhelpful staffinformative staffsmooth processwarm welcomefeeling at homeanswered questions

How we scored this

How We Score
Star rating 50
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
93
4
3
3
3
2
1
1
16

FAQ

Does The Element have accessible parking and entrances?
Yes, the complex has wheelchair-accessible entrance and parking lot.
What is the visitor parking policy?
The property has a VRR parking website for registration; registered visitors can park in designated spots, but towing occurs for unregistered or overflow parking. A property manager has worked to add more visitor parking after resident complaints.
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Last updated 2026-07-17