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Hillside on Parmer Lane

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 29 Google reviews · How we rank ›

3.4(29) 55 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Hillside on Parmer Lane
Service
Luxury Apartments
Reviews
29

What we found

The leasing team (Grace, Brittany) earns consistent praise for friendliness and clear answers before signing. Maintenance tech Martins is noted for going above and beyond. The apartments themselves are clean, well-lit, and situated in wooded surroundings with solid amenities.

Severe soundproofing flaws plague the experience. Residents report hearing every footstep, door, and drawer from upstairs neighbors; water damage appears within weeks of move-in and remains on hold; pest control paid service executes only once despite monthly claims. Management communication breaks down after lease signing, with fines piling up and safety complaints ignored.

Praised for
  • leasing team friendliness and responsiveness
  • maintenance staff attentiveness (Martins, Grace, Brittany)
  • well-designed units with natural light
  • community amenities and wooded setting
Watch-outs
  • poor soundproofing between units
  • slow or unresponsive maintenance on water damage and structural issues
  • inconsistent management communication and follow-through
  • pest control service gaps despite paid coverage
  • low-quality construction and move-in condition problems
friendly-staffresponsive-managementwell-maintainedpoor-soundproofingslow-maintenanceunresponsive-maintenance
Best for: Professionals relocating who prioritize leasing support and amenities over long-term peace.
Think twice if: Sensitive to noise, have plumbing concerns, or need proactive management after move-in.

What this place gets right

  • leasing staff professionalism and accessibility
  • well-lit floor plans and wooded setting
  • named maintenance technician (Martins) who exceeds expectations
  • current move-in specials: up to 10 weeks free rent, $500 gift card, $0 admin fee, $0 security deposit

Before you tour or apply

  • Leasing team: Grace, Brittany (tour and move-in process)
  • Maintenance technician: Martins (praised for above-and-beyond service)
  • Move-in issues documented: broken AC, water heater, windows, missing fixtures
  • Water damage (puddles, wall seepage) reported within first month on occupied units
  • Pest control: paid service but only one visit documented; roaches, spiders, gnats reported
  • Secondary parking service requires separate registration; at least one towing without warning
  • Soundproofing: repeated complaints of hearing upstairs neighbor footsteps, music, talking clearly

Resident ratings

Luxury Apartments
Staff charm during leasing stage fades post-move-in; construction quality and soundproofing issues undermine premium pricing.

How it stacks up

  • Rated 3.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 8% of the businesses in this directory.

What keeps coming up

beautiful apartmentsproperty tourleasing teamwelcoming staffamenitiesfloorroominformationtourstaff

How we scored this

How We Score
Star rating 12
Review volume 64
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
2
3
1
2
1
1
10

FAQ

Are there current move-in specials?
Yes. Their website advertises up to 10 weeks free rent, a $500 gift card, $0 administrative fee, and $0 security deposit with approved credit. An additional $250 rent credit applies if you move by July 4th.
Who should I contact during the leasing process?
Reviewers named Grace and Brittany as exceptionally responsive leasing staff who answer questions thoroughly and guide the tour and signing process.
What are the soundproofing conditions between units?
Multiple residents report hearing upstairs neighbors clearly: footsteps, doors opening, drawers, dropped items, and music or talking. Several mention feeling the apartment shake and losing sleep.

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Luxury Apartments

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Last updated 2026-07-17