Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.
Staff stars like Taeya and Amanda earn consistent five-star praise for patient, friendly service during leasing. New management and maintenance crews are visibly improving the property. However, long-term residents report chronic roach infestations and mold that return despite pest control visits, overflowing trash, dirty common areas, and unanswered phone calls. Safety concerns and vehicle break-ins kept some from renewing.
The gap is stark: recent reviews of the leasing experience shine, but accounts from residents living months on-site paint a darker picture of maintenance execution and office follow-through. Location on Austin's far Eastside also brings inconvenience for shopping, and neighbors describe noise and disturbances that disrupt sleep.
All four reviews are five-star. Residents and tours mention staff warmth and quick maintenance response, with particular praise for Ariana, Amber, and Ronya. Units are described as cute and well-kept. Data is limited to four reviews.
Move-in is seamless, with staff like Alyssa and Ashley handling paperwork and tenant questions thoroughly. Units arrive immaculate, maintenance responds quickly to requests, and the gym and clubhouse stay clean and uncrowded. The community feels peaceful and welcoming. A handful of residents flagged gate sensor issues and occasional pool noise, but overall sentiment reflects genuine appreciation for staff kindness and property upkeep.
Most residents rave about the staff, particularly Vanessa, Andrea, and Cheyenne, who make leasing seamless and create a welcoming first impression. But those who stayed longer report serious friction: thin walls amplify neighbor noise and barking dogs around the clock, ongoing construction in some buildings disrupts work-from-home routines, and management does not follow through on complaints about theft or odors. The complex is modern and clean at move-in, yet trash accumulation and security gaps emerge as living issues. The property suits people who value a polished first experience and don't work from home. Pet owners should know the $20 monthly pet rent exists alongside a $200 deposit and fee, and should expect neighbor dogs to be audible. Building 7 drew specific complaints about construction. Staff named include Vanessa, Andrea, Cheyenne, and Community Manager Audrey.
Last updated 2026-09-08
