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San Gabriel Square

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 68 Google reviews · How we rank ›

2.7(68) 47 composite score See reviews on Google ✓ Google-verified
Student Housing
San Gabriel Square
Location
West University, Austin
Service
Student Housing
Reviews
68
Ranking
#247 in Student Housing
Best for
students seeking affordable housing within walking distance of UT Austin

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-24.

What we found

Reviewers praise San Gabriel Square for its UT-adjacent location, low rent, and genuinely warm front-desk staff-especially Zoe, who speaks Spanish and answers questions patiently. However, a sharp recent turn: multiple tenants report widespread roach infestations even in clean units, non-functional washers leaving stains, no in-unit thermostats, and erratic water temperature. Move-out charges ($460+) and $75 admin fees frustrate departing residents. Maintenance does respond on some issues, but structural pest and mechanical problems persist unresolved.

Recent shift: Sharp negative turn in recent weeks: move-out fee complaints in the last 2 weeks; roach and maintenance issues persist but stood out more prominently in the past 4-6 months. Earlier 5-star reviews (4+ months old) focused on leasing staff and location; recent 1-star reviews center on unit conditions and fees.

Praised for
  • friendly front-desk staff (Zoe/Zoey/Stephanie)
  • responsive maintenance and pest control
  • central location near UT
  • affordable pricing
Watch-outs
  • severe roach infestation across units
  • excessive move-out cleaning and admin fees
  • broken laundry machines with residue damage
  • no temperature control; water pressure issues
  • maintenance gaps (heater repairs)
  • parking enforcement unclear
friendly-staffpest-problemspoor-soundproofingslow-maintenanceoverpriced
Best for: students seeking affordable housing within walking distance of UT Austin
Think twice if: roach infestations and move-out fees have been ongoing; budget for potential maintenance delays and high laundry costs

What this place gets right

  • walking distance to UT Austin
  • bilingual front-desk staff
  • free on-site parking
  • responsive maintenance team

Before you tour or apply

  • Front desk staff member Zoe/Zoey speaks Spanish and is consistently praised for patience and customer service
  • Move-out charges reported at $460+ plus $75 admin fee
  • Laundry machines cost roughly $4 per load; multiple machines frequently broken and have left black residue on clothes
  • No in-unit thermostats; tenants cannot control temperature independently
  • Roach infestations reported in bedrooms and other areas despite residents being clean and using exterminators
  • Water pressure and temperature fluctuate dramatically during showers
  • Heater repairs delayed throughout winter months

Resident ratings

Student Housing
Praised for location and price; undermined by pest infestations, maintenance gaps, and high move-out fees that frustrate departing tenants.

How it stacks up

  • Rated 2.7 against a 3.98 average across the 247 student housing businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

What keeps coming up

close to bus stopsclose to campusaffordabilityair conditioningclose to restaurantscentral locationkind staffvalue for moneycleandesk staff

How we scored this

How We Score
Star rating 0
Review volume 80
Review recency 100
Review sentiment 32
Profile completeness 75
Verification 30

Breaking down the ratings

5
24
4
4
3
1
2
6
1
33

FAQ

How close is San Gabriel Square to UT Austin?
Four blocks away; reviewers describe it as five minutes by foot or bike.
What are move-out charges like?
Recent tenants report $460 cleaning fees plus a $75 admin fee, even after cleaning the apartment themselves.
Are there roach problems?
Yes; multiple recent reviews describe widespread infestations in bedrooms and living spaces, unresolved even with professional pest control.

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Last updated 2026-09-22