1
17 low data
1-35
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Rock 35
Luxury ApartmentsPet-Friendly Apartments
- Location
- Hunters Ridge, Round Rock
- Services
- Luxury Apartments, Pet-Friendly Apartments
- Reviews
- 59
- Best for
- Pet owners seeking luxury amenities and willing to verify current pest control and management responsiveness before signing.
Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.
What we found
Rock 35 draws strong praise from residents who encounter Pearl and her team: one reviewer noted new appliances, thorough care, and maintenance willing to help with flat tires. Yet the complex carries serious red flags. Multiple residents report cockroaches and mice, delayed deposit returns, and office staff dismissing complaints or behaving disrespectfully. The 3.1 rating across 59 reviews masks a sharp split: 41% five-star but 42% one- and two-star, suggesting your experience here depends heavily on management responsiveness and whether pest issues have been resolved.
Praised for
- responsive management (Pearl praised by many)
- clean and well-maintained units (when happy)
- helpful maintenance staff
- quiet, peaceful area
Watch-outs
- pest problems (cockroaches, mice)
- unprofessional office staff interactions
- deposit refund delays
- safety concerns
responsive-managementpoor-communicationclean-common-areaspest-problemsfriendly-staffslow-maintenance
Best for: Pet owners seeking luxury amenities and willing to verify current pest control and management responsiveness before signing.
Think twice if: Pest issues and unprofessional staff interactions were recurring complaints. Call the leasing office to confirm current management and maintenance protocols before committing.
What this place gets right
- Pet-friendly with dedicated dog park
- 24-hour emergency maintenance on-call
- In-unit washer-dryer and private outdoor space
- Accessible entrances and parking
Before you tour or apply
- Pearl identified as a responsive leasing manager by multiple reviewers
- 24-hour emergency maintenance staffing mentioned
- Maintenance team noted helping with non-standard requests (flat tire assistance)
- Cockroach and mouse infestations reported by multiple residents in separate periods
- Deposit refunds delayed past stated 3-5 business day window
Resident ratings
- Luxury Apartments
- Unit finishes praised when maintained, but pest problems and maintenance delays undercut the luxury positioning
- Pet-Friendly Apartments
- Dog park available, but no specific resident feedback on pet policies or amenities beyond acknowledgment of pets living on-site
How it stacks up
- Rated 3.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
- Has more Google reviews than 23% of the businesses in this directory.
What keeps coming up
cozy placeleaseoffice staffoverall experiencepaintmanagerpearlofficemaintenancestaff
How we scored this
How We Score Star rating 0
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Breaking down the ratings
5
24
4
7
3
3
2
2
1
23
FAQ
- What is the starting rent?
- Their website lists rates as low as $999 for apartments.
- Does Rock 35 welcome pets?
- Yes. The complex welcomes pets and has a dedicated dog park on-site.
- Is there on-site maintenance available?
- Yes, the complex offers 24-hour emergency maintenance.
Similar apartment complexes nearby
17 low data
Casa
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
67
Derby Park Apartments
4.0(248)✓ Google-verified
Recent positive reviews highlight strong customer service from new management, particularly Yansi and Veronica, alongside reported renovations and quick maintenance response. However, a detailed account from a two-year resident describes serious problems: multiple water leaks, a falling AC vent that caused injury, bed bug infestation treated only once despite ongoing bites, cockroach infestations, disputed charges totaling nearly $1,000, and a wrongful vehicle towing. The stark divide between recent five-star reviews and older complaints suggests significant management or ownership changes have begun repairs, though past tenant harm and ongoing maintenance credibility remain concerns. The business claims equal opportunity housing and handicap-friendly operations. Staff including Yansi Diaz and Veronica are consistently named in positive reviews. Complainants raised alarm about potential fake reviews and mentioned neighbors willing to provide statements about conditions. One recent tenant disputes higher rent than neighbors for comparable units.
Luxury ApartmentsStudent HousingPet-Friendly Apartments