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Rock 35

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 58 Google reviews · How we rank ›

3.1(58) 55 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Rock 35
Service
Luxury Apartments
Reviews
58

What we found

Rock 35 divides sharply: residents praise Pearl and the maintenance team for going the extra mile, and many describe a quiet, welcoming place. But the same office staff member faces repeated complaints about rudeness, slow responses to problems like pest infestations and deposit refunds, and residents report security gaps. At $999 a month for 1-bedrooms, the value proposition hinges heavily on which staff you encounter.

Recent shift: Past reviews (2+ years ago) criticized the same staff member; recent 5-star reviews (past year) reflect positive experiences with the same person or others, suggesting inconsistent management or turnover. Pest complaints span multiple years without resolution mentioned.</shifts> </invoke>

Praised for
  • responsive management
  • friendly staff
  • peaceful community
  • quick maintenance help
Watch-outs
  • pest problems
  • poor office communication
  • disrespectful staff
  • slow refund processing
responsive-managementpoor-communicationpest-problemsfriendly-staffquiet-community
Best for: Pet owners seeking a quiet community with strong maintenance, as long as they connect with helpful staff.
Think twice if: Pest problems reported; office staff responsiveness varies widely. Get clear lease terms and refund timelines before signing.

What this place gets right

  • maintenance goes beyond expectations
  • quiet, peaceful neighborhood
  • responsive management when available
  • pet-friendly with amenities

Before you tour or apply

  • Pearl (staff member) praised for daily phone availability and apartment improvements
  • Maintenance has assisted with non-standard issues like flat tires
  • Cockroaches and mice reported in some units
  • Deposit refunds delayed past stated 3–5 business day window
  • Security concerns mentioned (armed visitors, police response, unvetted access)

Resident ratings

Luxury Apartments
Maintenance and management standouts offset complaints about pests, office communication, and security gaps. Divided resident experience.

How it stacks up

  • Rated 3.1 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 19% of the businesses in this directory.

What keeps coming up

cozy placeleaseoffice staffoverall experiencepaintmanagerpearlofficemaintenancestaff

How we scored this

How We Score
Star rating 0
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
7
3
3
2
2
1
23

FAQ

What is the starting price?
1-bedroom apartments start at $999 per month according to their website.
Do you allow pets?
Yes, Rock 35 is pet-friendly and has a dog park on-site.
Is there on-site fitness?
Yes, there is a fitness studio.

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New management has transformed the property with visible upgrades and staff who go out of their way to help tenants through leasing and maintenance requests. Yansi and Veronica in the office handle renewals and move-ins with care, and maintenance crews respond quickly to repair requests. A recent roach infestation in a move-in unit and chronic dryer failures in the laundromat are notable gaps. Office availability limited to weekdays may inconvenience evening or weekend questions. The bulk of recent praise stems from the management turnover and property refresh.

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Iconic at Round Rock

3.9(14)✓ Google-verified

Staff leadership (particularly Gio) earns consistent praise for professionalism and quick repairs, but recent reviews show a sharp collapse in office communication, maintenance response, and pest control follow-through. Older residents report unresolved roaches, broken amenities, and deposit holds; newer movers cite oven repairs ignored and late fees after move-in date changes.

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Belmont Place Apartments
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Belmont Place Apartments

4.4(255)✓ Google-verified

New management has earned strong loyalty from recent arrivals and long-term residents who praise staff responsiveness and care, particularly leasing manager Veronica. However, long-standing tenants report serious structural decay, persistent pest problems, and maintenance delays that predate the recent ownership change, creating a sharp divide in experience based on when residents moved in and which building they occupy. The complex sits at a crossroads: newer or relocating residents find the location convenient and staff genuinely helpful, while long-term residents document chronic issues (dry rot, rat infestations, inadequate cooling) they say management concealed during tours. Pricing online differs significantly from quoted rates at the property.

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Last updated 2026-07-17