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River Oaks Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 49 Google reviews · How we rank ›

3.4(49) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingStudent HousingPet-Friendly Apartments
River Oaks Apartments
Location
Hancock, Austin
Services
Affordable & Section 8 Housing, Student Housing, Pet-Friendly Apartments
Reviews
49
Best for
UT students and professionals seeking affordable housing within walking distance of campus and downtown.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the staff's attentiveness and the unbeatable location near UT and downtown Austin, with competitive pricing for the area. Maintenance staff like Pepe and Martin handle requests quickly, and leasing agent Toni earns consistent recognition for making the move-in process effortless and professional.

The main friction points are the seasonal heating-AC system that can't switch mid-season, persistent roach presence despite pest control efforts, and the reality of an older building with thinner walls and limited closet space. Residents who accept these trade-offs for the affordable rent and location find it a genuine bargain; those expecting newer finishes are disappointed.

Praised for
  • friendly and responsive staff
  • excellent maintenance team
  • prime location near UT and downtown
  • affordable rent for area
  • clean and well-maintained property
Watch-outs
  • heating/AC chiller system limitations
  • roach infestations
  • poor insulation and soundproofing
  • limited storage space
responsive-managementfriendly-staffclean-common-areaspest-problemsslow-maintenancewell-maintainedgood-value
Best for: UT students and professionals seeking affordable housing within walking distance of campus and downtown.
Think twice if: You need reliable climate control year-round or cannot tolerate occasional roaches; the chiller system switches only twice yearly, and pest issues persist despite treatment.

What this place gets right

  • walkable to UT Campus and downtown
  • free parking, readily available
  • responsive maintenance and friendly staff
  • affordable rent

Before you tour or apply

  • Maintenance staff Pepe custom-built closet systems and fixed furniture damage
  • Maintenance staff Martin repaired sliding doors promptly
  • Leasing agent Toni handles tours and lease negotiations
  • Manager Bruce noted for responsiveness to resident concerns
  • Heating-AC chiller system explained to tenants before lease signing
  • Work orders completed within hours (example: window leak fixed in under 2 hours)
  • Free parking always available; central mail system; pool with retro aesthetic

Resident ratings

Luxury Apartments
Building age and chiller system limitations temper luxury positioning; strong value angle for budget-conscious renters near campus.

How it stacks up

  • Rated 3.4 against a 3.97 average across the 169 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

What keeps coming up

friendly staffclean propertypoolwalkabilitykind staffcalm and quietsquare footagemaintenance teamaffordablecleanliness

How we scored this

How We Score
Star rating 7
Review volume 74
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
25
4
4
3
3
2
1
1
16

FAQ

Can I move in on a different date than my lease start?
Yes. Management has shortened leases and held keys to accommodate staggered move-in dates.
Is parking included?
Yes, parking is free and readily available; spots are consistently open.
How quickly does maintenance respond?
Very quickly. Example: a window leak reported at 7:30 am was fixed by 9:15 am.

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Last updated 2026-09-08