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Rise at the Cameron - Leasing Office

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 86 Google reviews · How we rank ›

4.0(86) 65 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Rise at the Cameron - Leasing Office
Location
Coronado Hills, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
86
Best for
Tenants seeking affordable rent with community engagement in stable situations.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Most five-star reviews praise friendly staff, clean units, and low cost, but recent one-star complaints reveal serious operational gaps: unresponsive maintenance during utility failures, billing disputes, and office closures when tenants need help. The gap between staff responsiveness in stable situations and during crises is stark.

Recent shift: Dramatic decline in past year: recent complaints involve billing errors, unresponsive staff during emergencies, utility failures, and favoritism allegations, contradicting the consistent five-star praise from earlier reviews.

Praised for
  • friendly and responsive staff when engaged
  • clean units and grounds
  • affordable rent
  • attentive management (Claudia named)
  • responsive maintenance (Yunier, Javier named)
Watch-outs
  • unresponsive office and maintenance during crises
  • inconsistent staff attention and favoritism
  • billing and payment disputes
  • pest problems (roaches) not resolved
  • safety and enforcement issues
responsive-managementpoor-communicationwell-maintainedclean-common-areasfriendly-staffunresponsive-maintenance
Best for: Tenants seeking affordable rent with community engagement in stable situations.
Think twice if: Tenants who need reliable office access during emergencies or rapid maintenance responses to urgent issues like utility failures.

What this place gets right

  • affordable luxury apartments
  • named staff with community involvement
  • responsive maintenance staff when available
  • pet-friendly policy with outdoor amenities

Before you tour or apply

  • Manager Claudia noted for friendliness and helping residents access rent assistance
  • Maintenance staff Yunier and Javier praised for upkeep
  • First month free mentioned as move-in incentive
  • Office closures during tenant move-outs reported
  • Hot water and water supply failures not fixed despite multiple contact attempts

Resident ratings

Luxury Apartments
Clean, spacious one-bedroom units praised; billing disputes and utility failures undermine luxury positioning.
Pet-Friendly Apartments
Pet-friendly policy confirmed; no specific pet amenities or complaints mentioned in reviews.

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

What keeps coming up

helpful staffspacious unitsclean propertyfriendly neighborscleanlinessfriendly manageramazing staffrentoffice staffperformance

How we scored this

How We Score
Star rating 33
Review volume 84
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
64
4
2
3
0
2
0
1
20

FAQ

Are pets allowed?
Yes. The business's website lists pet-friendly housing and their Google attributes confirm they welcome pets.
What floor plans are available?
Their website lists studio, one-bedroom, and two-bedroom apartments.
Request a quote

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Vue at the Cameron
51

Vue at the Cameron

3.5(33)✓ Google-verified

Vue at the Cameron struggles with fundamental maintenance failures and livability issues that drive rapid resident turnover. Multiple reviewers report broken appliances at move-in, inadequate repairs, pest problems, and unsafe conditions including transient activity on premises. While one recent reviewer noted quiet surroundings, the overwhelming pattern of one and two-star ratings reflects serious concerns about property upkeep, management responsiveness, and basic habitability that far outweigh isolated positive mentions.

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Heights at the Cameron
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Heights at the Cameron

4.0(40)✓ Google-verified

Leasing staff Claudia and Yunier stand out for patience with applicants facing credit challenges or homelessness. Recent reviews highlight fast maintenance under Leticia. However, older complaints detail pest problems, three-month maintenance delays, and difficulty reaching management by phone. The property appears to have changed hands or improved leadership.

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Azure Apartments
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Azure Apartments

4.1(126)✓ Google-verified

Most residents experience attentive, fast-moving staff and quick fixes when problems arise. Russ Newbanks, Viviana, and Gabi stand out for going beyond standard customer service, answering emails rapidly, and walking applicants through leasing steps with care. Issues surface around amenity access (pool closures), occasional office unavailability for scheduled tours, and one documented pest problem. Management's strong responsiveness mitigates day-to-day friction, but reliability in keeping office hours and amenities open matters for first impressions.

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Last updated 2026-09-22