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Old South Austin Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 25 Google reviews · How we rank ›

4.5(25) 67 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Old South Austin Apartments
Service
Luxury Apartments
Reviews
25

What we found

Old South Austin Apartments is a small, well-kept complex where residents stay for years because the place works. Maureen and Jesse, the property manager and maintenance lead, respond quickly to issues and show genuine care. The real draw is the location: South Austin charm, walkable to restaurants and downtown, but off the main drag enough to feel quiet and safe. Most tenants praise the value for a prime location, though some note the South 1st Street traffic and occasional maintenance concerns.

Praised for
  • responsive management and maintenance team
  • well-maintained grounds and pool
  • safe, quiet, peaceful community
  • great South Austin location near downtown
  • good value for area and amenities
Watch-outs
  • re-letting fees felt unjust
  • mold reported in units
  • traffic noise from South 1st Street location
responsive-managementwell-maintainedquiet-communitysafe-securefriendly-staffgood-value
Best for: Professionals and couples seeking quiet South Austin living near downtown without premium price tags.
Think twice if: South 1st Street traffic peaks in morning and evening; mold issues have been reported despite overall maintenance reputation.

What this place gets right

  • hands-on property manager Maureen and responsive maintenance staff
  • clean pool and well-maintained grounds
  • prime South Austin location with quiet feel
  • good value relative to nearby luxury options

Before you tour or apply

  • Maureen (property manager) noted for responsiveness and community updates
  • Jesse (maintenance lead) praised for quick repairs and professionalism
  • Security patrol provided at night
  • Pet play area on-site
  • Laundry room accepts card/app, no cash needed
  • Weekly landscaper service

How it stacks up

  • Rated 4.5 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

What keeps coming up

quaint complexclean poollaundry roomclean groundscozy unitfriendly neighborsbbq areaclose to the cityresponsive managementeasy highway access

How we scored this

How We Score
Star rating 50
Review volume 61
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
21
4
1
3
0
2
0
1
3

FAQ

What is the South 1st Street location like during rush hour?
It's busy during peak hours with two lanes of traffic. Residents note it's not ideal for highway access but manageable, and the location otherwise offers quiet neighborhood feel.
How quick is maintenance response?
Reviewers consistently report the maintenance team responds quickly to requests, with Jesse handling most issues on-site and coordinating outsourced work when needed.
Is there a leasing office on-site?
No leasing office is mentioned. Residents note smooth move-in and move-out processes with Maureen handling coordination directly.

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3.3(55)✓ Google-verified

Staff responsiveness divides sharply with infrastructure reality. Long-term residents praise Maribel, Lidia, and maintenance techs like Edwardo and Max for speed and care; the pool renovation and central location near downtown draw repeated mention. But newer arrivals report rats and roaches in walls, soaring electric bills (some claiming $440 monthly), broken fixtures, and flooding events that took days to address. Office professionalism wavers: some describe a welcoming vibe, others cite missed emails, extra fees, and gaslighting around maintenance issues.

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Bainbridge Apartments
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Bainbridge Apartments

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Bainbridge attracts strong loyalty from residents who value the maintenance team's personal care, particularly technicians Jay, Leo 1, Leo 2, and Domingo, and praise the property's affordability near downtown Austin. However, the experience fractures sharply: an aging infrastructure (60-year-old property) triggers recurring water shutoffs, rat infestations, and AC leaks, while the leasing office communication gaps and staff turnover leave newer applicants frustrated and some tenants feeling ignored. The building's appeal lies in its spacious floor plans and genuinely caring on-site staff, but residents entering a challenging leasing process or moving into units needing repairs should expect delays and may need to follow up repeatedly with management for solutions.

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The Heights on Congress
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The Heights on Congress

3.7(48)✓ Google-verified

Staff (particularly Karla) earn praise for responsiveness and respect when they engage, and the complex maintains clean grounds. However, serious gaps emerge: the pool stays closed for years despite being advertised, neighbors create persistent noise without effective management intervention, residents report break-ins and security failures, and maintenance requests go unaddressed. The split between glowing older reviews and recent complaints suggests a decline in both upkeep and safety oversight.

Luxury Apartments

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Last updated 2026-07-17