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Mission James Place Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 190 Google reviews · How we rank ›

3.8(190) 64 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Mission James Place Apartments
Location
South Lamar, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
190
Best for
Budget-conscious renters prioritizing location and staff responsiveness over older-building concerns.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-28.

What we found

Reviewers consistently praise leasing staff (especially Ahniyah, Misha, and Clarissa) for going above and beyond during tours and application, plus friendly maintenance and responsive office support. The location near South Lamar shopping, restaurants, and bus stops, combined with affordable pricing for a furnished complex in South Austin, draws positive comment.

However, the experience splits sharply over safety and property maintenance. Multiple residents report recurring cockroach infestations despite complaints, trespassing by unhoused individuals on balconies and common areas, and a homicide during occupancy. Concerns also include forced monthly trash valet fees ($35), undisclosed increases to renters insurance requirements, inconsistent management responsiveness to complaints, noise issues, and post-move-out billing disputes without documentation or contact attempts.

Praised for
  • leasing staff go above and beyond
  • responsive management and office staff
  • good value for South Austin location
  • clean apartments and units
  • maintenance team helpful and attentive
Watch-outs
  • pest infestation, especially cockroaches
  • safety concerns including trespassing and crime
  • forced trash valet service fee
  • inconsistent communication and management response
  • noise complaints and rule enforcement gaps
  • post-move-out billing disputes
friendly-staffresponsive-managementgood-valuepest-problemsoverpricedpoor-communicationsafe-secure
Best for: Budget-conscious renters prioritizing location and staff responsiveness over older-building concerns.
Think twice if: Safety, pest issues, and management responsiveness matter to you; complex faces ongoing cockroach complaints and documented trespassing incidents.

What this place gets right

  • South Lamar location near shopping, dining, and transit
  • affordable pricing relative to newer South Austin complexes
  • attentive leasing and maintenance staff

Before you tour or apply

  • Leasing staff Ahniyah, Misha, and Clarissa named for exceptional tours and application support
  • Maintenance team member Gustavo praised for helpfulness
  • Forced $35/month trash valet service cannot be opted out
  • Renters insurance requirement increased from $100,000 to $300,000 coverage without notice, raising tenant costs by $75/month
  • Multiple residents report persistent cockroach infestations despite repeated complaints
  • Documented safety incidents: trespassing by homeless individuals, attempted break-in, homicide during occupancy, dog attack from off-leash pet
  • Post-move-out billing disputes with no documentation, notification, or follow-up calls despite escalation to regional office

Resident ratings

Pet-Friendly Apartments
Pet-friendly units available but enforcement of pet responsibility rules (leash requirements) appears inconsistent; one resident's dog attacked by off-leash pet.
Luxury Apartments
Amenities (pools, fitness center, in-unit laundry) present but pest issues and safety concerns undermine luxury positioning; value-focused pricing, not luxury-tier.

How it stacks up

  • Rated 3.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What keeps coming up

helpful staffclose to bus stopunit sizeclean apartmentscozy apartmentnew homegarbage disposalinformative staffleasing staffmaintenance

How we scored this

How We Score
Star rating 22
Review volume 99
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
125
4
5
3
7
2
3
1
50

FAQ

What areas of Austin is Mission James Place near?
South Lamar, 3 miles south of downtown, 20 minutes south of downtown per their website. Close to Target, shopping, restaurants, and a bus stop according to reviewers.
Are there extra monthly fees beyond rent?
Yes. Trash valet service is mandatory at $35/month and cannot be declined. Renters insurance coverage increased from $100,000 to $300,000 without resident notification, raising costs by approximately $75/month for many tenants.
Who should I ask for a tour?
Reviewers specifically praised leasing staff Ahniyah, Misha, and Clarissa for thorough, helpful tours and personalized application support.
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Last updated 2026-09-08