Kensington Apartments

Staff like Mac and the maintenance team (Corey, Manny, Lois) earn consistent praise for warmth and fast turnarounds on repairs. Residents value the quiet setting and proximity to bars and coffee shops in Allandale. The split in experience is stark: families and newcomers report feeling genuinely welcomed and safe, while long-term tenants describe undisclosed charges appearing months after move-out, pest control paid but never delivered, and management's resistance when black mold surfaced. One resident was billed $13,000 per person a year after leaving for a water pipe failure the property later confirmed was their own 1970s infrastructure.

The property itself is clean and spacious, with onsite maintenance and a working pool. But the fine print matters here. Multiple reviewers report discovering mystery charges only by reading their bill every month, or realizing pest spray they paid for never arrived. The contradiction between "amazing team" and "they will steal your money" points to a management culture that may depend heavily on which staff member handles your lease end. Pet owners should know dog waste in courtyards is a recurring complaint, despite the pet-friendly designation.