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Enclave on Ross

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 174 Google reviews · How we rank ›

3.8(174) 65 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Enclave on Ross
Service
Luxury Apartments
Reviews
174

What we found

Strong leasing experience and maintenance response win consistent praise, especially from long-term residents who credit property manager Kimberly and maintenance staff like Freddy for keeping the community clean and well-maintained. Recent negative reviews describe serious pest problems, staff turnover chaos, and repair delays that contradict the positive front-facing narrative, painting a picture of operational inconsistency.

Praised for
  • responsive maintenance staff
  • clean property and pool
  • friendly leasing and office team
  • property manager care and communication
Watch-outs
  • pest infestation and unresolved maintenance
  • inconsistent management and staff turnover
  • office access and communication gaps
  • pool closures without notice
responsive-managementwell-maintainedfriendly-staffpoor-communicationpest-problemsunresponsive-maintenance
Best for: Residents seeking responsive management and clean amenities in a well-located luxury community.
Think twice if: Staff turnover, pest issues, and unresolved maintenance delays have frustrated residents; verify current operational stability before committing.

What this place gets right

  • responsive office and maintenance teams (when staffed)
  • granite counters and spacious kitchens praised
  • clean, well-maintained common areas and pool

Before you tour or apply

  • Property manager Kimberly praised for communication and care
  • Maintenance worker Freddy noted for professionalism and responsiveness in later reviews
  • Maintenance supervisor Harris credited with staying on top of work orders
  • Granite countertops and spacious kitchens specifically mentioned
  • Pool cleanliness highlighted when operational
  • One-bedroom (686 sq ft), two-bedroom (1,103 sq ft), three-bedroom (1,394 sq ft) units available per website
  • In-unit washer/dryer, private patio/balcony, business center, clubhouse listed on website

Resident ratings

Luxury Apartments
Spacious, upscale finishes and prompt maintenance praised by long-term residents; serious pest infestations and repair delays reported by others.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

What keeps coming up

trash compactorhuge bathroompoolpool cleanlinessgranite countertopskind stafffast processfitness centerfriendly neighborsgreat vibe

How we scored this

How We Score
Star rating 22
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
106
4
15
3
3
2
5
1
45

FAQ

What sizes and features do the apartments have?
Enclave offers one-bedroom (686 sq ft), two-bedroom (1,103 sq ft), and three-bedroom (1,394 sq ft) units with granite countertops, plank flooring, in-unit washer/dryer, and private patio or balcony.
What amenities are available?
Resort-style pool, fitness center, business center, clubhouse, and the complex is pet-friendly.
How responsive is maintenance?
Residents report work orders are completed quickly when maintenance is fully staffed, though recent reviews note delays and staffing shortages.
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Last updated 2026-07-17