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Citizen House East Lake

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 46 Google reviews · How we rank ›

4.8(46) 77 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Citizen House East Lake
Service
Pet-Friendly Apartments
Reviews
46

What we found

Most residents rave about the staff's responsiveness and genuine friendliness, with Taryn, Nena, Brooke, and Kim singled out by name. Maintenance fixes problems quickly, and the 2-acre dog park, resort-style pool, clubhouse, and gym keep people happy daily.

A small handful report serious frustrations: repeated fire alarm noise at night with dismissive maintenance responses, slow internet, and a car theft where the complex wouldn't share camera footage. These are exceptions in overwhelmingly positive reviews, but they hint at inconsistency in how problems get handled once they're complex.

Praised for
  • fast maintenance response
  • friendly and helpful staff
  • beautiful, spacious units
  • excellent amenities (pool, gym, dog park)
  • strong sense of community
Watch-outs
  • unresolved alarm issues in some units
  • poor internet reliability
  • security concerns (car theft, footage access)
responsive-managementfriendly-staffwell-maintainedgreat-amenitiesquiet-community
Best for: Pet owners seeking a welcoming community with strong staff and excellent dog facilities.
Think twice if: Internet reliability and response to complex safety issues vary; car security and retrieval of footage were concerns for one resident.

What this place gets right

  • Staff know residents by name and respond quickly
  • 2-acre dog park plus pool and resort-style amenities
  • Community events nearly every month
  • Maintenance fixes issues the same day

Before you tour or apply

  • Staff members Taryn, Nena, Brooke, and Kim named as especially helpful
  • 2-acre dog park
  • Resort-style pool, clubhouse with market, co-work space, sand volleyball, pickleball court
  • Residents report maintenance typically responds and completes fixes same day
  • Regular monthly community events
  • Move-in specials noted as competitive

Resident ratings

Pet-Friendly Apartments
2-acre dog park and dog-friendly staff create a welcoming environment; residents and their pets clearly feel at home.

How it stacks up

  • Rated 4.8 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

What keeps coming up

welcome gift bagfast repliesnew homebeautiful propertydog parkkind stafffront desk staffmaintenance teampoolhelpful staff

How we scored this

How We Score
Star rating 68
Review volume 73
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
43
4
0
3
0
2
1
1
2

FAQ

How quickly does maintenance respond?
Residents report same-day service for most requests, with staff answering service calls within hours.
Are there activities to meet neighbors?
Management organizes community events almost every month, plus amenities like the pool, gym, dog park, and sand volleyball court draw residents together.
Is there a dog park?
Yes, there is a 2-acre dog park on the property.
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Last updated 2026-07-17