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Luxury Apartments
Ashwood Apartments
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingSenior Living ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
- Location
- Pflugerville
- Services
- Luxury Apartments, Student Housing, Affordable & Section 8 Housing
- Reviews
- 269
- Ranking
- #193 in Luxury Apartments
- Best for
- Residents seeking responsive staff and modern amenities within a mid-range budget.
Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
What we found
Long-term residents and recent arrivals clash over Ashwood's trajectory. Staff like Jimmy earn praise for attentiveness and quick fixes, and many call the units clean and well-maintained. Yet others report a sharp decline over recent years: neglected grounds, delayed repairs (exterior lights took two years), unaddressed safety concerns, and frustrating policy changes like switching internet providers without notice. The property appeals to some seeking affordability and staff care, but concerns about management responsiveness loom large.
Praised for
- friendly and responsive staff
- clean units and grounds
- maintenance quick to respond
- amenities (pool, fitness center, putting green)
Watch-outs
- property decline and neglect since acquisition
- slow repairs and replacements
- management unresponsiveness to tenant concerns
- safety issues and police incidents
responsive-managementwell-maintainedfriendly-staffslow-maintenancepoor-communicationsafe-secure
Best for: Residents seeking responsive staff and modern amenities within a mid-range budget.
Think twice if: Management consistency and upkeep have slipped in recent years; some report delayed repairs and safety concerns go unaddressed.
What this place gets right
- Staff attentiveness and quick maintenance response
- Clean, well-furnished units
- On-site amenities (pool, fitness, putting green)
- Pet-friendly policy
Before you tour or apply
- Maintenance technician fixed ice maker leak on first attempt
- Jimmy and office staff repeatedly praised for responsiveness
- Exterior lighting took over two years to replace
- Fitness equipment took 3-4 years to replace after requests
- Pool lounge chairs damaged June 2025, only 5 remaining for entire property
- Entry gate door handle missing for two months
- Internet provider switched without tenant notification
Resident ratings
- Pet-Friendly Apartments
- Dog park neglected; residents note trash and dirt not cleaned regularly.
- Luxury Apartments
- Amenities appeal (pool, gym, putting green) but upkeep flagging; lounge chairs destroyed, not replaced.
- Affordable & Section 8 Housing
- Positioned as affordable option; one reviewer chose it over higher-priced competitors despite concerns.
How it stacks up
- Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
- Has more Google reviews than 85% of the businesses in this directory.
How we scored this
How We Score Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Breaking down the ratings
5
205
4
15
3
9
2
7
1
33
FAQ
- Are pets allowed?
- Yes. Their website states up to two pets per home are welcome.
- What amenities does Ashwood offer?
- Resort-style pool, fitness center with cardio and weights, private putting green, resident clubhouse, private balconies or patios, and in-unit washers and dryers.
Similar apartment complexes nearby
78
The Emerson Apartments
4.4(289)✓ Google-verified
Most residents report a calm, well-maintained community with responsive staff who handle issues quickly. Frank, Michael, and Monique are named for going above expectations. Maintenance repairs happen fast and communication is clear. The main concerns are roaches on pathways at night, occasional ants indoors, noise near the pool area, and one case of a delayed security deposit refund.
Luxury ApartmentsAffordable & Section 8 HousingSenior Living Apartments
67
Montelena Apartment Homes
4.0(292)✓ Google-verifiedPublishes prices
Strong reviews from residents about office staff responsiveness and unit amenities stand beside serious complaints about pest control and maintenance execution. Recent tenants report German cockroach infestations, mold left uncorrected, and units not properly cleaned between occupants; photos online don't match reality. Office staff like Serena and Alma earn consistent praise for kindness, but management's handling of lease disputes, collection actions, and health hazards has damaged trust. Maintenance worker Ramzi and the fitness center and pool draw positive feedback, yet the complex's enforcement remains inconsistent. Location near Round Rock Town Centre appeals to some, and a real estate agent with 12 years' experience refers clients regularly. However, the gap between five-star experience and the one-star complaints (roaches, mold, billing fraud concerns) suggests outcomes depend heavily on unit condition and how disputes are handled.
Luxury ApartmentsStudent HousingAffordable & Section 8 Housing